E-government Development Research Articles

The Pledge of Smart City Development: The E-governance (Under) Development in The Philippines

This study examines how aspiring smart cities in the Philippines utilize their E-governance programs to shape the development of public service delivery and democratic participation. The study employed qualitative analysis and a review of the City’s E-governance services, mobile application, and web portal as methodological approaches. The research drew upon the foundational works of Bertot, Jaeger, McClure (2008), and Yildiz (2012) to guide the analysis of the findings. A qualitative analysis and iterative approach were adopted that involved gathering data from various sources, such as official documents, reports, and websites with key stakeholders involved in implementing E-governance initiatives in the selected smart cities. Additionally, a review was conducted on the City’s E-governance services, mobile application, and web portal. The findings infer an apparent fragmented, inconsistent, and inefficient utilization of E-governance initiatives in the Philippine cities. The lack of standardization and coordination among different cities’ E-governance programs hinders their effectiveness in improving public service delivery and promoting democratic participation. Consequently, this study emphasizes the need for standard policies and active collaboration among stakeholders, particularly national government agencies, to address the challenges. This study contributes to the existing literature on smart cities and E-governance, particularly in developing countries like the Philippines. It sheds light on the complexities and potential solutions in implementing effective E-governance strategies, highlighting the importance of standard policies and collaboration among stakeholders to unlock the full potential of E-governance initiatives. Keywords: E-governance, Smart City, Government-to-citizen services, Citizen-centered governance, Digital Governance

E-government development and governance in MENA countries: an empirical study

E-government development and governance in MENA countries: an empirical study

Pengembangan Sistem Informasi Desa Untuk Meningkatkan Transparansi Administrasi Desa melalui E-Government

This community service focuses on the application of information technology in the form of e-government in Biring Ere Village, Bunggoro District, Pangkep Regency. The main objective of this activity is to increase community knowledge and motivation regarding the development of the Village Information System (SID) to increase the transparency of village administration through e-government. Through a series of lectures, tutorials and discussions, the public is taught about the importance of SID and how to use it. This activity also involved coordination with the Head of Biring Ere Village and community members. The results of this service show an increase in community knowledge and motivation about the benefits of e-government for the development of their village. Apart from that, this activity also opens up opportunities for the development and implementation of e-government in other villages in Pangkep Regency.

Digital Transformation Through Local E-Catalogs in Improving Micro, Small and Medium Enterprises in Badung Regency

Digital transformation is a change in activities or activities from conventional to digital through the use of technology. The existence of digital transformation has an influence on various sectors, one of which is the Micro, Small and Medium Enterprises sector. Micro, Small and Medium Enterprises are productive businesses owned by individuals or business entities that are in accordance with standards as micro enterprises. The purpose of this research is to find out how the development of e-government through local e-catalog in increasing Micro, Small and Medium Enterprises in Badung Regency. This research uses qualitative research with descriptive methods. Data collection techniques by observation, interviews, questionnaires, literature studies and documentation. The results of this study show 3 elements of successful implementation of E-government in the Badung Regency Government Procurement Section, namely: 1. Support elements, namely the support and willingness of the Head of the Badung Regency Government Procurement Section and support through regulations ( laws). 2. Capacity elements, which include the availability of supporting resources such as financial resources, the existence of adequate infrastructure resources such as computers, internet, and printers as well as the availability of competent human resources. 3. Value element, which is related to the benefits felt by the government and society.

Digital Services of Public Government Administration In The Industrial Revolution 4.0

Introduction: Technology and the Industrial Revolution 4.0 have enabled the development of e-government for faster and more effective services. However, its implementation still needs to be improved, particularly regarding legal certainty.. Purposes of the Research: This study aims to analyze the legal uncertainty that occurred in the implementation of e-government in the Industrial Revolution 4.0 era. Methods of the Research: This research is normative legal research with a statutory and conceptual approach. The primary legal materials in this research include the 1945 Constitution of the Republic of Indonesia and the laws governing State Government administration. Secondary legal materials include books, articles, and research results. Non-legal material includes all non-legal studies related to electronic-based State Government Administration systems / e-government.Results of the Research: The study results provide an analysis of the constraints that occur in the implementation of Digital Government Administration. There needs to be an evaluation of the government's readiness in the e-government system, the affordability of the internet, the availability of server capacity that can accommodate many data, and the electronic devices used do not meet standards. It is suggested that the government must provide all technical and non-technical aspects that can support e-government performance as well as provide human resources who are experts in their fields, so that the government administration service system complies with the General Principles of Good Government (AUPB). It can be realized promptly by the principle of legal certaint.

Legal regulation of the digital environment: digitization of the state-legal and law enforcement sphere

The rapid development of society and the impact of information technology have significantly changed the legal field and contributed to the creation of a legal framework for the digital environment. Successful development of digital relations in Ukraine requires effective legislative regulation. The favorable appearance of this process is determined by effective strategic planning, active participation of the government and an appropriate legal framework. From this point of view, it is considered important to consider issues of legal regulation of the digital environment in the context of the activities of state and law enforcement agencies. The purpose of the work is to research the regulatory and legal provision of the digital environment with an emphasis on the regulation of digitalization of state legal and law enforcement activities. Research methodology includes such methods as: historical, systematization, analysis and synthesis, structural-functional and comparative analysis. The result of the scientific analysis of scientific research and regulatory and legal regulation of the relevant relations was the study of the legal plane of digital transformations in Ukraine. Internal legislative norms were studied, relevant laws aimed at digitization were analyzed, their purpose was determined; the existing legislative basis for building a digital society and economy in Ukraine is highlighted. The analysis of strategic documents on digitalization in the spheres of public administration and law enforcement was carried out. The internal concepts of the development of e-government have been studied. The experience of foreign countries in the regulation of the digital environment and electronic management was studied, progressive means of regulation of the studied issues abroad were determined.

E-Government services: Improving employment services in Dumai City

E-government in Dumai City is a manifestation of the responsibility of the Dumai local government to improve the quality of services that are presented electronically based on websites. The development of e-government is an innovation that is carried out in developing effective and efficient government administration. The Dumai City Manpower and Transmigration Office is one of the government agencies that runs e-government services in serving communities and companies to obtain employment information. The system formed to serve the job seeker community is known as the Employment Information System (SINAKER). Empirically, this system was implemented to answer several complaints from people who wanted speed of information related to job opportunities for the community. Services that are carried out manually are still not optimal, so a good step is taken to help the community openly. This article aims to look at the process of e-government services in Dumai City which aims to assist the government in maximizing service to the community, so that people can access information on job opportunities that can be accessed via the internet. The research findings that there are 3 (three) aspects in the development of e-Government through the created system. Various suggestions were given to the government to improve its services to the public.

Assessing the ICT development in Iranian cities: The strategy to accelerate digital advancement

Iran is one of the Middle East's developing countries, with a per capita GDP that ranks among the upper middle countries, according to international reports. On the other hand, according to research, the development of e-government in a country is directly tied to that country's economic status. Despite its economic strength, Iran is not well-positioned in the sphere of information and communication technology (ICT), with undesirable development of e-government and ICT infrastructure. The performance of Iranian provinces in the field of ICT development is analyzed in this study utilizing the DEA-CCR model, the Malmquist productivity index (MPI), reciprocal efficiency technique and k-means clustering. The main contribution of this study is that it aids policymakers and top managers by identifying poorly performing provinces, to make thorough preparations to strengthen them, and implement suitable policies and strategies. Indeed, by supporting and developing the weak provinces in the field of ICT, the overall ICT status of the country will improve.

Assessment of the impact of digitalization on business development in EU countries and Ukraine

The article assesses the prospects for the development of entrepreneurial activity in the EU and Ukraine in the conditions of digitalization of the economy. A methodical approach for the analysis of the development of entrepreneurial activity in the EU countries and Ukraine in the context of the digitalization of the economy has been formed, which consists of three stages. Attention is drawn to the fact that the WDCR, NRI, GII indices combine mainly institutional, economic and technological indicators that reflect the development of regulatory and legal research base, use of ICT in business, information security. The EGDI index has a more social orientation and reflects socio-economic integration - it is designed to assess the level of development of the information society. An analysis of the dynamics of changes in entrepreneurial activity in EU countries and Ukraine in the conditions of digitalization of the economy was carried out. It was established that despite the lower level of development of digitalization in Ukraine compared to the EU countries, the development trends both in the EU as a whole and in Ukraine clearly coincide. The impact of the digital component on the development of entrepreneurial activity in EU countries and Ukraine was modeled using correlation-regression analysis. It was noted that the level of digitalization does not affect the speed of the legislative body's reaction to eliminate the deterioration of the conditions of business activity, and the establishment of index indicators only according to the adopted normative legal acts does not take into account the effectiveness of the implementation of legislative changes in the field of business activity. It was concluded that among the three variables, the e-government development index has the greatest influence on the development of entrepreneurial activity. Belgium, Croatia, Italy, Slovakia, Luxembourg, the Netherlands, and Hungary have the greatest direct relationship between the development of entrepreneurial activity, the digital government development index, and digital competitiveness.

The effect of e-government development indices (EGDI) on corruption perception index in sub-Sahara Africa: A panel data analysis

The study aims to examine the impact of e-government development indices on the corruption perception index (CPI) using cross-sectional data covering the period 2012–2020. To achieve the objective of the study, the E-Government Development Index (EGDI), which comprises the Online Service Index (OSI), the Human Capital Index (HCI) and the Telecommunication Infrastructure Index (TII) was utilized. The study adopted the panel data statistical methodology to accomplish the goal of the study. According to the findings, perceptions of corruption rise with an increase in the OSI, the TII has a statistically non-negative significant relationship with perceptions of corruption, and the HCI decreases perceptions of corruption. This portends that e-government positively impacts online services, improved telecommunication infrastructure, and the development of human capital in sub-Saharan Africa, and as well has a positive impact on how people perceive corruption. Moreso, an increase in human capacity by providing adequate training, conferences, workshops, and other activities will result in a decrease in the corruption index across the 48 sub-Saharan Africa countries. Based on the findings, the study suggests that improved internet service can stimulate improved efficiency in the perception of corruption, resulting in a more efficient and effective elimination of corruption in African nations.

Current challenges and the future of legal protection of personal data: under the influence of digitalization development

Current challenges and the future of legal protection of personal data: under the influence of digitalization development

Comparative analysis of E-Government Development Index: a case study of South Asian countries

Purpose This paper aims to check the E-Government Development Index (EGDI) of South Asian countries and then highlight the main challenges they are facing right now, which are causing South Asian countries to do good in the e-government sector. Design/methodology/approach The authors will be getting the EGDI data for South Asian countries through the United Nations website, and to visualize it for understanding, the authors will be taking the help of an Online Business intelligence tool. After successfully fetching data and presenting it in a proper format, the authors will be doing an analysis of the South Asian country’s EGDI score overall and also will check on individual indicator levels of EGDI. Findings Finally, the authors will be sharing the common improvement points which South Asian countries’ governments need to focus on to make their EGDI score better and get included in the list of top E-Government. With its help, countries will progress and get hand-in-hand with the world by providing the best governance practices to their citizens. Originality/value It is important to understand for South Asian countries that the e-government initiative is not just about transforming governance or providing quality services to citizens but also it is about being in sync with the world and competing with other countries in the development progress. So, they have to follow the e-government trends to get their country aligned with the world and attain progress country in a faster speed.

Сравнительный анализ использования электронных технологий Интернета вещей в сфере здравоохранения зарубежных стран и России.

The development of digital and information and communication technologies contributes to fundamental changes in all spheres of human life. Thanks to the Internet of Things technologies, medicine has moved to a new level of efficiency, convenience and quality of providing electronic medical services. The problems of the introduction of electronic services in the context of the development of e-governance require special consideration, potential threats in the collection, processing and storage of data in the field of healthcare are of particular concern. P u r p o s e o f t h e s t u d y is to conduct a comparative analysis of the use of modern trends in the introduction of electronic services in the healthcare sector of foreign countries and Russia with the use of Internet of Things technologies in the conditions of digitalization of the industry. M a t e r i a l s a n d m e t h o d s . The following methods were used in the work: analysis – when searching and familiarizing with various web resources, relevant programs and portals on electronic management and the Internet of Things; comparison – when comparing the stages and mechanisms of using Internet of Things technologies in the development of digitalization of healthcare in the world; analogy and extrapolation – to determine the possibilities, implementation of foreign experience. R e s u l t s . The best foreign practices of providing electronic services in the field of healthcare with the use of Internet of Things technologies were revealed. A trend has been established for the appearance and use of various devices using Internet of Things technology that are used to provide medical services, in particular those that have the functions of medical equipment and help to conduct an online examination. The US experience in the introduction of electronic medical records and the maintenance of relevant databases is disclosed. Separately, attention is focused on the experience of countries that are trying to prevent excessive personalization and identification of data. С o n c l u s i o n s . Thus, electronic services are services that are provided in electronic format online. In Russia, they are regulated by a significant list of regulatory legal acts. At the same time, for the effective use of Internet of Things technologies in the provision of electronic medical services, first of all, it is necessary to solve the problem of de-identification (depersonalization) of data that is collected to meet this service.

폐쇄적 전제정치(Closed Autocracy)가 전자정부개발(E-Government Development)에 미치는 영향 분석

The phenomenon of Arab countries adopting autocracy in e-government development is an interesting case compared to the narrative of e-government development led by democratic countries. However, some characteristics of e-government, including top-down delivery, and the fact that e-government development is useful for acquiring internal and external legitimacy, suggest that e-government can be developed as one of the tools for legitimization in autocratic countries. In particular, it can be logically inferred that closed autocratic countries, which lack legitimacy compared with democracies, will have a more significant impact on e-government development. By using panel data and pooled OLS, this study suggests the significant results that closed autocracy positively affects e-government development.

AKSELERASI PEMBANGUNAN E-GOVERNMENT DI DAERAH: ANALISIS PRAKTIK BAIK PEMERINTAH KABUPATEN SUMEDANG

ICT is a challenge and opportunity for local governments in effort to realize excellent service for the people. This paper aims to analize e-government efforts and achievements of the Sumedang District Government, as well as analyze the specific factors that have driven a leap in e-government development in the region. The author uses data obtained through online observation of the official website www.sumedang.go.id, digital application trials, as well as regulations, policy documents, journals, reports, online sources and other relevant documents. The author concludes that Sumedang Regency e-government development has passed the interactive phase towards the transactional phase. The author concludes that Sumedang Regency e-government development has passed the interactive phase towards the transactional phase. The acceleration of e-government by the Government of Sumedang Regency is determined by several factors, namely the political commitment of regional leaders that underlies policies, e-government strategies, programs and activities, development of human resources for apparatus, and multi-stakeholder collaboration.

The Impact of E-Government on Governance in the Case of ASIA Countries in 2020

This study aims the impact of each governance indicator in 30 Asian countries through an analysis of the 2020 Worldwide Governance Indicators (WGI) and E-Government Development Index (EGDI). This study uses quantitative methods. Visual analysis of coded data using Google Data Studio with table functionality and SmartPLS version 3.0 software. samples from 30 Asian countries. The results are as follows: First, the effect of his EGDI on WGI, only one of each correlation metric had an invalid value that is voice and accountability with a value of 0.386, suggesting a potential impact on freedom of expression. Association and social media in 30 Asian countries are still low, with an original sample value (O) of 0.824, the sample mean (M) of 0.832, STDEV of 0.043, a t-statistic of 19.318, and P-value of 0.000. Second, according to the data processing results of Google Data Studio, each indicator such as COC, GE, PSA, RL, RQ, VA has a positive value, and among the 30 Asian countries affecting each indicator, Singapore scores very high. Then Pakistan, achieved an average score out of 30 Asian countries. Although this is a negative number, COC, GE, PSA, RL, RQ, and VA indicators still need improvement.

Does e-government development moderate the impact of female labor participation on national cybersecurity maturity? An empirical investigation

PurposeThis paper aims to investigate the relationship of female participation in labor force with the cybersecurity maturity of nations and the enabling role of e-government development in moderating the same.Design/methodology/approachThe authors have conducted fixed-effects regression using archival data for 149 countries taken from secondary sources. Furthermore, the authors have grouped the sample countries into four levels of cybersecurity maturity (unprepared, reactive, anticipatory and innovative) using clustering techniques, and studied the influence of their interest variables for individual groups.FindingsResults show that female participation in labor force positively influences national cybersecurity maturity, and e-government development positively moderates the said relationship, thereby enabling the empowerment of women.Practical implicationsEncouraging broader participation of women in the labor force and prioritizing investments in e-government development are essential steps that organizations and governments may take to enhance a country’s cybersecurity maturity level.Originality/valueThis study empirically demonstrates the impact of the nuanced interplay between female participation in labor force and the e-government development of a nation on its cybersecurity maturity.

The dynamics of AI capability and its influence on public value creation of AI within public administration

Artificial Intelligence (AI) technologies in public administration are gaining increasing attention due to the potential benefits they can provide in improving governmental operations. However, translating technological opportunities into concrete public value for public administrations is still limited. One of the factors hindering this progress is the lack of AI capability within public organisations. The research found that various components of AI capability are essential for successfully developing and using AI technologies, including tangible, intangible, and human-related factors. There is a distinction between the AI capability to develop and the AI capability to implement AI technologies, with more administrations capable of the former but finding difficulties in the latter. A lack of in-house technical expertise to maintain and update the AI systems, legal challenges in deploying developed AI systems, and the capability to introduce changes in the organisation to ensure the system remains operational and used by relevant end-users are among the most critical limiting factors for long-term use of AI by public administrations. The research underlines the strong complementarity between historical eGovernment developments and the capability to deploy AI technologies. The study suggests that funding alone may not be enough to acquire AI capability, and public administrations need to focus on both the capability to develop and implement AI technologies. The research emphasizes that human skillsets, both technical and non-technical, are essential for the successful implementation of AI in public administration.

E-government development indices and the attainment of United Nations sustainable development goals in Africa: A cross-sectional data analysis

This paper explores the relationship between the United Nations (UN) e-government index (EGDI) and e-government development in Africa from 2010 to 2020 and forecasts the effect of e-government on the actualization of the sustainable development goals (SDGs) in Africa by 2030. To achieve the objectives, secondary data were collected on EDGI, online service delivery index (OSI), telecommunication infrastructure index (TII) and human capital index (HCI) from UN e-government survey spanning 2010-2020. The study utilized an improved modelled technique of panel data regression for cross-sectional observations. The finding indicates that there exists a positive and significant impact of the OSI, TII, and HCI on the overall EGDI in Africa. The study also revealed that there is a strong and positive relationship between E-government Development Indicators and the achievement of UN SDGs in Africa. This implies that African nations will experience a slow and insignificant increase from 2022 with an EGDI value of 0.4208 to 0.4331 in 2024, implying a 2.9% slight increment. The predicted value further shows that there will be a decrease from the EGDI value of 0.4331 in 2024 to 0.4330 in 2026, while the average EGDI value will increase slightly to 0.4346 in 2028 and finally to 0.4369 in the year 2030, which is equivalent to a 0.5% increment. EGDI value obtained predicts that Africa may not attain UN SDGs by 2030. Accordingly, the study recommends that drastic measures be taken to improve the three indices.

ANALYSIS OF E-TILANG WEBSITE AT STATE ATTORNEY AT BATU CITY

The E-ticket website is an E-government innovation by the Indonesian government that aims to help people pay ticket fines, avoid extortion, and increase accountability, transparency and fairness. The Attorney General's Office for Batu, East Java Province, has implemented this innovation, but the results have not been optimal. This is due to a lack of Human Resources from the community as users and the lack of socialization about the importance of implementing E-tickets. This study aims to find out how E-government can be implemented at the Batu State Prosecutor's Office in East Java Province through the E-tilang website. In addition, it will also identify factors that support and hinder the implementation of E-government. This analysis uses the successful elements of e-government development according to the Harvard JFK School of Government, namely Support, Capacity, and Value. The research method used is descriptive qualitative, with data collection techniques through observation, interviews and documentation. Based on the results of the study, the Support variable is good, because support, allocation of human resources, and outreach have been carried out by the Batu State Prosecutor's Office. Variable Capacity is also sufficient, with available financial resources and technological infrastructure. However, the Value variable is not yet optimal, due to the low level of public participation as well as technical problems and features for refunding overpaid fines on the E-ticket website which are not yet available. This has become an obstacle in the implementation of E-government through E-tickets at the Batu State Prosecutor's Office, East Java Province.