E-library Services Research Articles

PERANCANGAN LAYANAN E-LIBRARY PADA SMP MANDIRI MALANG NENGAH TANGERANG

The problem that is often faced by most Indonesian people is the lack of providing information about books quickly and accurately. The library at the Mandiri Malang Middle Nengah Tangerang is one of the libraries provided by the school to present information from the available books. However, the library facilities at SMP Mandiri Malang Nengah Tangerang are still relatively minimal and use conventional methods. This method is very ineffective because it takes time and money. Therefore, library services are needed using the programming language PHP and MySQL so that it can make it easier for students to access the library. In designing this e-library using the waterfall development method. The design of e-library services is expected to be more effective and efficient in finding a desired book.
 
 Keywords— Services, E-Library, Waterfall

The university library as a proactive system

The preparedness and ability to accept, understand and create innovations is a factor of efficient development of modern society. The modern libraries have to be information centers to concentrate the world information resources within. The libraries’ main task is to generate, preserve and systematize resources and make them accessible to the users. The library is examined as a system being influenced by external and internal factors. The library as an independent element in its turn impacts the information and education environment of the universities. The e-libraries offer the wide scope of services to support universities’ education and research activities. Therefore, the university educational strategy should facilitate the transfer to an innovative model. The priority development of education system has to prepare individuals for competing in the society of dominating intellectual resources and innovations. The libraries have to be proactive in generating their own strategic programs and the university strategies, too.The authors examine the university library as an integrated system comprising the elements of diverse characteristics and complexity influence of external and internal factors. The e-library services and possibilities being offered to users are analyzed. The concept of “active university library” is defined as the system of user information services provided in any format and with any media based on traditional and networked services as well as on query-leading basis. The e-library promotion through information selective dissemination is discussed. The principle of active e-library’s impact on the library’s proactivity is promoted.

Using digital technologies to create equal opportunities in higher education in the Russian Federation: COVID-2019 lessons

The article examines the experience of higher education educational organizations of the Russian Federation in the development and implementation of digital tools and services to form equal access to educational content. The Anti-Crisis Measures adopted by the Ministry of Science and Higher Education of the Russian Federation to regulate the higher education sector are being evaluated to ensure that education is accessible and that the learning process is stopped during the COVID-19 pandemic.Over the past few months, studies in higher education on the quality of digital solutions used and their adequacy during the spread of the pandemic of the new COVID-2019 coronavirus infection and the transition mainly to remote forms of educational services show a low degree of readiness to provide equal access to education and reflect the risks of social conflict. It is important to ensure the digital readiness of higher education organizations to provide quality educational services through the introduction of advanced domestic programs and technologies, including those with elements of artificial intelligence; training of teachers and the administrative staff of educational institutions. Particular attention is paid to ensuring access to education in the subjects of the Russian Federation, where students and entrants face difficulties in remotely studying national languages and national culture. The study proposes to consider, among other things, support for the creation and implementation of online educational courses in the languages of national minorities, the expansion of e-library services containing unique cultural and language content, taking into account the specifics of the region’s learners.

User acceptance of the e-information service as information resource

Purpose The purpose of this paper is to extend significantly the technology acceptance model (TAM) of Davis to design an extended TAM model to be used in the evaluation and assessment of e-information services for information research such as e-library services. The present TAM extension is based on two variables of behavioral intention: the perceived ease of use and perceived usefulness of a system. Furthermore, the user satisfaction, free access, information architecture, content richness, policies and rules, publishers’ quality, system self-efficacy and task technology fit were incorporated into the TAM to extend it with other factors theoretically motivated and would be of interest more generally. Design/methodology/approach The researcher adopted an experimental approach-based comparison between an experimental group (107 researchers) using an electronic information service (the e-library service of the university) and a control group (107 researchers) not registered in this e-information service of the university. Findings The researcher used the effect size values based t-test independent samples at the 0.05 level to adapt the structural model equation to the experimental sample. Principal results show that the behavioral intention was influenced significantly by user satisfaction. The perceived usefulness of the e-library services was influenced significantly by the perceived ease of use, information architecture, content richness, free access, publishers’ quality, task-technology fit and e-library service self-efficacy. Originality/value This paper is useful in advancing a framework for the evaluation and assessment of the electronic information service used for information research and exploring users’ attitudes toward using that service.

Determinants of e-library services’ use among university students: A study of John Harris Library, University of Benin, Nigeria

Provision of e-services in Nigerian academic libraries has been around for some time. However, while studies of user satisfaction with traditional modes of library services in these libraries are countless, those focusing specifically on user satisfaction with their e-services are rare. This study therefore investigated the factors that determine students’ use of and satisfaction with the e-services sponsored by a multinational telecommunication firm in a Nigerian university library. The design for the study was both quantitative and qualitative, involving a multistage sampling technique. A questionnaire was used to sample 400 registered students of the library, while 40 students who are non-users of the library’s e-services were interviewed. The 382 valid responses were analysed statistically while the interview responses were analysed thematically. The study found that among those who use the e-services, their level of use was significantly predicted by all the examined e-library service factors (system quality, service quality and information quality), e-library environment, students’ gender, computer/IT self-efficacy and satisfaction with e-services. However, students who were not using the e-services mentioned the following factors, amongst several others, as responsible: lack of awareness of the services, inadequately skilled ICT manpower to support users, absence of user training, inadequate ICT infrastructures including inadequate Internet access and unreliable campus network. Needed to boost the use of and user satisfaction with the e-services are attention to the services, these resource availability factors and the investigated service delivery factors.

Efficacy of the Technology Satisfaction Model (TSM)

With the rapid uptake of the Internet and e-learning systems worldwide, online research databases have become necessary, even indispensable, tools for research and learning. The International Islamic University Malaysia (IIUM) recognizes the huge potential of databases in improving educational outcomes, and in promoting research among its students and academic staff. In line with its aim to become a research university and centre for educational excellence, the IIUM introduced its online database system in 2000 as part of its e-library services. However, despite a decade of existence, the database was found to be underutilized, especially by postgraduate students. As such, the prime objective of this study is to validate the Technology Satisfaction Model (TSM) to assess its efficacy on students' satisfaction in using online research databases in higher education. A total of 180 postgraduate students from four faculties (Education, Human Sciences, Engineering and Economics) were selected using stratified random sampling procedure. The questionnaires' reliability and validity were performed through a Rasch model using Winsteps version 3.49. The data were analyzed applying the Structural Equation Modeling to test the hypotheses of TSM. The results of this study revealed that computer self-efficacy had a statistically significant direct influence on perceived ease of use and perceived usefulness. Subsequently, students' perceived ease of use and perceived usefulness had statistically significant positive direct influence on their satisfaction in using online research databases. On the other hand, computer self-efficacy had a significant indirect influence on satisfaction mediated by perceived ease of use. Finally, computer self-efficacy also demonstrated a statistically significant indirect influence on satisfaction mediated by perceived usefulness of databases. The findings contributed that the TSM is viable to examine the successful integration of online research databases among postgraduate students in higher education.

Cost efficiency and service effectiveness for university e-libraries in Taiwan

Purpose – The aim of this paper is to construct a model of cost efficiency and service effectiveness for a university e-library to allocate e-resources cost and to attain quality of service enhancement and cater to the needs of readers with existing e-resources. Design/methodology/approach – The paper establishes an assessment model for the cost efficiency and service effectiveness of a university e-library in Taiwan. It then proceeds with an empirical study and analysis of related data collected from e-libraries of 16 universities. A discussion of the results of the study and suggestions for the adjustment of the university e-libraries follows. Findings – The paper combines two models of cost efficiency and service effectiveness for the first time to analyze and consider the output results created by the input cost of university e-libraries in Taiwan and their utilization by readers. Originality/value – The paper builds a figure for the relationship of e-library cost efficiency and service effectiveness at 16 universities in Taiwan and then divides it into four types.

Enhancing access to library resources at Northern Caribbean University through an e-library initiative

Purpose – The purpose of this paper was to examine the impact of the e-library on the usage of library resources at Northern Caribbean University. The objective was also to determine whether or not it is worthwhile to continue to invest in electronic resources in a period of declining library budgets and easy access to electronic resources via the internet. Design/methodology/approach – Data were collected from library statistical reports as well as from a survey administered to students and faculty on both the main and extension campuses over a four-week period. The population studied in the survey was 280 faculty members and 5,340 students. Of this number, a stratified random sample of 50 faculty members and 200 students was selected. Findings – The study shows that the provision of e-library resources has increased overall usage of library materials as patrons continue to use print resources in tandem with electronic versions. The study also found that the electronic library resources are helpful to patrons and play an important role in enhancing access to library resources necessary for quality research papers and academic excellence on a whole. Originality/value – It is hoped that the findings of this paper will serve to assist the librarians and faculty at Northern Caribbean University and other similar institutions in selecting and acquiring the most appropriate format of information resources that will both satisfy the needs of their library users and fit within their library budget. Recommendations for improving the e-library service include continuous collaboration between librarians and faculty in selecting and acquiring the most appropriate format of resources to support the curriculum and satisfy the users' needs, constant marketing of the resources and on-going training in their use, and periodic assessment of the collection to ensure quality and competitiveness in light of other readily available electronic resources on the internet.

Cloud Computing and Its Applications in e-Library Services: Nigeria in Focus

Cloud Computing and Its Applications in e-Library Services: Nigeria in Focus

E-Learning and E-Library Services at the University of Ghana: prospects and challenges

This paper investigates the prospects and challenges of using an e-learning platform, Knowledge Environment for Web-based Learning, (KEWL) by the teaching staff of the Faculty of Social Studies, University of Ghana. It also highlights the need for interoperability of e-library services within the e-learning platform. Data collected through survey questionnaires and in-depth interviews were used to examine faculty awareness and opinions, expectations and capabilities in using KEWL for teaching and learning. The analysis of the data suggests that infrastructure, technology and training should be considered by the university administrators to increase the rate of adoption of e-learning within the community. Implications for the development of strategies for e-learning and interoperability of e-library services within that platform are proposed for university administrators not only in Ghana but also for other African countries. This paper presents a modest contribution to the discourse on the integration of e-library services within the e-learning platform from a developing country’s perspective. It offers important insights into how e-library services and e-learning in developing countries can be better managed to enhance its rapid adoption.

Publishing e‐books: OECD's pay‐per‐view and e‐library services 1998–2003

ABSTRACTThe OECD's experience in transforming its stagnating book publishing business using the e‐book is described. OECD used e‐books first as a pay‐per‐view system within an online bookshop (1998). It then rejected e‐book aggregators and introduced an online library on a subscription basis (2001). OECD has moved from being a traditional print book publisher to being an online e‐book publisher, supported by print where necessary. It is now developing an e‐book account service inside its online bookshop and has the flexibility to publish a broader range of books to a wider audience than was previously possible.