Effect Of Servant Leadership Research Articles

Servant Leadership and Organizational Citizenship Behaviour: The Mediating Role of Trust

The study aimed to examine the influence of servant leadership on organizational citizenship behaviour through trust at Christian religious universities in Indonesia. This study used quantitative methods with a sample of 180 lecturers from 27 Christian universities in East Java, Indonesia. This study used partial least squares structural equation modelling (PLS-SEM) for data analysis. The results showed that (i) servant leadership has a direct effect on organizational citizenship behaviour and trust; (ii) trust has a direct effect on organizational citizenship behaviour and (iii) the effect of servant leadership on organizational citizenship behaviour was mediated by trust. Trust was competitive mediation for the effect of servant leadership on organizational citizenship behaviour. The results of this study contribute significantly to the rector/chairman to improve knowledge, attitudes and skills related to the characteristics of servant leadership through training. The rector/chairman needs to design a mentoring programme to empower lecturers to prepare them to become leaders in the future. Lecturers need to increase awareness of organizational citizenship behaviour by participating in mentoring so that they have reflective skills, understand concept exploration, and engage in collaboration spaces to be able to detect that servant leadership rector/chairman influences the growth of organizational citizenship behaviour and trust in leaders.

The effect of servant leadership on Greek public secondary schools acting as learning organizations

ABSTRACT This study aims to explore the effect of servant leadership on Greek public secondary schools operating as learning organizations. Over 192 public school principals completed both the servant leadership questionnaire (SLQ) and the dimensions of learning organization questionnaire (DLOG). A quantitative survey was conducted all over the country. From a practical standpoint, servant leadership seems not to be impractical as it is exercised to a moderate degree. Schools act as learning organizations to a moderate to strong degree. The results of the multilevel analysis emphasize the importance of empowerment, emotional healing and creating value for the community as major predictors of establishing a school-based organizational learning culture. Furthermore, employment status, teacher qualifications and school size have a significant impact on the perceived learning organization culture. Findings are expected to encourage managers to embrace and adopt the doctrine of servant leadership as a whole to improve long-term performance.

The ROLE OF ORGANIZATIONAL COMMITMENT AS MEDIATOR FOR SERVANT LEADERSHIP RELATIONSHIP AND COMPENSATION

This research is based on information from the personnel department regarding problems that describe the low organizational citizen behavior (OCB) of nurses in 2021. The purpose of this study was to obtain empirical evidence of the effect of servant leadership and compensation on OCB with organizational commitment as an intervening variable, using a cross sectional study design. The population in this study were 100 nurses, the sampling technique used a saturated sample which made the entire population a sample. The results of the analysis prove that simultaneously and partially servant leadership and compensation have a positive and significant effect on organizational commitment and OCB, and organizational commitment has a direct positive and significant effect on OCB, and organizational commitment provides positive intervention on the relationship of servant leadership and organizational commitment, so that with commitment organization, nurses are able to increase OCB higher through servant leadership and compensation. The importance of work engagement will bring about a situation where career and leadership development will make nurses' organizational commitment higher in supporting the achievement of organizational goals.

Interplay between servant leadership, leader-member-exchange and perceived organizational support: a moderated mediation model

PurposeThis study aims to investigate the effect of servant leadership on employee organizational identification and career satisfaction through the mediating lens of leader-member-exchange (LMX). Furthermore, this study also examines whether perceived organizational support (POS) strengthens the positive effect of servant leadership on LMX and subsequently, on employee organizational identification and career satisfaction.Design/methodology/approachSurvey data were collected from 314 respondents working in hotels in United States of America (USA). Structural equation modeling (SEM), hierarchical moderation analysis and bootstrapping were used to test the study hypotheses.FindingsServant leadership was found to positively influence employee organizational identification and career satisfaction. Further, analysis revealed that LMX partially mediated the positive relationship between servant leadership and employee career satisfaction and fully mediated the positive relationship between servant leadership and organizational identification. However, although POS moderated the indirect relationship between servant leadership and employee’ career satisfaction, it did not moderate the indirect relationships between servant leadership and organizational identification.Practical implicationsThis study provides insight into the nexus of servant leadership and organizational support in hospitality industry to foster the employee organizational identification and career satisfaction which are extremely needed for competitive advantage in hotel industry.Originality/valueThis study addresses recent calls for future researchers to investigate the important of servant leadership in the hospitality industry.

The Effect of Work Environment and Servant Leadership on Employee Performance with Work Motivation as an Intervening Variable (Case Study in Bank Sumut Medan Sharia Branch Office)

The purpose of this study was to determine and analyze the effect of the work environment on employee performance, the effect of servant leadership on employee performance, the effect of work motivation on employee performance, the effect of the work environment on work motivation, the effect of servant leadership on work motivation, the effect of the work environment on employee performance through work motivation and the effect of servant leadership on employee performance through work motivation. In this study using a type of causal research using a quantitative approach with a sample of 51 respondents who are employees of PT Bank SUMUT Medan Sharia Branch Office. Data collection techniques used interviews and questionnaires. The data analysis technique uses Partial Least Square (SmartPls) to test the 7 (seven) hypotheses proposed in this study. The results of this study indicate that the work environment (X1) has a positive and significant effect on employee performance (Y), servant leadership (X2) has a positive and significant effect on employee performance (Y), and work motivation (Z) has a positive and significant effect on employee performance (Y). The work environment (X1) has a positive and significant effect on work motivation (Z) and servant leadership (X2) has a positive and significant effect on work motivation (Z). The work environment (X1) has a positive and significant effect on employee performance (Y) through work motivation (Z) and servant leadership (X2) has a positive and significant effect on employee performance (Y) work motivation (Z) in PT Bank SUMUT Medan Sharia Branch Office.

The Role of Servant Leadership in Supporting the Health Workforce during COVID 19

The COVID-19 pandemic has had a profound impact on healthcare workers worldwide. These individuals have been on the front lines, risking their health and safety to care for patients. However, the emotional toll of the pandemic cannot be overlooked. Healthcare workers are not only dealing with the physical demands of their jobs but also the psychological stress and anxiety that comes with caring for patients during a global crisis.
 Effective leadership is crucial in every organization, however, some organizations such as healthcare need leaders who are capable of inspiration and psychological safety. This is because health workers endure so much stress and anxiety resulting from the concerns and empathic connection with their clients.
 Servant leadership, an emerging leadership style, is particularly suitable during crises, such as the recent COVID-19 pandemic. Servant leadership is a style that focuses on serving the needs of others and prioritizing their well-being. This leadership approach is particularly suited to the healthcare industry, where the well-being of patients and staff is of utmost importance. Servant leaders create a culture of psychological safety, where healthcare workers feel supported and valued. This includes ensuring that healthcare workers have access to personal protective equipment, providing emotional support and counselling services, and recognizing and appreciating their efforts.
 To put the effect of servant leadership into perspective, this article highlights some effects of COVID-19 on health workers and follows up to present a view on how servant leaders would mitigate the effects on the workers. Current and future managers of the healthcare system should undertake training on servant leadership to serve the workers well for the ultimate benefit of the organization.

Effects of Servant Leadership on Languishers’ Social Functioning and Organizational Identification

Effects of Servant Leadership on Languishers’ Social Functioning and Organizational Identification

The Effects of Servant Leadership on Performance and Health: A Multilevel and Multisource Study

The Effects of Servant Leadership on Performance and Health: A Multilevel and Multisource Study

The Effect of Servant Leadership, Work Ethics, Organizational Culture, and Organizational Commitment on Teacher Performance in State Vocational High School in Denpasar City

The Effect of Servant Leadership, Work Ethics, Organizational Culture, and Organizational Commitment on Teacher Performance in State Vocational High School in Denpasar City

The Influence of Servant Leadership and Organizational Commitment on Organizational Citizenship Behavior (OCB) of Employee of Minhajul Haq Islamic Boarding School Purwakarta

Organizational citizenship behavior (OCB) is a work behavior that is highly expected to achieve goals in the organization. In its implementation in the workplace, organizational citizenship behavior can affect the atmosphere of a rigid organization or institution into a pleasant and comfortable atmosphere among fellow employees with a strong teamwork atmosphere. This study aims to determine the effect of servant leadership and organizational commitment on OCB. The research method used in this research is descriptive and verification with a quantitative approach. The subjects studied were employees of the Minhajul Haq Islamic Boarding School with a total sample of 78 people using a stratified random sampling technique. The results showed that partially servant leadership had no significant effect on organizational citizenship behavior. However, simultaneously servant leadership and organizational commitment have a significant influence on the organizational citizenship behavior (OCB) of Minhajul Haq Islamic boarding school employees. Organizational commitment has a more dominant influence which is the accumulation of the influencing variables (51.9%).

The Role of Job Crafting in mediating the effect of servant leadership and employee engagement: An Empirical Study of the Service Sector in Malaysia

In Malaysia, there has been relatively little empirical study on servant leadership, particularly in relation to job engagement and job crafting. Research has found that leadership has a significant impact on employee engagement, which in turn influences organizational performance. In order to better understand how servant leadership affects employee engagement, this study looks at how job crafting, as mediating factor, influences the former two variables in the Malaysian service industry. An online survey was used in this study to purposively sample 154 employees of the service industry in the Klang Valley, Malaysia. Servant Leadership Measures (SL-7), Work Crafting Questionnaire (JCQ), and Utrecht Work Engagement Scale (UWES-9) are the respective instruments utilized in this study to assess servant leadership, job crafting, and employee engagement. The data was analyzed using the partial least squares structural equation modeling (PLS-SEM) method, and the findings demonstrated that servant leadership and job crafting significantly increase employee engagement in the service industry. A partial mediation analysis of the link between servant leadership and employee engagement showed that job crafting mediates this association positively. The results indicate that servant leadership is a successful leadership style that raises employee job engagement and nurtures their enthusiasm for work through job crafting. The study's findings are significant in that they give practitioners and organizations insight into the need for the servant leadership idea in various circumstances. This is due to its capacity to promote organizational and employee growth. In addition to fostering great team dynamics, servant leadership has the power to completely reshape cultures and organization.

A job demands-resources perspective on servant leadership and employee creativity

ABSTRACT Based on job demands-resources theory, this study intends to investigate how and when servant leadership influences employee creativity by considering work engagement as a key mediator and two kinds of team conflict (i.e. relationship and task conflict) as moderators. Data was collected from 83 teams consisting of 466 employees from 11 banks in China. The results indicated that servant leadership is positively related to employee creativity. Moreover, this study found that work engagement partially mediates the positive relationship between servant leadership and employee creativity. Further, the results demonstrated that task conflict decrease the effect of servant leadership on work engagement. However, the moderating effect of relationship conflict is nonsignificant. Overall, the findings emphasize the value of considering the mediating role of work engagement and the moderating role of team conflict in a JD-R research model, which may further explain the association between servant leadership and employee creativity and guide future study.

Determining the Effects of Servant Leadership and Organizational Trust on Job Satisfaction: A Study in the Health Sector

Bu çalışmanın amacı, sağlık çalışanlarının hizmetkâr liderlik algılarının iş tatmini üzerindeki etkisinde örgütsel güvenin aracılık etkisini ortaya çıkarmaktır. Araştırmanın evrenini Türkiye’de herhangi bir kamu sağlık kurumunda hizmet sunan sağlık çalışanları oluşturmaktadır. Araştırmanın örneklemi ise gönüllü katılım sağlayan 424 sağlık çalışanı oluşturmaktadır. Verilerin analiz edilmesinde betimleyici, tanımlayıcı, faktör analizi, korelasyon ve regresyon analizleri kullanılmıştır. Verilerin analizi SPSS 25 paket programı aracılığıyla gerçekleştirilmiştir. Elde edilen bulgulara göre yapılan korelasyon analizi ile kullanılan değişkenler arasında çoklu doğrusal bağlantı sorunun olmadığı görülmüştür. Araştırma modelinde 10 adet hipotez geliştirilmiş ve hepsi de kabul edilmiştir. Hizmetkâr liderliğin örgütsel güveni ve iş tatmini etkilediği ve örgütsel güvenin de iş tatminini etkilediği bulgulanmıştır. Hizmetkâr liderlik algısının iş tatminine etkisinde örgütsel güvenin çok yönlü olarak aracılık özelliğine sahip olduğu görülmüştür. Sağlık çalışanlarının hizmetkâr liderlik algıları yükseldikçe, iş tatmin düzeylerinin arttığı ve bu ilişkiye önemli oranda ve olumlu yönde yön verdiği görülmüştür Sağlık çalışanlarının hizmetkâr liderlik algıları olumlu yönde arttıkça, işe daha çok tatmin duydukları ve daha fazla örgüte güvendikleri sonucuna ulaşılmıştır.

The Effect of Servant Leadership and Workload on Employee Engagement and the Implications for the Employee Performance of PT PLN (Persero) Sulawesi Development Main Unit

PT PLN (Persero) Sulawesi Development Main Unit has a commitment in a management contract on the Long Term Plan to complete a large work target to develop electricity infrastructure at the right cost, time and quality in supporting the electrification ratio in Indonesia, which currently has not reached 100% . The situation that occurred in the last 3 (three) years was a decrease in employee performance with the exceed requirements category abiut 14%. The fact that occurred in this condition was accompanied by a decrease in the results of the employee engagement survey which decreased with a decrease rate of 6.73%. The number of workers at PT PLN (Persero) Sulawesi Development Main Unit is still not fulfilled and this causes a high workload with a gap of 10.13%. The role of the leader in this situation is very massive, in this case not only leading the members but also being able to position himself as a servant who has no structural boundaries with his followers. However, the results ofthe assessment survey of leaders still provide several opportunities for improvement for leaders.This study aims to determine the effect of Servant Leadership (SL) and Workload on Employee Engagement (EE) and their implications for the performance of employees of PT PLN (Persero) Sulawesi Development Main Unit.The method used in this research is quantitative with descriptive research type. Respondents in this study were 237 employees of PT PLN (Persero) Sulawesi Development Main Unit, using non-probability sampling with saturated sampling. The data that has been processed will be analyzed using descriptive analysis techniques using SEM - PLS.The influence of servant leadership and workload on employee engagement and the implications for performance at PT PLN (Persero) Sulawesi Development Main Unit t is positive and significant at 46.2%.

Double-edged sword effect of servant leadership on employee creativity: Mediation–moderation analysis

Drawing on social information processing theory (SIPT), this study examines the mediating role of creative self-efficacy and follower dependency on the relationship between servant leadership and employee creativity, focusing on task uncertainty moderation. Data was collected from 338 employees in Chinese manufacturing companies (females = 62.1%, 21–40 years old = 91.1%, bachelor’s degree or above = 86.1%). The employees completed two waves of surveys two weeks apart. Findings from a structural equation model indicate that higher servant leadership was associated with higher employee creativity through creative self-efficacy. However, high servant leadership was associated with low employee creativity through follower dependency. Creative self-efficacy mediation between servant leadership and employee creativity was stronger than follower dependency. Task uncertainty strengthened the indirect effect of servant leadership on employee creativity via creative self-efficacy and follower dependency. From these findings, it appears that servant leadership has a double-edged sword effect on employee creativity.

How serving helps leading: mediators between servant leadership and affective commitment.

Servant leadership has long been associated with maintaining employee's affective commitment, yet the underlying mechanism remains unclear. Research from non-western cultures remains scarce. This study sought to fill in such research gap by introducing insights from social exchange theory perspective, and examined two potential mediators (viz., psychological safety and job burnout) with a largescale, representative Chinese sample. A total of 931 staffs in a Chinese hospital were surveyed, and structural equation models revealed that psychological safety (indirect effect = 0.052, 95% Bootstrap CI = [0.002, 0.101]) and job burnout (indirect effect = 0.277, 95% Bootstrap CI = [0.226, 0.331]) parallelly (and partially) mediated the effect of servant leadership on affective commitment. Moreover, these effects held the same between permanent and temporary staffs, as well as between male and female staffs. Results suggested that a leader's orientation to care, validate, and respond to their followers' needs was effective in creating a psychological safe environment and downplaying job burnout in workplace, in exchange to which, followers remained affectively committed to their organization in a long term. Not only did this study contribute to existing literature by providing non-western data for service leadership research, it also provided a deeper understanding of associated mechanisms of how servant leadership might cast on talent retain and organizational development in a long term. These mechanisms shed light on how serving helps leading and advocate servant leadership for hospitals, as well as other serving organizations.

The Role of Lecturer Commitment in Determining Organisational Behaviour

Manuscript type: Research paper Research aims: This study aims to examine the direct and indirect effects of servant leadership and perceived organisational support on organisational citizenship behaviour through the mediator of lecturer commitment. Design/Methodology/Approach: The research adopts a quantitative approach. Lecturers from private universities in regional higher education service institutions (LLDIKTI) III DKI Jakarta, Indonesia formed the research population. Purposive sampling was employed as the sampling technique. Data collection involved surveys using a questionnaire as the research instrument. Data analysis was conducted using SEM-PLS. Findings: The results demonstrate that servant leadership and perceived organisational support positively and significantly influence lecturer commitment and organisational citizenship behaviour. However, lecturer commitment does not significantly mediate servant leadership or perceived organisational support and organisational citizenship behaviour. Research limitations/Implications: Further research could examine other variables that can mediate servant leadership and perceived organisational support on organisational citizenship behaviour. Practical implications: The managerial implication suggests that university management should prioritise servant leadership and lecturer commitment to enhance lecturers’ performance of extra roles (organisational citizenship behaviour). Originality/Value: This study shows that lecturer commitment does not significantly mediate servant leadership or perceived organisational support and organisational citizenship behaviour.

The Servant Leadership Effect on Student Engagement Mediated by Student Motivation at "X" Christian Senior High School in Surabaya

This study aims to determine the effect of Servant Leadership (Voluntary Subordination (VS), Authentic Self (AS), Covenantal Relationship (CR), Responsible morality (RM), Transcendental spirituality (TS), Transforming Influence (TI)) on teachers on Student Engagement (SE) mediated by Student Motivation (SM) at "X" Christian Senior High School in Surabaya. This research method is causal-comparative quantitative, and the research respondents are 201 students in the 11th grade of the science study program. Partial Least Square (SmartPLS) version 3.0 is the data analysis method. This indicated that VS significantly affected SE. Authentic Self significantly affected SE. CR didn't significantly affect SE. However, RM significantly affected SE, TS significantly affected SE, and TI significantly affected SE. The mediating variables: VS, AS, CR, RM, TS, and TI. Furthermore, School management needs to improve their professional relations with students and develop themselves to bring positive changes to students, increasing SE in the learning process.

Examining the Effect of Servant Leadership, Employees Psychological Empowerment and Innovative Work Behavior on Project Success: Evidence from Construction Industry


 
 
 
 This research work aims to study the association between servant leadership (SL) and project success (PS). The study also examines the mediating role of employee innovative work behavior (IWB) and psychological empowerment (PE) in the relationship between SL and PS. Current study collected data from 350 construction industry professionals working on different construction projects in Pakistan. SPPS and SmartPls software were used to analyze the gathered data. The analysis result show that SL is positively related to PS. IWB and PE also significantly influenced the relationship between SL and PS. This research is one of the first attempts to examine the nexus between SL and PS through the mediating role of employ IWB and PE in the construction industry.
 
 
 

Leading by serving: How can servant leadership influence teacher emotional well-being?

Owing to the unprecedented challenges brought about by the global pandemic and neoliberal reforms, it is critical for school leaders to help teachers navigate through chaos and stay emotionally healthy. From a sample of 449 primary and secondary school teachers in mainland China, we constructed a multi-mediator model to explore the direct effect of servant leadership on teachers’ emotional well-being, as well as the mediating effects of teacher recognition and emotion regulation. The results reveal that servant leadership is positively related to teachers’ emotional well-being directly and indirectly through reappraisal and recognition of social esteem. The findings also indicate that the mediating effects of suppression and recognition for care are not significant. The implications for the field and future directions are discussed.