This study aims to evaluate the effectiveness of Accessibility and Inclusion Centers (NAIs) in Brazilian universities through a bibliographic review. Inclusion in higher education is a growing demand, and NAIs play a fundamental role in promoting accessibility and retention of students with disabilities. A systematic review methodology was used, consulting the Google Scholar and CAPES Journal Portal databases, with a time frame from 2019 to 2024. For the article search, the following descriptors were refined: "Accessibility and Inclusion Center," "inclusion in higher education," and "disability in higher education." Five articles were analyzed, revealing that although NAIs have promoted advances in inclusion, challenges such as lack of resources and teacher training still undermine their effectiveness. It is concluded that, to improve inclusion in higher education, it is necessary to strengthen the work of NAIs, ensuring greater financial support and continuous training for the professionals involved.
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