Development Of Business Organizations Research Articles

A Systematic Review on Machine Learning Algorithms for Customer Satisfaction Classification in Various Fields

Purpose: A variety of soft approaches have already been considered in relation to the growth of marketing. Problems related to customer satisfaction and retention have been studied earlier. The application of business intelligence, artificial intelligence, and data mining has a great impact on the development of business organizations. Customers are increasing day by day in every field, which is complicating the method of finding their satisfaction level. To find the best method to solve these complexities, advanced machine learning approaches can be used. This paper discusses a detailed literature survey of various approaches used to identify customer satisfaction and retention using customer logs in various fields. Design/Methodology/Approach: The details collected for this review paper were obtained by analysing and comparing different research articles from recognized resources. Objective: To find a research gap and appropriate solutions for customer satisfaction accuracy using machine learning approaches. Results/ Findings: Review of this paper gives a proper understanding of customer satisfaction in various domains using machine-learning approaches Originality/Value: The review of this paper gives an analysis of machine learning algorithms for customer satisfaction in various fields and suggests the importance of new classification models. Type of Paper: Literature Review.

Rural renewable energy development: lessons learned from community-based renewable energy business model in East Sumba, Indonesia

Abstract Sumba Island is a remote region with great potential for renewable energy sources, as the Iconic Island of Renewable Energy designated through the Minister of Energy and Mineral Resources Decree No. 3051 K / 30 / MEM / 2015 is targeted to reach 100% of renewable energy usage with 95% of electrification by 2025. To reach this target, the participation of the community as the subject of every renewable energy project is essential. This paper aims to identify the lessons learned to enhance the community’s capacity in implementing the rural community-based renewable energy business model in Indonesia, with the case of the renewable energy business in Luku Wingir and Waimbidi Village - East Sumba. The result indicates that the Rural Community-based Renewable Energy Business Model in the case study need to be developed based on the fundamental strategies of building community capacity: (1) leadership development of the village community in East Sumba, (2) business organizational development in managing the renewable energy, (3) developing a significant role for the community in organizing renewable energy, and (4) adapting collaborative relations among multiple stakeholders in East Sumba.

FORMATION OF POTENTIAL OF QUALITY MANAGEMENT OF DOMESTIC BUSINESS ORGANIZATIONS AS DEVELOPMENT OF MARKETING SYSTEM IN CONDITIONS OF DIGITALIZATION

In the context of globalization processes, the problem of product quality is one of the most important, because high-quality products provide competitive advantages to the manufacturer. The position of domestic products on the market is primarily determined by consumer properties that shape quality. Maintaining high competitiveness is paramount and becomes a crucial factor in the commercial success of any business organization. Therefore, it is important to deeply study the factors that influence the formation of product quality. In the current situation in a market economy, producers are under the constant influence of the competitive environment, which requires them to focus more and more on quality issues. Recently, the management of many business organizations has faced the need for quality management as a means of achieving competitiveness, gaining trust in products from consumers. Therefore, it can be argued that in a market economy, one of the most important internal factors in the development of business organizations is product quality, as it provides an increase in the profits of the business organization based on customer satisfaction. Therefore, building an effective quality management system is an extremely important object of further research into the development of the marketing system in the context of digitalization. The article presents modern approaches to the processes of certification of the quality management system in the context of the formation of quality potential in business organizations. An analytical basis has been formed, which is the basis for the promising development of the food industry and business organizations in the context of digitalization. A feature of the effective activity of business organizations of the food industry of Ukraine is the prospects for the development of the food industry as a whole.

ПОВЕДІНКА ІНДИВІДУАЛЬНИХ СПОЖИВАЧІВ ЯК ОБ’ЄКТ УПРАВЛІНСЬКИХ ІНТЕРЕСІВ

The article deals with the reasons, directions and scope of the interest of society, institutions of state regulation and managers of business structures concerning the behavior of households as consumers. It was demonstrated that, in the modern socioeconomic system, households act as independent agents, including the area of consumer behavior. At the same time, the consumer behavior of households has a socialized character: firstly, in the context of the implementation of the procedure for obtaining the goods needed to meet the needs; secondly, in the context of the emergence of certain social consequences from the use of acquired goods by households; thirdly, in the context of the conditions of existence, functioning and development of business organizations. The socialized nature of consumer activity determines that the behavior of individual consumers should be the point of interest and influence from the society, state and local institutions of the government and business. At the same time, that behavior can be the subject of interest and influence from the side of society, state institutions of management and business. It was proved that protection of public interests requires an establishment of the certain social control over consumer behavior. On the basis of the analysis it was established that the social interest in individual consumer behavior can be represented in the following directions (forms): objective, quantitative and subjective-territorial. It was found that the objective public interest in the consumer behavior of households involves the focus on consumer choice of specific goods and services. Assessment of consumer behavior in the context of “buying” is associated with the impact of such choices, firstly, on the health of individuals and society taken as a whole, and secondly, on the worldview, creative and intellectual development as individuals, and society taken as a whole. By contrast, the health condition affects the level of “social happiness” (social welfare), efficiency and productivity of social work (ability to perform a certain amount of work and provide a certain level of intensity), the corresponding costs of the state and local budgets connected with the prevention and treatment of diseases, the use of various compensation payments related to the health problems. Quantitative form (direction) of public interest in the behavior of individual consumers may be related to the health issues, macroeconomic policy, resource potential, ensuring a balanced situation in different commodity markets, achieving the required level of the national economic security. The subjective territorial direction of public interest in the market behavior of households is related to the assessment of the social consequences of individual consumer decisions on the choice of entities in the supply chain of goods and services. Such entities may be business organizations of a particular jurisdiction: residents or non-residents. The aggregate market choice of consumer households in this context has certain macroeconomic implications related to the competitiveness of the national economy, the current and future state of its security

Measuring the Entrepreneurship Characteristics and Its Impact on Entrepreneurial Intentions

Scientific progress, technology and industrial development in addition to globalization have allowed for the flow of a large amount of market information (capital information, investment information, labor, goods and services information etc.), which has resulted in intense competition increasing day by day because of the rapid technological developments, communication technology, electronic commerce and economic blocs. This has led to the industrial development of goods and services at an accelerated pace, and the development of business organizations under the pressure of intense competition and they must search for sophisticated strategies to stay in the market and the performance of economic and social tasks entrusted to it, and be able to compete and then expand in the markets locally and internationally. Entrepreneurship is one of the main topics in the economies of both developed and developing countries. Effective entrepreneurship contributes to economic development and the information era has led to dramatic changes in the work environment. Participation and technology have resulted in a faster pace the competition between local and international institutions, which works in an innovative way to disseminate information to produce products and provide new services to customers. The information era is also an incentive to restore successful traditional work patterns. As a result, innovation has become the main factor in separating leading institutions at all local, regional, and international levels. This paper aimed at measuring the characteristics of Entrepreneurship among postgraduate students from different universities in the Kingdom of Bahrain and its impact on entrepreneurship characteristics. A conceptual framework has been presented for a better understanding of the entrepreneurship characteristics topic which formed the basis for the topic under study. Using a quantitative method, 1000 questionnaires were distributed to target respondents comprising of international and local graduate students studying/graduated from different universities in the Kingdom of Bahrain. The responses collected were 930 completed questionnaires representing a 93% percent response rate. The data were analyzed using Smart PLS version 3. The findings indicate that entrepreneurship characteristics of the post-graduate students are a valid construct in predicting entrepreneurial intentions.

Influence of Information Sharing, Partnership, and Collaboration on Supply Chain Performance

Supply chain plays an important role in the development of business organizations to achieve competitive advantage. Supply chain studies are continuing mainly to improve supply chain performance. Many of the literature write about the role of information sharing, partnership processes and collaboration in improving the performance of the supply chain. This research was conducted to find the relationship and influence of information sharing, supply chain partnership, and collaboration on supply chain performance on SMEs. The object of research is apple agroindustry, in East Java, Indonesia. The analysis was conducted with Partial Least Square (PLS). The results indicate only an indirect effect of information sharing on supply chain collaboration. Also, indirect effect of information sharing on supply chain performance of SMEs.

Characteristics and specific features of virtual organizations

Trends of today’s market development, such as globalization, understanding the product quality, its price and the degree of customer satisfaction, as well as the growing importance of using information and communications technologies have led to emergence of new organizational forms of enterprise management. A fast developing trend in market interaction between business entities is a virtual form, which exists together with other organizational forms but represents another mechanism of structural coordination that differs from in-company and purely market mechanism. The author studies a new organizational form, characterizes its nature and provides a comparative analysis of virtual organization and virtual business-organization. The article characterizes virtual organization space, shows its key elements. Apart from that the author researches world and home experience in this field and gives examples of the most successful organizations. The article analyzes necessary conditions for virtual business functioning and shows its key advantages and disadvantages. It also studies the issue of labour organization at virtual enterprise and discusses basic tools of assigning functions to other companies or individuals. In the conclusion the author describes prospects of virtual business-organization development.

鳥羽欽一郎著, 『企業発展の史的研究』 : アメリカにおける企業者活動と経営管理, ダイヤモンド社・一九七〇年四月発行・三五五ページ・一二〇〇円

鳥羽欽一郎著, 『企業発展の史的研究』 : アメリカにおける企業者活動と経営管理, ダイヤモンド社・一九七〇年四月発行・三五五ページ・一二〇〇円

MOOCs as Supplement of Informal Education

The contribution covers discussion on informal university learning, which is a part of heutagogy. In the paper, the university learning is considered as autopoietic organization development as well as development of business organization strongly dependent on external knowledge resources. In general, university education space covers formal, informal, and non-formal learning. Nowadays, informal learning has an excellent opportunity for development, because of Web 2.0 ideas and solutions. In the paper, the architecture of informal learning environment is visualized in ArchiMate 4.0 beta version language. The main goal of the paper is to present informal learning architecture as supplement to the formal learning. The MOOCs (massive open online courses) are included in the architecture model for informal learning support.

Challenges and opportunities to improve the concept of the balanced development of business organizations

Currently, the concept of “development”, having passed a difficult way of evolution, is widely spread in scientific circles, government administration, numerous international organizations and political associations. The identification, study and justification of the key properties of the organizational development process, in our opinion, is fundamental and constitutes one of the priorities of scientific research in Economics and management. In accordance with the results obtained during the performed studies, the most important attributes of organizational development should include the property balance, which can be ensured stable operation of the organization. In General, the balance characterizes the harmony and balance system for all its constituents. Methodological basis of the balance as the object of research is the dialectical nature of dichotomous manifestations in the evolving system, which in turn implies the existence of fundamental contradictions. In this article, the most important and common in management theory binary options and also provides examples of dichotomous contradictions that require a balanced approach in the priority areas of activity of the industrial enterprise. With the use of examples and based on the opinion of renowned experts proved that the requirements to balance the processes and elements of the organization as a socio-economic system allows to more adequately reflect the real situation, to compare alternatives and make the appropriate management decisions, to justify and to shape the priorities of the business activities, to minimize risks and contradictions in the formation and implementation of strategic and tactical goals.

Conceptual Features of the Balanced Development of Business Organizations

In authors’ opinion, studying and searching for main features of organizational development possess a fundamental nature and is a main task of scientific research in the sphere of economics and management. According to the results of the performed research, the main attributes of the organizational development include balance, which could ensure stable work of the organization. In general, balance characterizes harmony and equation of the system as to all its compomemts; a methodological basis of the balance, as an object of scientific research, is the dialectic nature of dichotomic aspects in the developing system. The article includes practical examples of dichotomic contradictions which require a balanced approach as to preferred spheres of activity of industrial organization. With the help of the presented examples and based on the opinions of famous specialists, the authors prove that account of requirements to balance of processes and elements of the organization as a socio-economic system, allows reflecting the real situation more adequately, comparing alternative variants and making high-quality managerial decisions, reasoning and forming priorities of business activity, minimizing risks and contradictions while forming and realizing strategic and tactical goals.

Formation of Synergetic Effect of Human Resource Management of Business Organization

The article presents the contents of synergetic effect of human resources management of business organization which can be seen in excess of the sum of results of work of all employees as human capital bearers above the results of work of individual employees with unique professional competencies together with knowledge, abilities and experience as the sources of competitive strengths of business organization. Predictions of development of business organization – taking into account the influence of possibility of formation of synergetic effect on different stages of human resources life cycle – are presented. DOI: 10.5901/mjss.2014.v5n12p15

The Impact of Feasibility Study in Enhancing Growth and Development of Business Organisations in Nigeria

The need as to the relevance of feasibility study in the structure of a business has attracted attention from both the business circle as well as academics. It has often been concluded that a business can thrive without undergoing a feasibility study. A healthier debate is that there are no available statistics of many businesses that went under unnecessarily due to lack of such a study, thereby negating economic growth. This paper examines the impact of feasibility study in enhancing growth and development of business organizations in Nigeria. It was proven that a well planned feasibility studies enables the business owner to understand the schematics of the venture and boost confidence in facing challenges that may arise in the business life circle because the target, through feasibility study has been attained; howbeit abstract. A man who knows where he is going arrives there no matter the obstacles. The work concluded that feasibility study impact significantly on the growth of a business and reduces the level of exposure to risk and ensures success.

Cosméticos Contém 1g: um caso de empreendedorismo e inovação

Este caso de ensino descreve a fundação e a expansão da Contém 1g, uma empresa brasileira do setor de higiene pessoal, perfumaria e cosméticos. Fundada em 1984 como empresa têxtil, seu proprietário redirecionou o negócio e iniciou a produção de perfumes em 1994. A história empresarial da Contém 1g é marcada pelo lançamento de novos produtos e pela utilização, a partir de determinado momento, de um sistema híbrido de vendas: venda direta e franquia. A decisão de expandir o negócio é o ponto de partida para a discussão bem como as habilidades necessárias para consolidar sua posição no mercado internacional. O caso da Contém 1g pode ser utilizado para discutir temas de caráter acadêmico relacionando inovação e empreendedorismo e expansão de empresas bem como servir para iniciar uma discussão sobre processo de desenvolvimento organizacional.

The Economic History of Organizational Entities in Ancient India

The corporation is the most popular form of business organization. Moreover, as the economies of emerging markets leap forward the popularity of the corporate form, and other kinds of business organizations, continues to grow. In light of their widespread appeal, one is naturally inclined to inquire more about business organizations and how they developed over time. Many questions can be pondered including: where did business organizations, such as the corporation, originate; how old are they; have they taken the same form everywhere or have there been local variations; and what are the pre-conditions for their development. All these questions are important not only for their own intrinsic value, but also because of the insights they provide about the development of the corporate sector in emerging markets and about the prospects for convergence, of one kind or another, in corporate governance. Indeed, a series of important papers by Henry Hansmann & Reinier Kraakman and other authors examine these questions both in Rome and in Medieval Europe. The aim of this paper is to explore a number of these questions by examining the economic history and development of organizational entities in Ancient India. The paper finds considerable evidence that urges us toward a significant revision of the history and development of business organizations and corporations. The examination reveals that business people on the Indian subcontinent utilized a variety of organizational entities from a very early period. The sreni - a complex organizational entity that shares similarities with corporations, guilds, and producers' cooperatives - was being used in India from around 800 B.C. and was in more or less continuous use since then until the advent of the Islamic invasions around 1000 A.D. This provides evidence for the use of complex organizational entities centuries before the earliest Roman proto-corporations. In fact, the use of such entities in Ancient India was widespread including virtually every kind of business, political and municipal activity. Moreover, when we examine how these entities were structured, governed and regulated we find that they bear many similarities to corporations, guilds and other kinds of business organizations. The familiar concerns of agency costs and incentive effects are both present and addressed in quite similar ways as are many other aspects of the law regulating business entities. Further, examining the historical development of the sreni indicates that the factors leading to its growth are consistent with those put forward for the growth of organizational entities in Europe. These factors include increasing trade, methods to contain agency costs, and methods to patrol the boundaries between the assets of the sreni and those of its members (i.e., to facilitate asset partitioning or entity shielding and reduce creditor information costs). Finally, examining the development of the sreni in Ancient India sheds light on the importance of state structure for the growth of trade and business organizations as well as on prospects for some kind of convergence in corporate governance.

Corporate Strategy, Organizations, and Subjectivity: A Critique

This paper attempts to develop a new approach to the study of corporate strategy. It draws on the methodology of Michel Foucault to suggest that corporate strategy can be seen as a discourse which has its own specific conditions of possibility. These are traced historically to various exercises of power within the conduct of war and the development of business organizations. Strategy is located as an emergent set of practices which has distinctive power effects on organizations and subjectivity. Analyses of strategy cannot be reduced either to rationalist accounts of markets and environments nor interpretive understandings of actors' frames of reference. The emergence and reproduction of 'strategy' as an essential element in managerial discourse needs to be located in specific changes in organizations and managerial subjectivity, because it is a mechanism of power that transforms individuals into particular kinds of subjects who secure a sense of well-being through participation in strategic practices. Conflict over 'strategy' is therefore more than just a question of career politics and market competition. It touches on the very sense of what it is to be human as well as having effects that readily legitimize prevailing relations of inequality and privilege in contemporary organizations and institutions.

The spatial hierarchy of business organizations and its implications for the British urban system

Westaway J. (1974) The spatial hierarchy of business organizations and its implications for the British urban system, Reg. Studies 8, 145–155. The paper discusses the rationale behind the spatial concentration of control functions of business organizations and its implications for the British urban system. This concentration is one dimension of the development of the corporate hierarchy. The development of business organizations is examined and the mechanism by which such developments are translated into a spatial context is seen largely in terms of access to specialized information. The increasing spatial concentration of control functions of organizations has important implications, both economic, in terms of the future behaviour of firms, and social, in terms of the loss of community control of local industries and spatial variations in social class structure. The key policy question is seen as a decision between allowing continued centralization or to encourage the decentralization of control function...