Effective E-government Research Articles

Research on E-Government System Based on Multi-Source Information Fusion

E-Government system based on Multi Source Information Fusion has become a focus of attention. This paper studies the construction method and relevant technology of E-Government system based on Multi Source Information Fusion. A more effective E-government system based on Multi Source Information Fusion can achieve the E-government information resource sharing, and promote intelligent, individualized, one-stop E-Government information service.

Grassroots Community Participation as a Key to e-Governance Sustainability in Africa

This article explores the theoretical sustainability of e-governance in Africa by assessing the nature of participation of stakeholders. It adopts an explanatory critique, drawing on perspectives debated in scholarly literature and based on reviews of country approaches. The exploration takes into account historical antecedents to participation in e-governance in Africa, revealing that dominant stakeholder interests effectively lock out the majority of citizens from active participation in e-governance, except as consumers of public services delivered through e-government. It considers the nature of attachment of stakeholders to e-governance projects. Global stakeholders increasingly have a low degree of attachment, while there is a relatively high degree of enrolment of local actors. The concept of e-governance remains solid, but is dispensable, since although government agencies have “embraced” the message of e-government, certain local actors are weakly mobilised. The policy process has failed to nurture the heterogeneity of actors, specifically grassroots actors, that is required for effective e-governance.

Buyer acceptance of g2b e-government services

The traditional focus of e-government services research has been on individuals rather than institutional users; however, buyer-accepted G2B e-government services are critical for an effective e-government services market. The purpose of this study is to identify the factors that determine buyer acceptance of G2B e-government services in the context of inter-entity supply contracts. Based primarily on an adapted version of the Theory of Planned Behavior (TPB), a sample of 185 organizational buyers of real G2B e-government services in Taiwan was examined. The findings show that perceived usefulness, perceived risk, external influence, interpersonal influence, self-efficacy, and facilitating conditions are critical factors in determining buyer acceptance. The resulting implications and recommendations for G2B e-government services research and practice are also discussed.

A real service to swami vivekananda: Adopting the master’s teachings for effective E-governance

Swami Vivekananda was one of the most intense patriots who relentlessly worked with passion for human development and nation-building. The visionary master aspired for transforming India into a developed nation built on the strong foundation of holistic growth, and based on the principle of social justice. Despite several measures taken by successive governments in India to mainstream downtrodden millions, societal gaps in the Indian society are dangerously on rise. The National E-governance Plan is an important innovative intervention by the government in the direction of curbing this disturbing trend. However, there are several challenges involved in its effective implementation. The article attempts to highlight the inherent gaps in the conventional planning and implementation framework which need be actively addressed by sensitizing government officials and other involved stakeholders about the significance of human values and Indian ethos through patriotic spiritual teachings of Swami Vivekananda. Transformed work culture alongwith service orientation shall bring cohesiveness and human touch in officials operating at various levels for bridging the societal gaps through effective implementation of the National E-Governance Plan.

Exploring the Role of Knowledge Networks in Perceived e-Government

What are the knowledge network configurations associated with effective e-government? To answer this question, a social network perspective is applied to explore the connection between e-government actors’ social networks and their perception of e-government effectiveness. Specifically, this study closely looks at both intraorganizational networks between program and IT units and interorganizational relationships with IT vendors in the context of local e-government. Two Korean local governments who provide online parking services through the same IT vendor were selected as comparative cases. Through the network analysis of two local governments, the study suggests preliminary findings for the knowledge network conditions for effective e-government: e-government effectiveness is likely to be enhanced (1) members of IT and program units are linked through a greater number of strong cross-unit ties; (2) they maintain strong ties with IT vendors; (3) CUBS take central positions in knowledge networks in a program unit; and (4) they are embedded in high density of intra-unit networks within their units.

E-government principles: implementation, advantages and challenges

The objective of this paper is to review the available literature about e-government implementation stages, its challenges and benefits. It gathers and consolidates several relevant issues regarding e-government such as the definitions of e-government, implementation stages, advantages and particularly focuses on the challenges of e-government. Analysing a brief study of Saudi Arabia's developing e-government program indicates that most of the issues raised in the literature are relevant. It is expected that this review will form a conceptual basis for a new wave of research into effective e-government acceptance and adoption.

A Semantic-Enabled Middleware for Citizen-Centric E-Government Services

Research efforts toward effective e-Government infrastructures have gained momentum, motivated mainly by increasing demands to improve citizen participation in public processes, promote social e-Inclusion, and reduce bureaucracy. One of the biggest challenges is providing effective techniques to handle the inherent heterogeneity of the systems and processes involved, making them interoperable. This paper presents a semantically enriched middleware for citizen-oriented e-Government services (CoGPlat), which facilitates the development and operation of new e-Government applications with higher levels of dynamism. It introduces the use of composition techniques based on semantic descriptions and ontologies. Requirements like autonomy, privacy and traceability are handled by applying policies that govern the interactions among services.

Factors that Explain the Perceived Effectiveness of E-Government

This article examines the perceived effectiveness of e-government through a survey of city government Information Technology (IT) directors in the United States. The existing survey literature on e-government has primarily examined the features of e-government in terms of content and accessibility. This study is different in that it examines the performance of e-government through the lens of IT directors who should have knowledge on how effective e-government is for their city government. This research uses the citizen-initiated contacts with government literature as a way of understanding e-government effectiveness. Exploratory factor analysis reveals that e-government effectiveness is explained by management capacity, security and privacy, and collaboration in city governments. Of the three factors, the regression analysis carried out in this research indicated that management capacity and collaboration influenced e-government effectiveness. There was no evidence that security and privacy had a statistically significant impact on e-government effectiveness. The results of this study confirm much of the existing qualitative research that management capacity and collaboration are critical elements of e-government adoption.

Creating More Efficient and Effective E-Governance

Creating More Efficient and Effective E-Governance

The development of inclusive e-Government in Austria and Portugal: a comparison of two success stories

Austria and Portugal belong to the leading e-Government countries in the European Union, ranking first and third respectively, in terms of full online availability of public services, and first and fourth with regard to online sophistication. This article will take a closer look at what factors have played a role in fostering the progress of e-Government in Austria and Portugal, by comparing their (inclusive) e-Government strategy and policies, and by examining the results of the two countries’ performance in international evaluations on e-Government and e-inclusion. Some suggestions for further research will be made to determine more conclusively which factors contribute to the development of an effective e-Government policy.

Local Electronic Government Leadership and Innovation: South Korean Experience

What are the key components of e-government leadership and innovation strategy for effective e-government development in local government? Based on an in-depth case study of a local district in South Korea, this study examines how executive leadership creates citizen-centered local government innovation through adopting e-government and building management capacity. The key lesson for e-government leadership gleaned from this study is that the executive leader’s capacity to integrate clear e-government vision and goals, effective communication and appropriate management systems is vital to successful e-government innovation. The study shows that employee training and the demonstration of a clear vision of e-government leadership are positively associated with employee motivation. Successful e-government innovation relies on the development of strong management capacity in the areas of IT capacity, human resource management capacity, and IT education for citizens. Lessons and implications of the study for effective e-government leadership and innovation are presented.

The status of broadband in Western Greece: a study on the supply and the demand of broadband services for e-government promotion

Fast and reliable access technology is necessary for developing efficient and effective e-government services. The existence of a direct relationship between the presence of a broadband network and the availability of e-government services has frequently been debated in the literature. This paper presents the results of a study conducted by the Research Academic Computer Technology Institute (RACTI), which investigates the current status of broadband with regards to the demand for and the supply of broadband services and infrastructures that will support these services, in the Western Greece Region. Broadband promotes open effective governance and improved services to citizens while creating a new economy based on knowledge. Broadband development has a significant impact on e-government support and diffusion.

E-government in India: modelling the barriers to its adoption and diffusion

In a vibrant Indian economy, Electronic Government (e-government) is seen as a sign of more transparency and better service to its citizens by the government. But there exist several barriers to the adoption and diffusion of e-government in India. These barriers prevent e-government initiatives to reach the larger populace for which they are designed and implemented. Using Interpretive Structural Modelling (ISM), this paper has developed a hierarchy of these barriers. This classification provides a useful tool to e-government strategists to differentiate between independent and dependent variables and their mutual relationships that would help them to focus on those key variables that are most important for effective e-government.

Grounding E-Government in Vietnam: from Antecedents to Responsive Government Services

The paper concerns the antecedents or preconditions for the successful development of e-government in Vietnam. The main antecedent issue under consideration is the readiness of the population to access and use networked ICTs, the prime communication medium of e-government. The paper reports the results of in-depth interviews with 38 citizens in various regions of the country. Its purpose is primarily to examine the capacity of citizens to become effective users of e-government services in terms of their access to, and capacity to use, ICTs. Its subsidiary purpose, in the light of these user-centric considerations, is to offer some thoughts on how government in Vietnam might position itself better to provide effective e-government services. In essence the paper attempts to shed light on the following questions: How ready is the population to make use of e-government services if these were provided? How ready is government to provide a full range of e-government services to this population? At present only 16 million out of Vietnam’s more than 85 million people are ICT/Internet users. If e-government service delivery is to be effective, clearly a much greater proportion of the population needs to become users. The paper looks at case studies of users and non-users, as well as background data from a variety of Vietnamese and international sources, in order to frame initial suggestions about how barriers to wider internet use can be overcome, and how services to current and future users could be made more effective.

Using the composite act frame technique to model ‘Rules of Origin’ knowledge representations in e-government services

Rules of Origin (ROO), globally applied to determine the eligibility for trade preferences, are a vital instrument in international trade, since they defines the country of origin of products. Whereas the technical nature of the ROO criteria is complex and voluminous, common ROO knowledge representation is a vital key in promoting interoperability and effective e-government services. This paper aims to lay down a ROO knowledge representation model using the composite act frame technique extended from the frame-based ontology of law. To prove the generic and extensibility aspects of the model, we conducted an assessment test with different criteria for the ROO. The implementation of the ROO knowledge representations to support Web-based e-government services is accomplished “Rules of Origin VERification Systems”, known more simply as “ROVERs”.

E-Government: The Implementation Of Effectiv eDigital Technologies To Improve The Delivery Of Government Services To Their Consumers (Citizens)

In this study, we examine the factors which may influence the implementation of effective government services over the internet (e-Government) at the federal, state and local levels. The authors argue that although the federal, state and local agencies have taken an initiative to integrate their services over the internet, the perpetuity of complex issues and limitations continue to slow down the process of effectively implementing e-Government. The paper broaches, by identifying, some of the factors that continue to influence the implementation of effective e-Government services. We further argue that the implementation of e-Government cannot be solved through simple technological solutions alone, but through a synergistic approach involving other factors, such as approaching the citizen with customer services orientation rigor, culture, training, attitudes and education inter alia. This paper is not the panacea but a soft approach that could be used by government agencies to integrate an online portal that focuses on its customers (citizens).

Evaluating E-Government: A Lesson From Korea

After several years of building e-government in Korea, some scholars and practitioners of public administration have expressed concerns about the policy direction of building an e-government. A major point in their concerns is that we need to understand that, managing e-government is as important as building it. Under the circumstances, the notion of evaluation naturally arose and quickly took its place in policy makers’ minds. It has been only a few years since systematic evaluations have been developed and applied to real evaluations. Although there are many critical issues related to evaluating more effectively and successfully, this study addresses how to utilize the results of the evaluation. Unless the findings are utilized to correct problems in the process of building an e-government, policy makers will not know whether they are on the right track in implementing programs and policies. To this end, this study examines the current state of e-government evaluation in Korea and to what uses the evaluation results are put in building an effective e-government. This study also offers a set of suggestions to improve the use of the evaluation in the decision-making process. In so doing, it examines three major theoretical explanations for evaluation utilization and discusses several real problems related to utilizing results of evaluations.