Dynamic Knowledge Management Research Articles

Exploring digital transformation strategy to achieve SMEs resilience and antifragility: a systematic literature review

Nowadays, the business environment has become more dynamic, making survival issues more challenging for small and medium enterprises (SMEs). Academic literature proposes digital transformation as a facilitator for SMEs to generate resilience and antifragility to overcome this challenge. However, SMEs need appropriate strategies to be successful in their digital transformation journey. This study aims to construct a digital transformation strategy framework for SMEs to generate resilience and antifragility. We use systematic literature review (SLR) to capture critical knowledge from the published literature. The primary articles were analyzed using thematic analysis with Wolcott’s (1994) procedure to construct the framework based on the primary studies. We found the critical values SMEs need to achieve successful digital transformation, including dynamic capabilities, digital capability, digital inclusion, leadership orientation, learning and knowledge management, and collaboration. However, SMEs need a deeper level of learning, higher digital capability, flexibility, and agility to be antifragile. Furthermore, we found that dynamic capabilities are the leading theory used to describe and investigate how a firm generates successful transformation. Finally, this study proposes a conceptual framework for digital transformation strategies to generate SME resilience and antifragile by connecting theory and practical concepts. It also suggests future research agendas.

Improving the maritime supply chain resilience: the role of firms’ dynamic knowledge management and organizational innovation

PurposeThis study aims to explore the influence of dynamic knowledge management capabilities on organizational innovation and supply chain resilience in maritime shipping companies. Furthermore, this study investigates the moderating role of growth-oriented strategies and the mediating role of organizational innovation.Design/methodology/approachData were collected from 76 maritime shipping companies in South Korea. The research hypotheses were tested using structural equation modeling.FindingsThis study demonstrates that effective dynamic knowledge management capabilities in maritime shipping companies significantly enhance organizational innovation and boost the resilience of their supply chains. Organizational innovation positively mediates the relationship between dynamic knowledge management and supply chain resilience. Moreover, a company’s growth-oriented strategy positively moderates the relationship between dynamic knowledge management and organizational innovation.Originality/valueBased on the existing literature, this study develops the concept of dynamic knowledge management and validates its impact on organizational innovation and the resilience of maritime supply chains. Furthermore, unlike previous studies, this study focuses specifically on maritime supply chains. Through a survey of 76 maritime companies in South Korea, the study validates relevant hypotheses and draws conclusions. This contributes to expanding and enriching existing research while offering meaningful insights for relevant enterprises.

Knowledge Management Model for Urban Flood Emergency Response Based on Multimodal Knowledge Graphs

Recently, frequent flood disasters in China have seriously threatened economic development and public safety. This paper addresses the need for a dynamic urban flood emergency knowledge management system in emergency management departments and the lack of systematic knowledge among emergency managers regarding urban flood control. A multimodal knowledge graph-based urban flood emergency knowledge management model was constructed to enhance the decision-making capabilities of emergency management departments, improve the efficiency of public emergency evacuation, and reduce losses from urban flood disasters by analyzing the shortcomings of the existing emergency management system. An intelligent and dynamic flood emergency knowledge management model was built. This paper integrates multimodal knowledge graph technology to establish a multimodal emergency knowledge management framework for urban flood control. It develops and simulates the proposed model’s application scenarios for urban flood emergency evacuation using the Flocking algorithm on the NetLogo platform. Through simulation experiments, the practicality and effectiveness of the model in real flood disaster situations were examined, particularly in simulating crowd evacuation behavior. The study found that the model significantly improves the accuracy of information and decision-making speed during emergency responses and supports emergency management departments in conducting targeted and personalized emergency decisions. This research provides a scientific basis for emergency management departments to optimize their emergency response strategies to flood disasters and serves as a reference and example for the application of multimodal knowledge graph technology in emergency management.

Retraction Note: The impact of dynamic knowledge management capability on enterprise innovation performance

Retraction Note: The impact of dynamic knowledge management capability on enterprise innovation performance

Dynamic Knowledge Management in an Agent-Based Extended Green Cloud Simulator

Cloud infrastructures operate in highly dynamic environments, and today, energy-focused optimization become crucial. Moreover, the concept of extended cloud infrastructure, which, among others, uses green energy, started to gain traction. This introduces a new level of dynamicity to the ecosystem, as “processing components” may “disappear” and “come back”, specifically in scenarios where the lack/return of green energy leads to shutting down/booting back servers at a given location. Considered use cases may involve introducing new types of resources (e.g., adding containers with server racks with “next-generation processors”). All such situations require the dynamic adaptation of “system knowledge”, i.e., runtime system adaptation. In this context, an agent-based digital twin of the extended green cloud infrastructure is proposed. Here, knowledge management is facilitated with an explainable Rule-Based Expert System, combined with Expression Languages. The tests were run using Extended Green Cloud Simulator, which allows the modelling of cloud infrastructures powered (partially) by renewable energy sources. Specifically, the work describes scenarios in which: (1) a new hardware resource is introduced in the system; (2) the system component changes its resource; and (3) system user changes energy-related preferences. The case study demonstrates how rules can facilitate control of energy efficiency with an example of an adaptable compromise between pricing and energy consumption.

Bridging Knowledge Management and Capabilities in Innovative Projects: An Integrative Framework

The application of dynamic capabilities and absorptive capacity in innovative projects can use the knowledge processed by knowledge management as a strategic resource. Thus, this article aims to investigate how the cross-fertilization among dynamic capabilities, absorptive capacity, and knowledge management can benefit the development of innovative projects. The research approach is a literature review. We identified core codes and their relationships. We propose an integrative framework, detailing three propositions. It also presents unsolved questions and new trends for future research agendas. The results can provide valuable contributions for project managers, pointing out how project capabilities can enhance innovative projects.

Predictive and mediation model for decision-making in the context of dynamic capabilities and knowledge management

PurposeDrawing on resource and capability theory, this study aimed to analyze the relationship between the dynamic capabilities (DC), the knowledge management (KM) process (KMP) and results in customers and people. More specifically, the study argues that the KM process mediates the relationship between DC and the results outlined above. In addition, a predictive analysis is carried out that demonstrates the relevance of the KM process in the model.Design/methodology/approachThe study sample is made up of 118 Spanish organizations that have some kind of recognition of excellence awarded by the European Foundation for Quality Management (EFQM). Partial least squares methodology is used to validate the research model, the hypothesis testing and the predictive analysis.FindingsThe results show that organizations which leverage the DC through the KMP improve customer and people outcomes. Moreover, the predictive power is higher when the KMPmediates the relationship between the DC and the results.Originality/valueThere is no consensus in the literature on the relationship between DC, KM and performance. Moreover, there are also not enough papers that study KM or DC through the dimensions that define these constructs or variables. Given this need, this work considers the KMP according to the stages of knowledge creation, storage, transfer and application. Similarly, DC is dimensioned in sensing, learning, integrating and coordinating capabilities. These, as reconfigurators of knowledge assets, influence the KMP. Accordingly, the empirical model connects these knowledge domains and analyses their link to outcomes.

Scrutinizing Islamic Higher Education Institutions in Indonesia

In the era of globalization, Islamic higher education institutions (HEI) encounter obstacles concerning human resources, infrastructure, and technological proficiency. Based on the existing literature, empirical evidence and theoretical insights show that dynamic capability can enhance the performance of higher education in the era of digital transformation. The aim of this study is to examine Islamic HEI in Indonesia by comprehensively scrutinizing dynamic capacity, knowledge management, and information technology in improving the institutions’ performance. The research methodology employed is a quantitative approach utilizing descriptive and verification methods. There are 34 Islamic HEI served as the sample. Data analysis is conducted using the SEM-PLS technique. The findings of the study indicate that Islamic HEI in Indonesia possess preparedness in implementing knowledge management and demonstrated sufficient infrastructure to anticipate changes.

The interplay of knowledge management, operational and dynamic capabilities in project phases

PurposeProject delivery organizations (PDO) have to develop competitive advantage against new entrants. This study aims to explore the knowledge conversion transactions proposed by Nonaka and Takeuchi (1995) in project phases through the interplay of dynamic and operational capabilities. This study is based on a case study for a PDO in the engineering industry.Design/methodology/approachThis study proposes a model of dynamics between the constructs, and its illustration with a case study of a PDO. The research extends the socialization, externalization, combination and internalization (SECI) model of knowledge management (KM).FindingsThis study provides an overview of existing research related to the constructs like applicability of operational and dynamic capabilities, knowledge configuration and knowledge management processes to individual projects delivered by a PDO for its clients. Further, this study provides an overview of the knowledge configuration adopted by an organization and how it helps to build the competitive advantage of an organization.Research limitations/implicationsThis study proposes a model for applying the constructs to each of the phases of a project. It then illustrates the knowledge value chain in a PDO in the field of engineering projects with detailed insights into the steps of sensing, seizing and sharing knowledge across the project life cycle.Practical implicationsProject-based firms can use the learnings and create their own SECI model linking the conceptual model of KM and PDO and KM value chain.Social implicationsIn social projects implementation, this conceptual model and process will be helpful in building efficiency and effectiveness.Originality/valueThis case study presents the knowledge value chain in a PDO in the field of engineering projects with detailed insights into the steps of sensing, seizing and sharing knowledge across the project life cycle.

Challenges of Using Dynamic Capability and Knowledge Management to Improve the Performance of Business Organizations

Knowledge management's primary function is to make commercial organizations more competitive. Business organizations must confront worldwide issues when they transition to the knowledge-based economy era, particularly the employment of knowledge-based information technology. For corporate organizations, knowledge management is a source of competitive advantage. This research used aimed to investigate how dynamic capabilities and knowledge management as one of the strategic management ideas contribute to the overall performance of a corporate organization. The data were facts and expert opinions collected from credible national and international sources. The relationships between studies and prior research pertinent to the evolution of strategic management, knowledge management, challenges and problems, and their impact on the performance of business organizations were analyzed. The results showed that investment in human resources is necessary to implement knowledge management as a source of competitive advantage for commercial companies. Knowledge must be managed through an information system in order to be created, transferred, and shared within the company. Business organizations can implement organizational learning through knowledge management. Additionally, organizations need dynamic capabilities to maintain a competitive edge. These skills, routines, and processes are seen as internal to a corporate organization and allow it to adapt to its environment while making the most use of its resources. This study also demonstrated how information management and dynamic circumstances are crucial for enhancing the effectiveness of corporate organizations. Keywords: Knowledge Management, Business Organization, Dynamic Competitive Advantage

How Does Organizational Unlearning Influence Product Innovation Performance? Moderating Effect of Environmental Dynamism.

Product innovation integrates technology, knowledge, management practices, and market innovation, making it essential to gain a competitive advantage. Effective management of dynamic knowledge, which is the foundation of and driving force for product innovation, is a powerful tool that allows a firm to successfully innovate, adapt to environmental changes, and improve its competitiveness. In the “nanosecond age,” unlearning and learning in an organization is crucial to a firm’s ability to promptly update its organizational knowledge and maintain innovation vitality. Based on the dynamic knowledge management perspective, this study integrates and constructs a theoretical model with environmental dynamism as the moderating variable, discusses the impact of organizational unlearning on product innovation performance, and empirically analyzes 208 valid questionnaires in the Yangtze River Delta using the multiple regression method. The results show that organizational unlearning shares a positive relationship with dynamic capabilities and product innovation performance. Dynamic capability is positively related to product innovation performance and has a partial mediating effect on the relationship between organizational unlearning and product innovation performance. Environmental dynamism shares a positive moderating effect on the relationship between organizational unlearning and product innovation performance. This study deepens the existing research on the factors that influence product innovation performance, which may help firms improve their dynamic knowledge management and product innovation performance.

Dynamic Knowledge Management Capabilities: An Approach to High-Performance Organization

The purpose of this research was to study the effect of dynamic knowledge management capability on high-performance organizations and organizational performance. The data collection was carried out using questionnaires from 4-5-star hotels in Thailand, for a total of 148 hotels. The data analysis was performed using descriptive statistics followed by Pearson’s correlation analysis, confirmatory factor analysis, and structural equation modeling. The research results revealed that dynamic knowledge management capability had a positive direct effect on high-performing organizations and a positive indirect effect on organizational performance. Therefore, executives should emphasize the building of dynamic knowledge management capabilities to improve the performance of high-performance organizations, which will lead to performance strength beyond rivals. Doi: 10.28991/HIJ-2022-03-03-01 Full Text: PDF

RETRACTED ARTICLE: The impact of dynamic knowledge management capability on enterprise innovation performance

RETRACTED ARTICLE: The impact of dynamic knowledge management capability on enterprise innovation performance

Toward a resilient supply chain model: critical role of knowledge management and dynamic capabilities

PurposeRecent research has highlighted the beneficial role of supply chain resilience for ensuring efficient production and business processes. The purpose of this study is to explore enablers of supply chain resilience. In particular, the authors examine whether and how dynamic capabilities and knowledge management can help firms develop a resilient supply chain in times of high disruption and uncertainty.Design/methodology/approachA single longitudinal case study design was adopted. Data was collected over 8 years from a Pakistani textile producer and supplier through semi-structured interviews and was analyzed through NVivo to generate codes and themes that contributed to the development of the supply chain resilience model.FindingsThe analysis of case study shows that our focal firm strategically acquired, transferred and integrated market knowledge by investing in digital technologies and idiosyncratic resources and consequently developed a supply chain model that was resilient in addressing logistics and delivery challenges in uncertain & critical times.Research limitations/implicationsThe study brings together three main research streams of organizational theory, namely supply chain, knowledge management and dynamic capabilities, and proposes a nuanced resilient supply chain model.Practical implicationsBy applying the research findings, managers can adjust, develop and adopt supply chain resilience to address market volatilities, thereby creating value and longevity in their supply chain operations. However, the findings are context specific and should be applied cautiously.Originality/valueThe outcomes provide early hints on how companies in emerging economies can adopt and integrate novel digital technologies, and overhaul their organizational routines to facilitate knowledge management and develop dynamic capabilities, and consequently enhance the resilience of their supply chain operations.

The Impact of Knowledge Management Capabilities on Innovation Performance from Dynamic Capabilities Perspective: Moderating the Role of Environmental Dynamism

As an important path to enhance the innovation performance of enterprises, knowledge management has received much attention in recent years. However, most of the existing literature on knowledge management and innovation performance is based on a static perspective, and ignores the influence of dynamic changes in the environment. This study intends to explore the relationship between dynamic knowledge management capability and innovation performance as well as examine the moderating effect of environmental dynamism. The questionnaire survey approach is used in this study and the data is collected from 253 sample enterprises in China. To estimate the proposed relationships in the theoretical model, this study adopts hierarchical Multiple Regression (MR) and Moderated Multiple Regression (MMR) methods. The results show that all dimensions of dynamic knowledge management capability have different degrees of positive influence on innovation performance. Moreover, it was also confirmed that there are different moderating effects of environmental dynamism on the relationship between the dimensions of knowledge management capability and innovation performance. This study can contribute to enriching the theoretical research of dynamic knowledge management capability and innovation performance, and offer scientific guidance for decision making to efficiently enhance the enterprise’s knowledge management level and innovation performance. Moreover, the findings can also provide valuable insights for enterprises to make use of KM capabilities to enhance innovation performance in practice.

Small and Medium Enterprises in Mexico and the Craft Beer Sector in Baja California: Dynamic Capabilities, Culture, and Innovation

This article studies how Small and Medium Enterprises (SMEs) operating in emerging economies implement adaptative strategies to respond to constant changes in demand and global uncertainties, such as those stemming from the current SARS-COV2 pandemic. In this study the knowledge management capabilities used by SMEs in the craft beer sector in a region of northern Mexico are the focus of analysis. The objective is to present the competitive capabilities that craft beer sector has demonstrated in Baja California region and how small companies compete with the national industrial brewery and survive. Sources are data from a sample of companies and interviews with brewery owners, with which the analysis approaches, also, the Baja California business environment. The article highlights the routes of creativity, innovation, and symbolic capital of the companies in the region, and uses ideas from dynamic capabilities and knowledge management theoretical frameworks, to understand the craft brewery milieu. The conclusions in this article include the confirmation about the usefulness of these analytical frameworks based in the capabilities approach and the territorial knowledge. Also, the description of the existence of a complex Baja Californian milieu, where a multimodal scheme of craft beer characterized by different places of distribution and types of beer container, food-districts, at Mexicali, Tijuana, and Ensenada and a second generation of entrepreneur groups leading local business, is identified.

COVID-19 Pandemic and Research on the Mediating Role of Absorptive Capacity on the Relationship between Business Analytics Capability and Small-to-Medium-Sized Enterprise Performance

This initial study's key purpose was to investigate whether absorptive capacity performed a mediating role on the relationship between business analytics capability and small-to-medium-sized enterprises (SMEs) performance in the United States. The study's findings are more relevant now as the COVID-19 pandemic continues to impact small-to-medium-sized enterprise (SME) businesses in the United States. The study derived from the resource-based view approach, the dynamic capabilities dimension perspective, through the theoretical lens of the reconceptualization of absorptive capacity by Zahra and George (2002). The study empirically tested mediation through a series of regressions based on Baron and Kenny (1996). As recent extensions of the resource-based view theory, absorptive capacity and business analytics embody the dynamic capabilities, business intelligence, and knowledge management for modern business firms to align, modify, and reconfigure during a dynamic and volatile global business environment. Throughout the pandemic, it appears businesses have had to continually regain economic ground. This paper is an effort to apply the findings of research on the importance of absorptive capacity and business analytics capability as it pertains to the reality of the COVID-19 pandemic on SMEs. The study contributed to the theoretical body of knowledge on dynamic capabilities by empirically demonstrating how SMEs may manifest improvement in performance in the twenty-first century by utilizing data in collaboration with business analytics at the realized absorptive capacity dimension. In wake of the ongoing COVID-19 pandemic, exploring the research study's findings may provide insight to help SMEs survive during these difficult times, and even thrive, by increasing their absorptive capacity to utilize data analytics effectively.
 Keywords: Resource-Based View, Absorptive Capacity, Business Analytics, Dynamic Capabilities, Information Technology, Small-To-Medium-Sized Enterprise (SME), COVID-19

Dynamic knowledge management in response to the pandemic outbreak: an interinstitutional risk-based approach to sustainability

ABSTRACT The coronavirus pandemic (COVID-19) represents an unprecedented challenge for the survival of various organisations around the world. The resilience of an organisation depends predominantly on its ability to respond in a timely manner by leveraging optimal decisions, as supported by dynamic knowledge management in assessing rapidly evolving external uncertainties while evaluating real options. Such a capability can be enhanced by a risk-based approach through collaboration among organisations under public health policy directives to implement concerted control measures in a responsive manner. An integrative framework is developed to illustrate an underlying system that embraces dynamic knowledge management to mitigate limitations in the conventional approach based on a single organisation’s perspective. The case of Hong Kong, a highly populated city in Asia, is illustrated to explore the interinstitutional dynamics of knowledge transfer to external stakeholders in protecting public health under an exposed system. Implications for postpandemic management system development for institutional sustainability are articulated.

A Review of Chatbot development for Dynamic Web-based Knowledge Management System (KMS) in Small Scale Agriculture

Market data indicates that the average age of Malaysian farmers to be 50 years old and that the majorities are in the B40 group. Malaysia have so much of land with a small population of over 30 million compared with neighbours country and yet still need to import over 50 billion in food commodities annually to feed the nation. Small-scale farmers are having issues in communicating with each other and usually lack of Standard Operating Procedure (SOP) compare to industrial farming. An information sharing platform is prominent to disseminate information and knowledge between farmers especially for most of the young farmers who having issues when they newly start to involve in agriculture field. This paper is about to design and develop a framework of dynamic web-based knowledge management system with Chatbot application in order to utilize the information sharing platform to disseminate knowledge and build networks among small-scale farmers and related experts. Thus, information sharing and working together with a related expert will effectively improve both the quality and quantity of the product and also against the diseases on the spot.

Organisational hybridity and fluidity: deriving new strategies for dynamic knowledge management

ABSTRACT This article discusses the dynamics of knowledge management in the specific contexts of hybridity and organisational fluidity. The aim is to recognise areas in which knowledge management theory and practice need to be rethought and subsequently develop a new kind of strategic thinking. The article argues that dominant knowledge management approaches see and analyse the world from the perspective of an individual organisation, which hinders the development of new approaches. We consider that knowledge-based value creation takes place “betwixt and between” organisations and that we need new ways of conceptualising the phenomenon. Hence, we suggest that hybridity-oriented and individualistic knowledge strategies serve as mental models that could broaden the scope of knowledge management by offering a new type of interpretation framework for understanding and analysing how knowledge can be turned into value.