Effect Of Servant Leadership Research Articles

PENGARUH SERVANT LEADERSHIP TERHADAP BUDAYA ORGANISASI, ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA KARYAWAN (STUDI PADA KARYAWAN PT. PRIMA ZIRANG UTAMA SEMARANG)

Entering the industrial revolution 4.0, the paradigm of competition that is material in nature shifts to the paradigm of competition that is knowledge development. Thus, the aspect of human resources plays a central role in achieving competitive advantage. Servant Leadership is a form of leadership that is considered the best form of leadership in order to create a competitive advantage based on human resources. This study aims to determine the effect of servant leadership on employee performance, the influence of servant leadership on organizational citizenship behavior, the influence of servant leadership on organizational culture, the influence of organizational culture on organizational citizenship behavior, and the influence of organizational citizenship behavior on employee performance. The approach used in this study is a quantitative approach with data collection techniques through surveys. The results show that there is a positive and significant influence between servant leadership on employee performance, a positive and significant influence between servant leadership on organizational citizenship behavior, a positive and significant influence between servant leadership on organizational culture, a positive and significant influence between organizational culture on organizational citizenship behavior, positive and significant influence between organizational culture on employee performance, positive and significant influence between organizational citizenship behavior on employee performance.

Learning from Failure: Building Resilience in Small- and Medium-Sized Tourism Enterprises, the Role of Servant Leadership and Transparent Communication

Understanding how small- and medium-sized enterprises develop and foster resilience in their employees is critical to better adapt to and recover from challenges. Yet, how such a process is conducted is not well-understood in literature. Integrating the literature from the social exchange theory and the disaster resilience framework, this research examines the effects of servant leadership (SL) and transparent communication (TC) on employees’ capacity for resilience (learning from failure, hardiness, and optimism) and their adaptive performance during/post the COVID-19 crisis. A total of 880 employees in restaurants and travel agencies were surveyed. The results reveal that the effects of SL and TC on employees’ adaptive performance was fully mediated by employees’ capacity for resilience, specifically learning from failure.

The Effect of Servant Leadership on Innovative Work Behavior with Psychological Empowerment and Job Crafting as Intervening Variables

The Effect of Servant Leadership on Innovative Work Behavior with Psychological Empowerment and Job Crafting as Intervening Variables

The effect of servant leadership on competitiveness of startups: The mediating role of entrepreneurial orientation and self-efficacy

Startups have different conditions and characteristics than other companies, so the leader, as one of the main elements of the company, can play an important role in properly training employees and discovering new opportunities and leading the company towards competitiveness. Strengthening intangible assets and increasing entrepreneurial behaviors are essential for the success of companies. A servant leadership style that strengthens employee self-efficacy and entrepreneurial orientation can play an important role in effectively leading startups towards better competitiveness. However, empirical evidence for this relationship is scarce. The present study examines the mediating role of self-efficacy and entrepreneurial orientation in the relationship between servant leadership and competitiveness. Data were collected from a sample of 230 start-up employees. Data analysis was completed through a two-stage partial least squares structural equation modeling technique. At the first stage, the measurement model was examined for construct validity and reliability, whereas at the second stage, the structural model and by implication the research hypotheses were tested. The results show that the relationship between servant leadership and competitiveness is mediated positively and significantly through self-efficacy and entrepreneurial orientation. While the direct impact of servant leadership on competitiveness is not strongly supported.

Servant Leadership and Knowledge Management; What Leads to Frugal Innovation?

Frugal innovation is an emerging term, and since the last decade, many studies have been focusing on this type of innovation. Therefore, this research has also directed attention towards frugal innovation. First of all, it studied the effect of servant leadership on knowledge management, and then the relationship between knowledge management and frugal innovation was measured. Moreover, the relationship described above was examined by moderating the role of innovation capabilities and technology turbulence. The data were collected from Sports equipment manufacturing companies in China, and to analyze the data, AMOS was used. The results highlighted a positive relationship between servant leadership and knowledge management, and this management has a significant and positive relation with frugal innovation. In addition, the technology turbulence and innovation capabilities can strengthen the relationship between knowledge management and frugal innovation. Despite highlighting the broad areas and developing a comprehensive model, this research has several limitations which are future directions for further studies. This research focused on sports equipment manufacturing companies, and future studies can highlight the perspective of other companies. In addition, entrepreneurial orientation can be considered as mediating variable as it can be affected by knowledge management and affect frugal innovation. The study is the first to link servant leadership with knowledge management which can lead to frugal innovation.

Examining the follower-related antecedents and effects of servant leadership in the PRC and Hong Kong

ABSTRACTThe study drew on Conservation of Resources Theory to explain the adoption of servant leadership behaviours vis-a-vis targeted followers and these behaviours’ positive association with worker effectiveness. We collected 365 follower-leader dyadic questionnaire responses in mainland China and conducted 20 interviews in Hong Kong. Results showed that followers’ proactive personality and high person-supervisor fit are positively associated with supervisors’ servant leadership behaviours, with the latter in turn positively associated with followers’ work effectiveness. Our findings challenge the conventional assumption that servant leadership is solely a manifestation of the traits of the leader.

In Search of Effective Gen Z Engagement in the Hospitality Industry: Revisiting Issues of Servant and Authentic Leadership

The purpose of this study is to provide a theoretical framework that demonstrates how psychological capital (PsyCap) can simultaneously mediate the effects of servant leadership (ServL) and authentic leadership (AuthL) on employee engagement in the workplace. This study examines whether AuthL better explains PsyCap and workplace engagement from the perspective of Generation Z (Gen Z) than ServL, although recent research shows that ServL and AuthL correlate well with Generations X and Y, respectively. In addition, there is limited research on the above aspects in the hospitality industry. These studies either have a very limited sample, contradictory results in their own context, or contradictory results in the same industry regarding the above relationships. This study will attempt to shed light on these contradictory findings. The researchers surveyed 393 members of Gen Z working in the hospitality business in one of Russia’s most popular destinations, Krasnodar. Data were analyzed using structural equation modeling, bootstrap analysis and descriptive statistics. Although both leadership styles have a positive impact on PsyCap and work engagement (WorkE) of Gen Z employees, AuthL has a greater impact on PsyCap and work engagement than ServL, according to the results. PsyCap was found to mediate the relationship between the two leadership styles and frontline Gen Z employees, and the study also found that it influenced overall Gen Z performance. The influence of PsyCap on the job engagement of Gen Z employees in the Russian hospitality industry is examined.

Effects of Servant Leadership Style on Hindrance Stressors, Burnout, Job Satisfaction, Turnover Intentions, and Individual Performance in a Nursing Unit

Today’s healthcare organizations face burgeoning pressures to hire and retain nurses who face considerable workplace stress. Servant leadership behaviours are effective to mitigate workplace stressors impacting nurse burnout, job satisfaction, turnover intentions and performance. Based on a survey of 248 nursing professionals working in inpatient and outpatient care facilities, the results of this study confirm the direct buffering effects of servant leadership on hindrance stressors. Servant leadership decreases nurse burnout while increasing job satisfaction. Third, nurse burnout reduces job satisfaction, yet has no direct impact on turnover intentions or individual performance. Next, job satisfaction has a direct positive impact on individual performance and a direct negative impact on turnover intentions. The model also confirms that hindrance stressors partially mediate the relationship between servant leadership and burnout while burnout is a partial mediator between servant leadership and job satisfaction. Job satisfaction is a full mediator between servant leadership and performance and turnover intentions. Furthermore, the results show serial mediation involving hindrance stressors, burnout and job satisfaction as a link between servant leadership and performance and turnover. Finally, we provide a managerial discussion supporting servant leadership behaviours to impact overall working conditions for nurses.

How servant leadership motivates young university teachers' workplace well-being: The role of occupational commitment and risk perception.

Drawing on the integration of social exchange theory and situational power theory, this paper explores the effect of servant leadership on young university teachers’ workplace well-being and explores the mediating effect of occupational commitment and the moderating effect of risk perception on the indirect effects of servant leadership on workplace well-being. A questionnaire was distributed using the Questionnaire Star online questionnaire platform and a two-wave time-lagged design was used to collect 215 survey samples of young teachers from Chinese higher education institutions. SPSS 23.0 was used to test the hypothesized relationship between the variables. Results revealed that servant leadership was positively related to young university teachers’ workplace well-being. Occupational commitment plays a partial mediating role in linking servant leadership and young university teachers’ workplace well-being. Risk perception plays a moderating role in the indirect relationship between servant leadership, occupational commitment, and workplace well-being. When risk perception has a low level, the mediating effect of occupational commitment is stronger.

Outcomes of servant leadership among flight attendants: test of parallel and serial multiple mediating effects

PurposeThis paper aims to examine the parallel and serial multiple mediating effects of job insecurity (JIS) and occupational self-efficacy (OSE) in the association between servant leadership and work engagement (WENG).Design/methodology/approachData collected from 296 flight attendants in Korea were tapped to assess the study hypotheses. The linkages were tested via structural equation modeling. The phantom variable was used to estimate the parallel and serial indirect impacts of JIS and OSE.FindingsServant leadership fosters OSE and WENG, while it alleviates JIS. Both JIS and OSE parallelly mediate the effect of servant leadership on WENG. Contrary to what has been hypothesized, the findings lend no credence to the serial multiple mediating impact.Practical implicationsManagement should pay utmost attention to the promotion of employees to supervisory positions based on “stringent selection and hiring of people.” Flight attendants high on WENG should have job security. This is important because such employees exhibit good performance at work. Management should also organize training programs that would enhance flight attendants’ OSE.Originality/valueThis paper contributes to the relevant knowledge base by relating servant leadership to flight attendants’ WENG through JIS and OSE. Because of the number of rising disengaged service workers across the globe, this study also gauges the factors influencing flight attendants’ WENG and reports whether servant leadership, JIS and OSE influence their WENG at the same time. Unlike the preponderance of the empirical pieces, this study contributes to the literature by assessing the indirect effect of servant leadership on WENG via JIS and OSE as the parallel and serial multiple mediators using the phantom variable.

Performance Improvement Through Servant Leadership Organizational Support and Communication on Employee Performance

The purpose of this study was to determine the effect of servant leadership, organizational support and communication on employee performance at PT Harapan Sejahtera Karya Utama Sidoarjo. The approach used in this research is a quantitative approach. The population in this study were 200 employees. The sampling technique used is a simple random sampling technique used for this research is purposive sampling. The sample in this study were 133 respondents. Analysis using SPSS software. The results obtained from the influence of servant leadership, organizational support and communication have a significant effect on employee performance. Servant leadership has a significant effect on employee performance, organizational support has a significant effect on employee performance and communication has a significant effect on employee performance.

Knowledge hiding in teachers of moral education degree programs in Pakistan: The role of servant leadership, psychological ownership, and perceived coworker support.

The purpose of this research is to examine the influence of servant leadership on teachers of moral education degree programs in Pakistan. By utilizing social learning, we propose that servant leadership and perceived coworker support can reduce the knowledge hiding by enhancing the sense of organization-based psychological ownership. The findings of time-lagged and multi-source data indicate that servant leadership has a negative relationship with knowledge hiding. Our results also indicate that psychological ownership mediates the effects of servant leadership on knowledge hiding. Moreover, a higher level of perceived coworker support enhances the sense of psychological ownership which helps to reduce knowledge hiding. This research extends strong support for the proposition that servant leaders who adopt an employee-centered management approach, stressing personal integrity and care for employees significantly affect employee attitudes and behaviors. Moreover, this study suggests that managers should demonstrate care toward their subordinates which helps them to reduce negative behaviors (e.g., knowledge hiding).

Effects of servant leadership, affective commitment, and trust on knowledge sharing tendency in the financial industry

ABSTRACT This study examines the inter-relational aspects of servant leadership, affective commitment, and the interaction of trust on employees’ knowledge-sharing tendency in the financial services industry. While much has been known about how trust correlates positively with the leader’s approach on knowledge-sharing behaviour; what is unknown is how knowledge-sharing tendency is explained by servant leadership and affective commitment and whether trust has a moderating effect on the relationships between servant leadership and affective commitment, and servant leadership and knowledge-sharing tendency. This study developed a moderated mediated model that examines data from a two-part study of 398 financial services personnel in Singapore. SmartPLS analyses revealed that affective commitment is a complementary mediator between the relationship of servant leadership and knowledge-sharing tendency. Trust moderates the relationship differently in that it positively enhances the relationship between servant leadership and knowledge-sharing tendency but attenuates the relationship between servant leadership and affective organisational commitment.

Employee Performance of Life Insurance Companies:The Mediating Effect of Organizational Citizenship Behavior

This study aims to determine the impact of employee leadership and team member exchange through organizational citizenship behaviour on the employee performance of foreign life insurances. This research uses the purposive sampling method for selection. One hundred sixty respondents are participating in the research used to test the model studied. The data is collected using a questionnaire and then analyzed using the SEM AMOS program. This study showed that servant leadership positively affects organizational citizenship behavior, team member exchange, and employee performance. While team member exchange has a positive and significant impact on organizational citizenship behavior, team member exchange has a negative and significant effect on employee performance. Subsequently, organizational citizenship behavior positively and significantly impacts employee performance. The mediating effect indicated that team member exchange and servant leadership influence organizational citizenship behavior and affect employee performance. The study's results imply that when employees perform beyond their jobs (organizational citizenship behavior roles) and engage in team member exchange, they have quality social communication with the workgroup members. Additionally, employees who work under servant leadership can develop strong personal bonds. Employees with low levels of autonomy in their work can improve performance if mediated by organizational citizenship behavior.

Generating Social Good in Generation Z

Generation (Gen) Z, or individuals born between the period 1995 – 2010, are popularly typified as entitled and self-aware with a strong will to make a positive social impact, both off and on the job. Although this generation has started to enter the workforce and is set to constitute a large portion of it in the near future, research on Gen Z is still surprisingly lacking. In this study, we investigate to what extent servant leadership is a suitable approach for fostering this generation’s desire to make a positive social impact. Specifically, we use social learning theory to develop and test, through two studies, a framework whereby servant leadership promotes Gen Z’s engagement in socially responsible behaviors (SRB), through its effects on prosocial motivation. We further adopt a more nuanced approach by testing the boundary condition of psychological entitlement in this mediational process. Findings from both an experimental vignette study and a multi-source field survey study provide support for our hypotheses and highlight the role of psychological entitlement in attenuating the otherwise positive effects of servant leadership on SRB through prosocial motivation, among Gen Z. Implications for theory and practice, as well as avenues for future research are discussed.

How and When Servant Leadership Influences Employee Knowledge Sharing

This research examines how and when servant leadership influences employee knowledge sharing. We develop a moderated mediation model and test it by conducting two studies, a survey with a sample of 187 non-Chinese employees working in European branches of Chinese multinational enterprises and a scenario experiment with 171 individuals working in the United Kingdom. The results suggest that (1) voice behavior mediates the positive relationship between servant leadership and individual knowledge sharing, (2) organizational justice positively moderates the relationship between servant leadership and voice behavior, (3) the indirect effect of servant leadership on knowledge sharing via voice behavior is stronger for employees with higher levels of individualism. In addition, we didn’t find support for the role of individualism as a moderator for the influence of servant leadership on voice behavior and work engagement. The theoretical and practical implications, limitations, and directions for future research are discussed.

Gimme What I Need! Examining Firefighters Response to Servant Leadership from a Dynamic Fit Lens

How servant leadership influences health and performance on a daily basis? We draw on the person-environment fit and the Job Demand-Resources (JD-R) perspectives to examine follower’s health and performance variations related to the congruence between servant leadership needed and received. Based on a daily within-person examination, among firefighters, results indicated that emotional exhaustion is lower on days when received servant leadership fit followers’ needs. We also found that emotional exhaustion mediated the within-person effects of servant leadership needed and received on followers’ daily task performance. Implications to theory and practice are discussed.

Servant Leadership and Team Performance: A Moderated Serial Mediation Model

Draw on social learning theory and job crafting research, we examine how and when servant leadership can affect team performance. A two-wave and multi-source survey was conducted with 101 teams (comprised 486 employees and 101 team leaders) in a manufacturing company in China. The results showed that servant leadership was positively related to approach-oriented relational job crafting, and servant leadership was positively related to team performance via increased team approach-oriented relational job crafting and increased work engagement serially. Further, high team work intensification was shown to strengthen the positive effect of servant leadership and team relational job crafting. Theoretical and practical implications are also discussed.

Servant Leadership dan Disiplin Kerja: Antara Efek Parsial dan Simultan pada Kinerja Karyawan

The purpose of this study was to determine the effect of servant leadership and work discipline on employee performance partially and simultaneously. The research approach is quantitative with a survey method. Collecting data using a questionnaire that was compiled based on the development of indicators for each variable. The sampling technique used a saturated sample technique of 50 employees. Data analysis techniques used are normality test, correlation, coefficient of determination, linear regression, and hypothesis testing. The calculation of the partial test using the t test showed that there was a significant influence of servant leadership on employee performance and there was a significant effect of work discipline on employee performance. The results of the simultaneous test using the F test showed that servant leadership and work discipline simultaneously had a significant effect on employee performance.

Effect of Servant Leadership and Political Will Perception Toward Managerial Performance

Purpose – This trying to test whether political will perception is able to mediate the influence of servant leadership on managerial performance
 Methodology/approach –This research uses quantitative methods. Data processing and hypothesis testing using WarPLS version 7.0. This research was conducted at the Government of Indragiri Hilir Regency, Riau Province, Indonesia. The sampling technique used is probability sampling with proportionate stratified random sampling. The sample was calculated using Herry King's Nomogram Table with an error rate of 5% where 135 respondents were selected.
 Findings – ItFound that. Political will perception is able to mediate the influence of servant leadership on managerial performance. The direct influence of Servant leadership on managerial performance is greater than the direct influence of political will perception on managerial performance. There is a direct influence of servant leadership on political will perception.
 Novelty/value –Because political will perception has become an important factor that is able to mediate the influence of servant leadership on managerial performance, it is very important to understand how to maintain managerial performance by looking at indicators of political will perception.