E-government Efficiency Research Articles

Does digital technology advancement promote natural resource utilization efficiency?

While China has experienced an extended period of remarkable economic growth, certain industries have faced challenges such as high pollution, energy consumption, and emissions. To address these issues, China has set strategic goals for promoting harmonious coexistence between humans and nature in the new era. As a result, enhancing the efficiency of natural resource utilization has become crucial for achieving sustainable development. In line with this objective, this paper investigates the role of digital technology advancement as a pathway to improve the efficiency of e-government and natural resource utilization. This paper employs the Slacks-Based Measure (SBM) model to calculate the efficiency of natural resource utilization in 276 cities from 2010 to 2020. Utilizing Broadband China's pilot policy, the study employs differences-in-differences and propensity score matching to investigate the impact and mechanism of digital technology progress on natural resource utilization efficiency. The results indicate that the progress in digital technology significantly promotes the efficiency of natural resource utilization, a conclusion that holds even after a series of robustness tests. Mechanism analysis suggests that the progress in digital technology primarily influences resource efficiency by upgrading industrial structures and innovating green technologies. Heterogeneity analysis reveals that the positive impact of digital technology progress on natural resource utilization efficiency is more pronounced in cities with lower political hierarchies, larger population sizes, non-resource-based economies, and those not classified as old industrial bases. This paper expands the research scope of natural resource utilization efficiency and provides specific policy recommendations.

SIPEDE: Enhancing e-Government Efficiency.

This research employs a qualitative descriptive method to assess the effectiveness of e-Government through the Village Apparatures Information System (SIPEDE) in Sidoarjo Regency. Utilizing observation, interviews, and documentation, both primary and secondary data reveal that the SIPEDE web application is maximally utilized by village officials. While the accuracy of program objectives and program socialization demonstrate success, challenges persist, including imperfect program utilization due to operational limitations. However, effective alignment with goals and regular online monitoring through a WhatsApp group indicate overall positive outcomes. The study underscores the significance of SIPEDE in enhancing information accessibility for the Department of Community and Village Empowerment. Highlight : Maximized Utilization: The research highlights the successful and maximized use of the SIPEDE web application by village officials in Sidoarjo Regency, emphasizing the positive impact on e-Government implementation. Challenges and Constraints: Despite overall effectiveness, the study identifies challenges such as imperfect program utilization due to operational limitations, emphasizing the need for continuous improvement and support for village officials. Strategic Information Alignment: The SIPEDE web application strategically aligns with the goals of the Department of Community and Village Empowerment, providing valuable information about village devices and contributing to the enhancement of e-Government initiatives. Keywords: e-Government, SIPEDE, Effectiveness, Village Officials, Information Accessibility

Innovation ecosystems and national talent competitiveness: A country-based comparison using fsQCA

Talent is a key resource for national development, and talent competitiveness has become a crucial indicator to measure the development of countries and regions. This study explores the causal and complex mechanisms of innovation ecosystems driving talent competitiveness. It integrates the four elements (enterprises, governments, universities, and R&D institutions) of innovation ecosystems and adopts a group-based perspective combined with necessary condition analysis and the fuzzy set qualitative comparative analysis, using a sample of 33 countries. It was found that (1) e-government efficiency is a necessary condition for high talent competitiveness, and the information and communication infrastructure provided by e-government plays a general role in generating high talent competitiveness; (2) there are three types of innovation ecosystems that generate high talent competitiveness: business investment-driven, e-government-led, and R&D-driven; and (3) there are four types of innovation ecosystems that generate low talent competitiveness, and an asymmetric relationship exists with innovation ecosystems that generate high talent competitiveness.

AN ASSESSMENT OF STATES’ WEBSITES IN MALAYSIA: AN EVALUATIVE STUDY

Electronic Government (e-government) has been known as a significant tool in serving the Malaysian administration system. Since 1991, a lot of efforts and initiatives have been carried out in order to implement the system at the state level. As there are not many kinds of literature concentrating on the state website development, hence this study is crucial to show the progress of e-government implementation across the states. Therefore, this paper proposes a theoretical framework of e-government based on three levels of paradigms of public administration namely Old Public Administration, New Public Administration and New Public Service. This study employed a qualitative study by using content analysis method where all thirteen states websites serve as a unit of analysis. The results found that different states’ websites performed with different scores over one another. Generally, this study found that most of the state’s websites are in the second phase; New Public Administration. From the results collected, challenges to the effectiveness and efficiency of e-government are discussed based on several categories namely website visibility, website freshness, website establishment date and website usability.
 
 Keywords: E-government, State websites, Old Public Administration, New Public Administration, New Public Service. 
 E-governance

The Effects of eGovernment Efficiency on Subjective Wellbeing.

Undoubtedly, the internet has become the most convenient and efficient communication and service delivery channel adopted by most government agencies, referred to as eGovernment. This study explores how eGovernment efficiency influences users’ subjective wellbeing (SWB), using trust as a covert stimulus with the capacity to alter individuals’ overt behavior (utilization). Covert and overt stimuli act as significant factors influencing the relationship between citizens and the online environment, moderated by socio-demographic characteristics. Using situation–organism–behavior–consequence theory, we propose a research model consisting of online environment eGovernment efficiency (the situation) influencing trust development (the organism), which in turn influences utilization (the behavior), generating an impact on an individuals’ SWB (the consequence). We followed the structural equation modeling (SEM) approach to analyze the data survey N = 300, using Amos statistical techniques. Results reveal that the correlation between eGovernment efficiency and trust is positive and strong, trust and utilization is positive and moderate, and the correlation between utilization and SWB is positive and very strong. Stepwise regression analysis reveals that the control variables affect the relationship between eGovernment efficiency and trust. In the regression model: the highest education level explained 36% of the variance (model 1); adding age increased the variance explained to 39% (in model 2), and adding internet use frequency increased the variance explained to 41% (model 3). This study develops theoretical concepts of eGovernment use and how it affects citizens by indicating the psychological and behavioral situations as antecedents and mediators influencing SWB. It also provides practical suggestions for improving systems to correlate users’ feelings and behavior patterns to motivate trusting behavior, positively impacting users’ SWB to benefit citizens effectively.

E-Government and Foreign Direct Investment

Along with the rapid development of digital information technology, e-government is of great potential because it is a new form of conducting public administration and a way of demonstrating governmental innovation. The literature suggests that foreign direct investment (FDI) is increasingly associated with the continuing development of e-government in China. Using the Annual Census of Industrial Enterprises and e-government scores of government portals, this study examines the effects of e-government on FDI and how government subsidies mediate relationships between e-government and FDI. Our results show that e-government positively affects FDI, and government subsidies have a positive effect on foreign enterprises' investment efficiency by playing a mediating role between e-government efficiency and FDI. The findings make both theoretical and practical implications related to the role, provision and acquisition of government subsidies; e-government systems and FDI; e-government scores and government efficiency; and firms maintaining focus on areas that are government priorities.

E-Government and Foreign Direct Investment

Along with the rapid development of digital information technology, e-government is of great potential because it is a new form of conducting public administration and a way of demonstrating governmental innovation. The literature suggests that foreign direct investment (FDI) is increasingly associated with the continuing development of e-government in China. Using the Annual Census of Industrial Enterprises and e-government scores of government portals, this study examines the effects of e-government on FDI and how government subsidies mediate relationships between e-government and FDI. Our results show that e-government positively affects FDI, and government subsidies have a positive effect on foreign enterprises' investment efficiency by playing a mediating role between e-government efficiency and FDI. The findings make both theoretical and practical implications related to the role, provision and acquisition of government subsidies; e-government systems and FDI; e-government scores and government efficiency; and firms maintaining focus on areas that are government priorities.

A New Secured E-Government Efficiency Model for Sustainable Services Provision

E-government projects in some developing countries face many challenges to provide sustainable services for e-efficiency. Literature shows that most governments suffer from lack of technology and restrictions associated with budgets and human resources. These factors constitute the main obstacles impeding the effective implementation of sustainable and secured e-government services. In addition to these obstacles, the e-government efficiency models adopted by some developing countries do not deliver an appropriate strategic plan for disseminating all sustainable and secured e-government services. Therefore, this paper proposes a new secured model for e-government efficiency to provide sustainable and e-efficiency services. This goal can be achieved using five determinants: detailed process, streamlined services, quick accessibility, use of latest techniques, and trust and awareness, which are discussed in this study. The proposed model has been validated by using a pilot study conducted through case study and method of application and implementation. The findings indicate that both service providers such as governments and users of e-government services took advantage of the proposed model. Accordingly, sustainable e-government services may increase.

Development of the E-Government Evaluation Model on City Level Through Pattern System Approach

The evaluation process of e-government continues to be investigated in various parts of the world. It becomes an important thing to do an evaluation as a benchmark for the government as a developer of the e-government to find out how the current conditions of e-government with the objectives to be achieved, namely to get a more efficient and effective government process. Many studies tried to develop an evaluation model but only focus on a number of aspects from e-government. Some of them tried to examine the efficiency of e-government through outcomes in the form of services and the impact from using e-government from the perspective of users and providers of e-government services. In this study, evaluation of e-government is based on a systems pattern approach through input - process - output - impact from the development of e-government. In this study will use a case study from the city of Surabaya as one of the cities with a very good predicate by the Indonesian e-Government Ranking (PeGI). The final results of this study are in the form of a comprehensive model for evaluating e-government at the city level.

Usability and functionality of websites of commune offices as stimulants of sustainable development of e-government

Sustainable development of e-government should be based on facilitating the meeting of society’s needs, mostly through enhancing access to information and providing public services which can be realized through the Internet, which is especially important in the time of dynamic increase in the number of its users. Creating useful and functional websites of offices, which will fully allow the enjoyment of benefits coming form new technologies, is an indispensable condition of this realization. Due to the above, research has been conducted the subject matter of which was the assessment of the content of the websites of commune offices of the West Pomeranian Voivodeship in the context of adjusting them to the needs of local communities. The websites of the offices were analyzed in terms of their usability, functionality and the level of advancement of selected self-government e-services, where the criterion was, i.a. the substantial content, accuracy, technical and ergonomic quality. The results of the conducted research show that creating websites allowing smooth implementation of electronic services, employing standardized procedures related to the process of providing services makes the office more transparent and thus more citizen-friendly. This will also allow the improvement of the quality of their life as result-wise improvement of administrative serving the society thanks to offering an additional way of carrying out public services. These actions need to be recognized as an indispensable condition for enhancing the efficiency of e-government contributing to its sustainable development.

Cloud Computing of E-Government

Over the past years, many businesses, government and individuals have been started to adopt the internet and web-based technologies in their works to take benefits of costs reduction and better utilization of existing resources. The cloud computing is a new way of computing which aims to provide better communication style and storage resources in a safe environment via the internet platform. The E-governments around the world are facing the continued budget challenges and increasing in the size of their computational data so that they need to find ways to deliver their services to citizens as economically as possible without compromising the achievement of desired outcomes. Considering E-government is one of the sectors that is trying to provide services via the internet so the cloud computing can be a suitable model for implementing E-government architecture to improve E-government efficiency and user satisfaction. In this paper, the adoption of cloud computing strategy in implementing E-government services has been studied by focusing on the relationship between E-government and cloud computing by listing the benefits of creation E-government based on cloud computing. Finally in this paper, the challenges faced the implementation of cloud computing for E-government are discussed in details. As a result from understanding the importance of cloud computing as new, green and cheap technology is contributed to fixing and minimizing the existing problems and challenges in E-government so that the developed and developing countries need to achieve E-government based on cloud computing.

Improvement of public relations in public administration

The article shows the necessity of information development and communication technologies for the economic potential realization, improvement of the e-government efficiency and public relations support to improve loyalty to transformations in public administration and assistance citizens self-organization network development.

Measuring E-government performance of provincial government website in China with slacks-based efficiency measurement

As the rapid development of the information science and technology especially the network technique, e-government has a very promising application foreground. E-government acts as a quite new form of government affairs and also an effective exploration of government innovation. The development and popularizing of the network puts forward a new request and challenge to the government. This paper devotes to evaluate e-government performances of 31 provincial government websites in China using the method of DEA. Research results show that most of these provincial government websites operate at an inefficient level and in a bad manner. Moreover, the e-government efficiency differences lie in both different individual provinces and different districts. It is confirmed that the less developed western provinces achieve a higher efficiency mean than the eastern and middle ones.

A Study on the Efficiency of E-Government and Citizen Satisfaction: Focused on Relation Factor of E-Government Web Site

A Study on the Efficiency of E-Government and Citizen Satisfaction: Focused on Relation Factor of E-Government Web Site

Towards an e-Government efficiency agenda: the impact of information and communication behaviour on e-Reverse auctions in public sector procurement

The research in this paper explores how the general context and management information and communication behaviour in electronic Reverse Auctions (e-RAs) may impact on organizational efficiency to ensure procurement excellence. There is evidence that e-RAs improve procurement success by achieving considerable price reductions of externally sourced goods through direct, real-time and transparent competition between suppliers. This paper investigates the conditions for the successful adoption of e-RAs in the U.K. public sector generally and Welsh Unitary Authorities (WUAs) in particular. The research illustrates how e-RAs can support the procurement function and thus, can contribute to organizational efficiency in the context of electronic government (e-Government). A national U.K. survey and an exploratory case analysis in a WUA (Conwy) were undertaken to determine the conditions for the e-RA process. The findings underline the critical importance of the adequate preparation of the e-RA through appropriate information and communication behaviour. Consequently, the paper identifies a set of enabling factors and corresponding guidelines that could be used for the successful adoption of e-RAs in the public sector. The contribution of the research will be of benefit to both academics and practitioners engaged in procurement research and implementation.