ABSTRACT This paper develops a cost-effective demand-responsive transportation (DRT) model aimed at enhancing the accessibility and convenience of clinical visits for the elderly by optimizing two NP-hard problems. First, a set of pick-up stops is optimized based on potential stop locations, spatial and temporal demand, and acceptable walking distance. Next, vehicle routing and scheduling are optimized, considering vehicle capacity, users’ desired arrival times, and travel companions, to minimize total costs. An elite genetic algorithm (EGA) is developed to effectively search for the optimal solution. In the case study, demands are generated from a survey on elderly clinical visits and population census data in Xi’an. The proposed EGA is applied to different clustered demands classified by time interval to identify optimal solutions. Sensitivity analysis is conducted to explore the relationships between model parameters and decision variables for the studied DRT system.
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