Dimensions Of Satisfaction Research Articles

Pengembangan Alat Ukur Kepuasan Kerja dalam Pengaturan Kerja Teleworking

Flexible work settings using connection-based and technological devices, commonly referred to as teleworking, have become increasingly prevalent since the COVID-19 pandemic. This change in work settings may affect various aspects of job satisfaction among employees, necessitating adjustments in measuring employee job satisfaction. This study aims to develop a measurement instrument for job satisfaction within the context of teleworking, knowns as the Work Engagement Scale (WES). The development of the WES measurement instrument is based on the nine dimensions of job satisfaction proposed by Spector (1985). The participants in this research were 146 workers who had been teleworking for at least one year in private companies, government institutions, state-owned enterprises, or nonprofit organizations. The result of realibility testing indicate that the WES measurement instrument, both overall and in its six dimensions, demonstrated high internal consistency. Construct validity testing shows that WES measurement instrument, both overall and in each dimension, is valid for measuring job satisfaction. Furthermore, the items in the Job Satisfaction measurement instrument, both per dimension and overall, exhibited good discrimination and were evenly distributed. Overall, the psychometric testing results of the WES measurement instrument suggest that it has the potential to effectively measure job satisfacton among employees using teleworking system.

Patient-reported perioperative anaesthesia-related anxiety is associated with impaired patient satisfaction: a secondary analysis from a prospective observational study in Switzerland

Perioperative anxiety is common. The relationship between anxiety and patient satisfaction with anaesthesia is still under debate. We assessed the prevalence and different causes of anaesthesia-related fears leading to perioperative anxiety and its association with patient satisfaction. A multiple-time validated, psychometrically developed questionnaire assessing the presence of anxiety, causes of fear, and different dimensions of patient satisfaction was sent to patients after discharge. The clinical data were obtained from a previous study. The sample size was calculated to recruit a minimum of 300 completed questionnaires. Statistical analyses included multivariate logistic regression models. Complete data were available for 474 of the 600 patients recruited for the study (response rate: 79%). A total of 141 patients (30%) reported anxiety regarding anaesthesia before hospital admission. The prevalence of anxiety was significantly associated with patient age (< 54 years: n = 196, prevalence = 37%; > 54 years: n = 263, prevalence = 24%; p = 0.002), female sex (female: n = 242, prevalence 39%; male: n = 223, prevalence 20%; p < 0.001), and surgical speciality (gynaecology (n = 61, prevalence = 49%), otolaryngology (n = 56, prevalence = 46%); p < 0.001). Fear of not awakening from anaesthesia (n = 44, prevalence = 32%, SD 45.8) and developing postoperative nausea or vomiting (n = 42, prevalence = 30%, SD 46.0) were the most reported anaesthesia-related causes of fear. Anxiety was associated with impaired overall patient satisfaction (mean dissatisfaction score 15%, versus 23%, SD 16.3 in the anxious group, SD 16.3, p < 0.001), especially regarding the dimensions “information and involvement in decision-making” (14% of deficits stated in the non-anxious group compared to 23% in the anxious group, p < 0.001), “respect and trust” (2% vs 6.26%, p < 0.001) and “continuity of care” (50% vs 57%, p < 0.015). Patient-reported anaesthesia-related anxiety is common and may affect important outcome parameters such as patient satisfaction. presented in e-poster format at Euroanaesthesia 2023, June 3–5, Glasgow.

Effects of collaboration on teachers’ job satisfaction and self-efficacy: personal and structural characteristics as moderators

ABSTRACT Teacher collaboration (TC) is an effective means of enhancing teachers’ psychological factors towards their jobs. Yet research on the extent to which the personal and structural characteristics and their synergistic effects of collaboration on teachers’ psychological factors remain ambiguous. This study examines the effects of TC on multidimensional measures of teacher satisfaction and self-efficacy. The study also explores the moderated effects of personal and structural characteristics on the relationship of TC with job satisfaction and self-efficacy. The study employed latent moderated structural equation modelling on the Korean portion of the Programme of International Study Assessment 2018 data. The results show that TC positively predicted all job satisfaction and self-efficacy dimensions. However, not all personal and structural factors predicted job satisfaction and self-efficacy subscales. Gender had a moderating effect on the relationship between TC and job satisfaction. Additionally, participation in professional learning communities moderated the relationship between TC and work environment.

A Multidimensional Understanding of the Relationship between Sexual Identity, Heteronormativity, and Sexual Satisfaction among a Cisgender Sample

Contemporary scholarship has begun to focus more on understanding the myriad health disparities (e.g., sexual anxiety, depression) related to sexual identity and its correlates. Sexual satisfaction is linked to many of these disparities, thereby serving as a potentially impactful correlate to understand more deeply in ways that might suggest potential intervention sites to mitigate various disparities. Further, there have also been calls to consider sexual identity multidimensionally beyond only self-identified sexual orientation (LGBQ+ vs. heterosexual) as well as to better understand the role of cultural factors, such as heteronormativity, as correlates of health disparities. Accordingly, this cross-sectional study used internet survey data from 455 cisgender adults of varying sexual identities to test a moderated mediating model linking two dimensions of sexual identity (self-identified sexual orientation and attraction) to sexual satisfaction as mediated by heteronormativity. Results from the multi-group path model analysis were significant for moderation and suggest that heteronormativity mediated the relationship between the attraction dimension of sexual identity and sexual satisfaction only for those who identified as queer (i.e., LGBQ+), whereas attraction was directly related to sexual satisfaction for those that self-identified as heterosexual. Thus, different dimensions of sexual identity have differential impacts on sexual satisfaction and negative impacts of heteronormativity appear significant only for those that identify as queer.

Workplace incivility and the professional quality of life in nurses.

Workplace Incivility is a common issue in the nursing profession. Nurses who are affected by such behaviors may experience distress. This study aimed to assess the relationship between workplace incivility and nurses' professional quality of life. This cross-sectional correlational study was conducted in 2021 in "Tehran". Data were collected using a demographic questionnaire, the Nursing Incivility Scale (NIS), and the Professional Quality Of Life scale (ProQOL). Data analysis was performed through the Pearson correlation and multiple linear regression, using the SPSS v.16. Participants were 200 nurses randomly recruited from selected hospitals of "TUMS". The study obtained research ethics approval and all participants were informed of the voluntary and anonymous nature of their participation. The mean age of participants was 32.30 ± 7.22, and 76.5% were female. There was a significant correlation between the professional quality of life and workplace incivility (r = -0.23, p = .001). Multiple regression analysis between the subscales of workplace incivility and professional quality of life demonstrated that the incivility from the supervisor (β = -0.29, p = .001) and incivility from patients (β = -0.27, p < .001) can predict the compassion satisfaction dimension. The incivility from the supervisor (β = 0.24, p = .001) and incivility from patients (β = 0.26, p < .001) can explain burnout. The incivility of the patients can explain secondary traumatic stress (β = 0.14, p = .02). This study showed that workplace incivility is significantly related to professional quality of life. Therefore, the reduction of behaviors of incivility can lead to the improvement of the professional quality of life.

Identifying the determinants and consequences of post-recovery satisfaction in B2B customers: a multidimensional justice theory perspective

Purpose Drawing on justice theory, this study aims to investigate the determinants and consequences of post-recovery satisfaction in a business-to-business (B2B) sales environment. In addition, customer demandingness is used as a moderator in this study to assess the relationship between distributive justice (DJ), procedural justice (PJ) and interactional justice (IJ) and post-recovery satisfaction. Design/methodology/approach A conceptual framework was developed by testing five hypotheses based on data collected from 337 salesperson–customer dyads. Findings The findings of this study reveal that DJ, PJ and IJ are positively linked with post-recovery satisfaction. In addition, post-recovery satisfaction negatively impacts customer distrust. On the contrary, customer distrust positively influences value co-creation behavior and has a negative impact on trusting intention. Finally, the customer’s level of demandingness significantly and positively moderates the linkage between the dimensions of justice perception and post-recovery satisfaction. Originality/value Despite extensive literature on distrust, a research model that examines customers’ distrust attitudes toward service failure and B2B recovery satisfaction needs to be developed and validated. In this regard, the authors developed a framework to measure post-recovery satisfaction and its association with customers’ distrust in B2B a context.

Multidimensional work-nonwork balance: are balanced employees productive at work and satisfied with life?

Given ever increasing work and nonwork demands, achieving work-nonwork (WNW) balance is an important priority for many employees. Scholars have only recently settled on a definition of WNW balance as multidimensional and, as such, our understanding of its antecedents and outcomes is limited. Drawing on Conservation of Resources theory, we explore how organizations can support employees to achieve WNW balance and whether ‘balanced’ employees are more productive at work and satisfied with life. In detail, we hypothesize that the positive effect of supervisor WNW support (FSS) on employees’ life satisfaction and job performance is mediated by multidimensional WNW balance. We find, across two studies with two waves each, that only the dimension of WNW balance effectiveness and not the dimension of WNW balance satisfaction mediated the relationships between FSS, life satisfaction (Study 1 and 2) and self-rated job performance (Study 1). The relationship between FSS and supervisor-rated job performance (Study 2) was not mediated by either WNW balance dimension. As such, organizations can facilitate WNW balance through FSS, while ‘balanced’ employees seem indeed happier with their life and consider themselves to be better performing at work. We discuss the unexpected finding regarding the superior role of WNW balance effectiveness over WNW balance satisfaction for our outcomes in relation to the conceptualization of WNW balance as multidimensional and delineate important theoretical and practical implications.

The Influence Of Work Competence And Work Stress On Performance With Job Satisfaction As A Mediation Variable

The purpose of this study was to determine the impact of competence and work stress on teacher performance in elementary schools, with job satisfaction as a mediating variable. This study used a causal quantitative method with a population of 161 teachers at the Cipinang Besar Selatan V elementary school and covered the entire population. The results of the study show that teacher competence has a positive and significant impact on performance. Work stress has a negative and significant impact on teacher performance. This study also found that teacher competency has a positive and significant impact on job satisfaction. The dimension of personality competence in teacher commitment has the greatest influence on job satisfaction. Job stress has a negative and significant impact on job satisfaction, with the response factor to ambiguity in work stress having the greatest influence. In addition, this study also shows that job satisfaction has a positive and significant impact on performance. Co-worker dimensions of job satisfaction have the greatest influence on teacher performance. This study also found that job satisfaction can function as a mediating variable between competence and teacher performance, with the complementary effect as the mediating effect. Likewise, job satisfaction can also be a mediating variable between work stress and teacher performance, with a mediating effect that also occurs, namely the Complimentary Effect.

ANALISIS KEPUASAN KERJA KARYAWAN PADA LE MERIDIEN BALI JIMBARAN

The hospitality industry is driven by human resources. Companies must pay attention to employee job satisfaction because it affects employee productivity. The purpose of this study was to determine employee job satisfaction at Le Meridien Bali Jimbaran, to find out what dimensions of employee job satisfaction were not optimal and to find out the efforts to increase employee job satisfaction at Le Meridien Bali Jimbaran. This study collected data using observation, interviews and questionnaires. The analysis technique used are Descriptive Statistics and Importance Performance Analysis. The results of this study show that employee job satisfaction on the expectation indicator is in the very satisfied category, while on the reality indicator it is in the satisfied category, meaning that there is a gap between expectations and actual employee satisfaction. There are six dimensions of job satisfaction that have not been optimal, namely salary, the work itself, co-workers, superiors, promotion and work environment. Efforts to increase employee job satisfaction at Le Meridien Bali Jimbaran by using a work culture, namely clan culture.

Public satisfaction with the quality of First Health Facility Services in Indonesia: Does sociodemographic matter?

Objective: To investigate individual characteristics related to satisfaction with the quality of First Health Facility Services (FHFS) in Indonesia. Methods: This cross-sectional study analyzes national representation data. Meanwhile, the study involved 9846 representative respondents in 2019. Respondent's satisfaction with FHFS based on the five dimensions of service quality (SERVQUAL) is a dependent variable. Independent variables consist of sex, marital status, age, education, employment, insurance ownership, and economics. The study used multivariate logistic regression to explain the relationship between individual characteristics and FSHS quality. Results: 77.3% Respondents were satisfied with FHFS, with the highest order of satisfaction dimensions being assurance (59.4%), empathy (57.3%), reliability (53.6%), responsiveness (52.7%), and then tangibility (49.1%). Multivariate logistic analysis showed that divorce was 1.48 more likely than never-married to be satisfied (95% CI 1.17-1.87). Employees were 0.77 less likely than the unemployed to get satisfied (95% CI 0.70-0.86). Respondents with higher education was 0.82 less likely than those with primary education to be satisfied (95% CI 0.67-0.99). Meanwhile, respondents who had government-run insurance were 1.61 more likely than uninsured to be satisfied (95% CI 1.42-1.80). Moreover, the rich were 0.82 less likely than the poor to get satisfied (95% CI 0.73-0.92). Conclusions: Community satisfaction with FHFS is generally high, though some areas could be improved. Demographic factors are still strongly related to satisfaction ratings. The government can assess the quality of services in accordance with standards and disseminate information about service standards for primary facilities to all levels of society, ensuring that service satisfaction is rated as good by all groups.

Impact of organizational communication on teacher’s job satisfaction

The impact of organizational communication on teachers' job satisfaction is a relevant topic for educational research, as it can provide insights into how to improve the quality of teaching and learning in schools. This study aims to explore the relationship between different dimensions of organizational communication and teachers' job satisfaction, based on a literature review of previous studies in this field. The literature review covers the following aspects: the definition and measurement of organizational communication and job satisfaction, the theoretical frameworks and models that explain the link between them, the empirical evidence and findings from various contexts and levels of education, and the implications and recommendations for practice and future research. The study combined a descriptive and an analytical approach, and exploited secondary data from already published sources. The main findings suggest that organizational communication has a positive and significant impact on teachers' job satisfaction, especially when it is characterized by clarity, openness, feedback, involvement, leadership, and school climate. However, there are also some challenges and limitations that need to be addressed, such as the diversity of communication styles, the complexity of communication channels, the influence of individual and organizational factors, and the need for more rigorous and comprehensive research methods. The study concludes with some suggestions for improving organizational communication and enhancing teachers' job satisfaction in higher education institutions.

THE MEDIATING EFFECT OF PLACE ATTACHMENT ON THE RELATIONSHIP BETWEEN SENIOR CITIZEN ACTIVITY INVOLVEMENT AND ACTIVITY SATISFACTION - A CASE FROM THE PERSPECTIVE OF LEISURE MANAGEMENT

At present, most countries in the world regard aging in place as the main goal of the elderly society. Meanwhile, senior citizens are encouraged to participate in community activities, and long-term care (LTC) resources are provided in the community. Previous studies have also mentioned that activity involvement and place attachment are more likely to affect activity satisfaction Therefore, the purpose of this study is to use place attachment as the mediating variable to explore the influence of the relationship between activity involvement and activity satisfaction. By the survey method, a total of 400 questionnaires were sent out, and 387 valid questionnaires were recovered. The analysis results revealed that activity involvement and place attachment has a significant positive influence with activity satisfaction respectively. Place attachment only has a mediating effect on the relationship between the self-expression (dimension of activity involvement) and the psychological satisfaction (dimension of activity satisfaction). Relevant management suggestions are also put forward.

Analysis of Patient Satisfaction in The Context of Health Worker Performance at The Community Health Center Ngoro District Mojokerto In 2023

Human Resources are the main factor of problems that often arise in an organization such as in health service institutions. Puskesmas as a health service that is directly related to the lower community has an important role in achieving the quality of health services. the phenomenon of patient satisfaction the results of interviews with researchers at UPT Puskesmas Ngoro in July 2023 obtained data, out of 15 people, 10 still complained that they were not satisfied, and 7 were satisfied with the performance of health workers. The purpose of this study was to analyze patient satisfaction with the performance of health workers at UPT Puskesmas Ngoro in 2023. The research method used in this research is quantitative survey research (survey research). Research design in this study is quantitative research with cross sectional method. The sampling technique used accidental sampling and data analysis using the Spearman Rank statistical test. The results showed that of the 68 respondents, most (73.5%) stated that the performance of health workers was very good, namely 50 respondents. From the results of this study indicate that the level of patient satisfaction from each dimension of satisfaction ranges from 87% to 90%, which is very satisfied, meaning that patients at the puskesmas have rated well the services provided by the puskesmas. Based on the Spearman Correlation test using SPSS, the p value is 0.008 α 0.05, meaning that H0 is rejected and H1 is accepted, which can be concluded that this study shows that there is a relationship between the performance of health workers and the level of patient satisfaction at UPT Puskesmas Ngoro, Mojokerto Regency in 2023.

Analisis Perbedaan Tingkat Kepuasaan Pasien terhadap Pelayanan Perawat di Rawat Inap VIP dan Bangsal

This study aims to look at the analysis of the level of patient satisfaction with nurse services at VIP (Very Important Person) inpatient care and Wards at Padangsidimpuan City General Hospital. This research method is analytic with a cross-sectional approach. This research began to be carried out in September 2022 - March 2023 in the VIP Inpatient Ward at Padangsidimpuan City General Hospital. The study sample of VIP inpatients was 96 people and Ward was 96 people with sideways purposive technique. Univariate and bivariate data analysis with Chi-square test. The results showed that in the VIP room, the most dissatisfied were 50 people (52.1%) and the wards were the most dissatisfied with 76 people (79.2%). The results of the chi-square test obtained a p-value ≤ 0.05, so there was a significant relationship between VIP and Ward patient satisfaction with the dimensions of Patient Satisfaction at Padangsidimpuan City General Hospital. In conclusion, there is a significant relationship between VIP and Ward patient satisfaction with the dimensions of Patient Satisfaction at Padangsidimpuan City General Hospital.&#x0D; &#x0D; Keywords: Nurse Service, Satisfaction Level, VIP, Ward.

Exploring the determinants of destination satisfaction: a multidimensional approach

Tourism, as one of the major contributors to the world GDP, offers a wide range of economic and non-economic benefits to global society. The exchange of culture and values through travel and tourism improves harmony among people, which is essential for global peace. Consequently, governments have started giving policy significance to the tourism sector and making budget allocations for its promotion in their respective countries. This increased attention on tourism promotion through policy initiatives has fostered research attempts on various aspects of tourism, making it relevant and contemporary. However, few research attempts have been made to study the precursors of destination satisfaction. Therefore, the present study aims to fill this gap by studying the determinants of destination satisfaction through a multidimensional approach. The current study aimed to examine the dimensions of destination satisfaction and its role in deciding the destination loyalty. The study reveals interesting findings that helps the administrative apparatus in the tourism industry to come up with tailor-made policies to sustain and further enhance economic growth. The study findings reveal that factors such as satisfaction with destination characteristics, destination environment, and price significantly influence destination satisfaction among tourists visiting the Maldives. These findings underscore the importance of price as a determining factor in tourists' decision to visit the Maldives, suggesting the promotion of guesthouse tourism to provide a range of price options to attract a diverse tourist base. Additionally, the study emphasizes the necessity to enhance the quality of destination characteristics and prioritize environmental conservation efforts to ensure a positive tourist experience. The results highlight the important dimensions that determine the destination satisfaction of tourists visiting Maldives.

Analyzing Big Social Data for Evaluating Environment-Friendly Tourism in Turkey

Tourism in Türkiye is fundamentally important for both the Turkish economy and travelers. Green tourism has gained increasing attention in the last few years. Analyzing big social data for evaluating environment-friendly tourism in Türkiye is important to gain an understanding of the factors impacting travelers' intention to echo-friendly hotels. To meet the goal of the study, the data was retrieved from the Tripadvisor website using a crawling technique. Machine learning techniques, particularly Latent Dirichlet Allocation (LDA), were utilized to discover satisfaction dimensions from the user-generated content. The k-means clustering approach was deployed for data segmentation. Finally, the online reviews classification model was trained and compared using Long Short-Term Memory (LSTM), and Gated Recurrent Unit (GRU). The obtained results reveal several important dimensions that impact tourists' experience.

Job Satisfaction and Gender in Italy: A Structural Equation Modeling Approach

AbstractThe aim of this study was to propose a reliable measurement model for the concept of job satisfaction in Italy and to test its measurement invariance across gender. We used the 2003 and 2009 Italian National Statistical Office (ISTAT) Family and Social Subjects (FSS) data, containing information on 8 dimensions of job satisfaction. The best-fitting model was a four-factor one, including the dimensions of intrinsic, rewards, timing and socio-contextual job satisfaction. Multi-group analysis supported the measurement invariance across gender. Additionally, we evaluated the role of several job and individual characteristics as determinants of job satisfaction for men and women. While for a number of them the patterns of association with job satisfaction were similar over genders, some differences also did emerge.

The relationship between visitors’ motivations and satisfaction about a Brazilian sacred complex

PurposeThe purpose of this paper is to analyse the relationship between the motivation and satisfaction of visitors, both tourists and residents, of a sacred urban complex located in Santa Catarina, Brazil.Design/methodology/approachThis descriptive research uses quantitative and survey methods to collect the data. The sample of this study consists of 400 visitors, comprising tourists and residents who were in Vale das Graças, Santa Catarina, Brazil, between August and September 2019. Descriptive statistics and linear regression analysis were used to analyse the data.FindingsThe results of this study showed people who visit the site for reasons of religious belief, cultural pleasure and mental relaxation feel satisfied and emotionally touched by the religious atmosphere. It was also perceived that all dimensions of satisfaction significantly influenced the motivation to visit the Vale da Graça; that is, tourists and residents tend to feel more motivated to visit the Sacred Complex when they are satisfied with the contact with faith provoked by the visit.Originality/valueThis research provides theoretical and managerial contributions. Initially, this study contributes to research related to urban religious tourism and the perception of residents and tourists (visitors) in relation to a sacred complex. In general, this research on the subject investigated only the tourist's perspective. In addition, this study also brings management contributions for the destination administrators by understanding the behaviour of visitors to religious tourist sites located in the urban area of municipalities and giving their opinions on the satisfaction and motivation of aspects related to religious contact to visit such sites, thus helping in the management process of the attraction and surroundings.

The Relationship between Access to Financial Resources and Marital Satisfaction among Married Women of Tabriz

Introduction: The family is the basic pillar of society and the main center of human growth and excellence. The formation of this sacred institution is due to the marital bond between a man and a woman. Satisfaction with married life refers to the satisfaction with the family and satisfaction with the family pertains to satisfaction with the lives of men and women. Method: In the current survey questionnaires were used to collect data. Standard energy questionnaire (1998) was used to measure the variable of marital satisfaction, and for the variable of financial resources, a researcher-made questionnaire was used. The statistical population of the research included married women over the age of 15 living in Tabriz city, and among them, 384 were selected as the sample using multi-stage cluster sampling. Findings: The collected data showed that the mean value of women’s marital satisfaction was above average, and the mean value of available financial resources to them was above average. In the dimensions of marital satisfaction, the mean value of personality issues, couple relationship, conflict resolution, financial management, leisure time, sexual relationship, and relatives and friends were above average, and the dimension of marriage and children was lower than average. The result of tests showed that there is a significant direct relationship between marital satisfaction and its dimensions and available financial resources. According to the findings, the more financial resources available to women, the higher their marital satisfaction was likely to be. In fact, financial resources as a support can be effective in providing psychological security and subsequently improving marital relationships and marital satisfaction.

The Correlates and Predictive Factors of Work Stress, Job Satisfaction, and Resilience in Nurses in the Post-COVID-19 Era

Individuals in the asymptomatic incubation period of COVID-19 are highly contagious. This threat of asymptomatic transmission contributes to increased stress among nursing staffs and undermines their resilience. This study was designed to explore the correlates and predictive factors of resilience in the contexts of work stress and job satisfaction among nursing staffs. A cross-sectional study design was employed on a convenience sample of 408 nurses. The survey included a demographic datasheet, the Nurse Occupational Stressor Scale, Job Satisfaction Scale, and Resilience Scale. Inferential statistics were conducted using independent sample t test, Pearson correlation analysis, and stepwise multiple linear regression. The participants were an average 32.6 years old. The average resilience score indicated a "moderate" resilience level. Resilience was treated as the dependent variable, while the demographic variables, Nurse Occupational Stressor Scale score, and job satisfaction dimension scores were treated as independent variables. Stepwise regression analysis was used to identify the key predictors of resilience, which included professional autonomy and development (β = .468, p <.001), occupational hazards (β = .163, p <.001), interpersonal interaction and collaboration (β = .223, p < .001), self-perceived economic status (β = -.093, p < .05), supervisor's leadership style (β = -.118, p < .05), and marital status (β = .078, p < .05). The model explained 39.4% of the total variance. The results of this study support healthcare providers promoting resilience in several specific ways. Healthcare organizations should enhance professional competence through professional education and training programs; improve workplace safety; foster an atmosphere conducive to team cooperation; provide job support through mentorship and apprenticeship systems and caring leadership from nursing supervisors; continuously conduct caring and stress-relief activities; and utilize online self-report health questionnaires to enable nursing staff facing psychological and emotional challenges to seek professional counseling and support. Enhancing resilience strategies on a long-term basis can improve the mental health of nursing staff, which may be expected to enhance the quality of patient care.