Digitalization Process Research Articles

Massive Data HBase Storage Method for Electronic Archive Management

ABSTRACTThe acceleration of the digitalization process in enterprise and university education management has generated a massive amount of electronic archive data. In order to improve the intelligence, storage quality, and efficiency of electronic records management and achieve efficient storage and fast retrieval of data storage models, this study proposes a massive data storage model based on HBase and its retrieval optimization scheme design. In addition, HDFS is introduced to construct a two‐level storage structure and optimize values to improve the scalability and load balancing of HBase, and the retrieval efficiency of the HBase storage model is improved through SL‐TCR and BF filters. The results indicated that HDFS could automatically recover data after node, network partition, and NameNode failures. The write time of HBase was 56 s, which was 132 and 246 s less than Cassandra and CockroachDB. The query latency was reduced by 23% and 32%, and the query time was reduced by 9988.51 ms, demonstrating high reliability and efficiency. The delay of BF‐SL‐TCL was 1379.28 s after 1000 searches, which was 224.78 and 212.74 s less than SL‐TCL and Blockchain Retrieval Acceleration and reduced the delay under high search times. In summary, this storage model has obvious advantages in storing massive amounts of electronic archive data and has high security and retrieval efficiency, which provides important reference for the design of storage models for future electronic archive management. The storage model designed by the research institute has obvious advantages in storing massive electronic archive data, solving the problem of lack of scalability in electronic archive management when facing massive data, and has high security and retrieval efficiency. It has important reference for the design of storage models for future electronic archive management.

Navigating the transition of a mathematical didactic game from tabletop to digital

Game-based learning is gaining prominence across various educational levels due to its ability to accommodate the preferences commonly exhibited by Generation Z students for visual and experiential learning. Game-based methods are applicable in digital platforms and traditional classroom settings alike, with digital GBL typically taking the form of immersive video games, while non-digital GBL is generally represented by tabletop games. This paper aims to provide an examination of the most significant advantages and drawbacks associated with digital and non-digital didactic games. Subsequently, an overview of the game mechanics of Blue Yeti, a didactic card game designed to familiarise university students with the direct comparison test of improper integrals, will be provided. Finally, the challenges encountered during the digitalisation process of Blue Yeti will be described, outlining the key considerations involved in transitioning a mathematical didactic game to a digital format.

Governmental implementation of information and communication technology at the local level: Digital co‐production during a crisis

AbstractThe rapid expansion of volunteerism, especially during COVID‐19, requires efficient organisation of citizen volunteers, thus leading professionals to utilise information and communication technology (ICT) as an enabling tool for interaction and coordination. This study focuses on professionals’ perspectives at the local level regarding governmental steps towards digitalisation and its application in volunteer co‐production. The policy implementation approach was used through in‐depth interviews with 19 local coordinators in Israel during the COVID‐19 crisis. This study found that, while central government invested efforts in training, guidance, and ICT support for professionals, the implementation of digital technologies was not successful at the local level. This highlights the need for digital platforms for volunteer coordination to be be tailored to specific cultural characteristics and local contexts. Neglected but important factors in ICT implementation were identified, including intra‐organisational dynamics, the local community, and authority. By addressing these contextual factors and adopting a more inclusive and context‐sensitive approach, digital platforms can better support local volunteer coordination efforts.Points for practitioners Adopt a holistic approach to digitalisation: Senior‐level administrators in central government should adopt a holistic approach to digitalisation, one that accounts for local contexts—cultural characteristics and collaborative governance structures. This approach should involve coordinators in the development process, together with other stakeholders involved in co‐production. Focus on user‐centric platform design and implementation: To ensure usability and acceptance among coordinators, practitioners should prioritise a user‐centric approach to platform design and implementation. This entails constructing intuitive, user‐friendly platforms, meeting the needs of the coordinators involved in the digitalisation process. Address organisational characteristics and overcome barriers: Practitioners should recognise municipal organisational characteristics, thus obviating potential barriers to digital technology implementation. This includes such factors as status and professional position within the municipality, securing bureaucratic commitment, and overcoming governmental bureaucracy or a lack of leadership.

Research on Data Quality Analysis Based on Data Mining

As the process of digitalization continues to advance, big data plays a pivotal role across various industries. However, the quality of data directly impacts the results of data analysis and the accuracy of decision-making. High-quality data can provide a reliable basis for decisions, whereas poor-quality data may lead to erroneous judgments and cause incalculable losses. Therefore, the management and enhancement of data quality have become central issues in contemporary data management. Data mining technology, as a powerful tool, excels not only in extracting valuable information from large-scale datasets but also in demonstrating significant potential in improving data quality. By mining and analyzing the patterns and characteristics hidden within data, it is possible to identify and rectify defects, thereby enhancing the overall quality of data and increasing the reliability of data-driven decision-making. This paper delves into the definition and dimensions of data quality, explores the fundamental principles of data mining technology, and examines its specific applications in data quality analysis, aiming to offer new insights and methods for data quality management.

A pilot study on individual and contextual factors influencing teachers’ digitalisation process

The process of school digitalisation has been on the rise in recent years, but the relationship between technology and teachers has had a strong acceleration during the global pandemic due to the coronavirus disease 2019. 198 teachers from primary to high school fill a questionnaire about demographic variables (age, gender, education level, school level in which they teach and years of seniority at work), perceptions of using some digital tools and specific platforms before and during the pandemic (after the first lockdown), self-esteem, self-efficacy, cognitive flexibility, and burnout perceptions. A non-parametric analysis was first conducted with the application of the Wilcoxon test for paired measures. Subsequently, a MANOVA was applied to verify any differences between teachers belonging to different school levels and having different levels of seniority. According to literature we found that self-efficacy, self-esteem, cognitive flexibility, burnout and service seniority are influential factors for teachers’ perceived digitalisation level.

Strategies for designing machine learning models in renewable energy with insufficient data

In the area of renewable energy including wind, solar, and electricity, Machine Learning has established a far-reaching conceptual and algorithmic design framework. However, the design of Machine Learning architectures typically relies on substantial amounts of data. The data acquisition process often involves complex tasks of gathering, cleaning, and labeling data. This challenge is exacerbated in the energy sector due to concerns related to data security and the uniqueness of development initiatives, leading to a potential scarcity of available data. Quite commonly, researchers encounter a vast array of innovative projects that have not been studied in the past and therefore only limited data become available. Therefore, there is an urgent and highly motivated need to develop machine learning strategies that can construct reliable models in the presence of limited data. In this study, three machine learning models tailored for small-scale data scenarios are developed and analyzed. The first model, a fuzzy cluster ensemble approach, focuses on utilizing small training samples treated as the core of clustering. By applying clustering algorithms, one derives membership functions reflecting the structure of data that facilitate accurate predictions. The second model, a kernel integration framework, combines kernel functions with limited training data to calculate activation levels, enabling accurate prediction outputs. For both models, the final predictions are generated by applying weighted aggregations, where the weights are derived from the respective membership grades and activation levels of the data. Additionally, a neural network contrastive learning model is introduced, which enhances the training process by employing pairwise comparisons among data points. This method effectively increases the amount of useable training data, improving the model's ability to make accurate predictions. Together, these approaches provide a robust solution for making reliable predictions even in data-scarce scenarios within renewable energy research. Moreover, the predictive performance of these models is quantified using the Root Mean Square Error criterion. This study also assesses the performance of the developed models by forming a granular characterization of results delivered by the designed models. A comprehensive suite of experimental studies is included, accompanied by an exhaustive comparative analysis. Compared to conventional machine learning models, especially neural networks, the designed models offer reliable results even with limited training data, showing an improvement of around 20 %, thus laying the groundwork for digitization processes in the realm of sustainable energy.

Digitalization in the Legal Sphere of Uzbekistan

The article deals with the issues of the inevitability of digitalization processes in all spheres of public and state life, including the legal sphere. It is noted that digitalization in the legal sphere, in particular in judicial activity, has its own specifics, conditioned by the peculiarity of the implementation of justice, ensuring human rights and personal inviolability. The article analyzes the main directions of digitalization of legal activity in Uzbekistan, considers their development in certain sub-areas. The article also emphasizes that the process of digitalization, being quite complex, causes the need to develop digital consciousness and digital culture not only for civil servants, but also for the whole society.

Исследование текущего состояния цифровой экономики в Королевстве Саудовская Аравия

The article aims to examine the current state of the digital economy in Saudi Arabia, the largest country in the Gulf region. The examination of the Kingdom's digital economy involved assessing its level based on various global digital indicators, which been picked and determined in accordance with the digital economy policy principles of the Kingdom. The position of Saudi Arabia and its ranking compared to other countries, particularly the G20 nations, was studied. The national strategy aimed at enhancing economic digitalization was analyzed, along with the contribution of the digital economy to the national economy. A weighted SWOT analysis was carried out, which made it possible to deter-mine the level of the current state of the digital economy of Saudi Arabia, as well as to determine its strengths and weaknesses, opportunities and threats. As a result of the study, the authors identified the need for extensive initiatives to improve digital literacy and promote collaboration between education and the private sector, as well as targeted technical education programs, development of the local electronics industry and the development of crisis manage-ment schemes. The proposed recommendations can be used to plan and implement measures to support and accelerate the process of digitalization of the economy in the Kingdom.

STRATEGIC MANAGEMENT: FROM THE DIGITALIZATION OF THE CONSTRUCTION INDUSTRY TO THE DEVELOPMENT OF THE HOUSING MARKET UNDER THE TERMS OF FINANCIAL LEASING

In the article, a study was conducted on the consideration of the advantages and possibilities of implementing the process of digitalization of the construction sector in the context of strategic management, taking into account the possibilities and need for effective interaction and interconnection of the state and business structures, taking this into account when developing effective mechanisms for its implementation in order to provide the population with housing on terms of financial leasing. The purpose of the article is the development of theoretical approaches and the development of practical recommendations for increasing the effectiveness of strategic management of the construction sector in the context of its digitalization, outlining the relationship with the real estate market, taking into account the prospects of providing the population with housing under the terms of financial leasing. The methodological basis of the article is a number of methods that ensure the reliability of the obtained results and conclusions, in particular, such as: monographic, logical, descriptive-analytical, analysis, synthesis, system approach, theoretical generalization, observation, quantitative and qualitative comparison. The article examines the digitalization of the construction sector of Ukraine in the context of strategic management as a vital necessity to ensure recovery in the post-war and post-war periods, as an important stage in the development of infrastructure and the economy in general. Attention is focused on the importance of developing a program of actions taking into account the implementation of digitization mechanisms, taking into account the interrelationship and dependence of the effective functioning of the economy on the level of development of innovative technologies, regulatory and legal support, the field of education, in particular higher education, and the development of public-private partnerships. The advantages and disadvantages of digitalization of the construction sphere of Ukraine are considered, taking into account the challenges that this sphere faces in modern business conditions. The role of digitization in the housing market under the terms of financial leasing and the main aspects in which digital technologies change this market are determined.

Contemporary discourse on neocolonialism: an analytical review of research

The article provides an overview of contemporary research on neocolonialism. The work examines the history of the term "neocolonialism", as well as the main features of neocolonialism in the 21st century, including: the transformation of the nature, forms and methods of colonial influence, and changes in its scale. The main reasons for the interest in the problems of neocolonial studies are outlined, including a general change in research optics, the emergence of new forms of colonial dependence, etc. The prerequisites for the emergence of neocolonial studies in sociological science are indicated. The analysis of foreign studies demonstrates, on the one hand, the preservation of interest in traditional topics related to the colonial legacy in African countries, since they are still in the most vulnerable position compared to other former colonies, and on the other hand, an exit to a broader topic related to cultural neocolonialism in the context of globalisation, as well as the transformation of technology into an instrument of colonial influence. Modern domestic studies of neocolonialism have their own specifics, expressed, firstly, in the dominance of the economic interpretation of neocolonialism, secondly, they are often devoted to the study of the relationship between neocolonialism and globalisation and capitalism, thirdly, in the works of domestic authors special attention is paid to the position of Russia in the system of global neocolonialism. Based on the analysis of scientific discourse, the authors developed a typology of neocolonialism forms, that divides all forms into two large groups - traditional and new. Traditional forms include, first of all, economic and political neocolonialism. New forms include cultural and educational neocolonialism. The intensification of the digitalisation process and the increase in environmental risks at the beginning of the 21st century allow us to say that such forms of neocolonialism as environmental and digital are becoming increasingly important. Particular attention in the article is paid to environmental neocolonialism as a new, special form. The reasons for the growing interest in it and its impact on the political and economic spheres are also considered. The thesis of turning the green agenda into a new form of ideology, with the help of which the G7 countries implement policies that are beneficial to them, is discussed. The authors conclude that it is necessary to identify specific interests and values behind modern environmental initiatives.

THE IMPACT OF DIGITALIZATION ON THE DEVELOPMENT OF THE AGRO-FOOD SPHERE

The agro-food sphere is one of the key industries in the country's economy and plays a major role in ensuring food security. The development of the agro-food sphere requires the development and implementation of innovative projects in this field. The creation and implementation of such innovative projects require the availability of information support, which includes complete and up-to-date information about the objects and processes related to the project. It has been proven that the innovative development of the agro-food sphere is closely related to the digitalization process in this field. It is noted that digitalization in the management of agriculture and the agro-food sphere opens up new opportunities for increasing the efficiency, transparency, and sustainability of this industry. The main directions of implementing digitalization in the agro-food sphere have been studied, including the creation of electronic registers and databases, and the development of decision support systems. The integration of e-government services in the agro-food sphere offers significant opportunities for improving the efficiency of public administration, enhancing service delivery, improving interaction between public authorities and agricultural market entities, and ensuring sustainable agricultural development. The author has developed a methodology for the integral assessment of the level of e-government development in the country. The integral assessment is based on initial indicators, including those defined by the United Nations Department of Economic and Social Affairs. The method of the modified principal component was used to determine the weighting coefficients of these indicators in the integral assessment. Integral assessments of the components of the agro-food sphere have been determined: the food industry, retail trade in food products, and indicators related to the protection and preservation of the environment associated with the agro-food sphere. A significant correlation has been found between these integral assessments and the integral assessment of digitalization

Optimized Design of Direct Digital Frequency Synthesizer Based on Hermite Interpolation

To address the issue of suboptimal spectral purity in Direct Digital Frequency Synthesis (DDFS) within resource-constrained environments, this paper proposes an optimized DDFS technique based on cubic Hermite interpolation. Initially, a DDFS hardware architecture is implemented on a Field-Programmable Gate Array (FPGA); subsequently, essential interpolation parameters are extracted by combining the derivative relations of sine and cosine functions with a dual-port Read-Only Memory (ROM) structure using the cubic Hermite interpolation method to reconstruct high-fidelity target waveforms. This approach effectively mitigates spurious issues caused by amplitude quantization during the DDFS digitalization process while reducing data node storage units. Moreover, this paper introduces single-quadrant ROM compression technology to further diminish the required storage space. Experimental results indicate that, compared to traditional DDFS methods, the optimization scheme proposed in this work achieves a ROM resource compression ratio of 1792:1 and a 14-bit output Spurious-Free Dynamic Range (SFDR) of −88.134 dBc, effectively enhancing amplitude quantization precision and significantly lowering spurious levels. This significantly improves amplitude quantization precision and reduces spurious levels. The proposed scheme demonstrates notable advantages in both spectral performance and resource utilization efficiency, making it highly suitable for resource-constrained embedded systems and high-performance applications such as radar and communication systems.

Development and implementation of effective Web Scraping methods for automated data collection and processing using Python

With each passing year, the process of digitalization in society is accelerating, leading to a significant increase in demand for processed and analyzed information. In today's world, data has become a valuable resource, and the ability to quickly find and analyze large amounts of information is a key competitive advantage for companies, researchers, and analysts. In this context, web scraping has become an important tool, enabling the efficient collection of data from various online sources for further analysis and informed decision-making. This paper examines the latest advancements in the development and implementation of effective web scraping methods for automatic data collection and processing using Python. The use of the latest Python libraries, such as BeautifulSoup, Selenium, and Scrapy, allows for high-speed and accurate data collection from various web sources, particularly in secondary markets. The proposed algorithms reduce the risk of site blocking, ensuring the stability and reliability of data collection in various situations. Additionally, the paper places great emphasis on automating the data collection process through the development of automated scripts and the implementation of job scheduling programs, such as cron jobs. This ensures continuous database updates and the collection of new information without manual intervention. Special attention is given to the processing and cleaning of collected data, particularly in the development of methods for filtering out unnecessary information, duplicates, and noise, which enhances data quality. The efficient use of the collected data demonstrates its value for market analysis, demand assessment, and quality forecasting, highlighting the importance of the proposed method. The research includes examples of real-world data use cases in various fields such as marketing, economics, and business analysis. A comparative analysis of different data collection methods is also provided, allowing for the assessment of the effectiveness and reliability of the proposed solutions.

Prospects and challenges for parliamentarism in the conditions of the development of digital constitutionalism

The purpose of the article is to carry out a multi-faceted analysis of the dynamics of the development of parliamentarism and digital constitutionalism, to identify possible challenges and threats, as well as prospects for parliaments and parliamentary activity in the conditions of the spread of modern digital (electronic) technologies. Approaches to understanding and defining the phenomena of «parliamentarism», «constitutionalism», «digital constitutionalism», some of their modifications and features are highlighted, their multifaceted nature, transformation in the conditions of modern progressive digital development, electronic democracy is emphasized. Crisis and conflict events have largely become challenges for parliaments and parliamentary activity, as well as digitalization and digitization processes and tools. It is important that parliamentary institutions of various levels (national, supranational, inter-parliamentary associations, their auxiliary bodies and services) contribute to the development and regulation of these processes, using advanced and effective digital technologies tested in practice. The «Digital Compass» for the EU Digital Decade (2030), the concept of digital sovereignty, the adopted charters of digital rights (Catalan, Nice), the Law on Digital Markets, the Law on Digital Services, the Law on Artificial Intelligence, the Declaration on European Digital Rights and Principles should be singled out. (2022), «World e-Parliament Report» of the IPU, the concept of e-democracy of the European Parliament, the resolution on e-democracy of the PACE, recommendations on open government and electronic participation of citizens OECD. Thanks to this, new forms and tools for the implementation of existing human rights are introduced, as well as new digital rights are constituted (to access the Internet, to identity in the digital environment, to protection in the digital environment, non-discrimination, etc.). In the same way, the forms and methods of activity of parliaments are being modernized (expansion of platforms for online broadcasts of plenary and committee meetings, electronic (remote) voting, improvement of interactive websites with access to draft laws and other documents, and systems of electronic petitions and consultations with voters, electronic participation of citizens and public organizations in the legislative process). However, the development of digital parliamentarism and digital democracy is accompanied by numerous challenges (digital inequality, low digital literacy of members of parliaments and parliamentary services, cyber threats, material and financial costs etc.). This requires a thorough study of the issues raised, improvement of digital culture, improvement of parliamentary and non-parliamentary procedures, along with further development of technological infrastructure, cyber security protection of the components of digital parliamentarism.

On the issue of digitalization of banking services

In this article, we will identify and analyze banking services provided during the use of modern information technologies in remote customer service of the bank. The author highlights the features, issues, and prospects of the digitalization process in Ukraine. Today, dozens of banks offer their clients, both legal entities and individuals, as well as individual entrepreneurs, remote servicing systems and Internet banking, providing full banking services through the «Internet» from anywhere on the globe. Internet banking is a service that allows managing one’s bank account over the internet, offering great convenience and speed, the ability to carry out operations with one’s account, opened in one’s bank, without visiting the bank’s office and forgetting about queues at the cash desks and settlement departments of other organizations. On the other hand, internet banking is a general term for remote servicing technologies, as well as access to accounts and operations (on them), provided at any time from any computer with internet access. The article notes the lack of a unified approach to defining retail banking services, as well as a universally accepted interpretation of the concept of a «banking service.» A definition of a banking service is proposed, namely, a banking service is the result of a set of banking operations aimed at satisfying the client’s needs, bringing certain benefits to the consumer, related to the movement of financial assets or providing financial information. Accordingly, the provision of banking services is the main activity of any bank. In order to make a profit, a banking institution must create a service necessary for the client, determine its price, enter the market with it, implement it, and also ensure proper legal regulation. As a result of the study, conclusions were made that the range of banking services provided to individuals is constantly expanding. This will allow banks in the future to create various types of service packages.

Digital Transformation of Organizations and Their Organizational Cultures: A Case Study in a National Defense Industry

Digital transformation is essential for organizations to gain a competitive edge in today’s fast-changing environment. It involves a radical shift in products, services, people, and processes to enhance performance, posing a significant challenge. This paper explores digital transformation within a national defense company, which already upholds high-quality standards and a strong culture—key factors in facilitating digital transformation. The literature on organizational digital transformation and its benefits is reviewed, and the digitalization process is analyzed to outline the steps needed for transformation. A crucial prerequisite is cultivating an adaptive, high-performance culture, which requires assessing the current organizational state and implementing necessary actions. This paper presents an assessment of the company and proposes actions for cultural and digital transformation. The inextricable link between digital transformation and organizational culture change is highlighted, along with the benefits, barriers, and strategic proposals for digital strategy, vision, and mission.

Оценка влияния процесса цифровизации и новейших технологий на структуру профессионального пространства в современном информационном обществе

This study aims to examine the characteristics of the structure of professional spaces in the modern infor-mation society. Using a systematic approach, the author highlights the dynamics of professional space struc-tures influenced by the broader context of modern society and the specific process of digitalization. The analy-sis explores new algorithms of interaction among participants within the professional space, which arise as a result of adopting the latest technologies. The advent of internet technologies and mobile phones has simpli-fied communication among these participants, altering spatial and temporal barriers. The modern professional becomes more “liberated”, which often leads to reduced efficiency due to the emergence of new actors who become significant components within the system. The multiplicity of actors in the modern professional space diminishes the role of the “classical” professional, who previously served as a system-forming element of this space. The author argues that while new technologies increase the mobility of professionals, they also impose new demands. Individuals must adapt to these changes, leading to conflicts both among specialists and across different generations.

Digitalization as a factor of labor market dynamics

Dedicated to studying the impact of digitalization on the labor market and employment. The existing approaches to the essence of the concept of digitalization are considered, the ongoing changes in the labor market are analyzed, options for classifying the new composition of professions are presented depending on their exposure to digitalization, and an analysis of modern requirements for the social and technical skills of employees due to the active use of new technological tools is carried out. Statistical data on the dynamics of the prevalence of digital skills is presented, the influence of digital technologies on professional requirements and personal qualities of potential employees is revealed. Attention is paid to new forms of employment, such as the gig economy and working with distributed teams, showing their advantages and disadvantages, as well as the challenges they pose to society. It is shown that in modern conditions the requirements for the employee’s adaptive ability, the presence of a certain flexibility of thinking and behavior, and a deep understanding of the consequences of his activities are increasing. It is concluded that workers’ skills in using digital technologies are becoming one of the determining factors in the labor market and affect a person’s status in work. Modern society needs a worker with a broad scientific and technical outlook and a desire to acquire new knowledge. The key trends in the digitalization process in the near future are highlighted, and recommendations are offered to employees for adapting to new changes in the labor market.

DIGITIZATION AND INNOVATION IN HEALTHCARE SERVICES

Innovation and digital technologies have caused major changes in most fields today, including health services. Thus, access to telemedicine, investigations with modern equipment and online scheduling improved the time spent by patients in receiving the services they needed. In this context, in the last two decades, the interest of academics and specialists in studying the complex relationship between digitization and innovation in the medical field has increased. Therefore, the purpose of this research is to highlight the conceptual links between "healthcare", "innovation" and "digitalization" in order to highlight the current concerns of this sector. Using a bibliometric analysis and the Web of Science database, the paper manages to analyze 650 scientific documents in which these concepts were found. The results of the survey highlight the fact that there was a high interest in research on the relationship between these concepts during the pandemic period. Also, the thematic map created identified specific clusters related to digitization and health. From a theoretical point of view, the research complements academic studies in this field and in particular extends bibliometric theories. From a practical point of view, this study provides valuable information to practitioners and decision-makers in the medical field, and especially to those who are in full development and digitalization process. As an element of originality, the paper identifies thematic groups that provide readers with information on emerging topics in this field.

Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities

PurposeThis study analyzes how small French retailers are adapting their front-office to the digitalization of their business environment.Design/methodology/approachThe qualitative study focuses on dynamic capabilities of 27 independent French retailers, in a wide variety of sectors.FindingsThe digitalization of small retailers does not date from the pandemic health crisis. Small retailers are willing, agile and organized to make controlled progress, ranging from the visibility on social networks to online sales with its specific logistical constraints. Even if their presence on marketplaces is trickier to implement, it represents the culmination of the digitalization process, once their online store has been launched. The digital transformation of independent retailers should be less radical than for large retailers.Research limitations/implicationsBy distinguishing between the concepts of adaptive, absorptive and innovative capabilities, this research highlights strong differences between small retailers, that is SMEs, and larger companies. In terms of adaptive capabilities, it confirms that small retailers are not embracing digitalization as a fad, but because of real changes in the market, and particularly in demand. In contrast to large companies, small retailers drive it more around external objectives linked to their intimate knowledge of changing customer behavior (customer centricity). In terms of absorptive capabilities, the success or failure of digital transformation weighs directly on the entrepreneur's shoulders, but is less hampered by technological legacy. Despite interviews only conducted in the Paris region, it converges with professional studies carried out on a larger scale in France. Its widespread use is certainly easier in countries at the same stage of commercial development.Practical implicationsIn terms of innovative capabilities, independent retailers need to focus on four key areas: reinventing the in-store experience; increasing visibility on social networks; creating an online store; being present in one or two marketplaces or creating a common platform with other local merchants.Originality/valueThis research is one of the first to analyze the digital transformation experienced by small structures. It draws on the concept of dynamic capabilities, well-suited to technologically and commercially dynamic markets. It puts into perspective studies carried out in other countries on less diversified types of shops. Unlike other studies examining the front office, it does not exclude stores and SEO in marketplaces.