Electronic Identity Card Research Articles

IMPLEMENTATION OF PRESIDENTIAL REGULATION NUMBER 26 OF 2009 ON E-KTP SERVICE POLICY AT SUB-DISTRICT OFFICES IN BANJARBARU CITY

The E-KTP programme was initiated in response to the conventional ID card system in Indonesia, which allowed individuals to possess more than one ID card. The policy for changing the administration of population registration, as mandated by Law Number 23 of 2006, aims to establish an orderly population database, proper issuance of Population Identification Numbers (NIK), and accurate population documents. To achieve the main goals of population administration, it is necessary to implement a Nationally-based NIK ID card (Electronic ID Card) for all eligible residents. This study aims to examine the implementation of Presidential Regulation Number 26 of 2009 concerning the E-KTP service policy in sub-districts within Banjarbaru City, focusing on the challenges encountered and possible solutions. The research was conducted using a qualitative method, with data collected through interviews, documentation, and field observations. Primary data sources included informants, supported by observations and documentation from the research location. The data analysis was conducted using qualitative descriptive techniques. The study's findings reveal that the implementation of Presidential Regulation Number 26 of 2009 regarding the E-KTP service policy at sub-district offices in Banjarbaru City has been effective, with clear procedures and free services. However, challenges remain, including residents who are registered but have not yet completed the E-KTP recording, a shortage of service staff or operators (only one person available), and a lack of information and socialisation regarding E-KTP knowledge among the local population. The implications of this research suggest the need to raise public awareness about the importance of the E-KTP programme, increase the number of service staff or operators, and enhance the dissemination of information and socialisation efforts related to E-KTP awareness among the community. Keywords: Evaluation, Implementation, E-KTP

Services for Manufacturing Electronic Identity Cards for the Manokwari Community

This research aims to determine and analyze the quality of public services in making electronic identity cards at the Manokwari regency population and civil registration service and to find out and analyze the inhibiting and supporting factors for the quality of public services in making electronic identity cards at the Manokwari Regency population and civil registration service. This research uses a qualitative approach. Data analysis in qualitative research is carried out throughout the data collection process, both during the interview and after completing data collection within a certain period. Data analysis techniques through an interactive analysis process. The service for making electronic identity cards has been running smoothly and efficiently. Then, the speed of service is determined by the stipulated time, and the employees are also responsive, sensitive, and motivated to support the process of implementing the electronic identity card service. Several elements support the smoothness and quality of service, as well as several obstacles that become obstacles in the process. Supporting factors such as the availability of trained human data sources, supporting regulations, adequate budget allocation, and supporting facilities and infrastructure positively contribute to maintaining the smoothness and efficiency of making electronic identity cards. The existence of skilled human data sources, transparent regulations, adequate budget support, and technological infrastructure enable the population and civil registration services to provide optimal public services. However, inhibiting factors also need to be overcome, such as a lack of employee work ethic, limited human data sources, and a need for more public awareness about the importance of electronic identity cards. Employee indiscipline, lack of adequate quantity and quality of human data sources, and low public awareness can slow down the service process and reduce the effectiveness of implementing .......

Implementasi Kebijakan Pembuatan Kartu Tanda Penduduk Elektronik di Dinas Kependudukan dan Catatan Sipil Kabupaten Malinau

The implementation of the electronic identity card (KTP-el) is part of an effort to accelerate and support the accuracy of the population data base in the district/city, province and national population data base. This research aims to analyze the implementation of the electronic identity card policy at the Population and Civil Registration Office of Malinau Regency and analyze the factors that support and hinder the implementation of the electronic identity card policy program at the Population and Civil Registration Office of Malinau Regency. This research was conducted using descriptive qualitative methods. The results showed that the Implementation of the Electronic Identity Card (KTP-el) Policy at the Population and Civil Registration Office of Malinau Regency has gone well. However, there are still obstacles in the process of recording and printing KTP-el that need to be overcome. There needs to be additional training and technical guidance to improve the knowledge of the apparatus in carrying out the system and policies that have been set.

Kualitas Pelayanan Publik Dalam Pembuatan KTP Elektronik Di Kecamatan Banjar Kabupaten Pandeglang

The government plays an important role in providing good public services for all its residents. To support the government's role in providing public services, efforts to improve service quality are carried out consistently by taking into account the needs and expectations of the community. This research was conducted to determine the quality of electronic identity cards (E-KTP) in Banjar sub-district, Pandeglang district. The dimensions of service quality used consist of constraints, responsiveness, assurance, empathy and physical evidence. With a qualitative approach. This research was carried out at the Banjar sub-district office. Data collection and collection was carried out through observation and interviews as a result of this research to show that indicators of service quality and convenience indicate good conditions or lack of service quality. Meanwhile, the responsibility, comfort and complete facilities indicators need to be improved or have entered an unsatisfactory condition.

The Position of Local Religions in Interfaith Relations as a Form of Religious Moderation in Indonesia

The Constitutional Court granted the petition for judicial review of the regulation to empty the religion column for indigenous faiths in family cards and electronic ID cards on November 7, 2017. This research focuses on the role of local religions in interfaith relations as a manifestation of religious moderation in Indonesia. Using qualitative data through literature study, this research explores the contribution of local religions in creating moderation, especially through moderation values that accommodate local wisdom. Local religions and moderation in religion can coexist, creating harmony in interfaith relations. This study highlights that ancestral and local religions have continued relevance in the face of changing times, making them important contributors to religious moderation and interfaith relations in Indonesia. By considering the Pancasila perspective of local religions, this study reveals how national values and history shape religious moderation. Meanwhile, local religions provide a foundation for building a harmonious society by raising awareness of relationships with nature and the environment. The findings suggest that history, nationality and the preservation of natural harmony by local religions simultaneously contribute to religious moderation in the context of local religions in Indonesia.

Kualitas Pelayanan Publik Terhadap Kepuasan Masyarakat Pembuatan KTP-e Di Dinas Kependudukan Di Pencatatan Sipil Kabupaten Seluma

Public services under the process of making an E-KTP in Indonesia are not yet uniform with different levels of quality and up in each region. The conditions there were because the achievements of the recording results were asked that the upward target had not been determined, the achievement of the targets had not been achieved because there was still weak coordination between our departments, elements up and down related to the recording process were asked. The same thing is known that people's motivation in the recording process is still low, especially people who live in rural areas. The satisfaction of the people in Seluma Regency who receive services for making electronic KTPs is largely determined by the quality of service for officers at the Dukcapil Office. The level of service satisfaction for making electronic ID cards is explained by the dimensions on the quality of public services (Zeithaml, 2013), on the dimensions: reliability, responsiveness, assurance, empathy, and tangibles. The research problems found were (1) how is the community's response to the quality of public services in the process of making an E-KTP (2) Does the quality of public services affect people's satisfaction in making KTP-E at the Dukcapil Office of Seluma Regency. The analytical method used is multiple linear regression, the number of samples is 95 respondents. The results of the questionnaire were tested for validity and reliability as well as the classical assumption test to find out whether the resulting upward equation met the validity of the data. The Sturges interval scale in the study was to determine the perceptions of respondents, a partial test (t-test) was used simultaneously (F-test) to answer the proposed hypothesis. The results of research into (5) the dimensions of the quality of public services; reliability, responsiveness, assurance, empathy, and tangibles received a "Good" category response from the community in the process of making the KTP-E. Partial test results (t-test) on the dimensions of reliability (X1), Responsiveness (X2), and Tangibles (X5) obtained positive and significant results according to the Assurance (X3) and Emphaty (X4) dimension diagrams that have positive and significant results on community satisfaction. Simultaneous test results (F-test) also note that the quality of public services has a positive and significant effect on community satisfaction.

Kualitas Pelayanan Administrasi Kependudukan pada Pendaftaran Kartu Keluarga dan Kartu Tanda Penduduk Elektronik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Karo

The purpose of this study is to find out and describe in detail the Quality of Population Administration Services on Registration of Family Cards and Electronic Identity Cards (KTP-el) at the Karo Regency Population and Civil Registration Office. The research method used is a qualitative method with a descriptive approach. Data collection techniques used in research are interviews, observation and documentation studies. The data obtained was then analyzed qualitatively with the quality indicators proposed by Zeithaml et.al., including Tangibles, Reliability, Responsiveness, Asssurance and Empathy. The results of research in the field can be concluded that for appearance, discipline, attitude, employee response is good, as well as guarantees, requirements and procedures have been given optimally and well in serving the community. While the office's physical facilities are not fully adequate to support the smooth running of services, employees are not careful and thorough which results in errors in population documents that are taken care of by the community which results in some people stating that the services provided are not appropriate and discriminatory employee attitudes are still found and there are brokers in the office Population and Civil Registration Office of Karo Regency. This shows that the quality of population administration services at the Karo Regency Population and Civil Registration Service is not entirely good.

The Influence of Population Policy Implementation and Service Quality on Community Satisfaction in Making Electronic ID Cards at the Badung Civil Registry Office

This research aims to determine the impact of population policy implementation and service quality on community satisfaction in making electronic ID cards. This research uses quantitative research methods with a causality research design. The sample taken was 100 respondents with the sampling technique in this research being accidental sampling. The analysis technique for this research uses descriptive analysis. The results of the research show that the implementation of population policy has an influence on the satisfaction of applicants for making Electronic KTPs at the Population and Civil Registration Service of Badung Regency, the quality of service has an influence on the satisfaction of applicants for making Electronic KTPs at the Population and Civil Registration Service of Badung Regency and the implementation of population policy and service quality has an effect of 64 .1%, to the satisfaction of applicants for making Electronic KTPs at the Badung Regency Population and Civil Registration Service. This can be an input for the leaders and employees of the Badung Civil Registry Office to continue to innovate in providing better services by providing more detailed attention and explanations to applicants who they feel do not understand.

Policy discrimination against the minority group of flows of believers citizens in Indonesia: an administrative justice perspective

This study examines discrimination against aliran kepercayaan adherents in Indonesia, despite the Constitutional Court Decision Number 97/PUU-XIV/2016 recognizing their existence. This study found that human rights are inherent in humans and essential to life. Constitutional Court considerations include religious rights, particularly the right to believe in God Almighty, and affirmation that the rights are constitutional rights of citizens, not state gifts. The Constitutional Court also considered the definition of'religion' and 'belief' In conclusion, the Constitutional Court carefully and gradually applied Indonesian cultural values to the issue. The Constitutional Court believes the state should respect, preserve, and fulfill religious rights including the right to believe. The Constitutional Court Decision No. 97/PUU-XIV/2016 states that adherents of the faith have constitutional rights to embrace their beliefs and allows their status to be included in population administration documents, such as the electronic identity card. However, administrative service practices in Indonesia seem to still not be well implemented, which harms a sense of justice, especially administrative justice, which requires openness, confidentiality, transparency, justice, efficiency, accountability, consistency, participation, rationality, equality, and equal treatment.

Service Quality of Electronic Identity Cards, Solokan Jeruk District, Bandung Regency

Public service is an important duty that cannot be ignored by the government, including local governments, including the service of electronic identity cards (E-KTP) issuance in Solokan Jeruk District, Bandung Regency and it was the issue in this study. The aim of the study was to figure out and analyze deeply about the quality of service in making electronic identity cards (E-KTP) and the factors that support and inhibit the issuance of electronic identity cards (E-KTP) in Solokan Jeruk District, Bandung Regency. The results showed that the service of making electronic identity cards (E-KTP) in Solokan District, Bandung Regency, in its implementation there were still obstacles in the service process, such as the internet network was often disrupted, computer errors, E-KTP forms were not available, and limited budgets. Efforts applied by Solokan Jeruk to overcome the inhibiting factors in electronic identity cards (E-KTP) services were as like improving coordination with Disdukcapil, Bandung Regency, coordination with the Bandung Regency communication and information service, and consistency in maintaining internet network devices and updating data regularly.

Pengaruh Implementasi Kebijakan Dan Mutu Pelayanan Terhadap Kepercayaan Masyarakat Dalam Pembuatan E-KTP Pada Dukcapil Kabupaten Bombana

The problem of this research revolves around, the Influence of Implementation of Service Policies and Quality on Community Trust in Making Electronic KTP at Bombana Regency Population and Civil Registration Office. This study uses a quantitative approach with a description method. Data collected through questionnaires, processed with computers through Excel and SPSS programs, with regression equation formulas, then interpreted analyzed and described in accordance with the research objectives by using a sample of all employees in the district population and civil registration departement of Bombana. From the results of the regression linearity research and data alasysis obtainedfrom the tree hypoteses it turns out that the linear regression population, because the F count is signifikan at alpha =0,05. And the results of the study indicate that all three proposed workyng hypotesis are entirely accepted, this is data by obtaining positive regression coefficients, so that the implementation of the policy of making electronic ID Cards of service quality both separately and in integrated manner affects the trust of the public.To increase public trust better si that it will result in achieving the terget of making electronic ID Cards at the maximum population and civil registration departement of bombana regency, policy implementation and service quality is needed because if the policy implementation is effective and the service quality is good, public trust will tend to increase,conversely if the implementationof policies and service quality is lacking and ineffective then public trust will tend to decrease

Analisis Perbandingan Optical Character Recognition Google Vision dengan Microsoft Computer Vision pada Pembacaan KTP-el

In this era, the need of digital data is rapidly increasing. Electronic Residental Identity Card or KTP-el is the official identity card for resident of Indonesia. One fast way to extract information on an image is by using OCR/Optical Character Recognition. Competition between Google Vision API and Microsoft Computer Vision in providing OCR service encourage companies to choose the right provider. Method conducted in this research including literature review on both OCR service provider, identification and KTP-el sample image retrieval, data grouping, code implementation and accuracy testing, result analysis and discussion, and conclusion. The result of this research show that Microsoft Computer Vision have better accuracy in reading characters in KTP-el with an accuracy percentage of 0,81% to 15,8% difference to Google Vision. Google Vision has competitive accuracy, but suffers from deficiencies when reading KTP-el with blur and noise.

Socio-Legal Review of Electronic Data Protection in Criminal Policy Formulation in the Era of Globalization

The threat of misuse of personal data in Indonesia is increasing, in particular since the government introduced the electronic identity card (e-KTP) program and plans for the police to use it to build the Indonesian Automatic Fingerprint Identification System (INAFIS). However, the plan was eventually canceled by the police because seen overlapping with the e-KTP program. Then the government records personal data, and the private sector such as banks and telecommunications service providers also records the data. The purpose of this paper is to analyze electronic data protection which has become a Cyber Cream in the current era of globalization as well as What is the review of the criminal policy formulation in the electronic data protection effort. With method writing normative juridical. In conclusion, writing This is b a form of legal protection that should be given to victims of criminal acts that have not yet been regulated by Law No. 11 of 2008 related to Information and Electronic Transactions in Indonesia. One of the most common crime threats today is the theft of personal information, in which other people's important data is stolen. As well as the approach to preventing and handling crime by using penal means is a "penal policy" or "penal law enforcement policy" which is carried out through several stages, namely: formulation of legislative policies, application of judicial policies, and execution of executive or administrative policies.

Assessing the Security and Privacy of Android Official ID Wallet Apps

With the increasing use of smartphones for a wide variety of online services, states and countries are issuing official applications to store government-issued documents that can be used for identification (e.g., electronic identity cards), health (e.g., vaccination certificates), and transport (e.g., driver’s licenses). However, the privacy and security risks associated with the storage of sensitive personal information on such apps are a major concern. This work presents a thorough analysis of official Android wallet apps, focusing mainly on apps used to store identification documents and/or driver’s licenses. Specifically, we examine the security and privacy level of such apps using three analysis tools and discuss the key findings and the risks involved. We additionally explore Android app security best practices and various security measures that can be employed to mitigate these risks, such as updating deprecated components and libraries. Altogether, our findings demonstrate that, while there are various security measures available, there is still a need for more comprehensive solutions to address the privacy and security risks associated with the use of Android wallet apps.

Perancangan dan Implementasi Sistem Absensi Berbasis Teknologi Terkini Untuk Meningkatkan Efisiensi Pengelolaan Kehadiran Karyawan dalam Perusahaan

This research aims to develop an efficient and reliable attendance system for managing employee attendance within a company. The proposed attendance system is based on state-of-the-art technology that enables more accurate and automated methods. Based on data analysis and literature review, we developed an attendance system that consists of a combination of technologies such as fingerprint recognition, facial recognition, and electronic identity cards. This system is designed to improve the accuracy and efficiency of the employee attendance process. The results of this research indicate that the development of a technology-based attendance system can provide significant benefits for companies. The proposed system enables automatic management of employee attendance, reduces human errors, enhances data security, and reduces the time required in the attendance process. Employees will also benefit from the ease of using this system, such as the ability to quickly and accurately record attendance. In conclusion, this research highlights the importance of developing an efficient and reliable attendance system within a company. By implementing state-of-the-art technology, companies can enhance productivity and efficiency while reducing costs associated with employee attendance management. It is expected that this research can serve as a basis for the development and implementation of improved attendance systems in other companies.

Pelayanan Kartu Tanda Penduduk Elektonik (E-Ktp) Oleh Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Indragiri Hulu

The government as a public service provider is needed by the community, which must be responsible and continue to strive to provide the best service in order to improve public services. Law Number 25 of 2009 concerning Public Services is a reference for all public service agencies in providing quality services. Quality public services provided by the government to the community have a very important role in determining the success and sustainable satisfaction of the community. Community satisfaction is a measure of the success of public services provided by public service providers. The purpose of this study is to describe the implementation of the Electronic Identity Card (e-KTP) service by the Department of Population and Civil Registration of Indragiri Hulu Regency and to analyze or identify the inhibiting factors in the implementation of the Electronic Identity Card (e-KTP) service by the Department of Population and Civil Registration Indragiri Hulu Regency. This study uses the Pasuraman theory (Makmur & Thoha, 2017) which consists of: Tangible (direct evidence), Reliability (reliability), Responsiveness (responsiveness), Assurance (guarantee), and Empathy (attention). The research method used is qualitative with a phenomenological approach, and the data sources used are primary data and secondary data, with data collection techniques namely observation, interviews, literature review, and documentation. The results of this study indicate that the service of Electronic Identity Cards (e-KTP) by the Department of Population and Civil Registration of Indragiri Hulu Regency from the aspects of tangible, reliability, responsiveness, assurance, and empathy has not been implemented properly. In addition, employees who work at the Department of Population and Civil Registration of Indragiri Hulu Regency have not been able to provide services in accordance with the expectations and desires of the community.

Kualitas Pelayanan Jemput Bola bagi Warga Disabilitas di Dinas Kependudukan dan Pencatatan Sipil Kota Cimahi

Cimahi City Government initiated “jemput bola” public service for citizen with disability. “Jemput bola” public service is an act of recording electronic citizen identity card (e-KTP) for citizen with disabilty, elderly, and acute sickness by going directly to the their houses. This study aimed to determine the implementation of population administration services through “jemput bola” public service for citizen with disability at the Population and Civil Registration Office of the Cimahi City along with the obstacles that occured during the process. The research method used was qualitative research. Sources of data in this study were interview, direct observation, and document study. The results of this study indicated that in carrying out ball “jemput bola” public service for citizen with disability, there were some obstacles, i.e.: the absence of Standard Operating Procedures, internet network quality, character of citizen with disability, and access toward citizen’s house location. To overcome the main obstacles, researchers created a Standard Operating Procedure document as guidance for “jemput bola” public service for citizen with disability. For internet network problem, officers could prepare a specific internet network system that was worked in the targeted area and also brought up a backup network. For obstacle related to mood disturbance of citizen with disability, officers needed special training to handle challenging situation so they could serve them in a more appropriate way. For obstacle related to access toward citizen’s house location, officers could bring recording equipment to citizen’s house. This research could benefit Cimahi City Office of Population and Civil Registration to improve the quality of “jemput bola” public service for citizen with disability and also as reference for similar research.

Implementasi Identitas Kependudukan Digital Dalam Upaya Pengamanan Data pribadi

In every public service process, the public is required to fill in personal data in the registration form, both manually and online. Online services provide great benefits because they speed up the service process and can be done anywhere. But on the other hand, providing personal data through online networks is very vulnerable to personal data security. By providing personal data, it is very likely that population data will be misused by irresponsible parties, causing harm to the owner of the personal data. The Department of Population and Civil Registration of Banyumas Regency as a public service agency authorized to issue population documents containing all personal data makes efforts to secure Electronic Identity Card data by implementing an Android-based Digital Population Identity. The purpose of this study was to find out how far the implementation of Digital Population Identity at the Banyumas Regency Population and Registration Office is in an effort to protect people's personal data, the obstacles faced and the benefits to be achieved. This research uses qualitative methods with various relevant sources. The results of the research need for continuous outreach regarding activation procedures and the benefits of applying Digital Citizenship Identity as a substitute for Electronic Identity Cards

Strategi Pelayanan Kartu Tanda Penduduk Elektronik Di Kabupaten Padang Lawas Utara

This study discusses the implementation of the electronic identity card service at the Department of Population and Civil Registration, North Padang Lawas Regency. The method in this study uses a type of empirical normative research, namely an understanding of the law in terms of norms and the implementation of the rule of law in real behavior as a result of the application of legal norms, the approach taken by the researcher is the legal approach and the sociological legal approach, the data source used by the researcher is data primary (obtained directly from the main source) secondary data (obtained from documents and books). The data collection techniques carried out by researchers are observation (directly on the object of research), interviews (direct discussions with parties related to the research) and documentation (written or picture). The data analysis technique used by the researcher is descriptive qualitative analysis, that is, efforts are made by working with data, organizing data, sorting it into manageable units, synthesizing it, looking for patterns, finding out what is important, what is learned, what is told to others. The results showed that the implementation of the electronic identity card service for North Padang Lawas Regency was not in accordance with Law Number 25 of 2009 concerning Public Services. And it should be carried out in accordance with a system where the public can obtain an e-KTP by inputting, processing and producing an e-KTP issuance output. Supporting factors so that the implementation of the electronic identity card service runs well is the existence of an e-ID card, adequate budget and human resources so that the service can run smoothly. And for the inhibiting factors, namely internet access that is less than optimal, the discipline of office employees who are still not punctual, inadequate facilities and infrastructure, completion times that are not as determined and also lack of public awareness.

Implementasi E-Government dalam Pelayanan Publik (Studi Kasus Penyelenggaraan Pelayanan KTP Elektronik di Kecamatan Pulomerak)

The purpose of writing is to analyze the Implementation of E-Government in Public Services with a case study of the Implementation of Electronic ID Card Services in Pulomerak District. The indicators used are accountable, participatory, orderly, and precise. This study uses a qualitative method with data sources, namely secondary data with data collection techniques library research. The data analysis used in this research is descriptive analysis. The results of the study indicate that the application of the Electronic ID card in Pulomerak District cannot be said to be effective so that the output produced is not optimal and in accordance with the objectives of population administration. Despite the many obstacles and problems that occurred during the implementation of the Electronic ID card program, there has been positive progress in the administrative system. The local government needs to improve the quality of human resources, especially technical employees and increase the provision of infrastructure for printing electronic ID cards. It can be concluded that so far the implementation of electronic ID card services in Pulomerak District has not run optimally, but it has been able to bring changes in the form of reducing double data in Pulomerak District.