ABSTRACT The study aimed to evaluate the radiation doses received by workers at a pilot water treatment plant (WTP) in Jordan. It also examined the concentrations of gross alpha, gross beta, and radium activities in both groundwater and treated water, along with a radiological risk assessment for the waste generated by the treatment process. The radioactivity levels of gross alpha and gross beta in the groundwater were found to exceed the established drinking water limits. In the pilot WTP, two methods were applied for water treatment, namely, ceramic ultra-filtration (CUF) and reverse osmosis (RO), both of which produced treated water that met drinking water quality standards. The annual effective dose from external radiation exposure to the WTP workers was found to be less than 0.007 mSv y−1 (during the filters backwash operation). However, the average annual dose from internal radiation due to inhalation of radon released from groundwater reached 3.2 mSv y−1, exceeding the 1 mSv y−1 limit. Therefore, monitoring radon levels in workplaces is recommended. Radioisotope concentrations in the waste (sludge) stockpiles exceeded clearance levels, requiring them to be treated as radioactive waste. Overall, the WTP successfully produced drinking water that met quality standards, and the methods used could be replicated in other locations.