ABSTRACT Reprocessed X-ray radiation from active galactic nuclei (AGN) carries important information about the properties of the circumnuclear material around the black hole. The X-ray photons travel from the very centre of the system and interact with that material often producing strong emission lines. The $\rm {Fe\, K\alpha }$ Compton shoulder (CS) is formed by fluorescent $\rm {Fe\, K\alpha }$ photons that perform Compton scatterings with the intercepting material and lose energy to form the distinct shoulder shape. In this work, we use the ray-tracing code RefleX to explore how the physical properties of the medium, as well as its geometry, affect the shape of the CS. We start by running simulations using a simple toroidal reflector, to test the effect of the metal composition, metallicity, column density, dust presence and velocity on the $\rm {Fe\, K\alpha }$ line, and its CS. We confirm that the shape of the CS is sensitive to the optical depth of the intercepting medium, which can be regulated by either changing the metal composition or the line-of-sight column density of the circumnuclear material. Next, we create a series of models, which feature different geometrical configurations of dust and gas, and explore how the CS is affected by such configurations finding that components that can regulate the line-of-sight column density affect the $\rm {Fe\, K\alpha }$ and its CS. Finally, we test whether observatories such as the recently launched XRISM and future Athena will make the CS a useful spectral feature of nearby AGN, by applying specific models on simulated spectra of the Circinus galaxy. The CS has the potential to be used to help constrain properties of the circumnuclear material yet with some limitations.