Education Services Research Articles

Enhancing service excellence: analyzing natural language question answering with advanced cosine similarity

<span lang="EN-US">Information related to student services in higher education must be produced and disseminated in various forms. Covid-19 pandemic, student services with a remote model related to this question and answer become very important. To carry out this automation process, the advanced cosine similarity method is used to check the similarity of the questions to the database and statistics to calculate the similarity value of each word. The proposed paper proceeds with three phases. The first stage to solve this problem is the data processed in question; the professional next step is word insertion. It converts alphanumeric words to vector format. Each word is a vector that represents a point in space with a certain dimension. The recommended advanced cosine similarity data still must be analyzed into a statistical approach. We will measure accuracy to get results so that optimal results and answers are obtained, research procedures are carried out based on literature study, initial data collection and observation, system development, system testing, system analysis, and system evaluation. This research implemented in universities with student chat automation applications providing an accuracy 83.90% given by natural language question answering system (NLQAS) so that it can improve excellent service in universities.</span>

Cluster market of civil aviation training complex services

Classification and features of the educational services market are of interest due to the commercialisation of education and the widespread increase in the level of requirements for staff qualification. Vocational education represents a special segment of this market. The market of professional education of aviation specialists is an important and dynamically developing segment of the educational industry that can offer promising opportunities for training and career development in aviation. According to many researchers, the special importance of this element of the educational services market structure should be based on the integration of joint efforts of corporate training centres, industry agencies and the government with the needs of customers and industry standards. Personnel training itself is a complex multi-disciplinary system. Based on the research in the field of professional education of aviation specialists, the authors define the market of civil aviation simulator complexes services, characterise the market products and identify other features of the market and propose the concept of "cluster market of aviation simulator complexes services".

ISight - Navigable Path Detection for Visually Impaired using Semantic Segmentation

Abstract: This project introduces a new educational service that uses machine learning algorithms in Python and the OpenCV library to detect and prevent tampering, providing blind people with better freedom and personal security. Thanks to the integration of real-time detection equipment, the system can identify various hazards in different locations without using conventional equipment. Topics covered include optimizing algorithms for immediate use and maximizing efficiency for portable devices. Python supports rapid development, while OpenCV's modularity enables scalable development. This approach performs existing processes accurately, quickly and efficiently, using flexible methods for continuous improvement. Future developments include the integration of advanced learning models and user insights to provide more accurate feedback and pave the way for new products.

Cyber Chatter

Abstract: Cyber Chatter, a web-based application built on the MERN stack, uses the power of GPT (Generative Pre-trained Transformer) technology to provide basic educational chat services and staff Building and ensure efficiency and they have been able to do it well. Cyber Chatter uses GPT-3.5, an advanced generic bid process, to provide accurate and meaningful answers to customer questions. With prior training in a large body of content knowledge, this demonstration demonstrates the incredible ability to develop and generate human-like emotions The application uses machine learning techniques to analyze customer data and continues to improve response quality over time. The use of Cyber Chatter has expanded to include Content Summarizer, Section Generator, Chat with Chatbot, Sci-fi image generator. Understudies can post questions, get answers, and engage in interesting conversations by using its natural user interface with GPT -a chatbot, Cyber Chatter. Cyber Chatter not only covers educational topics but also includes such features as content generators and JavaScript converters. Combining innovative features and an easy-to-use system, Cyber Chatter turns into a versatile punch where students can explore educational tools and interact with intelligent chatbots on a regular basis has enriched their learning experience

Multimodal emotion recognition from audio and video

As humans we want to interact with a machine as we would with a person, in a way that it understands us, advises us, and looks after us with no human supervision. Current systems lack empathy and user understanding in spite of very effective logical reasoning. By predicting the emotions of the users, we are able to identify their needs and cater to them as best as possible. Emotion recognition in video and audio has many potential applications, including conversational agents, recommendation systems as well as systems for smart homes, mental illness care, virtual reality games, remote physical training, education and car-hailing services. The aim of the project is to develop an automatic emotion detection system based on voice and facial expression. We propose a model that highlights contextual, multimodal information for emotion detection and recognition. If systems can understand emotions and respond accordingly to behavioral patterns, we can anticipate artificial agents becoming our cognitive-consulting partners in our daily lives. Additionally, the project can be expanded to make interactions more natural and better suited to handle complex situations.

Sustainability of the Public–Benefit Preschool Education Service System in China: Evidence from a National Study

ABSTRACT Research Findings: This study aimed to evaluate the sustainability of the public benefit preschool education service system (PPESS) in China from the perspective of preschool education administrators, principals, and teachers using a newly developed and validated instrument, the Public-benefit Preschool Education Service System Rating Scale (PPESS-RS). Altogether, 349 administrators, 255 principals, and 1,118 teachers from the PPESS were randomly surveyed nationwide. First, analysis of the psychometric properties revealed that PPESS-RS is a reliable and valid scale with five constructs: Policymaking, investment, kindergarten supply, kindergarten management, and caring for the vulnerable. Second, empirical evidence shows that the sustainability of the PPESS is positively evaluated by stakeholders, especially in kindergarten management and policymaking. However, problems persist in terms of investment, kindergarten supply, and caring for the vulnerable. Third, analysis of variance revealed significant differences among geographical regions, urbanicity, and kindergarten types. Practice and Policy: The findings demonstrate that the central and local governments in China need to increase financial investment and improve the investment structure in preschool education, and educational authorities should increase their support for kindergartens in disadvantaged areas to address the disparities in preschool education between urban and rural areas and among different types of kindergartens.

Optimization of Teachers' Verbal Communication Rhetoric in Improving the Quality of Education Services

Objective: This study aims to explore the important role of teachers' verbal communication in improving the quality of educational services and creating a conducive learning environment. Methods: Using a blended research design with a sequential exploratory approach, this study investigates how effective verbal communication from teachers can create interactive and motivating learning environments. Qualitative data from interviews and quantitative data from observations were analyzed to assess the impact of teachers' communication practices. Research Findings and Discussion: This research reveals that effective verbal communication, including stylistic variations and constructive feedback, significantly contributes to student engagement, understanding, and academic achievement. These findings underscore the importance of refining teachers' communication skills to improve the overall quality of education services in the secondary school context. Research Implications: The implication of this research is the need for further attention to teacher verbal communication skills training and development to improve student learning experience and overall quality of educational services. Originality/Value: This study contributes by highlighting the important role of teachers' verbal communication in the context of secondary education, as well as emphasizing the need for attention to the development of teachers' communication skills in order to improve the effectiveness of educational services.

Youth not engaged in education, employment, or training: a discrete choice experiment of service preferences in Canada

BackgroundPrior research has showed the importance of providing integrated support services to prevent and reduce youth not in education, employment, or training (NEET) related challenges. There is limited evidence on NEET youth’s perspectives and preferences for employment, education, and training services. The objective of this study was to identify employment, education and training service preferences of NEET youth. We acknowledge the deficit-based lens associated with the term NEET and use ‘upcoming youth’ to refer to this population group.MethodsCanadian youth (14–29 years) who reported Upcoming status or at-risk of Upcoming status were recruited to the study. We used a discrete choice experiment (DCE) survey, which included ten attributes with three levels each indicating service characteristics. Sawtooth software was used to design and administer the DCE. Participants also provided demographic information and completed the Global Appraisal of Individual Needs–Short Screener. We analyzed the data using hierarchical Bayesian methods to determine service attribute importance and latent class analyses to identify groups of participants with similar service preferences.ResultsA total of n=503 youth participated in the study. 51% of participants were 24–29 years of age; 18.7% identified as having Upcoming status; 41.1% were from rural areas; and 36.0% of youth stated that they met basic needs with a little left. Participants strongly preferred services that promoted life skills, mentorship, basic income, and securing a work or educational placement. Three latent classes were identified and included: (i) job and educational services (38.9%), or services that include career counseling and securing a work or educational placement; (ii) mental health and wellness services (34.9%), or services that offer support for mental health and wellness in the workplace and free mental health and substance use services; and (iii) holistic skills building services (26.1%), or services that endorsed skills for school and job success, and life skills.ConclusionsThis study identified employment, education, and training service preferences among Upcoming youth. The findings indicate a need to create a service model that supports holistic skills building, mental health and wellness, and long-term school and job opportunities.

Inclusive Education for a More Egalitarian Society

Special education for persons with disabilities is an integral part of a nation’s education system. However, it is not until after World War II, particularly after the 1970s, that the right to education of children with disabilities garnered widespread attention in the global community. The UN’ agencies released a succession of official papers related to or specialized in this issue, such as the Universal Declaration of Human Rights, Declaration on the Rights of Mentally Retarded Persons, Declaration on the Rights of Disabled Persons, Declaration of the Rights of the Child, Standard Rules on the Equalization of Opportunities for Persons with Disabilities, Framework for Action on Special Needs Education, and Convention on the Rights of Persons with Disabilities. Despite the variations in the context and content between these papers, they share the common conception that every society and its government have the responsibility and obligation to provide high-quality education services for children with disabilities to ensure their right to education and protect them from educational discrimination and exclusion (Li, 2023).

Teachers' Efforts in Improving Children's Learning Disability

This study aims to determine the services of children with special needs in terms of identification, assessment and curriculum development models carried out by elementary schools. The method used in this study is a qualitative descriptive method. The subjects in this study were one teacher and one student with special needs, namely students with difficulties studying at SDN Babakan Jawa III, Majalengka District, Majalengka Regency. This research procedure includes three stages, namely: the pre-field stage, field implementation, and the member check stage and then data analysis is carried out. This study explained the initial identification activities of students with learning disabilitie using special identification tools for children with special needs then continued with assessment activities. From this, obtaining information related to the ability of students to have learning difficulties from the aspect of reading the beginning and subsequently used in the provision of educational services. The curriculum development model applied is a modification of the curriculum according to the abilities of the child. This activity is still experiencing obstacles because the facilities and infrastructure to support learning for students with learning difficulties are not yet available, besides that the resources are not ready.

Role of the "High Institute of Public Health" during the COVID-19 Pandemic: A Case from Egypt.

The High Institute of Public Health (HIPH), as a post-graduate academic institute, was affected by the COVID-19 pandemic in several aspects. This paper describes the effect of COVID-19 on the three main domains of HIPH: research, education, and community services. Documenting the activities and practices of the HIPH during the pandemic reflects the degree of resilience and preparedness against possible future global emergencies. Despite its importance for policymakers, such data is lacking from similar institutes in the Middle East, including Egypt. An extensive search in four popular scientific databases (Google Scholar, PubMed, Scopus, and Scival) was conducted to extract publications by authors affiliated with the HIPH using relevant keywords. Records were reviewed to collect data on the educational process as well as data on community services (convoys, campaigns, seminars, and workshops held by HIPH staff). All the mentioned activities were described, analyzed and compared before and during the pandemic to study the impact of the pandemic on the HIPH, as an example of a postgraduate institute. The total numbers of COVID-19-related publications in Scopus by authors affiliated with the HIPH were 115 publications, the majority of which were research articles in the 'Medicine' and 'Immunology and Microbiology' domains. Most of them focused on assessing the relationship between the pandemic and quality of life, and prevention and treatment of COVID-19 (22.2% each). Publications on COVID-19 by HIPH researchers during the pandemic constituted 33.1% (115 publications) of the total publications by Alexandria University. Among the top ten authors on COVID-19 at Alexandria University, four were HIPH affiliated. The year 2022 witnessed the most frequent publications on COVID-19 by HIPH (51/115 publications, 44.3% of all COVID-19 publications by the HIPH on Scopus). All program courses were taught online during the year 2019-2020 (343 courses). HIPH provided several community services during the pandemic, which included 16 convoys in the poorer areas of Alexandria that served more than 1250 beneficiaries. Their goals were raising health awareness on COVID-19 vaccination, health education, and environmental assessment. This paper is the first of its kind by members of the High Institute of Public Health, Alexandria University. It provides baseline data for future similar work and is a documentation of the compilation of efforts during the COVID-19 pandemic that gives baseline data for public health assessment and planning by policy makers.

About the performance of the export of educational services and research activities of russian universities in modern conditions

About the performance of the export of educational services and research activities of russian universities in modern conditions

Adherence to physical activity recommendations and associations with self-efficacy among Norwegian adolescents: trends from 2017 to 2021

BackgroundThe crucial role of physical activity (PA) in promoting well-being and overall health of adolescents is widely acknowledged. Previous global studies have consistently revealed low adherence to PA recommendations among adolescents, emphasizing potential links between PA engagement and self-efficacy in school-based populations. However, there is a need for further exploration of this relationship, in particularly gender differences and taking into account the potential influences of the COVID-19 pandemic. The objective of this study is to provide a comprehensive description of adherence to PA recommendations and its associations with self-efficacy in Norwegian school-based adolescents over the period from 2017 to 2021.MethodsCross-sectional data on physical activity (PA) levels and self-efficacy among 13–19-year-old Norwegian adolescents were collected from the Norwegian Ungdata Survey during the period 2017 to 2021. The survey, conducted in Norwegian lower- and upper-secondary schools, was administered electronically during school hours. All data collected is anonymous and has received approval from the Norwegian Agency for Shared Services in Education and Research (SIKT). Statistical analyses were performed using SPSS software.ResultsGirls consistently exhibited lower adherence to PA recommendations (17.6–19.8%) compared to boys (27.7–31.1%) each year from 2017 to 2021 (all p < 0.01). Similarly, girls reported lower self-efficacy (14.1 to 14.8 out of 20) than boys (15.5 to 15.9) during the same period (all p < 0.01). Regression analyses highlighted robust positive associations between PA and self-efficacy in those adhering to PA recommendations (i.e., physically active at least 5 times a week) and strong inverse associations for those reporting inactivity (never active) in both girls and boys from 2017 to 2021.ConclusionAdolescents in Norway report PA adherence ranging from 15 to 30%, with girls consistently exhibiting lower adherence to PA recommendations and reporting lower self-efficacy than boys. Notably, there are substantial associations between self-efficacy and both adherence to PA recommendations and inactivity over time. These findings underscore the significance of promoting adherence to PA recommendations during adolescence, especially among girls. Policymakers in Norway should focus on initiatives to increase PA levels among adolescents in both lower and upper secondary schools.

Analysis of the Advantages of Online Platforms in Rural Art Education

Currently, rural areas face a significant deficiency in art education. To address this issue, it is essential to establish an Internet-based art education service platform and leverage mobile technology to deliver high-quality content, thereby overcoming geographical, sectoral, and audience barriers. The objective is to ensure comprehensive access to art education resources. Additionally, rural art education should integrate production and education to mitigate challenges such as teacher shortages and low-quality education. This approach aims to achieve cost-effective and socially beneficial outcomes through the art education network platform, ultimately contributing to the revitalization of rural culture.

Sustainable Development of Human Potential as Strategic Priority of Providing National Security

The article acts as an answer to the request of students of higher education institutions in specialization ‘Economic security’, who face the necessity to estimate the impact of sustainable development of human potential on providing national security of the country. In this context the article studies theoretical aspects of human potential in the system of national security of Russia in the present geopolitical and finance and economic situation in the world. The authors work out the system of key indicators having indentified those, which characterize the level of education and science development as well as public health service and put forward methods to estimate the level of human potential development and its impact on national economic security of the country. Having analyzed threats in the field of education, science and public health service the authors propose ways of their minimization. Special attention is paid to elaboration of forecasts concerning selected indicators, which can help assess the development of human potential in the medium-term perspective and arrange necessary steps aimed at cutting threats and improving economic security in this field.

Impact of microcredit on the short-term finances of microentrepreneurs

PurposeThe study focused on the impact of microcredit on the short-term finances of microentrepreneurs at the Galerías Shopping Center in San Juan de Pasto, Colombia, from 2019 to 2023.Design/methodology/approachThe design of the paper is empirical-analytical, focusing on the tangible and unique aspects of reality that can be fragmented for measurement. This approach privileges the use of data from the study population’s experience, which is treated analytically through statistics to establish frequencies and correlations between variables. The research involved a structured questionnaire based on bibliographic references and considering the operational framework of the variables, which underwent expert review, necessary adjustments, a pilot test and subsequent validation in 2019 and 2023. The reliability of the instrument was assessed using Cronbach’s alpha, ensuring a reliable indicator when equal to or greater than 0.7 in each analysis period. This methodology aimed to identify practices and how the financial profile influences short term.FindingsThe findings from the survey conducted with the microentrepreneurs at Galerías Shopping Center reveal several significant connections to the theoretical framework. The study revealed that many microentrepreneurs relied on their personal funds for business financing, indicating a limited understanding of financial principles. Additionally, a significant portion of microentrepreneurs mitigated investment risk by securing loans from financial institutions, yet none utilized government subsidies like entrepreneurship loans, pointing to a lack of advice. The findings underscore the importance of financial education and suitable financial services for business development.Research limitations/implicationsOne limitation of this study is the lack of detailed data on the financial structure of microentrepreneurs' businesses, as well as specific information on interest rates and the terms and conditions of the microcredit used. These limitations may affect the generalization of the results and the comprehensive understanding of the impact of microcredit on the short-term finances of microentrepreneurs. Future research could include a larger sample size and more accurate data on the financial structure of businesses, as well as a detailed investigation of interest rates and terms and conditions of microcredit, to provide a more comprehensive understanding of the financial impacts for microentrepreneurs.Practical implicationsThe findings of this study have practical implications for microentrepreneurs in the Galerías Shopping Center. The research emphasizes the need for improved financial knowledge, accounting practices and debt management among microentrepreneurs. It also highlights the importance of financial education and access to suitable financial services for business development. The study’s insights can guide the development of training programs and initiatives aimed at enhancing financial literacy and financial management among microentrepreneurs, leading to more informed decision-making and improved financial outcomes.Social implicationsFrom a social perspective, this research contributes to promoting economic development and financial inclusion. By addressing the mismanagement of microcredit by microentrepreneurs and providing insights into their short-term finances, the study aims to foster economic empowerment and sustainable development within communities. The findings underscore the significance of microfinance in driving economic growth, reducing poverty and promoting social inclusion. The research emphasizes the importance of equitable access to financial services, which can contribute to narrowing the gap between the financially excluded population and the conventional financial system.Originality/valueThis research adds originality and value to the academic community by addressing the incidence of microcredit on the short-term finances of microentrepreneurs in the specific context of the Galerías Shopping Center in San Juan de Pasto, Colombia. By characterizing the financial profile of microentrepreneurs, establishing the relationship between microcredit characteristics and the financial profile and proposing an action plan, the study provides valuable insights for decision-making in both the academic and microfinance fields. The research contributes to the existing literature on microfinance and financial inclusion, offering a unique perspective and potential solutions for optimizing the use of microcredit-funded resources by microentrepreneurs.

Факторы обеспечения финансовой устойчивости организации высшего образования

This article identifies significant factors influencing the financial sustainability of higher education organizations and presents an authorial classification thereof. It is noted that the entire diversity of factors ensuring the sustainability of the university’s economic activities can be expressed through cost and non-financial indicators. Among the former are microeconomic, macroeconomic, and market factors determining the level of income of higher education organizations, their potential revenue streams, key expenditure items, as well as strategies for conducting activities based on the situation in the educational services market. Non-financial factors are subdivided into organizational-legal, political, social, and global categories. They imply an indirect but significant influence on the financial sustainability of an educational organization, regulating its activities through documents, state policies in various spheres, the university’s image in the domestic and global educational environment, etc. The prepared classification of factors provides a visual representation of the components of financial sustainability of higher education organizations, which can be effectively utilized in organizing management by stakeholders.

Community-based education and child development work for migrant children in China: a multi-dimensional citizenship approach

The primary focus of this article is to investigate the impact of community-based efforts to provide education and child development programs and service in China’s migrant communities, specifically as it pertains to the prospects of addressing sociocultural and socioeconomic inequalities in education and child development in urban China. Building on frameworks of dimensions of citizenship, this article examines the work of migrant educator-activists who provide community-based education and child development service in Beijing’s migrant communities. Their efforts to address inequalities in child development for migrant children enrich the understanding of citizenship in the Chinese context.

The parents’ internet use and children’s extracurricular tutoring class participation

The educational burden from extracurricular tutoring class has become a pressing social issue in China. This study used data from the China family panel studies (CFPS) in 2014, 2016, and 2018 to empirically analyze the impact of Internet usage on children’s participation in extracurricular tutoring class. There are many factors that influence parents’ decisions to enroll their children in extracurricular tutoring class. These factors include family income status, the level of importance parents place on their children’s education, the marginal returns on educational investment, academic pressure, etc. However, in today’s digitalized society, the widespread use of the internet will also become an important influencing factor in parents’ decisions regarding educational investment. The study finds that, parents by using the Internet significantly increase the probability of enrolling their children in extracurricular tutoring class. Through mechanism regression analysis, it is concluded that internet usage has a positive influence on parents enrolling their children in extracurricular tutoring class by increasing the frequency of social interaction and raising parents’ educational expectations for their children. Based on the empirical results, the following policy suggestions were proposed: 1. Schools should establish a more comprehensive after-school education service system to improve the engagement of students in compulsory education; 2. The government can enhance the accessibility and optimization of educational resources by increasing investment in education, improving the quality of in-school education, and optimizing the management and supervision of extracurricular tutoring class. This ensures that students can access high-quality educational services.

County-level industrial composition of the labor force and drug overdose mortality rates in the United States in 2018-2021.

Drug mortality risks vary among industries, creating distinctive geographic patterns across US counties. However, less is known about how local labor market structure relates to drug overdose mortality amid the synthetic opioid era in the United States. This study investigates the relationship between industry-specific job composition and drug overdose mortality at the county level while exploring how fentanyl's presence in illicit drug supplies may moderate the relationship. Data were derived from the National Center for Health Statistics' Multiple Cause of Death files for the rates of drug overdose mortality of any intent, linked with four other sources on industry-specific job shares, drug supply, and county-level sociodemographic characteristics and opioid prescribing rates from the US Census Bureau, the CDC, and the Drug Enforcement Administration. Negative binomial regression models were employed to examine associations between county industry-specific job composition and drug overdose mortality, with tests for moderating effects of state-level fentanyl seizure rates. Our models indicate negative associations between job shares of manufacturing, retail trade, and educational services industries and drug overdose mortality. Positive associations were found for arts/entertainment/recreation and public administration. State-level fentanyl seizure rates had moderating effects on administrative/support/waste management/remediation (A/S/WM/R) and educational services. Counties with a higher concentration of arts/entertainment/recreation and public administration jobs need targeted efforts to mitigate drug-related overdose risks. Additionally, areas with higher concentrations of A/S/WM/R service jobs, particularly where fentanyl seizure rates are higher, may require proactive harm reduction strategies for reducing overdose risks.