This paper lays down a roadmap to becoming an intelligent e-business whereby employees, customers and business partners make use of shared common infrastructure technology components to conduct business, become business intelligent and to collaborate. It defines the business drivers and business requirements behind e-business, then shows how to achieve these goals by linking together operational systems, business intelligence systems and collaborative systems and accessing them via a single Web-based user interface (an enterprise information portal) personalised to the needs of internal and external users. Three types of intelligent e-business systems are discussed, business-to-employee (B2E), business-to-consumer (B2C) and business-to-business (B2B), to show how all can be delivered from the same common technology components and how all can be integrated to drive consistency and commonality across the enterprise while allowing flexibility and personalisation in terms of usage. Finally, key business areas such as front-office customer relationship management, back-office supply-chain management and corporate systems are all discussed in the context of B2C, B2B and B2E intelligent e-business, to show how all of these areas can be rolled out on a Web backbone.