Dimensions Of Satisfaction Research Articles

Municipal Executive Recommendation by Citizens: Who Is Most Significant?

This paper explores which variables are more significant in municipal executive recommendation by citizens. We estimated the influence of public dimensions, such as municipe loyalty, municipe satisfaction, and municipe perceived value in municipal executive recommendation by citizens. Then, we tried to understand if the citizen’s opinions influenced the evaluation of the municipal executive recommendation. The parishes of the municipality of Valongo were selected and analyzed, namely the parishes of Alfena, Campo e Sobrado, Valongo, and Ermesinde, and a total of 998 questionnaires were collected. Data were collected in November 2020 in the different parishes under study. It was concluded that all studied dimensions were statistically significant in the final structural estimated model. The structural results point to municipe loyalty and municipe satisfaction dimensions having a direct, positive, and statistically significant influence on municipal executive recommendation. On the other side, the municipe perceived value dimension has a direct positive but not statistically significant influence on municipal executive recommendation. This study showed that a loyal and satisfied citizen recommends the continuity of the municipal executive in the city’s political leadership in which he or she lives. Therefore, for the municipal executive administration, it is fundamental to know which dimensions the society considers most important in order to be able to remain in the management of the shared destinies of a city. In this sense, political decisions throughout the mandates can be directed, on the one hand, to the satisfaction and loyalty of the citizens and, on the other hand, to the balanced management of the destinies of this type of public entity.

Job Satisfaction as Antecedent of Organizational Citizenship Behavior: An Empirical Study Among Academicians

Purpose: Organizational citizenship behavior is significant for enhancing organizational effectiveness. Due to the importance of employee citizenship behaviors for organizations, it is necessary to analyze the impact of the antecedents of citizenship behaviors for promoting such behaviors among employees. This research work has examined the predictive ability of the different dimensions of job satisfaction in eliciting organizational citizenship behaviors among academicians working in private arts and science colleges. The dimensions of job satisfaction taken up for analysis include – salary, workload, physical work environment, interpersonal relationship, leadership style and job security. The dimensions of Organizational citizenship behavior include – altruism, sportsmanship, conscientiousness, civic virtue and courtesy. Methodology: Primary and Secondary data were used in this study. The primary data was based on the sample survey conducted among academic staff employed in private arts and science colleges. The sample size for the study is 112. Data was analyzed using Correlation and multiple regression methods using SPSS version 28. Findings: The results have established job satisfaction as a significant predictor of the organizational citizenship behavior dimensions of sportsmanship, civic virtue and courtesy. Workload was found to have the strongest antecedent ability. Practical Implication: The results of the study will help educational institutions to better manage the organizational factors that promote job satisfaction among academic staff. Satisfied staff will engage in citizenship behaviours that will strengthen the academic institution. Originality: This research work has examined and established the predictive ability of job satisfaction in eliciting organizational citizenship behaviours among academic staff. The reciprocity norm of Social Exchange theory which advocates that satisfied employee reciprocate their satisfaction by displaying citizenship behaviour is confirmed in this work.

Satisfaction With Community Health Education Among Residents in China: Results From a Structural Equation Model.

BackgroundAlthough community health education has drawn lots of attention from the public, evidence on resident satisfaction is still sparse. This study aims to explore the relationships among five dimensions (perceived quality, perceived value, public expectation, public trust, and public satisfaction) of satisfaction with community health education among Chinese residents.MethodsWe constructed a theoretical public satisfaction model for community health education based on the American Customer Satisfaction Index (ACSI) model. There are five dimensions in the theoretical model, including public expectation, perceived quality, perceived value, public satisfaction, and public trust. We recruited 474 respondents from a quota sampling based on gender and age, and collected information on five dimensions of satisfaction with community health education. The relationships of the five dimensions were examined using structural equation model.ResultsThe mean scores of public expectation, perceived quality, perceived value, public satisfaction, and public trust for the participants were 11.44 (total 15), 123.89 (total 170), 14.18 (total 20), 10.19 (total 15), and 15.61 (total 20), respectively. We obtained a structural equation model with a good fitting degree. There was a direct effect of perceived quality on perceived value (γ = 0.85, P < 0.01), public trust (γ = 0.81, P < 0.01) and public satisfaction (γ = 0.58, P < 0.01), and a direct effect of public expectation on public satisfaction (γ = 0.36, P < 0.01) and perceived value (γ = 0.25, P < 0.01).ConclusionsWe provide a good tool to measure public satisfaction with community health education, which can be potentially used to measure public satisfaction and improve the effectiveness of health education.

Job Titles and Job Satisfaction: An Ethno-Phenomenological Inquiry with Reference to a Transportation and Utility Firm

The current study aims to investigate the extent to which job titles and job characteristics contribute to the job satisfaction of employees at a Midwestern United States utility and transportation company using Hackman &amp; Oldham’s Job Characteristics Model (1976) and Katz and Van Maanen’s (1977)Loci of Work Satisfaction. It assumes if job titles are designated based on these characteristics—then employees will be more satisfied and therefore more motivated and productive. The researchers undertook an ethno￾phenomenological approach with a data of 25 full-time employees who were interviewed about their overall experience regarding their job and how they feel the five core dimensions of work satisfaction (Hackman &amp; Oldham, 1976) are related to their job titles using a semi-structured pattern following Kvale’s (1996) framework. Results demonstrate that employees in this organization feel that job titles significantly impact their overall job satisfaction and responded positively to all five of the core job characteristic dimensions. However, employees who feel that their job title affects their external rapport perceived a need to alter their job titles. This study was restricted to self-report measures at a single organization.

INVESTIGATION ON SATISFACTION AND EMOTIONAL BEHAVIOR CHANGES OF TIBETAN EDUCATIONAL LANGUAGE POLICY IN GANZI TIBETAN AUTONOMOUS PREFECTURE

BackgroundFrom the early empirical research results, we found the special methods and dimensions of education policy performance evaluation. These studies transition to outcome assessment and process assessment. Recent work has combined performance evaluation and education policy evaluation, and combined them. This study reconsiders the structure and measurement criteria of education policy performance in Tibet. To understand the current situation and characteristics of the implementation of educational language policy in Tibet and the changes of emotional behavior.Participants and MethodsA questionnaire survey was conducted among 945 middle school students in Ganzi Prefecture. Based on the results of Wang Shiying's questionnaire survey in Taiwan and the suggestions of the members and leaders of the research group, this study compiled a self-made Tibetan language education language policy scale. There are two types of balances, one is closed and the other is open. From the perspective of item reliability, structure reliability, alpha, ave and partition validity, this study makes an item analysis and reliability analysis on the four dimensions of language acquisition, policy attitude, policy awareness and policy satisfaction. Statistical software package amos21. 0 for confirmatory factor analysis (CFA).ResultsThe results show that the structural model of Tibetan educational language policy has been supported by the local government, which shows that the Tibetan educational language policy is effective. From large to small, the performance dimensions of educational language policy are: satisfaction with Tibetan educational language policy > Tibetan ability > Tibetan use > Tibetan educational language policy awareness. The standard deviation of each dimension from large to small is: Tibetan use > Tibetan ability > satisfaction with Tibetan educational language policy > recognition of Tibetan educational language policy. At present, the average value of the average performance evaluation of education policy in the questionnaire analysis is 3.6150 ~ 4.0595, which is equivalent to the degree of “above average”, and the overall performance is ideal. The correlation between Wittenberg coefficient and UCA was 0.81; The correlation between emotional language table and it is 0.59. Consistent with the expected results, language function is related to the evaluation of various policies; Emotional factors are related to the evaluation of the relationship between language recognition. (most correlation values are 0.30-0.70). From the perspective of discriminant validity, the correlation between social and emotional language items of Russell et al is only 0.170. As mentioned above, their correlation with other variables is also different. The correlation between Wittenberg's social and emotional language subscales is 0.44, which is significantly lower than the reliability of various scales, and the correlation between the two languages and other variables is also inconsistent. One of Wittenberg's findings is that social language has a high correlation with the UCLA scale, but this may also be partly due to the imbalance of the UCLA scale, that is, there are too many items for policy and less items for language and attachment.ConclusionThis paper discusses the dimensions and components of the performance of education policy in Tibet. In the analysis, some theoretical hypotheses of the performance structure of Tibet's education policy are tested, and the empirical data are combed to give an overall view of the criticism contained in these studies. This study constructs the model blueprint of the performance structure of Tibetan language education language policy, which provides reference and suggestions for future researchers. However, Ganzi Tibetan language education is a complex project, which will take a long time to implement. Therefore, the implementation of Tibetan language education needs unremitting efforts. On the basis of summarizing the successful experience of Tibetan language education, local governments and education departments should further study and accurately grasp the laws of education, promote the innovation of Tibetan language education ideas and clarify the objectives of Tibetan language education.AcknowledgementsThis article is a research project of the social science department of Hainan Province"(No. HNSK(ZC) -19 -08).

Application of a Hybrid Multi-Criterion Decision-Making Model for Evaluation and Improvement of Nurses' Job Satisfaction.

BackgroundThe global shortage and turnover of nurses is a current challenge. Past studies have shown that nurse job satisfaction may ameliorate nurse shortage. Although there are many studies on the criteria influencing nurses' job satisfaction, few have examined the causal relationships and weight of each criterion from a systematic perspective.ObjectiveIdentify the key criteria and causal relationships that affect nurses' job satisfaction, and help nurse leaders identify high-weight, high-impact dimensions and contextualize them for improvement.MethodsThe study developed a hybrid multi-criterion decision-making model, which incorporated the McCloskey/Mueller satisfaction 13-item scale (MMSS-13), and the Decision-Making Trial and Evaluation Laboratory and the Importance-Performance Analysis methods the model was used to analyze key factors of nurse satisfaction and their interrelationships based on the experience of 15 clinical nurse specialists.ResultsIn MMSS-13's dimension level, “satisfaction with work conditions and supervisor support” (C5) had the highest impact, and “satisfaction with salary and benefits” (C1) had the highest weight. In criteria level, “salary” (C11), “flexibility in scheduling time off” (C24), “maternity leave time” (C31), “opportunities for social contact after work” (C41), and “your head nurse or facility manager” (C51) had high influence under their corresponding dimensions. The “benefits package” (C13) was the top criterion with the highest impact on MMSS-13.ConclusionsThis study assessed nurses' job satisfaction from a multidimensional perspective and revealed the causal relationships between the dimensions. It refined the assessment of nurse job satisfaction to help nurse leaders better assess nurse job satisfaction and make strategic improvements. The study found that compensation and benefits had the highest weight in nurses' job satisfaction. Meanwhile, support for family responsibilities and working conditions, and support from supervisors were the cause dimensions of job satisfaction. Among the more detailed criteria, salary, benefits package, maternity leave time, and leadership had a greater impact on nurses' job satisfaction. Nurse leaders should start with these dimensions to achieve efficient improvement of nurses' job satisfaction.

Measuring Website Quality using Service Quality and User Satisfaction Dimensions: A Conceptual Framework

Measuring Website Quality using Service Quality and User Satisfaction Dimensions: A Conceptual Framework

The Effectiveness of the Acceleration of the Irrigation Water Use Improvement Program (P3-TGAI) in the Covid-19 Pandemic in the South OKU District

The Acceleration of the Irrigation Water Use Improvement Program (P3-TGAI) is a program to meet irrigation water needs which is an extension of the program for the acceleration of improvement in irrigation water use, which is the rehabilitation, improvement, or construction of an irrigation network based on the participation of the farming community which is carried out by the Water User Farmers Association, the Association of Farmers Users of Water. Water or Parent Water User Farmers Association in a self-managed way. The purpose of this study was to determine and analyze the effectiveness of P3-TGAI during the Covid 19 pandemic in South OKU District. The theory used in the research is the theory of effectiveness. Effectiveness can be defined as the level of an institution's ability to achieve predetermined goals or objectives. The analytical method used is the descriptive quantitative analysis method. to measure the effectiveness of P3-TGAI using four indicators, namely program success, target success, program satisfaction, input and output levels, and overall goal achievement. The results of this study indicate that the overall effectiveness of P3-TGAI during the Covid 19 pandemic in the South OKU District has been successful and is categorized as effective. Of the five dimensions of effectiveness analyzed, two dimensions of effectiveness have not been implemented properly, namely the dimensions of program success and the dimensions of target success, while the dimensions of effectiveness that have been well implemented are the dimensions of satisfaction with the program, dimensions of input and output levels, and dimensions of overall goal achievement

The Effects of Tourism on Local Community Quality of Life and Living Place Satisfaction: A Case of TRNC

Nowadays, living place satisfaction and quality of life play an increasingly important role and more studies are being conducted on these topics. This conceptual paper explores and discusses the concepts and dimensions of sustainable tourism, satisfaction and quality of life. The aim of the study is to determine the extent of tourism development among local community by determining local community's attitudes toward tourism, taking into account tourism development in destination areas. In this research, the questionnaire technique, which belongs to the quantitative research methods was preferred as an instrument for data collection. The data were collected from the local population in the Kyrenia region of Northern Cyprus. Based on the results obtained from 259 participants of the survey conducted with the participation of the local community living in Kyrenia, one of the most important tourist destinations in Northern Cyprus, the results were tabulated and interpreted in terms of the demographic information of the participants and then on the axis of the research scales the influence of the local community on tourism, the quality of life and the living place satisfaction.

The Relationship Between Participant Satisfaction, Perceived Service Quality, and Expenditures in A Sports Event

This research aimed to propose a model for the enhancement of service quality of the 2nd Thailand Open Master Games 2022 in Thailand. Data were collected from a sample survey of 583 participants i.e., athletes, referees, coaches, officials, team managers, volunteers, and all involved. A simple sampling was used. A particular focus of the study is if and how participant satisfaction influences participant’ expenditures. It is hypothesized and argued that expenditure depends on satisfaction relative to perceived service quality. Descriptive and regression analytical techniques were employed for data analysis. Three primary dimensions in service quality were identified in the sports context: sporting event quality, staff quality, and venue and sports facilities quality. It is empirically found that perceived service quality affected participants' satisfaction and those participants with satisfaction greater than their perceived service quality during the visit spend significantly more. The management in sports events could apply the findings in delivering services with a view to boosting customers. A limitation of this study, however, is that the satisfaction is not measured systematically taking into consideration several dimensions of satisfaction that should be addressed in future research.

Evaluation of the Relationship Between Foreign Patients' Satisfaction and Financial Dimension, Treatment Quality, and Treatment and Tourism Facilities in Hospitals of Iran University of Medical Sciences

Background: Medical tourism provides Effective economic, political and social profits to the countries active in the field, which should be taken into account in a competitive market. This study aimed to evaluate the relationship between foreign patients' satisfaction and other aspects of health tourism in educational and medical centers of the Iran University of Medical Sciences (IUMS).&#x0D; Methods: This was a descriptive correlational study with a researcher-made questionnaire. The first part of the questionnaire contained the demographic characteristics of the participants, and the second part included 30 questions about the components that affect receiving medical services by foreign nations. The reliability coefficient of the questionnaire was determined by using Cronbach's alpha (0.980). Expert judgment was used to assess the validity of the questionnaire. Out of 70 hospitals affiliated with the University of Iran in 2019, 10 hospitals from 35 licensed centers in the field of international health were randomly selected, and 300 questionnaires were delivered to foreign patients who were willing to complete the questionnaire. The received information was from Random sampling recorded in SPSS25 software. Descriptive Statistics was used to determine the effective factors. &#x0D; Results: The largest numbers of foreign patients in this study were from Iraq (64 %) and Kuwait (24 %), respectively. In correlation review, there was a significant relationship between satisfaction of foreign patients and financial dimension (0.785), quality of treatment dimension (0.914), medical facilities dimension (0.799) and tourism facilities dimension (0.918) in hospitals.&#x0D; Conclusion: This study demonstrates that there is a significant relationship between satisfaction of foreign patients and other aspects of health tourism (such as financial dimension, treatment quality, treatment and tourism facilities) in hospitals, Which needs to be given special attention by health tourism managers for short-term and long-term planning for its development.

Evidence of multidimensional gender inequality in energy services from a large-scale household survey in India

Energy access delivers broad socio-economic benefits, but few studies have examined how benefits are allocated within the household. Here we conduct a large-scale survey with 4,624 respondents across six Indian states to provide results on intra-household differences across multiple outcome dimensions of energy service, including knowledge, satisfaction, utilization and opinion. Using a Women’s Empowerment Index (WEI) to measure household-level gender equality, we find that women in low-WEI households are less aware of energy services and use less electricity than their spouses. This awareness gap manifests in differences in satisfaction, as women in higher-WEI households show more concern with energy services and fuel sources. Overall, these results signify that the ‘one-size-fits-all’ approach of providing energy access may not effectively meet the goal of sustainable energy for all. Bridging the gender gap through targeted information and learning campaigns that empower and educate women could unlock additional support for sustainable energy policies.

MODEL PENGUKURAN KEPIMPINAN AUTENTIK DAN KEPUASAN KERJA GURU SEKOLAH RENDAH PINGGIR BANDAR

Authentic leadership is one of the areas discussed in the modern leadership literature in recent times by researchers and practitioners. Nevertheless, the issue of the increasing trend of early retirement among teachers has caused disruption to educational policy planning. This is due to changes in leadership patterns that also encourage early retirement. Therefore, this quantitative study by cross -sectional survey aims to analyze the dimensions of authentic leadership and job satisfaction of teachers in primary schools in Kuala Nerus district, Terengganu. In addition, the influence between authentic leadership and teacher job satisfaction was also the objective of this study. The instrumentally was adapted from previous studies collected from 289 teachers randomly selected through stratified random sampling technique. Data were analyzed using descriptive statistics, inferential statistics and Structural Equation Model (SEM) with the help of AMOS software. The CFA findings showed four dimensions and 12 behaviors in authentic leadership as well as 15 behaviors for teacher job satisfaction were accepted and validated. In addition, the findings of the study also found that authentic leadership affects teachers' job satisfaction at a rate of 34.4%. Finally, this study successfully developed a model for measuring authentic leadership and teacher job satisfaction. It is hoped that this study can contribute to the development of the practice of leadership style of headmasters so as to provide optimal job satisfaction to teachers in suburban primary schools.

Telemedicine Patient Satisfaction Dimensions Moderated by Patient Demographics.

Background: A multi-dimensional telemedicine patient satisfaction measure is utilized to provide managerial insights into where service improvements are needed and factors that impact patient service perceptions. This research explores the influence of patient demographics on telemedicine satisfaction. Four dimensions of telemedicine patient satisfaction (health benefits, patient-centered care, monetary costs, and non-monetary costs) were compared across patient gender, income, and education levels. Methods: A survey of 440 US telemedicine patients on patient satisfaction was measured with Likert scale items to create a multi-dimensional construct using the SERVQUAL model. MANOVA, ANOVA, and linear contrasts were used to examine the impact of patient demographics on telemedicine satisfaction dimensions. Results: The findings revealed that patient demographic characteristics moderated various dimensions of their telemedicine experience satisfaction. Satisfaction with telemedicine health benefits was moderated by patient gender and income levels. Patient-centered care was moderated by patient gender, income, and education levels. Satisfaction with the monetary cost of telemedicine was associated with patient gender and education level. Patient education level influenced their satisfaction with telemedicine non-monetary costs. Discussion: Notable trends include generally higher patient satisfaction for women and those with lower education levels. Patient income showed mixed trends regarding the four dimensions of patient satisfaction. Improvements in patient health literacy along with customized services may improve telemedicine patient care satisfaction and health outcomes. Conclusions: Measuring telemedicine patient satisfaction with a multi-dimensional assessment tool provides insights into how patient demographics influence perceptions of services received. The findings highlighted perceptions of telemedicine patient satisfaction dimensions that differed across patient demographics and provided insights into their overall impact on telemedicine patient satisfaction.

Assessing sexual health status among Tunisian ICU healthcare providers in times of the COVID-19

IntroductionThe COVID-19 pandemic has dramatically affected ones well-being. ICU healthcare providers are particularly concerned by this impact which includes physical, mental and socioeconomic repercussions. Others health dimensions could be deeply affected but not well explored such as the psycho-sexual status.ObjectivesThe aim of this study was to assess sexual health status among ICU healthcare providers.MethodsThis was a cross-sectional study enrolling Tunisian ICU healthcare providers and conducted between July and September 2021. Data collection was based on a self-administrated questionnaire. To assess sexuality, Arabic validated versions of the IIEF-15 and the FSFI was used for male and female respectively. The Fear of COVID-19 Scale and the Rosenberg Self-esteem questionnaire were also used.ResultsTwenty ICU workers (13 physicians and 7 nurses) were enrolled. The mean age was 28.2 years and the sex ratio was 2.3. All participants were involved in COVID-19 crisis management and 80 % reported an increase in their workload. The mean Rosenberg scale was 27 suggesting a low self-esteem. The mean Covid19 Fear Scale was 26 ± 2. For the IIEF-15 the mean score was 17 ± 3 (moderate erectyl dysfunction) and the most damaged dimension was the intercourse satisfaction. For the FSFI scale, the mean was 23 ± 5 witch (a low sexual dysfunction). A high sexual desire with a lack in the satisfaction dimension was reported in 90% of cases. Only 4 participants have consulted a sexologist.ConclusionsCOVID-19 has a serious sexual impact in ICU healthcare providers justifying urgent psychological interventions.DisclosureNo significant relationships.

Relationship between achievement in physics and mathematics and family functioning

The development of pedagogical-psychological theories causes an increase in the number of examined factors (cognitive and non-cognitive). One of the non-cognitive factors is the family environment, so the paper deals with determining the connection between success in physics and mathematics and family functioning. In the research, 80 seventh and eighth-grade elementary school students participated. The constructed questionnaire included eight dimensions of family functioning: cohesion, flexibility, disunity, networking, chaos, rigidity, family communication, and family satisfaction. Results showed that students whose parents are married achieve significantly higher scores on all four mentioned scales. The children whose parents are divorced achieved the lowest marks. Also, the dimensions of communication and family satisfaction are rate as good. The chaotic component was influenced by parents‘ level of education, where the highest value was expressed by students whose parents are at the primary school level. This component proved to be important for students’ achievements in mathematics. Achievements in physics were influenced by the level of cohesion, whose increase also caused a higher student achievement. Family environment is an important factor determining students’ development, functioning, and school success, so it is important to monitor its impact and train teachers to work with students from dysfunctional families.

THE IMPACT OF RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION AND LOYALTY IN LUXURY HOTELS

The purpose of this paper is to determine the key dimensions of relationship marketing that influence customer satisfaction, as well as the impact of customer satisfaction on customer loyalty in a luxury hotel context. A survey was conducted on a convenience sample of 311 Croatian citizens who stayed in 5-star hotels in the year prior to the study. The research results show that not all dimensions of relationship marketing influence customer satisfaction. Competence, trust, and communication, as relationship marketing dimensions, have a statistically significant impact on customer satisfaction. The findings also suggest that customer satisfaction has a statistically significant influence on customer loyalty. This study contributes to the theory of relationship marketing. In addition, the obtained results have implications for hotel managers seeking to implement relationship marketing strategies to achieve customer satisfaction and loyalty.

Improvement Quality of Software Requirements Using Requirement Negotiation System for Supporting Decision

The Requirement Engineering phase, where all requests and software requirements of the user and the client are delivered, understood and agreed upon. However, often the developers are just too focused on implementing the software, even though the Requirements Engineering phase is a phase that can have a big impact. The impact is not only on the final product but also on the development process itself. In this study, the authors conducted software development negotiation of software requirements as a medium for stakeholders to negotiate the requirements of software products. In the negotiation system, the author will provide a means of decision support or group decision support system that a method of resolving conflicts. The main objectives of this work are twofold: 1) to assist the negotiation process between stakeholders and 2) to improvement quality software after negotiation. The workings of the E-Voting method are by giving choices to each sub-specification that has been chosen by stakeholders. We will select the choice that has the highest number of votes as a specification. We used prototyping as a method of developing a system life cycle because prototyping is very open to improvements that might occur after it releases the prototype version system. The results of evaluations show that the system has a high success rate based on 3 dimensions of testing, Performance (80.5%), Usability (78.5%), and User Satisfaction (78%).

Comparing the Dimensions of Marital Intimacy, Commitment, and Satisfaction in Couples With and Without Pre-Marriage Counseling Experience

Aim: The purpose of this study was to compare the dimensions of intimacy, commitment, and marital satisfaction in couples with and without pre-marrital counseling. Methods: The present study is a causal-comparative study, and the statistical population includes two groups of married people in Tehran between 2018-2019, one of which had experienced premarital counseling while the other group did not have this experience. The sample consisted of two groups of married people using available and convenient sampling method which consisted of total of 60 couples. Three questionnaires of intimacy, commitment and marital satisfaction were applied. Data were analyzed using descriptive statistics indices and the mixed variance analysis method using SPSS software. Results: Findings showed that there was a significant difference between the two groups regarding the dimensions of marital intimacy in the dimension of psychological intimacy. And comparing the dimensions of marital commitment in the two groups showed that there is a significant difference in the dimension of personal commitment. Comparison of the dimensions of marital satisfaction showed that the counseling group in the dimension of children and parenting was significantly higher than in the counseling group. Conclusion: Therefore, it seems that pre-marital counseling programs need training and interventions in order to promote intimacy, commitment, and marital satisfaction.

Motivation, perceived authenticity and satisfaction of tourists visiting the monastery of Mor Hananyo-Mardin, Turkey

Purpose This study aims to investigate the relationship between the dimensions of motivation, perceived authenticity and satisfaction of tourists visiting the Mor Hananyo Monastery as a heritage site. Design/methodology/approach The quantitative research method was implemented to test the proposed structural model. Accordingly, a self-administered questionnaire was applied to 341 tourists visiting the monastery of Mor Hananyo between April and May 2019. First, confirmatory factor analysis was performed to ensure the scales’ construct validity; then, the covariance-based structural equation model was established to test the research hypothesis with the help of path analysis. Findings The results showed that all motivation dimensions influence the objective authenticity perception of tourists. Heritage and ancestral motivations influence the constructive authenticity perception of tourists. However, the effect of educational motivation on the same variable was insignificant. Furthermore, only heritage motivation affects the existential authenticity perception of tourists. Originality/value The results of this study demonstrate that tourist satisfaction has causal relationships with travel motivations and authenticity perceptions. Additionally, although tourist satisfaction has been accepted as an essential and extensively discussed subject in the tourism literature, this study is the first to examine the structural relationships of travel motivations (ancestral, heritage and educational motivations), authenticity perceptions (objective, constructive and existential authenticity) and tourist satisfaction in the monastery context.