Efficiency Of Operational Activities Research Articles

Implementasi Aplikasi Mobile Contactless Order oleh Start-Up Mahameru Innovation (Manova) pada Restoran dan Kafe

The development of mobile applications is changing people's lifestyles. In their daily life, humans cannot be separated from the availability of gadgets. This opportunity has led many startups to develop mobile-based applications to provide practicality. Contactless Order will bring a new lifestyle for people in ordering food from restaurants when the pandemic is still hitting Indonesia. Contactless Order is believed to use the current system used in restaurants and cafes for ordering services. So that Manova must make a strategy to introduce Contactless Order to its potential customers and determine the market to enter. The conceptual framework of this research was built from analyzing environmental conditions (internal & external factors). External factors consist of an analysis of the industrial environment in which there is a political, economic, sociocultural, and technological environment (PEST) and an analysis of Porter's Five Forces to find out the opportunities and threats faced by Manova. Internal analysis consists of Manova's human resources, supply chain activities and core competencies of Manova's human resources to determine its strengths and weaknesses. After analyzing the industry environment, Manova can create a differentiation strategy that will make the ordering service different and more attractive from similar competitors. For the implementation of the Contactless Order, it is necessary to improve the condition of financial management, including the management of the financial system. Human resources include and increase the quantity of employees. Improvement of after-sales service improvement, and efficiency of operational activities. Improvements in marketing conditions include improving Manova's reputation, and building customer loyalty by providing the best quality service

ИСПОЛЬЗОВАНИЕ МАШИННОГО ОБУЧЕНИЕ В ПРОЦЕССЕ РИСК-МЕНЕДЖМЕНТА ПРЕДМЕТНЫХ РИСКОВ

Background. 
 Currently, artificial intelligence (AI) and machine learning are frequently implemented into the corporate structure and are aimed to transform the risk management system. Not only AI is useful for detection the interconnections between business processes, but also allows to accurately predict financial indicators and the reasons for possible deviations from standard values. Thus, the implementations of artificial intelligence and machine learning mechanisms makes it possible to increase the efficiency of operational activities and detect hidden risks.
 Method. 
 The article discusses the main types of risks, identidication and minimization of which can be carried out using machine learning and also reveals key difficulties that arise while introducing innovative mechanisms into the structure of risk-management. The scientific novelty of the work lies in the relevance of using artificial intelligence mechanisms while minimizing the risks of an economic entity, as well as in identifying the main incentives for the efficient usage of machine learning in risk management. 
 Result. 
 As a result, the potential of introducing innovative methods into the structure of risk management to improve the efficiency of operating activities was revealed. 
 Conclusion.
 In the process of the methodological study, the features of the application of machine learning methods in the risk management process were identified, moreover the article main limitations and possibilities of using artificial intelligence in order to minimize risks were revealed.

Efficiency of Telematics Systems in Management of Operational Activities in Road Transport Enterprises

Implemented in road transport enterprises (RTEs) on a large scale, telematics systems are dedicated both to the particular aspects of their operation and to the integrated fields of the total operational functioning of such entities. Hence, a research problem can be defined as the identification of their efficiency levels in the context of operational activities undertaken by RTEs (including more holistic effects, e.g., lowering fuel/energy consumption and negative environmental impacts). Current research studies refer to the efficiency of some particular modules, but there have not been any publications focused on describing the efficiency of telematics systems in a more integrated (holistic) way, due to the lack of a universal tool that could be applied to provide this type of measurement. In this paper, an attempt at filling the identified cognitive gap is presented through empirical research analysing the original matrix developed by the authors that refers to the efficiency rates of organisational activities undertaken by RTEs. The purpose of this paper is to present a tool that has been designed to provide a holistic evaluation of efficiency of telematics systems in RTE operational management. The results are presented in a form of an individual (ontogenetic) matrix of the analysed companies, for which a determinant was calculated with the use of Sarrus’ rule. Obtained in such a way, the set of values identified for the determinants of the subsequent ontogenetic matrices came as an arithmetic progression that characterised the scope and the level of the influence exerted by the implemented IT (information technology) systems on the organisational efficiency of operational activities undertaken by the analysed RTEs. We present a hypothesis stating that the originally developed matrix can be viewed as a reliable tool used for comparative analysis in the field of efficiency of telematics systems in RTEs, and this hypothesis was positively verified during the research. The obtained results prove the significant potential for the wide application of the discussed matrix, which can be used as a universal tool for the analysis and comparison of efficiency indicated by the integrated IT systems in the operational activities undertaken by RTEs.

RASIONALISASI KECURANGAN PENERIMAAN KAS (STUDI KASUS PADA HOTEL NOVOTEL YOGYAKARTA)

The rapid growth of hotel business has increased the complexity of responsibilities assigned tothe management to maintain the effectiveness and efficiency of operational activities. One ofthe efforts to perform in order to achieve organizational goals and to preserve the business isby applying an internal control system to minimize neglect and fraud. The hotel industry is oneof the industries that is vulnerable against fraud. This is because generally the hotel industryfocuses on the customers rather than on monitoring its internal finances.This research is performed at Novotel Hotel, Yogyakarta using a qualitative studymethod with a case study approach. The data collection is conducted by means of interviewsand documentation. The research results show that Novotel Hotel Yogyakarta has implementeda control attempt to support the operational activities. The control performed can be seen fromthe use of an application system to support all hotel activities, the presence of an SOP as workguidelines, a clear organizational structure to differentiate employees’ duties and authorities,and the implementation of monitoring and audit function to prevent errors in operationalactivities. However, there are still weaknesses in the non-optimal monitoring function, so thatfrauds can still happen. The management also lacks focus in emphasizing ethical values interms of commitment and honesty so that a work environment that is clean and free from fraudhasn’t been achieved.Fraud in cash account receivables in this research also fulfills the three motivationcharacteristics of fraud based on ‘Fraud Triangle.’ Fraud happens because there is a pressureof personal need, an opportunity that arises due to weaknesses in the work environment, andthe main factor, that is rationalization, which causes the desire to commit fraud be executedwithout getting detected.

IT Strategic Planning on AMIK XYZ 2020-2024

Most organizations in all sectors of industry, commerce, non-profit and government are now fundamentally dependent on information systems (IS) and information technology (IT). SI and IT are required to be the key to operational activities in all fields, not just as a tool. Utilization of IS / IT aims to improve the effectiveness and efficiency of operational activities and produce benefits for the long term. One of the benefits of using IS/IT for the long term is to be able to bring organizations, companies and institutions to achieve competitive advantage. AMIK XYZ is a private university based on information technology. AMIK XYZ's vision is to become an excellent university in Indonesia in 2028, which has a high commitment to quality education. To achieve its vision, AMIK XYZ requires a portfolio of future applications that are expected to bring AMIK XYZ to competitive advantage. This information technology strategic planning adopts the Ward and Peppard framework. The models used in this study are Five Force Porters, Value Chain, SWOT Matrix, Critical Success Factor and Mc Farlan Strategic Grid. The stages in this research are primary and secondary data collection then an internal and external environment analysis is carried out, then an IS / IT strategy analysis is carried out, a gap analysis is carried out to determine the application to be developed and an improvement of existing features, for the creation of an IS / IT development roadmap. The results of IS / IT strategic planning are business strategies, IS / IT management strategies and future portfolio applications that are aligned with business strategies. The IS / IT strategy that will be the first priority to be developed is adjusted to the priority issues that must be addressed immediately. The implementation of future application portfolios is expected to bring AMIK XYZ to its vision.

The Connexus of Management by Objectives and Organisational Performance: Evidence from Tuyil Pharmaceutical Limited, Ilorin

In modern conditions, the competitiveness of enterprises largely depends on the ability of management to ensure the necessary economic efficiency of operational activities, achieving strategic and tactical goals, rational use of labor, financial and material resources, which determines the relevance of research on innovative approaches to management “my goals”. The article substantiates that this concept is focused on increasing productivity through clear guidelines for each employee of the organization and increase staff motivation through its participation in setting their own goals. The main purpose of the study is to examine the relationship between the practical use of the method of “goal management” in the company and its organizational effectiveness. The object of the study was selected pharmaceutical company “Tuyil” (Ilorin, Nigeria) and its staff with a representative sample of 242 people. The source of the primary information in this study was the results of a survey of company employees. The analysis of the survey results was performed using the methods of descriptive statistics and analysis of variance (ANOVA). It is empirically confirmed and theoretically proved that the practical application of the principles of “goal management” is closely correlated with the efficiency of the company. The results of the study provide recommendations for improving the system of “goal management” in the company, namely: the creation of favorable internal relations among employees, which would guarantee their commitment and loyalty to the organizational goals and objectives of the company; Establishing feedback, which involves constant monitoring of the achievement of goals and determining their progress in the implementation of specific tasks, as well as bringing to the management of those unplanned problems that arise in the process of achieving goals. Keywords: goal commitment, performance feedback, task complexity, organization, Nigeria.

Efficiency in Banking: Analysis of Factors Affecting the Internal Audit Effectiveness in Ghana

Although organizational internal control is for the purpose of ensuring effectiveness and efficiency of operational activities, trustworthiness of financial data amidst compliance with auditing standards which have been instituted into the mundane activities of banks in Ghana, many banks still have difficulties in recovering facilities which are granted to customers after expiry. This study assesses the effectiveness of internal auditing in rural banks in the Central Region of Ghana. Adding to the body of knowledge, the paper argues that in spite of the instituting of internal audit units in various rural banks, the issue of default of bank facilities is gradually destroying most gains and also crippling business opportunities. Methodologically, the paper adopts a descriptive survey where primary and secondary data are effectively utilized. The findings of the study revealed that the default in rural banks facility recoveries are accorded to the fact that most recommendations cited by internal auditors are not applied. The study findings also showed that most internal auditors lack the necessary in training to be updated on the job in order to make them function at their full human resource capacity while other bank operating units rip the internal auditor of privacy and independence. The study recommends among others that prior to the findings of the study, internal audit findings should be used as a gauge to facilitate banking operations while implementing suggested recommendations so as to achieve set targets of rural banks. Furthermore, the banks should endeavor to periodically offer training programs for internal audit staff to enlighten and update them on the ethics of the auditing profession. Keywords: Internal Audit Effectiveness, Rural Banks, Ghana DOI : 10.7176/RJFA/10-4-05