Domestic Airline Research Articles

Relationship Between Organizational Ethics and Employee Performance in Airlines Industry: Evidence from Nigeria

The need for organizations to achieve set goals and employees’ desire for equity have affected etiquette, integrity, self-discipline and by extension the level of performance within the framework of employment relationship. This study therefore examines the effect of organizational ethics on employee performance in Airlines Industry. A survey research design was used based on population of 23 registered domestic airline carriers in Nigeria. Using purposive sampling technique, the scope was limited to the 6 busiest Airline. Judgmental random was used in administering 96 questionnaires to the employees of the 6 selected airline carriers, i.e. 16 employees from each airline. Multiple regression analysis was used in analyzing the data obtained. The study revealed that Organizational discipline, Commitment, and Work attitude positively affect employee’s performance in the Airline industry. However, the results suggests that Organizational Teamwork has a negative impact on the performance of Employees, signifying that a unit increase in Teamwork on the average lead to a corresponding unit decrease on employee performance by -0.067 units. Though, this impact is negative it is also statistically insignificant at conventional level. This study concludes that ethics serves as organizations guide and encourage employees to practice good behavior for the sake of improving their performance. The study recommends that management of Airline businesses should strive to see the implementation of organizational ethics that can help them to achieve superior performance in terms of Organizational discipline, Commitment and Work attitude.

Strengthening the aviation sector to minimize the risk of spread of COVID-19 infection

The Corona Virus Disease-2019 (COVID-19) outbreak became a public health emergency of international concern owing to its ability to spread across international borders through travelers. The epidemiological analysis suggest that the spread of the disease from one nation to another was through the travelers and thus to contain the further spread of the infection, many of the nations have temporarily closed international as well as domestic airline travel. However, this lockdown and travel restrictions cannot go for prolonged periods of time, as it has affected the global economy. Thus, sooner or later the aviation services are expected to start and it is the responsibility of the concerned stakeholders to take adequate measures for the detection of suspect cases during their journey and assist the public health authorities in initiating a timely emergency public health response. In conclusion, the aviation sector is expected to play a very important role in reducing the further transmission of the COVID-19 infection and thus it is the responsibility of all the concerned authorities to improve their readiness to respond to the demands and challenges linked to air travel in these difficult times.

Wildlife strike cost revelation in the US domestic airline industry

Since the Federal Aviation Administration (FAA) last revisited its wildlife strike disclosure policy in 2009, the American domestic airline industry has undergone a significant increase in concentration. We analyze how the aforementioned shift in market structure has impacted the voluntary repair cost disclosure of US airlines following a damaging wildlife strike event. We also investigate the related relationship between profitability and disclosure using an instrumental variables strategy. Lastly, we examine the interaction between competition and profits. Our results show the probability of large American airlines disclosing direct repair costs after a wildlife strike event are linked to market competition and profitability. These findings could directly inform policies managing the economic burden of wildlife strikes, most importantly, the current voluntary disclosure policy.

The Role of Tourism for Employment Generation in Nepal

This study explores the contribution of tourism for employment generation that is also a major part of individual as well as national income. This is a strong pillar of the national income that may promote and upgrade the economic level of the citizens through service sectors. On the basis of secondary sources, this study has been analyzed the trend of employment generation due to tourism industry in government and private levels. Tourism industry helps not only for government level employment like: in Ministry of Tourism (MOT), Nepal Tourism Board (NTB) and Tourism Information Center (TIC) but it supports to the private sectors such as : Star Hotels, Tourist Standard Hotels (TSH), Home Stay (private and community),Tracking Agency, Travel Agency, Rafting Agency, International Airlines, Domestic Airlines, Paragliding, Tourist Transportation, and others( Porter, Guide, cook, Ultra-light) also. Descriptive research design, quantitative research method and average sampling have been applied in this research for proper analysis because of its nature. Secondary data of a decade have been selected and analyzed during this research. Under the guidance of economic growth model, development theory associates with Adam Smith, David Ricardo, Malthus, Karl Marx, and Rostow, has been applied. This study has moreover shown that the trend of employment in tourism sector has been increasing drastically during a decade which has been supported by table no 1, 2 and 3. Analyzing secondary data which was collected during the period of 2008/09 to 2017/18, this study has concluded that inadequate infrastructure, inadequate promoting activities and regularity mechanism, political unrest, lack of skilled human resources and unhealthy competition among tourism establishments were some major barriers faced by the tourism sector for employment generation. This study suggested that the government should develop tourism infrastructure including road, electricity and communication, and tourism promoting activities in government and non-government organizations. There is also an urgent need to invest more on improving hospitality skill of employees for quality tourism in Nepal.

저비용항공사의 서비스품질이 고객만족과 추천 의도에 미치는 영향

The purpose of this study is to analyze the effect of domestic low cost airline service quality on customer satisfaction and recommendation intention. There are six low-cost airlines in Korea, and customers will have to consider the service quality of the airlines in order to select one of the airlines. To determine this, 12 questions were constructed on three dimensions of service quality such as physical service, human service, and system service based on the preceding literature, and the causal relationship between customer satisfaction and recommendation intention was analyzed.BR As a result, low-cost airline physical service, human service, and system service all had a significant effect on customer satisfaction, and customer satisfaction also had a very positive effect on recommendation intention.BR The results of this study suggest that the importance of improving and the service quality dimension of low cost airlines in the fierce aviation market and the continuous efforts for customer satisfaction become a competitive advantage factor.

Is multimarket contact an antitrust concern? A case of China’s airline market

Abstract When firms meet in more than one market, it is generally regarded that the possibility of collusion will increase because of mutual interdependence (or mutual forbearance). Mutual forbearance is tacit collusion that directly results from familiarity and deterrence. This paper examines the effect of multimarket contact on airline prices in the Chinese domestic airline market where private and low-cost carriers have been thriving and high-speed rail services growing quickly in the last few years. We find strong evidence supporting the mutual forbearance hypothesis in high revenue markets. We also find that the collusive effect due to increasing multimarket contact is insignificant within the same airline group, whereas multimarket contact between airlines in different airline groups triggers higher airfares.

소비가치와 항공사 선택속성, 행동의도 연구 : 국내 저비용 항공을 중심으로

소비가치와 항공사 선택속성, 행동의도 연구 : 국내 저비용 항공을 중심으로

항공사 이용객의 체면민감성과 항공사선택속성, 고객만족 및 재 구매의도 간의 관계: FSC 항공사를 중심으로

This research explored how the social-face sensitivity of users of major Airlines effects the factors governing airline choice, and empirically analyzed the impact of those factors on consumer satisfaction and their purchase intentions. This research was based on a questionnaire survey conducted among 200 domestic airline users, and the analysis results are as follows. First, consciousness of other people’s opinions under the category of social-face sensitivity exerted a notable influence on cabin service and additional services, while exerting an insignificant influence on flight service. Second, consciousness of formality under the category of social-face sensitivity was found to be a significant influence only on cabin service, while exerting a negligible influence on flight service and additional services. Third, consciousness of embarrassment under the category of social-face sensitivity had major influences on flight service, cabin service, and additional services. Fourth, among the factors governing airline choices, flight service and cabin service were verified to have a notable influence on consumer satisfaction. Fifth, consumer satisfaction was identified as the factor that exerts a positive influence on repurchase intentions. Based on these research findings, this paper proposes the direction for an effective service and marketing of domestic airlines.

The Influence of FDI with GDP its Impact of FDI in Civil Aviation Sector in India

The Civil Aviation Sector in India includes Airports, Scheduled and Non-Scheduled, Domestic Passenger Airlines Helicopter Services, Ground Handling Services, Maintenance and Repair Organizations, Flying Training Institutes and Technical Training Institutions. The government has issued the National Civil Aviation Policy on 2016. The Civil Aviation Sector currently contributes $72 billion to Gross Domestic Product. The National Civil Aviation Policy covers the policy areas such as Regional Connectivity, Safety, Air Transport Operation, 5/20 requirement for International Operations, Bilateral Traffic Rights, Fiscal Support, Maintenance, Repair and Overhaul, Air Cargo, Aeronautical ‘Make In India’. The Central Government announces that the foreign airlines now will be allowed to invest in domestic airlines up to 49 percent. The researcher has to study the impact of FDI Inflows in Aviation Sector in India and Annual Growth Rate of FDI Inflows in Aviation Sector in India. FDI is necessary for all stakeholders and partners to work together to maximize the benefits of air transport, and to support the sustainable growth of aviation by connecting more people and more places. Aviation has continued to expand. It has weathered crises and confirmed long-term resilience, becoming a crucial means of transport. Historically, air transport has doubled in size every 15 years and has grown earlier than most other industries. The researcher has used Statistical Tools such as, Trend Analysis, Descriptive Analysis, and Regression. The present study covers period of ten years taking from 2009-10 to 2018-19. The research paper concludes the positive growth and positive impact of FDI in Aviation Sector

The Current Situation of Accepting Service Dogs by Domestic Airline Companies in Japan

The Current Situation of Accepting Service Dogs by Domestic Airline Companies in Japan

Travelers’ Perception with Reference to Indian Domestic Airlines.

The foundation of this research is that cost is not the only determining factor in the selection of a specific airline.quality of service and satisfaction of customers are also essential tools for evaluating the customers' preference when the airfares between the airlines are marginal.This research also aims to define best practices in quality prevalent in the domestic civil aviation sector in India and based on the results; suggestions are given to quality improvement dimensions for the Indian Airlines. Quantitative research analysis is carried with structural equation model to draw the conclusions. The quality service practices identified by the study will benefit the domestic airlines to improve their overall customer value and thereby customer loyalty and profitability. The study is confined to only domestic airlines and the data collection was conducted only in Pune.

민간항공사 소속 조종사의 HEXACO 성격요인 측정과 그들의 성격요인이 적응수행능력에 미치는 영향 연구: 개방성, 성실성 및 외향성을 중심으로

This study utilized the HEXACO^{<xref ref-type="fn" rid="FN1">1)</xref>} model developed by Lee et al. to investigate the effect of personal level personality variables on adaptive performance of new pilots engaged in domestic airlines. As a result of the analysis, it was found out that extroversion had a statistically significant effect on adaptive performance, while openness to experience and conscientiousness did not affect the adaptive performance statistically. In the analysis of interaction between personality variables and demographic variables, there was a statistically significant interaction effect between the origin and extroversion. Second, it was confirmed that the extroversion variable had an influence on the adaptive performance, suggesting that personality variables should be reflected in the selection of new pilots. Third, when the extroversion level was low, the adaptive performance of the civilian was relatively lower than that of the military.

Evaluación de la competitividad de las aerolíneas en base al método de clasificación multicriterio.

El artículo presenta los resultados de una revisión crítica de la literatura científica nacional y extranjera sobre la evaluación de la competitividad de las aerolíneas. Se proponen recomendaciones científicas y metodológicas para evaluar esta competitividad en la Federación Rusa, utilizando herramientas matemáticas de análisis de conglomerados y clasificación de criterios múltiples. El artículo analiza la estructura de divisiones y ligas de la aerolínea. Se propone formar tres ligas de aerolíneas (pasajeros, carga y mixtas) y cinco divisiones. La evaluación de la competitividad de las aerolíneas nacionales se ofrece en cuatro etapas. En conclusión, se compiló la matriz "tamaño - carga de la flota de aerolíneas". Se presentan resultados de la aprobación práctica de la tarea de evaluar la competitividad de ciertas aerolíneas.

항공사 객실승무원의 체면민감성이 직무스트레스, 직무만족 및 조직몰입에 미치는 영향 : FSC 항공사를 중심으로

This study aims to investigate the effect of social face sensitivity on occupational stress, job satisfaction, and organizational commitment of cabin crew members employed in large Korean domestic airlines that operate in teams. This study suggests that cabin crew members experience high levels of occupational stress caused by the state of being conscious of managing their social face not only to passengers, but also to crew members and it is expected that the resulting occupational stress will affect their levels of job satisfaction and organizational commitment. In this study, I have set consciousness for others, consciousness of shame, and consciousness of formalities as the sub-factors of social face sensitivity and have surveyed cabin crew members employed in large domestic airlines from January 5th, 2019 to February 20th 2019. A total of 223 questionnaire responses were used for analysis. The analysis of this study demonstrates that the consciousness for others, the consciousness of shame, and the consciousness of formalities have a positive (+) effect on the levels of . Second, occupational stress has a negative (-) effect on the degree of job satisfaction. Third, occupational stress has a negative (-) effect on the organizational commitment of the crew members. Fourth, it was concluded that job satisfaction has a positive (+) effect on organizational commitment.

국내항공사 운항승무원의 이직의도에 영향을 주는 요소 간 상대적 중요도 및 우선순위에 관한 연구: AHP기법을 사용하여

The purpose of this study is to identify the critical factors of the industry-academy practice attribution in the airline industry, to derive their importance and priority, and to utilize them as essential data for preventing the loss of excellent pilots. To accomplish these research objectives, we first identify the crucial components of the study through a review of previous studies and then conduct a first opinion survey and a second-round comparison survey to expert pilots of domestic main airlines. Excel program was utilized to analyze the collected data. The results indicate that the priority order of attributes affecting domestic airline pilot

항공사의 마케팅 커뮤니케이션이 항공사 이미지와 브랜드 인지도를 통해 관계지속의도에 미치는 영향

The purpose of this study is to suggest the implication for Airline Marketing Communication based on domestic airlines. Over the past 10 years in Korea, many airlines' marketing research has been gradually increasing, also it was applied to various airlines. The study analyzed which marketing communications would work in favor of airlines amid fierce competition. This research has analyzed the influences of Airline Marketing Communication on Relation Continuing Intention through Airline Image and Brand Awareness. The study method was to conduct a online survey research targeting the various tourists. The empirical survey was conducted between March 10 and 22, 2019, and 213 valid questionnaires were analyzed. As an analysis method was conducted to verify a analysis of frequency, correlation analysis, factor analysis, linear regression analysis and study model hypotheses. The study results showed that first, Airline Marketing Communication was divided into advertising, word of mouth, sales promotion, physical environment according to the literature review. Analysis showed that Airline Marketing Communication has effect on Airline Image. Second, Airline Marketing Communication has effect on Brand Awareness. Third, Airline Image has effects Relation Continuing Intention. Forth, Brand Awareness has effects Relation Continuing Intention. The findings has significant implications for Airline Marketing Communication and academic researchers. This research has several implications such as Airline Marketing Communication requires what kind of online strategies focused on in order to predict passenger's Relation Continuing Intention.

МЕТОД ЗАГАЛЬНОГО ПРОЕКТУВАННЯ РЕГІОНАЛЬНИХ ПАСАЖИРСЬКИХ ЛІТАКІВ

A method of general design of regional passenger planes for transportation of passengers, baggage, mail and cargo on domestic and international airlines with the possibility of operating on airfields with concrete and prepared unpaved runways is proposed. Airplane is designed to replace the outdated Tu-134 passenger aircraft in the fleet of airlines of the CIS and other countries. The concept of creating an aircraft using integrated design systems has been developed. The effect of the aircraft parameters on the aerodynamic and mass characteristics was taken into account, subject to the requirements for layout and flight safety. The range of variation of the aircraft modifications parameters has been determined. The method has been tested by comparing the obtained parameters with the regional passenger aircraft of the Antonov State Enterprise.The aircraft features a modern aerodynamic configuration and efficient engines. Modern flight and navigation equipment and radio communication equipment, the use of multifunctional indicators, electrical distant flight control system allowing them to be used on any airways, in simple and complex meteorological conditions, day and night, and on routes with high flight intensity at high comfort level of passengers and crew.Passenger comfort is provided at the average level of long-haul aircraft, and is achieved by a rational layout and composition of service rooms, deep ergonomic optimization of the overall and individual space of the passenger compartment. The aircraft fully complies with the AP-25 airworthiness standards.The main technical characteristics of the aircraft are comparable to the characteristics of the analogue aircraft of Embraer and Bombardier companies. In addition, the aircraft has several advantages, such as the ability to operate on aerodromes with poorly prepared and unpaved runways, the presence of a door-ramp, high engine safety from damage by foreign objects, a high level of passenger comfort and large luggage racks, high efficiency of operation; high level of competitiveness in the global market

Competition in the Spanish domestic airline sector

ObjetivoEsta investigación analiza el papel de los costes de cambio en el comportamiento en costes de las empresas establecidas ante las entradas competitivas en el mercado aéreo nacional español, teniendo en cuenta el perfil de los entrantes y las restricciones de capacidad de los aeropuertos.Diseño/Metodología/EnfoqueEl modelo dinámico propuesto se basa en la información de 193 rutas nacionales españolas en las que los implicados reaccionan ante los nuevos entrantes (datos trimestrales durante 10 años, se analizan 620 reacciones). El panel equilibrado utilizado se construye configurando una base de datos de múltiples fuentes basada en procedimientos de contabilidad de costes e ingeniería industrial.Resultados (Hallazgos)Los resultados muestran que tanto el perfil del entrante como las restricciones a la entrada condicionan la reacción en costes del implicado ante la entrada a nivel de ruta. Los resultados de las regresiones muestran que la relación entre los costes de cambio y la reacción del implicado está moderada tanto por el perfil del entrante como por las condiciones regulatorias del mercado.Implicaciones prácticasEste estudio revela la importancia de las medidas de política destinadas a reducir el poder de mercado de las empresa y a aumentar la protección del consumidor en el sector de las aerolíneas, en las que los costes de cambio se crean artificialmente a discreción de la compañía y donde los costes operativos a nivel de ruta deben evaluarse juntos con diversos elementos de servicio.Originalidad/ValorEste estudio complementa la literatura actual relacionada con la reacción del implicado ante la entrada en el sector de las aerolíneas, ya que analiza la reacción específica realizada por las compañías a nivel de ruta. Además, analiza de forma exhaustiva el conjunto de rutas en el mercado nacional español en lugar de una muestra de ellas. También, incluye explícitamente tres medidas alternativas de costes de cambio que pueden influir en dicha reacción predominante.

Marketing-Mix-Factors Affecting the Selection of Domestic Airlines Services at Ubon Ratchathani International Airport

The Marketing-Mix-Factors Affecting the Selection of Domestic Airlines Services at Ubon Ratchathani International Airport was to study the marketing mix factors, affecting the selection of Domestic Airlines. The 500 samples group were done by using the questionnaire to collect the data. Statistics used to analyze data at a statistically significant level of 0.05. The results found that the respondents mostly are males of 30-40 years old, work in government offices/state enterprises, receiving 15,001-30,000 THB per month and graduated of Bachelor’s degree. The users selecting mostly Thai lion Air Airlines, having the frequency of traveling by plane between 5-10 times/year. Purpose of traveling is business/government work, spending between 1,000-3,000 THB each trip and purchasing the flight tickets via the internet. This research is very useful for further study of marketing mix factors, affecting the selection of domestic airline services at Ubon Ratchathani International Airport by obtaining new information of factors which the data collected from the questionnaires in developing and improving the services, meeting the needs of the passengers, to be able to target the groups of customers correctly.

국내 항공사 콜센터 상담원의 직무스트레스가 감정고갈과 조직몰입에 미치는 영향 연구 : 긍정심리자본의 조절효과를 중심으로

국내 항공사 콜센터 상담원의 직무스트레스가 감정고갈과 조직몰입에 미치는 영향 연구 : 긍정심리자본의 조절효과를 중심으로