Bank Efficiency Research Articles

Collaborative vehicle routing for equitable and effective food allocation in nonprofit settings

Purpose Inspired by a food bank distribution operation, this paper aims to study synchronized vehicle routing for equitable and effective food allocation. The primary goal is to improve operational efficiency while ensuring equitable and effective food distribution among the partner agencies. Design/methodology/approach This study introduces a multiobjective Mixed Integer Programming (MIP) model aimed at addressing the complex challenge of effectively distributing food, particularly for food banks serving vulnerable populations in low-income urban and rural areas. The optimization approach described in this paper places a significant emphasis on social and economic considerations by fairly allocating food to food bank partner agencies while minimizing routing distance and waste. To assess the performance of the approach, this paper evaluates three distinct models, focusing on key performance measures such as effectiveness, equity and efficiency. The paper conducts a comprehensive numerical analysis using randomly generated data to gain insights into the trade-offs that arise and provide valuable managerial insights for food bank managers. Findings The results of the analysis highlight the models that perform better in terms of equity and effectiveness. Additionally, the results show that restocking the vehicles through the concept of synchronization improves the overall quantity of food allocation to partner agencies, thereby increasing accessibility. Research limitations/implications This paper contributes significantly to the literature on optimization approaches in the field of humanitarian logistics. Practical implications This study provides food bank managers with three different models, each with a multifaceted nature of trade-offs, to better address the complex challenges of food insecurity. Social implications This paper contributes significantly to social responsibility by enhancing the operational efficiency of food banks, ultimately improving their ability to serve communities in need. Originality/value To the best of the authors’ knowledge, this paper is the first to propose and analyze this new variant of vehicle routing problems in nonprofit settings.

Fintech integration: Driving efficiency in banking institutions across the developing nations

The study investigates the effect of fintech integration on bank efficiency across 59 developing nations from 2010 to 2022. The analysis also considers bank size, capitalization, ownership, competition, and financial sector development. We construct two indicators of fintech integration at the bank level and discover a non-linear relationship between fintech and efficiency. While fintech integration initially hampers bank efficiency, further adoption beyond a certain point enhances it, exhibiting a U-shaped relationship. Moreover, larger, well-capitalized, foreign-owned banks and those operating in more competitive and developed banking sectors exhibit a shallower initial decline in efficiency and a quicker transition to the efficiency-enhancing phase of fintech integration.

How efficient are Indian banks? An application of stochastic frontier analysis

Purpose This study aims to investigate the efficiency of Indian commercial banks from 2002 to 2018 using the stochastic frontier analysis. Design/methodology/approach This study uses the parametric approach of the stochastic frontier to examine the technical efficiency of banks acknowledging exogenous shocks, omitted variables and measurement errors, filling a gap in the existing financial literature. The scope of this study was constrained to 71 scheduled commercial banks to make it manageable and productive with 1,036 observations. Findings The results show that the mean technical efficiency of new private banks remained constant at 92.7% during the study period because of technology diffusion in banking systems. The technical efficiency of the nationalized, old private and foreign banks has enhanced over the period because of the efficient utilization of various innovative information technology services such as mobile banking, cheque truncation system, magnetic ink character recognition. However, the foreign banks are still laggards with a mean technical efficiency of 81.7%. The empirical findings suggest that new private sector banks depict higher efficiency than nationalized, old private and foreign banks. Research limitations/implications This study’s sample represents all categories of banks (public, private and foreign) including the banks that merged or consolidated during the period of study. To achieve the desired results, the authors incorporate the consolidated and merged banks in their data set. Further, the authors excluded all scheduled small finance banks and scheduled payment banks from their analysis, as these entities commenced operations post-2015. Additionally, the authors also excluded regional rural banks because of their distinct mandate aimed at servicing the rural populace and agricultural sector. Originality/value This study contributes to the literature on the performance of conventional banks in general and emerging markets, in particular, using the most recent data and covering a relatively long period using the stochastic frontier approach.

Evaluation of Chinese commercial bank efficiency and influencing factors: a three-stage dynamic data envelopment analysis approach

Evaluation of Chinese commercial bank efficiency and influencing factors: a three-stage dynamic data envelopment analysis approach

Ứng dụng Fintech và hiệu quả hoạt động của ngân hàng: Bằng chứng thực nghiệm từ các ngân hàng Việt Nam

The objective of the study is to evaluate the impact of Fintech on bank efficiency using comprehensive methods to effectively measure the level of Fintech application within the banks (Bank Fintech) and bank cost efficiency through a research sample of 32 Vietnamese banks in the period 2018- 2022. The research findings show that the level of bank Fintech has a positive effect on the bank's cost efficiency and this effect will be stronger after the Covid pandemic and for unlisted banks. The research findings also highlight strategic suggestions for banks on the path to finding the most relevant Fintech investment models aligned with the economic context and the banks’ competitive advantages

A Comprehensive Study on the Influence of Corporate Governance Factors on Financial Performance of Listed Banking Companies in Bangladesh

This comprehensive study investigates the influence of organizational management elements on the economic outcomes of publicly traded banking enterprises in Bangladesh. The research begins with an introduction highlighting the significance of this study Within the framework of the Bangladeshi Financial industry. The review of literature delves into existing research on Effective management of organizations and their economic achievements, providing a foundation for this study. It identifies gaps and emphasizes the need for specific analysis in the Bangladeshi banking industry. An abbreviated summary of corporate oversight principles and practices sets the stage for understanding the study’s framework. Subsequently, the analysis of the financial industry in Bangladesh offers essential context for the study. The examination and results portion showcases factual information and outcomes, demonstrating the correlation between corporate governance elements and economic efficiency in banks listed in Bangladesh. Here we use five years data of five banks and then we use SPSS as a statistical tool for data analysis. The conclusion synthesizes these findings, highlighting key takeaways and their implications for the sector. Finally, the study concludes by discussing policy implications. It outlines recommendations for regulatory bodies and banking institutions to enhance the financial performance of banks in Bangladesh by implementing effective corporate governance strategies and practices. This study intends to provide valuable perspectives for stakeholders and decision-makers in the banking industry.

Empirical evidence of the relationship between regulatory efficiency, market openness, and bank productivity in economies at different income levels: Evidence from selected Asian and MENA countries

Research background: Economic freedom plays a pivotal role in ensuring the progressive productivity of banks. It fosters a favorable economic climate and acts as a catalyst for the generation of innovative ideas. In addition, economic freedom allows new domestic and foreign entrants in the banking sector which leads to increased competition as well as wider range of product offerings and thus potentially affect bank efficiency. Purpose of the article: This study aims to identify the effects of regulatory efficiency and market openness in terms of economic freedom on the bank’s productivity at three income levels: lower-middle, upper-middle, and high-income economies. Methods: A sample of 15 countries are included in the study from differing income levels. The study uses the data envelopment analysis (DEA) based Malmquist productivity index (MPI) approach to measure banks’ productivity. This non-parametric approach measures the relative efficiency of banks by considering the production change while taking into account technical efficiency change and technological change in order to capture a comprehensive view over time. Then, regression analysis was performed utilizing the ordinary least squares (OLS) approach, fixed effect (FE), and random effect (RE) panel multiple regression estimation methods are utilized to measure economic freedoms and other determinants’ effect on banks’ productivity change over time. Findings & value added: The results show that banks in high-income economies are more productive and have higher growth rates than those in upper- and lower-income economies. Furthermore, starting, obtaining permits, and closing businesses under business freedom have a detrimental effect on banks’ output, whereas the effects of labor freedom on employing, managing, and supervising staff members have a substantial favorable impact on banks’ productivity. Moreover, financial freedom and investment freedom under the market openness dimension negatively influence banks’ productivity. Government intervention is required to introduce regulations that allow foreign countries to provide labor at lower wages, introduce tax allowances, and control inflation rates. Thus, the empirical results of this study will benefit regulators and policymakers in developing a system and plan to increase banks’ productivity based on indicators of business, labor, financial, and investment freedom.

Banking efficiency, ownership types, and operations: A quasi-natural experiment of conventional and Islamic banks

This study examines the banking efficiency of different ownership types and operations in an emerging market in South Asia. It further explores the moderating effect of Islamic banking operations on such relationships. The effects of banking regulatory developments on banking efficiency are also examined through a quasi-natural experiment approach. Using 533 banking unit observations of banks for FY 2002/2003 to 2017/2018 period, and applying the data envelopment analysis (DEA) method for banking efficiency and Tobit regression, the findings document that the banking efficiency of the state-owned conventional banks outperforms privately-owned domestic banks, as well as conventional domestically owned banks (state-owned and privately-owned banks) outperforms the foreign-owned banks. Again, the banking efficiency outperformance of the conventional banking operation over the Islamic banking operation is found. However, the outperformance of conventional state-owned banks diminishes with the moderation of Islamic banking operations. Additionally, the quasi-natural experiment with difference-in-difference (DID) regression result reveals that the banking efficiency of Islamic banks and conventional state-owned banks has improved during the post-regulatory period and reduced the efficiency gap between them (in favor of conventional banks). However, the banking efficiency of conventional state-owned banks offering Islamic banking services has diminished in the post-regulatory period. These findings remain robust during the global financial crisis (GFC) and non-GFC periods. Overall, the results add a new dimension to the banking efficiency and regulatory development research for the policymakers and regulators in the financial services sector.

The mediating role of intellectual capital on the nexus between diversification, financial stability and efficiency of commercial banks in Ethiopia

PurposeThe main objective of this study is to analyze the mediating role of intellectual capital in the relationship between diversification, financial stability, and efficiency of the banking sector in Ethiopia.Design/methodology/approachSecondary data for this study was obtained from audited financial statements of 17 Ethiopian commercial banks for a decade starting in 2013. A descriptive and explanatory research design with a quantitative research approach was employed. The seemingly unrelated Hierarchical regression analysis is used to estimate diversification’s effect on banks' financial stability and efficiency, considering the interaction between diversification and intellectual capital as a mediating variable.FindingsThe Mediation analysis reveals that asset diversification improves the financial stability of commercial banks when mediated by intellectual efficiency. Investment diversification negatively impacts risk-adjusted return on asset and Z score. Intellectual capital significantly enhances commercial banks' efficiency and financial stability in Ethiopia and mediates the relationship between geographic diversification, financial stability, and efficiency. The mediation analysis also indicates that intellectual capital significantly mediates the relationship between income diversification and efficiency.Practical implicationsThis study highlights the importance of intellectual capital and promotes its strategic allocation by management and regulatory bodies to enhance the financial stability and operational effectiveness of the banking industry in Ethiopia.Originality/value To the best of the researcher’s knowledge, this study is one of the rare attempts to investigate the mediating role of intellectual capital on the nexus between diversification, financial stability, and efficiency of commercial banks in Ethiopia.

Unveiling the Effects of COVID-19 on the Efficiency of Nigerian Banks

This study investigated the impact of COVID-19 on the efficiency of Nigerian banks. The study especially examined the effects of COVID-19 on the capital adequacy ratio (CAR), asset quality, management quality, earning potential, and liquidity of Nigeria's money deposit banks (MDBs) both before and after the outbreak. The project employed a longitudinal survey research approach. Data was taken from the banks under study's audited financial statements for the years 2017 through 2020. The descriptive statistics of percentage and bar charts were utilised in analysing the financial figures while the Sample T-test and the Wilcoxon Statistical Test were used via SPSS in testing the formulated hypotheses. Following a series of empirical tests, it was discovered that banks' capacity to generate money and the quality of their assets both increased more during the COVID-19 epidemic. The outcome also demonstrates that banks' capital adequacy (CAR), management effectiveness, and liquidity were most significantly impacted by the COVID-19 problem as their values declined in comparison to before the epidemic. Consequently, the study recommended that banks should plan and prepare for eventualities like that of the COVID-19 in the future so as to be better prepared in innovating new measures to run and sustain their operations in the face of such eventualities.

Parametric Stochastic Frontier Approach To Measure Efficiency Pre-And-Post-Merger Bank Syariah Indonesia

This research analyses the efficiency of pre-and-post-merger Bank Syariah Indonesia (BSI). This research used a descriptive quantitative analysis method. The population in this research is Islamic banks, which were merged into BSI. The sampling technique was carried out using saturated samples, resulting in the merged of three Islamic Banks, namely Bank Syariah Mandiri (BSM), Bank Negara Indonesia Syariah (BNIS), Bank Rakyat Indonesia Syariah (BRIS), to become BSI. The data used is secondary data in the form of quarterly financial reports for 2019-2022. The research focused on input variables such as total fixed assets, third-party funds, operating costs, and financing. The data analysis techniques used to measure the efficiency of Islamic banks are the Econometric Model (Single Equation Model), Stochastic Frontier Analysis (SFA), and Independent Sample t-test. The result showed that pre-merger, the total fixed asset, total third-party funds, and operating cost as the input variables of the three Islamic Banks were optimal for generating financing. Therefore, the total assets, total third-party funds, and operating costs produced a more optimal impact on the distribution of total financing. It is shown that BSI, both pre-and-post-merger, has generally been efficient in its operational activities. The results of this research complement the theory related to the efficiency level of Islamic banks in terms of the amount of financing as measured by fixed assets, total third-party funds, and operational costs. Practically, the results of this research can be a reference for banks, especially Islamic banks, that will carry out mergers to measure their efficiency level.

Exploring Muslim students' adoption of mobile banking in conventional banks

Purpose – This study aims to analyze the factors that influence Muslim students' intention to adopt mobile banking in conventional banks. Methodology – The research sample consisted of 170 Muslim students who used mobile banking in conventional banks. The partial least squares (PLS) method was used to evaluate the unified theory of acceptance and use of technology (UTAUT) on Muslim students' intentions to use m-banking in conventional banks. Findings – This research shows that performance expectancy, facilitating conditions, and social influence the behavioral intention of Muslim students, while effort expectancy does not influence the behavioral intention of Muslim students to adopt mobile banking at conventional banks. On the other hand, behavioral intention influences Muslim students’ behavior towards mobile banking in conventional banks.Implications – Banks should focus on highlighting user-friendly designs and providing clear, accessible information and support to overcome perceived difficulties. Emphasizing the practical benefits and efficiency of mobile banking can play a significant role in encouraging its use. Additionally, creating a supportive environment with adequate resources and leveraging positive social influences can further increase students' intentions and actual usage of mobile banking services.Originality – Research on the intention of Muslim students to adopt mobile banking at Islamic banks has been conducted by many previous researchers. Therefore, this study examines the influence of Muslim students' intention to adopt mobile banking in conventional banks, which has rarely been studied by previous researchers.

The Role of Worship Values in Enhancing the Efficiency of Islamic Commercial Banks: A Data Envelopment Analysis (DEA) Approach

This study investigates the efficiency of Islamic banking in Indonesia from 2018 to 2021 through the application of Data Envelopment Analysis (DEA), incorporating Islamic principles. The analysis utilizes secondary financial data from four Islamic banks, sourced from the Financial Services Authority (OJK) and other researchers. The input variables considered include third-party funds allocated for profit-sharing and labor costs, while the output variables consist of revenue derived from the management of public funds and other operational income. The DEA results indicate fluctuating efficiency levels among the Islamic banks, with Bank Syariah Y consistently achieving 100% efficiency, signifying its status as the most efficient institution. The study identifies that revenue from public fund management negatively impacts the growth of Islamic banks, whereas labor costs and other operational income positively influence their development. These findings highlight areas requiring improvement and the factors driving efficiency in the development of Islamic banking in Indonesia.

How Islamic Rural Bank Overcomes the Trade-off Between Sustainability and Outreach: Does Market Competition Matter?

There was no consensus how to deal the trade-off between maintaining sustainability and outreach of microfinance institutions among researchers. The paper provides time series data which includes monthly industry data from Islamic Rural Bank for a period of more than 14 years starting from January 2009 to March 2023. In the first analysis, an estimate of the level of market competition is compute by the Lerner Index (LI) of each period. Furthermore, the efficiency analysis of Data Envelopment Analysis (DEA) is used to measure efficiency which allows estimation of efficiency performance using multiple inputs and outputs to understand how Islamic Rural Bank deal with sustainability and outreach. In the end, a Vector Autoregression/Vector Error Correction Model (VAR/VECM) analysis is used to analyse the relationship between the level of market competition and the efficiency of Islamic Rural Bank in achieving sustainability and outreach objectives. The results of the study suggest that by using a production approach Islamic Rural Bank is able to operate efficiently while maintaining the sustainability and outreach objectives without trade-offs. In addition, market competition has a moderate influence on achieving sustainability goals and their outreach. This research examines how Islamic Rural Bank as one of the microfinances to overcome the trade-off between the goals among high competition and the increasing of financial needs by customers. The Microfinance model from Islamic Rural Banks can be replicated to other microfinance institutions (MFIs) to reach both outreach and sustainability goals.

Analysing the impact of digital technology diffusion on the efficiency and convergence process of the commercial banking industry of Pakistan

In a dynamic financial ecosystem, digitalisation is supporting banks in revamping their business processes to be more efficient, reducing costs, coping with customers’ evolving demands, and keeping them abreast of market competition. This two-stage research aims to investigate three issues in Pakistan’s banking industry from 2006 to 2020: (i) banking efficiency; (ii) the impact of digitalisation on banking efficiency; and (iii) banking efficiency’s absolute and conditional convergence. In our first-stage analysis, bootstrap data envelopment analysis has been applied, which exhibits bias-corrected overall, pure, and scale efficiencies of 74, 77, and 96%, respectively. In the second-stage analysis, we executed Tobit and two-step dynamic panel data system generalised method of moments (DPDSYS-GMM) models, and the results uncover that digitalisation has a positive influence on banking efficiency. Findings confirm that return on assets, bank size, interest rate, and gross domestic product growth rate have a positive association with banking efficiency. Our research reveals that state-controlled banks outperform their private sector and special-purpose counterparts. Our DPDSYS-GMM findings validate β and σ-convergence, implying that initially, low-efficient banks caught up (converged) to the more efficient opponents, reducing cross-sectional efficiency dispersion and attaining common equilibrium. The findings of banking efficiency conditional β-convergence assert that the adoption of digital technology has played a critical role in the convergence process and that digitalisation has acted as a catalyst for less efficient banks to catch up significantly faster to their more efficient rivals. This study displays digitalisation’s disruptive influence on the overall transformation of Pakistan’s banking system in the modern era, resulting in significant efficiency gains.

Analysis Of Efficiency Level In Indonesian Banking Companies Listed On The Indonesian Stock Exchange For The 2019-2022 Period

This study analyzes the efficiency levels of Indonesian banking companies listed on the Indonesian Stock Exchange (IDX) during the period of 2019-2022, encompassing the impact of the Covid-19 pandemic. Efficiency in banking is crucial for maintaining competitive advantage and ensuring financial stability, especially in the face of global challenges such as economic globalization and digitalization. The research evaluates the efficiency of banks using indicators like the CAMEL method, BOPO, NIM, NPL, LDR, and CAR ratios. The study finds that the pandemic significantly affected banks' efficiency, with notable declines in NIM and ROA ratios due to economic uncertainty and operational cost challenges. Post-pandemic, these ratios have shown signs of stabilization. The study uses descriptive quantitative methods, analyzing secondary data from annual financial reports of eight banking companies listed on IDX. The results indicate that strategic measures in risk management and cost efficiency are imperative for banks to navigate future uncertainties.

Research on Bank Hall Service Management Strategy of Rural Commercial Bank

With the transformation and upgrading of financial technology, people's demand for personalized banking services is getting higher and higher. In order to meet people's growing financial needs, commercial banks have carried out a series of branch transformation and upgrading. As the main business place of physical network, the hall of rural commercial bank plays an irreplaceable role in electronic channels and virtual places. After decades of development, rural commercial banks have carried out a series of reforms and innovations. At present, the external layout of hall outlets, such as intelligent machinery, electronic equipment, and standardized network construction, has achieved initial results. Under the background of network transformation, the network construction of rural commercial banks has undergone great changes, but the concept of hall operation service has not matched the network construction in time, and can not adapt to the requirements of banking development under the new situation. In view of this situation, this paper explores the hall management and operation services of rural commercial banks, with the purpose of improving the hall service efficiency of rural commercial banks, improving the enthusiasm of employees, improving the service quality and efficiency, and increasing the profitability of banks.Taking the branch hall management of commercial banks in rural areas as the entry point, this paper uses literature research, process reengineering, salary management and other relevant theoretical research methods, SWOT analysis and other methods to analyze the problems existing in the transformation and upgrading process of branch halls of rural commercial banks, such as unreasonable staffing, cumbersome processes, low efficiency and low customer satisfaction. This paper explores the causes of such problems according to the problems, that is, backward management system, market positioning, low entry conditions for competitors, and low scale effect. Finally, it aims to improve system management, optimize organizational framework, integrate hall zoning, refine the division of labor, increase scientific and technological support, and innovate service modes. Improve the assessment mechanism, and put forward constructive suggestions on hall management and marketing strategy in the process of network transformation and upgrading to employees. The research in this paper can improve the service quality and efficiency of hall staff, improve the post adaptability of hall staff, thus improve marketing performance, realize the transformation and upgrading of outlets, and achieve greater economic benefits of rural commercial banks.

A Study of Risk and Efficiency in Public and Private Sector Banks in India

This study aims to compare the risk profiles and operational efficiencies between public and private sector banks in India. By analysing various financial metrics and employing advanced statistical techniques, we seek to uncover the underlying factors contributing to the differences in performance between these two sectors. The investigation encompasses a comprehensive review of both quantitative and qualitative data, including but not limited to, capital adequacy ratios, non-performing assets (NPAs), return on assets (ROA), and customer satisfaction indices. Furthermore, the study delves into the regulatory environment, technological adoption, and strategic initiatives undertaken by these banks to mitigate risks and enhance efficiency. Through this comparative analysis, we aim to provide insights that could inform policy decisions, strategic planning, and risk management practices within the banking industry in India. Keywords: Banking sector, Risk management, Operational efficiency, Public vs. private banks, financial performance, Regulatory environment, Technological adoption.

Mobile payment-banking efficiency nexus—A concise review of the evolution and empirical exploration of the Taiwan banking industry

This paper utilizes an advanced Network Data Envelopment Analysis (DEA) model to examine the impact of mobile payment on the efficiency of Taiwan banking industry. Inheriting the literature, we separate the banking operation process into two stages, namely profitability and marketability. Mobile payment is then considered as the core factor in the second stage. Our paper discovers network DEA model can effectively enhance the analysis of banking industry’s efficiency, and mobile payment has a notable impact on Taiwan banking industry. Regarding the profitability stage, there is only one efficient bank in 2019 and 2022, respectively. These banks also perform better in terms of “mobile payment production”. In the marketability stage, there is also only one bank in 2021 and one bank in 2022, that can reach to unique efficiency score. This indicates many banks attempt to increase earnings per share through investing in mobile payment services. However, the achievement still needs more wait. This leads to the fact that no bank can reach the ultimate overall efficiency. Within our sample, we also find that regarding promoting mobile payment services, Private Banks outperform Government Banks.

Employee training and bank stability

AbstractUsing a unique data set of Italian banks covering the 2011 to 2019 period, this study investigates the influence of human resource training on bank stability and examines whether this relationship is affected by bank efficiency and credit risk. In line with the resource‐based view (RBV) of the firm, our findings suggest that employee training exerts a positive impact on bank stability. Credit risk and bank efficiency are also identified as potential drivers in this relationship. Importantly, our results remain robust when addressing endogeneity issues and considering alternative model specifications. This study offers novel insights into the impact of employee‐related variables on bank performance. The practical implications of our findings hold relevance for both banks and regulatory authorities, as human resource training can profoundly influence the effectiveness of risk management strategies and, ultimately, the sound and prudent management of banks.