Dialogic Communication Research Articles

Соціокомунікативна практика Юрія Федьковича як діалог культур

The history of Yuriy Fedkovych is represented not so much in a global sense as in an existential one – considering that every individual we communicate with represents a new distinct culture. Initially, the specific system of the writer’s connections with his closest environment, especially his father, A. Hordynsky de Fedkovych, is examined, indicating the validity of purely ethnic peculiarities of Bukovynian Hutsuls’ communication in the discussed situation and the “textual”, dialogic openness of Y. Fedkovych’s literary and public activities to Others. Then, various forms of the artist’s relationships with Others are distinguished. These are primarily relationships of unity, dialogic communication, subordinated to high democratic-cultural goals and connected with literature and creative practice. This refers to contacts with his sister Mariia, selected representatives of creative intelligentsia (R. Rothkähl, E.-R. Neibauer, A. Kobyliansky and K. Horbal, E. Maroshani, D. Taniachkevych, M. Drahomanov, S. Smal-Stotsky). In relationships with peasants and fellow soldiers, Y. Fedkovych similarly demonstrated not an authoritarian, imperative, but a subject-to-subject style of communication and received high humanistic values in return. However, sometimes these dialogues, due to the utilitarian human nature of some Others, were unable to develop into a full-fledged dialogue of cultures. The circumstances of Y. Fedkovych’s complicated communication with the native intelligentsia and himself in the second half of his life (from the mid-1860s) are examined, which was a reaction to lower forms of relationships between communicants – pseudo-dialogical, even utilitarian, but not complete. Then, conversations with books compensated for the deficit of human attention, which was a form of genuine dialogue of cultures. It is concluded that Y. Fedkovych’s limited communication with contemporaries largely prompted him to communicate with them and all Others through his creative work. The writer possessed a high level of culturological thinking, effectively received and transmitted values of native and foreign cultures, thus he can be considered perhaps the brightest carrier of his ethnic community’s cultural code into the broadest cultural context.

Ironic pragmatic effect in Russian dialogical communication

The article critically analyzes various approaches to the ironic effect of judgments developed in different linguistic disciplines. In addition to the traditional definitions of irony dating back to antiquity, as well as modern linguistic models, we describe a psychological point of view on this mechanism of influence on the interlocutor. As the analysis shows, all the discussed approaches reflect exclusively monological speech; therefore, they do not provide a holistic view of the communicative functions of ironic judgments in the everyday Russian language usage. In this regard, a dialogical perspective is proposed, emphasizing communicative effects of ironic speech, neglected by the identified models.The article concludes that in the format of Russian-language communication, irony is used by the speaking subject not so much to avoid direct criticism, a conflict dialogical situation or psychological inconsistencies in the emotional and volitional state of the communication participants, but to play a role of a skillful pragmatic technique that encourages the interlocutor to act for the benefit of himself or others. The basic properties of irony can be attributed to the expression of rhetorical, satirical and heuristic categories. As a rhetorical device, it strengthens the meaning of a statement, as a satirical device it is used to discursively attack the interlocutor’s point of view, and its heuristics allows the interlocutor to see that the discussed state of affairs is not as difficult as it seems to be at first glance. Irony is a kind of technical device used for deeply heuristic cognition of objective reality, through which the addressee is confronted with the inconsistencies that surround him/her. Irony acquires illocutionary force through an implicitly expressed negative meaning and, consequently, through the denial of the actual state of affairs.

Is Social Media a Democratic Forum for Public Accountability in Times of Crisis? The Brazilian Government's Response to the COVID‐19 Pandemic

The COVID‐19 crisis has troubled the world. In the Brazilian context, many people struggled financially to survive a period of social isolation. Therefore, in the surge of the pandemic, making a decision or forming an opinion about government decisions was very complex. Social media (SM) plays an important role in modern society as a source of information and a potentially democratic instrument for dialogic communication and public accountability. Thus, this research investigates SM as a forum for democratic accountability during Brazil's first wave of the COVID‐19 crisis. The methodological procedures comprise an analysis of three events concerning COVID‐19 in São Paulo, namely the social isolation mandates from March to July 2020. We gathered, coded, and analysed 970 comments from the São Paulo Government's official Facebook page. We found that the disclosure of information was limited, and users interacted with each other, but the Government did not dialogue with citizens. In the aftermath of the COVID‐19 crisis, we reflected on SM's potential and barriers to achieving democratic accountability in uncertain and risky times, particularly regarding information disclosure, SM and users’ interactions, and the spread of relevant information. We conclude that SM is a forum to achieve greater accountability and responsibility on the part of public managers and governors. However, it is limited by what kind of information is conveyed, whether users get the responses and information they need from the official channel, and SM's political and democratic aspects, which are multifaceted and complex.

Aspects of the dialogue in virtual communication (the dialogue in the comments section)

Dialogue as a form of communication is part of virtual communication on the Internet. Comments are a type of dialogue that is characterized by distance between communicators, indirectness and one-way communication. Linguistically, commentary is a written form of spoken speech, in which almost all communicative practices inherent in oral speech are observed. In this study, comments on the Facebook pages of four entertainment television shows are analyzed. The speech strategies and linguistic devices used in the comments as a dialogic form are analyzed.

Process of Inclusion of Students From Ethnic Communities In Conventional University Education

This study aimed to analyze the inclusion process for students from the Awajún and Wampis ethnic communities within conventional university education in Peru. A case study design with an interpretative qualitative approach was employed. Data were collected using semi-structured, in-depth interviews with five students—three from the Awajún community and two from the Wampis community—selected through convenience sampling. Additionally, two life histories were documented to provide deeper insight into the students' experiences. The findings indicated that the inclusion process for Awajún and Wampis students is influenced by significant economic, linguistic, and cultural challenges. However, some supportive factors were identified, such as peer feedback, solidarity among students, and financial assistance from the State through the Beca 18 scholarship program. This program, established in 2013, aims to provide financial support to low-income students from rural areas to facilitate access to higher education. Despite these supportive mechanisms, the study concluded that a genuine and comprehensive inclusion process for students from ethnic communities remains lacking. This gap is attributed to the inability of conventional universities to foster dialogic communication that equally values diverse cultural knowledge. The main limitation of this study was the language barrier and communication differences, which may have impacted the depth of understanding of the students' expressions. Future research should involve interviewers proficient in native languages to ensure richer data collection. This study contributes to the limited body of research on the inclusion of students from ethnic communities in conventional universities, offering unique insights from the students’ perspectives.

Evaluating Dialogic Communication of Pesantren in East Java, Indonesia: Building Public Relationships via Instagram

Instagram posts by pesantren are very high but replies and reactions to followers' comments are still very low, as an indicator that communication between pesantren and their public is not a two-way dialogue. This study aims to evaluate dialogic communication of pesantren in East Java, Indonesia in building public relationships via Instagram. A quantitative approach with content analysis methods is used to measure dialogic communication of pesantren on Instagram with four principles, namely the information of interest to public, the generation of return visits, the conservation of visitors and the dialogic loop. The sample was determined using purposive sampling by identifying and verifying official Instagram accounts of pesantren that had a minimum of 15 posts on June and 15 posts on July 2023. Data analysis used frequency distribution to exmine the frequency of posts. Results indicated that most of pesantren have implemented dialogic communications in building public relationships on Instagram optimally. The principle of information of interest to publics and the principle of generation of return visits are most commonly used with a very high category. The principle of conservation of visitors is low category and the principle of dialogic loop is very low category implemented. The implication of this study can provide the theoretical contribution and strategic implication on implementation the dialogic communication to build public relationships through Instagram. With a lack of study done in this area, the novelty of this study is in extending understanding on the use of dialogic communication of pesantren, especially in East Java, in building public relationships on Instagram.

COURSE «MANAGING CONFLICTS IN CRISIS CONDITIONS» IN THE PROFESSIONAL TRAINING SYSTEM OF SPECIALTIES 053 «PSYCHOLOGY»

The article presents an analysis of the theoretical and methodological aspects of teaching the educational discipline «Managing conflicts in crisis conditions». The role of the academic discipline in the system of professional training of students who obtain a master's degree in the specialty 053 «Psychology is determined». The goal of the educational discipline is determined, which consists of acquiring competences in resolving conflicts, developing the ability to predict and control conflict situations in difficult life conditions, and promoting significant progress on the path of professional improvement. The dominant tasks of studying the discipline are highlighted: getting closer to the understanding of the professional necessity of in-depth study of the nature of the emergence and development of various conflicts; identifying the causes of conflicts; using different tactics, and conflict resolution technologies; mastering psychological techniques for getting out of conflict situations. It is noted that the educational material of the discipline «Managing conflicts in crisis conditions» is divided into two content modules, namely: 1. Basics of conflict theory; content module 2. Conflict management in crisis conditions. It is emphasized that the lectures on the discipline «Management of conflicts in crisis conditions» are conducted taking into account the problematic nature, dialogic communication, activation of the thinking and speaking activity of the master's students, namely: lecture-discussions with posing problematic questions, which help to direct the attention of the master's students to the key issues of the topic of the lecture session. A description of the tasks that master's students perform during practical classes is provided. An important place in the process of psychological training of future specialists in crisis psychology is given to the use of multimedia tools. It is proven that mastering the discipline «Management of conflicts in crisis conditions» by master's students is important in the professional formation of a specialist in crisis psychology, as it provides the necessary knowledge and skills to manage conflicts in difficult life situations and reduces the psychological suffering of people experiencing crises. We see the prospects for further study of the problem in the generalization of innovative approaches to improving the professional competence of future specialists in crisis psychology. Keywords: conflict, conflict management, specialist in crisis psychology, crisis, difficult living conditions, competencies, master's degree, independent work

How does dialogic corporate social responsibility communication affect online brand advocacy? The role of other-regarding preferences

The importance of facilitating dialogic communication using online tools is evident by the increasing use of social media to communicate CSR initiatives and engage with stakeholders by restaurant firms. However, existing studies have been limited to the perspective of emphasizing symmetric communication on social media platforms. This study suggests that ‘creating shared value (CSV), empathy, and social identity’ function as the Other-Regarding Preferences mechanism which mediates the impact of dialogic CSR communication on online brand advocacy (OBA) based on dialogic communication theory. Participants (n=743) who followed their favorite restaurant’s Twitter account and had experience of engaging with the restaurant firm’s CSR-related postings were recruited through a crowd-sourcing platform. SEM was conducted to test the conceptual model and hypotheses. The findings showed that through consumers’ perceptions of restaurant firms’ CSV strategy and social identity, restaurant firms’ dialogic CSR communication can positively influence OBA. Theoretical and managerial implications are discussed.

Dialogical Health Communication via Twitter (X) During COVID-19 in African Countries: Ghana as a Case Study

Social media platforms, such as Twitter (X), have a critical role in disseminating health information. The study aims to highlight the potential of Twitter (X) as an influential tool for health communication, in addition to providing findings related to public health communication strategies in Ghana. The study investigated the role of Twitter (X) as a platform for building interactive health communication between the health communication system and citizens in Ghana during the COVID-19 pandemic of 2020–2022. Additionally, it has the potential to contribute to building dialogical health communication. The study analyzed a sample of COVID-19-related tweets from the official Ghana Health Service Twitter (X) account @_GHS from 2020 to 2022. The results showed that Twitter (X) was a key tool for health communication during the COVID-19 pandemic in Ghana, with both health institutions and the public sharing large amounts of health information. Furthermore, the study found evidence of dialogic communication, in which healthcare institutions and professionals are actively engaging with the public on Twitter (X). It concluded that public health communication on Twitter (X) has changed over time, as well as that the interactive health communication between the health communication system and citizens in Ghana was affected positively during the COVID-19 outbreak. It highlighted Twitter (X)’s potential as a tool for establishing a dialogue loop and building dialogic health communication. The results showed that before COVID-19, Ghana did not use Twitter (X) effectively to communicate with citizens about health matters. Twitter (X), with its wide reach and highly interactive nature through features such as retweets, has become a major platform for interactions facilitating dialogue between health institutions and health professionals and facilitating dialogue in public spaces surrounding health issues like COVID-19.

Modeling speech development in Gagauz language (dialogical speech level) in gymnasium cycle students

The article examines the concept of speech development in the Gagauz language (level of dialogic speech). The author presents the basic principles and concepts of speech development in the Gagauz language. The characteristics of technology for teaching dialogue in the Gagauz language are presented. The article sets out the requirements for the content of training and stages of training. The article emphasizes that dialogical communication is social from all points of view, since it includes establishing contact, perceiving the personality of interlocutor, orientation in the situation, maintaining the level of relationships, and socially established forms of reactions in dialogue. The author draws attention to the presence of different teaching technologies, but emphasizes, taking into account the specifics of proficiency and use of the Gagauz language as a language of communication, that: teaching speaking the Gagauz language should be built taking into account two fundamental approaches: ,,bottom-up” and ,,top-down”.

Preparing Public Relations’ Practitioners for the AI Era: Advancing Pedagogical Principles in Public Relations’ Artificial Intelligence Education

At the forefront of industries profoundly influenced by artificial intelligence (AI), public relations (PRs) are undergoing a transformative revolution. The increasing applications of AI in PRs are driving a demand for proficient practitioners. Recognizing this, PR educational institutions must adapt by delivering tailored AI education. Despite the growing importance of AI, a literature review reveals a lack of a well-designed AI curriculum in PRs. This essay draws insights from recent research on AI value alignment, dialogic communication, and PR ethics, articulating three foundational principles for AI education in PR: authentic dialogue, client value centricity, and legal and ethical considerations. Aligned with these principles, the essay outlines four essential knowledge areas for PR AI education: programming and coding proficiency, AI fundamentals, the retrieval-augmented generation (RAG) system, and the LangChain framework for information security, as well as AI deployment and model optimization. An illustrative syllabus is presented to solidify these concepts. The essay further explores potential future directions and implications of integrating AI into PR education.

Особенности перевода диалогической коммуникации в видеоигре “Cyberpunk 2077” в языковой паре «английский – русский»

The paper examines the specifics of video game localization from English into Russian, focusing on the translation of dialogic communication in the video game “Cyberpunk 2077”. The research aims to identify the optimal translation technology for character lines in the game’s universe by describing the most frequent techniques for localizing verbal content. The research material includes original and translated text fragments of dialogues of the main characters from the video game “Cyberpunk 2077”, as well as its DLC “Cyberpunk 2077: Phantom Liberty”, obtained using a continuous sampling method for a total of 85,000 characters. The scientific novelty of the research lies in systematizing the lexical-stylistic and syntactic means of realizing the pragmatic potential of the video game in dialogic communication in the studied language pair. It has been found that during the translation and localization of the video game, translators employ translation techniques such as semantic development, conceptual adaptation, antonymic translation, omission, transcription, and calquing. In the translation process, special attention should be paid to the rules of the in-game universe, the specifics of the video game genre, and its game mechanics. The research findings have shown that the emergence of semantic inaccuracies during the translation of dialogic communication in video games is due to a number of syntactic, lexical, and stylistic features of the original game, including non-linear dialogues with the choice of lines, interjections, pseudo-realia, dialectalisms, and Easter eggs. The adequacy of the sounding text takes precedence in the localization of the video game “Cyberpunk 2077”.

Cognitive foundations of the formation of communicative competencies in the theory of dialogue

Abstract The study of cognitive mechanisms involved in the process of developing communicative competencies, particularly from the perspective of dialogue theory, is relevant and necessary to improve communicative activity and its effectiveness. The purpose of this research is to study the cognitive-communicative interaction in the process of dialogical communication and the cognitive conditionality of the development of communicative competencies. The methods of frame, cognitive and communicative analysis, and the analytical-synthetic method were used in the study. The main frame structures of dialogic speech were considered: using one frame and similar ways of verbalization, using one frame and different ways of verbal expression, and using two frames with different thematic or semantic content. The study examined cognitive-communicative interaction in dialogic communication and the cognitive basis for developing communicative competencies. Among the important conclusions is the discovery of three primary dialogical unity frame structures. It has been found that cognitive functions affect successful communication. The study demonstrated how cognitive-communicative interaction fosters the development of communicative competencies. It was also determined that dialogue structure relates to response shifts represented as interrelated frames. The study concludes that future research should focus on studying cognitions in communicative contexts and improving foreign language communication.

Exploring Speech Acts In "Heidi": An Analysis of Direct and Indirect Communication in Cinematic Dialogue

This research analyzes the use of speech acts in the movie Heidi, selected for its rich content and depiction of effective communication and moral values, particularly the importance of adaptation in a new environment. The character Heidi, a talkative young girl, provides valuable examples of how communication is established and maintained through her interactions. The study aims to identify the forms and meanings of speech acts used by the characters and to understand the interpretation of dialogues between speakers and hearers. The descriptive qualitative analysis method is employed to examine all utterances in Heidi that contain speech acts and speech strategies. The data are classified based on the forms of speech acts according to Wijana's theories and the meanings of speech acts using Searle's theory. The findings reveal the presence of various types of speech acts, including direct literal, direct nonliteral, indirect literal, and indirect nonliteral speech acts. Specifically, 133 utterances were analyzed and categorized into Representative (27), Directive (50), Expressive (31), Commissive (25), and Declarative (1). The study also shows that characters in the movie predominantly use directive speech acts. This research enhances the understanding of speech act theory and its application in film dialogues, emphasizing the importance of context and intention in interpreting communication.

Analysing educational dialogue around shared artefacts in technology-mediated contexts: a new coding framework

ABSTRACT Multimodal interactions that incorporate technology use can support rich new forms of educational dialogue that highlight differences between participants’ perspectives and make reasoning processes more explicit. Learning with technology is mediated by digitally represented knowledge artefacts that participants construct together and manipulate through dialogue. However, there is a need for research into the methods by which researchers and practitioners can understand the learning taking place in such complex environments where verbal and nonverbal interactions with technology are inter-connected and entangled with activities and material learning resources. This paper addresses that need. It offers a critical discussion of the underlying theory and presents a new 13-category coding scheme, ‘Tech-SEDA’. This is the first public version of a systematic, research-informed and practical tool for analysing verbal and nonverbal dialogic communication at the micro- or meso- level across diverse educational settings. Application is illustrated with examples of dialogic interaction across diverse technology contexts by learners located in classrooms or remotely – including online discussions, 3-dimensional modelling in augmented reality, software apps on tablets, Knowledge Forum, Scratch programming, interactive whiteboards, and more. The paper considers the methodological issues arising in capturing dynamic multimodal dialogue and in identifying the learning taking place.

The communication of sustainability on social media: the role of dialogical communication

The communication of sustainability on social media: the role of dialogical communication

Strategy Texts as Auto-Communication: How Narrative, Language, and Visual Symbolism Exercise Discursive Control

ABSTRACT Strategy texts are an important way of communicating a strategy to a range of different stakeholders, including internal audiences as the organization communicates with itself (auto-communication). In this article, we analyze two related strategy texts that were produced for auto-communicative purposes as part of a strategic change initiative in a UK organization that employed a storytelling approach to strategic communication. Our multimodal analysis shows how narrative, visual symbolism and directive lexical choices and grammatical forms used in the two strategy texts exercise discursive control using three main mechanisms: (1) encouraging action through future-focused narrative structure; (2) strengthening emotional attachment with the organization through purposeful selection of anecdotes from a shared stock of stories; and (3) defining desired actions and behaviours through visual symbolism and directive lexical choices and grammatical forms. Moreover, the article contributes to current debates of the nature of strategic communication by demonstrating the tension between linear and dialogic communication in practice, while also providing rare empirical insights on the use of auto-communication in contemporary strategic communication.

Comics as a Media to Understand Earthquake Disaster Mitigation for Elementary School Students

Community Service held by FKIP-UT at SDN Sukamaju I Cianjur aims to increase students' knowledge about earthquake disaster mitigation. This activity requires media that is appropriate to the level of development of students. Researchers created earthquake disaster mitigation comics as an interesting information medium equipped with colorful illustrations, communicative dialogue and easy to understand for elementary school students. Data collection was carried out quantitatively and qualitatively. Qualitative data was taken from expert input including educational technology lecturers and BNPB staff. Comics are revised based on expert input. Quantitative data was obtained from the results of expert validation tests and a score of 91% was obtained from all aspects including material, media, and language design. Comics were tested during Community Service and were assessed by teachers and students at 92% from all aspects, namely material, media, and language design. This score shows that the comic is suitable for use in the very good category.

OCCUPATIONAL HEALTH AND SAFETY PRACTICES IN THE WORKPLACE DURING THE COVID-19 PANDEMIC: A LITERATURE REVIEW

Background: The Corona Virus Disease 2019 (COVID-19) pandemic, which has impacted the world of work, has necessitated work organizations to prevent transmission and enhance workers’ performance. Purpose: To find out the implementation of occupational health and safety management during the COVID-19 pandemic across various corporate sectors. Review: It was conducted by answering research questions related to the management of safety and health practices in the workplace during the COVID-19 pandemic. The process involved formulating problem questions based on the PICOS framework. After filtering and adjusting the research variables, 21 articles were analyzed, consisting 12 articles from the ProQuest database and 9 articles from the ScienceDirect database. Result: Various innovations have been made by companies so that the implementation of Occupational Health and Safety (OHS) management, especially health protocols in dealing with COVID-19, can run optimally. Among them is an increasing number of training sessions for workers on health protocols and awareness, redesigning workplaces according to standards, using smart technology to detect social distancing violations, and improving dialogic communication. Such improvements have been proven to increase communal relations between workers and management, thereby increasing active worker participation in establishing a safe working culture within the workplace. Conclusion: The OHS management implemented by the company may change based on workplace COVID-19 prevention regulations.

Breaking Employee Silence Through Dialogic Employee Communication: Mediating Roles of Psychological Safety and Psychological Empowerment

Employee silence, as a distinct behavior that differs from employee voice, might cause serious communication problems in organizational settings. Drawing upon the theoretical perspective of dialogic communication and the organization-public dialogic communication (OPDC) model, this study examined the role of dialogic employee communication from organizational leaders in alleviating acquiescent silence and defensive silence. Psychological empowerment and psychological safety were considered as potential mediators. The results of an online survey of 570 full-time employees in the United States revealed that employees were less likely to engage in acquiescent silence or defensive silence when they perceived dialogic employee communication from their leaders. The findings revealed the mediating role of psychological safety between dialogic employee communication from leaders and employee silence. However, psychological empowerment was not found to be a significant mediator. The theoretical and strategic implications are discussed.