Department Store Research Articles

Marketplaces vs Shopping Malls: Today’s Trends and Forecasts

Nowadays in line with traditional off-line trade e-trade develops fast enough. Today’s customers show higher interest and loyalty to marketplaces. The goal of the article is to investigate new institutions being formed on the trade landscape, to analyze standing and current trends and factors influencing the development of shopping malls and marketplaces. The author’s hypothesis implies that in present conditions of trade development marketplaces act as an alternative and key competitors to shopping malls, as earlier shopping malls themselves became an alternative to department stores. Today we can observe that a certain part of customers and purchases leave off-line and choose on-line due to economic, social and geo-political reasons. It was promoted by digital technologies, COVID-19 pandemic and its after-effects, changes in customer behavior model, impact of sanction pressure on consumer market and so on. The author supposes that in case the current trend of fast growth of e-trade continuous (including marketplaces), by 2027 no less than 45% of all purchases will be done at marketplaces, while the share of traditional trade will drop and the role of shopping mall will reduce.

An Economic Impact of Grocery Retailers in Mannargudi

The grocery retail sector has a significant profitable impact on original husbandry, employing millions of workers to give consumers safe, healthy, and affordable food every day. Agriculture is the top occupation of the people of Mannargudi. The city is located at a distance of 28 km from the headquarters Thiruvarur, 36 km from Kumbakonam, 40 km from Thanjavur and 310 km from the state capital Chennai. The city saw a growth of merchandising by 40 percent over the last few years. Retail formats include departmental stores, shopping malls and grocery stores. The retail sector has 500 outlets which include an unorganized sector similar to grocery stores and other traditional formats. Hence buying groceries becomes accessible. Let us have a look at the different products offered by grocery stores in Mannargudi.

SALES TRANSACTION DATA EVALUATION INFORMATION SYSTEM USING CLUSTERING MODEL

Sales evaluation exercises at instruments or trading enterprises with many outcomes and components are critical to determining the company's business development. Enterprise managers must know and evaluate sales data through reports on all branchesA trading business that has a department store, so it is essential to assess the sales trade. This sales evaluation knowledge system is necessary to promote store leadership in the deals evaluation strategy, which aims to aid the administration's decision-making process. The dealing data is evaluated using a clustering model to find a group of products selling well, especially in demand and not selling well. The algorithm used in clustering is by using K-Means. The sample data used is sales transaction data of 122 sales transaction data. Based on the results of the Davies Bouldin, it was found that the number of clusters with the best performance was 4 clusters with a Davies Blouldin value of -0.371. This analysis results in the sales data evaluation information system using the clustering model as an instrument for store managers to evaluate deals data at all department stores. The result of this method can be caused by the supervision as data in the decision-making method.

Buy Now or Buy Later: Mediating Role of Buying Interest in Purchasing Decisions

This study aims to reveal and analyze the importance of the role of buying interest in the relationship between giving discounts and consumer purchasing decisions on a product at the Ramayana department store in Malang. Although it has given many discounts and is often done, but if it cannot generate consumer buying interest in the product, then the consumer does not decide to buy the product offered. This study uses a quantitative descriptive method with variables consisting of price discounts, buying interest, and purchasing decisions. The population of this study are consumers who have purchased products at the Ramayana department store in the city of Malang. The number of samples used in this study were 100 respondents using purposive sampling technique and collecting data using a questionnaire. Meanwhile, the data analysis used was path analysis to test the direct and indirect effects. The results of the study show that price discounts have a significant effect on purchasing decisions, price discounts have a significant effect on purchase intention, purchase intention has a significant effect on purchasing decisions, and price discounts have a significant effect on purchasing decisions through purchase intention.

PENGARUH KEAMANAN, DISPLAY PRODUK, DAN NILAI PELANGGAN TERHADAP MINAT BELI PADA PT MATAHARI DEPARTEMEN STORE TBK

This study aims to determine the effect of security, product display and customer value on purchase intention at PT Matahari Department Store TBK. Data was collected by distributing questionnaires via Google from. The research population is 100 customers at PT Matahari Department Store TBK. The technique used in this study is a non-probability sampling technique, namely purposive sampling technique. The data in this study were collected by questionnaire and analyzed using the SPSS version 25 program. The findings of the study were that security has a positive and partial effect on purchase intention with t count 3.261 > t table 1.98498 and a significance value of 0.000 t table 1.98498 and a significance value of 0.000 t table 1.98498 and a significance value of 0.000 f table of 2.47 and a significance value of 0.000 <0.05.

The Influence of Share Pledging on Corporate Financial Performance: Evidence from a Case Study in China

Share pledging has been developing rapidly in China, which has an essential impact on the capital market and corporate operation. This paper aims to figure out the influence of controlling shareholders share pledging behavior on corporate financial performance based on a case study. Collecting the data of Nanjing Xinjiekou Department Store Co., Ltd., a series of ratio analyses was made to evaluate the corporate financial performance impacted by the share pledging of controlling shareholders from 2015 to 2021. It is found that large-scale share pledging can lead to poor liquidity and solvency abilities of a company. The profitability and developing capacity can theoretically be decreased by share pledging behavior when the enterprise tend to make in highly risky investments. Furthermore, this study suggests that enterprises should make rational use of funds, improve the internal control mechanism and enhance the information transparency to achieve better development through share pledging behaviors. The findings are theoretically and practically meaningful for the enterprises and capital market.

Tenant stock market performance and retail Real Estate prices

ABSTRACT We investigate the predictive value of tenant stock market performance for retail real estate transaction prices. In our empirical investigation, we focus on discount and non-discount (i.e. premium and mid-tier) department stores, which represent important anchor tenant groups in general-purpose shopping centres. We first show that the industry-level stock market performance of non-discount department stores, but not discount department stores, predicts retail real estate investor sentiment and total returns in the next quarter. Explanations for our findings include the struggles of non-discount department stores with changing consumer preferences, e-commerce, and discount competition, which affect their credit, bankruptcy, and store closure risk. Using a sample of 5,507 general-purpose shopping centre transactions, we then provide evidence that the stock market performance of non-discount department stores in the previous quarter has a positive relationship with transaction prices for shopping centres in lower quality locations (suburban) and of lower property quality. The stock market performance of discount department stores only has predictive value for transaction prices of malls with the highest risk to investors.

The Influence of Visual Merchandising and Store Layout on Company Performance in Matahari Department

The entry of digitalization into the business world (e-commerce) in the past decade has become a serious challenge for retail store owners (offline stores) in Indonesia. Because, e-commerce provides efficient time and convenience in choosing the goods needed, which in turn makes people start leaving retail stores in fulfilling their life needs. However, not a few consumers are dissatisfied with e-commerce services between the expected products and those received. This study aims to determine the effect of visual merchandising and store layout on the performance of Matahari Department Store. The analytical method used is multiple linear regression with the t test. The results showed that store layout had a significant positive effect on company performance and visual merchandising had a significant positive effect on company performance.

Behind the bargains and glamour: inhouse advertising departments in twentieth-century Australian department stores

ABSTRACT Advertising has played an integral in the story of the department store. Through advertisements, department stores were able to reach mass audiences and to entice them to visit their premises. While the images and messages contained in these advertisements has attracted significant attention from scholars, those responsible for creating and disseminating these advertisements have largely been overlooked. As major advertisers, department stores established their own inhouse advertising departments, which played an active role in the store’s operations. By examining the formation of the department store’s inhouse advertising department, its changing structures and operations, and its eventual demise over the course of the twentieth century, this article reveals the importance of innovation – and the lack thereof – in its fortunes. In the process, this article offers unique perspectives of department store as a retailer and as a major marketer.

Behind every man … the unheralded female origins of Australasian department stores

ABSTRACT Across New Zealand and Australia department stores have become household names. While women dominate customer numbers, and feature on the shop floor, management and ownership have, until recently, been almost entirely male. Before the mergers and acquisitions, before the creation of company boards, however, the founders of many of those stores were women. This article introduces several early female entrepreneurs and considers both their sidelining in the businesses they created and their erasure from the history of many department stores.

Histories of Australian retailing

ABSTRACT This special edition contributes to the growing scholarship on Australian retail history. It collates a range of work that represents and extends existing themes in Australian retail historiography with the aim of encouraging further work in the field. Topics covered include: Chinese storekeepers in remote regional communities, transnational flows of goods to these communities, colonial arcades and department stores, intercolonial rivalry and boosterism that incentivised the early development of large retail spaces, entrepreneurial business women, Australian milk bars, the influence of diasporic migration on food cultures and leisure activities, advertising in twentieth century department stores, urban planning, and post-war shopping centre development. This article provides an outline of these articles as well as an overview of Australian retail historiography.

The ‘Most dramatic evidence of progress and expansion’: building regional shopping centres in western Sydney in the 1970s

ABSTRACT This article charts the development of regional shopping centres in Sydney’s western suburbs during the 1970s. It shows how rapid population growth on the metropolitan fringe encouraged investment in large-scale retail property development that accommodated the needs of the city’s biggest department store firms. Many of these firms had been involved in the first wave of shopping centre development in middle-ring suburbs in the 1960s. In the 1970s, however, almost all design and construction of regional shopping centres was undertaken by specialist development firms that had honed their capabilities working for retailers during the 1960s. Retailers and developers conducted research to determine ideal site locations, but were guided by the prescriptive hand of metropolitan planning authorities. This meant that Sydney’s retail landscape reflected diverse influences: American style shopping centres were built in locations determined by European planning ideas and occupied by Australian retailers. Planning regimes also constrained subsequent development ensuring that the regional shopping centres built in Sydney’s western suburbs in the 1970s remain at the top of the region’s retail hierarchy today.

Bourgeois Accessories

Abstract In spite of middle-class men’s presumed absence from consumer culture during the nineteenth century, the role of consumerism in the articulation of patterns of masculinity is especially evident in the case of Catalonia. In industrial and metropolitan Barcelona, products often framed or thought of as “feminine”—such as clothing and fashion accessories—were also central to entrepreneurial masculinity and bourgeois men’s social mobility during the late nineteenth century. It is therefore unsurprising that the commercialization of menswear and masculine accessories was notable in the Catalan context, given what that region’s rapid urbanization owed to the manufacture, sale, and display of fashionable commodities ranging from jackets and shirts to walking sticks and home and office décor in small shops and department stores, particularly during the second half of the nineteenth century. By examining commercial ephemera produced and distributed in Barcelona, alongside theories of male homosociality and empire, this essay demonstrates how Spanish men—specifically Catalans—commercialized fantasies of bourgeois masculinity, thus contributing to the consolidation of cultures of consumption during the final decades of the nineteenth century. Visual representations of masculine accessories in department store catalogs, advertisements, and newspaper illustrations are analyzed to argue that bourgeois men, through their shared affective interactions with material accessories, branded Spain as a capitalist nation and, with their consumption of tobacco-related paraphernalia in particular, as an imperial power, even as that power was waning.

In “the Finest Australian Wool”: Foy & Gibson’s Healthy, Comfortable, Wool-Clad Bodies, 1900–1939

ABSTRACT From the late 19th century, when the Melbourne manufacturer and department store Foy & Gibson began to produce mail order catalogues for country customers, it recognised the potential to sell clothing made of Australian wool. This article explores how Foy & Gibson influenced consumer attitudes towards the natural fibre by encouraging them to feel wool as a next-to-the-skin experience. By focusing on underwear and swimsuits in the catalogues across the first three decades of the 20th century, it offers a historical counterpoint to promotional activities that continue into the present urging consumers to understand the benefits of wearing wool.

의료분야 부패의 현황과 부패방지 방안

In May 2023, the SBS ‘Model Taxi 2’ drama, which aired on the theme of corruption in the medical field, recorded a fairly high viewership rating. ‘Model Taxi 2’ was aired with the theme of medical personnel who committed various medical accidents and corruption, such as surrogate surgery by mobilizing pharmaceutical company employees and surgery under the influence of alcohol. It is suspected that such corruption is frequent in the medical field.
 The Anti-Corruption and Civil Rights Commission has voted to consider false and fraudulent claims by doctors and medical institutions as corruption. However, the Korean Medical Association systematically protested the decision on the grounds that it fostered mutual distrust among the public, doctors, medical workers, staff and doctors, and the medical field. The medical community is taking a tolerant attitude towards anti-corruption activities, such as internal public interest whistleblowing and fighting to block the implementation of the compensation system.
 In this reality, this study began with the purpose of preventing some medical institutions or medical personnel who commit corruption from committing corruption any more, and protecting medical institutions and medical personnel performing normal medical activities. In addition, based on various data collected by the Anti-Corruption and Civil Rights Commission through internal public interest reporting newly established in 2003 and the reward system introduced in 2008, the current status and types of corruption in the medical field were analyzed and improvement plans were presented.
 According to the data of the Anti-Corruption and Civil Rights Commission, first, cases of violation of the Pharmaceutical Affairs Act are not diverse. In general, these are excessive claims for insurance benefits, hiring unqualified people, lending licenses, or receiving kickbacks rom pharmaceutical companies. Second, compared to the cases of the Pharmaceutical Affairs Act, corruption related to healthcare takes on quite a variety of forms, and the number of cases is large. Among many acts of corruption, there are many fraudulent claims for insurance benefit costs, and the methods of fraudulent claims for insurance benefit costs vary. In addition, medical personnel directly commit corruption, mobilize employees of medical institutions, or commit themselves by themselves. Corruption such as lending a doctor’s license, acting on behalf of an unqualified person, corruption in bidding, corruption in hiring, bribery, receiving kickbacks, embezzlement, etc. It is no exaggeration to say that it is a department store of corruption. Of course, the same is true for other occupations, but we cannot help but be surprised at the phenomena occurring in the medical field, which requires a high degree of professionalism and strict medical ethics.
 As measures to improve the system to prevent such acts of corruption, the self-regulatory system, strengthening punishment, acceptance of medical ethics laws to strengthen medical ethics, and expansion of targets for ‘corrupt acts’ in the medical field were proposed.

Consumers’ Intention pada Omni-Channel Matahari dengan Pendekatan Utaut

Technological developments, especially in product marketing, are very diverse, for example omni-channel. Omni-channel is implemented to reach a wider audience. This study aimed to examine and analyze the factors influencing the intention to use omni-channel among Matahari Department Store (MDS) consumers. The collected data was processed based on the descriptive statistical analysis method to determine the characteristics of the respondents and inferential statistics using SEM-PLS. The results of the study show that performance expectancy has a positive effect on omni-channel shopping attitude. Likewise with the omni-channel shopping attitude towards consumers' intention. A positive but not significant effect can be seen in the relationship between the effect of effort expectancy and omni-channel shopping attitude.

PERAN POSITIONING STRATEGI DALAM MEMEDIASI ORIENTASI PASAR DAN KUALITAS PRODUK DAN PENGARUHNYA TERHADAP KINERJA PEMASARAN

This research is a quantitative research with sampling techniques using survey methods, namely activities to collect data regarding facts. Data were obtained by distributing questionnaires using a Likert scale. This study aims to determine the effect of market orientation and product quality on marketing performance through a positioning strategy at PT Matahari Department Store, Ratu Indah Mall Makassar branch.
 The population used in this study were consumers of PT Matahari Department Store branch of Mall Ratu Indah Makassar, totaling 100 people. The number of samples cannot be factor analyzed if the number is less than 50, the sample must be 100 or more. The data analysis method in this study is Partial Least Square using the Smart PLS application
 The research results show that 1) market orientation has no effect on marketing performance 2) product quality has an effect on marketing performance, 3) positioning strategy has had an effect on marketing performance, 4) orientation has had an effect on positioning strategy, 5) product quality has had an effect on positioning strategy, 6) market orientation affects marketing performance through positioning strategy, 7) product quality affects marketing performance through positioning strategy at PT. Matahari Department Store Ratu Indah Mall Makassar Branch.

Pengaruh Pemberian Reward Dan Punishment Terhadap Motivasi Kerja Karyawan Pada Toserba Mayga Sitanggal

The purpose of this study was to determine the effect of reward and punishment on employee motivation at the Mayga Sidinding Department Store. This type of data collection uses a quantitative approach in the form of a survey and gives questionnaires directly to respondents. The population used is all employees who work at the Mayga Department Store, and sampling with the saturation technique is 48 people. Data is processed through the application of Statistical Product and Service (SPSS) version 26 with multiple linear regression analysis techniques. The test results state that individually or partially rewards have a significant effect on employee motivation with a p value of 0.012 <0.05 and a tcount of 2.627 > a ttable of 1.679. Punishment independently or partially has a significant effect on employee motivation, by looking at the probability value 0.000 <0.05 and tcount 3.916> ttable 1.679. This means that punishment has more influence on employee motivation. The result of the next test is that reward and punishment simultaneously affect the work motivation of employees at the Mayga Si Date Department Store.

Can Brick-and-Click Stores Yield Returning Online Customers? Assessing In-house Logistics Service Quality (LSQ) of Multi-channel Retailers

This study aims to examine the influence of retail logistics service quality on online customer loyalty in Malaysia. In total, 372 self-administered questionnaires were collected from customers who have ordered products online from ‘brick-and-click’ supermarkets and department stores. The results show that product condition, product availability and delivery durations are significant predictors of customer loyalty. The novelty of this research lies in its strong emphasis on last-mile parcel delivery, which is a crucial aspect of order fulfilment operations, and the first-party home delivery service, which is among the earliest conducted in the region.

Applicability of energy consumption prediction models in a department store: A case study

Obtaining an accurate picture of energy consumption in public spaces is a critical first step for predicting and enhancing energy efficiency. In practice, such calculations are often complicated, necessitating use of artificial intelligence models which can account for multiple factors. In this study, we obtained four years of daily electricity usage, people flow, and ambient factor data from a department store in Taiwan to build an artificial intelligence model for predicting energy consumption. Previous literature on public spaces have mainly used Long Short-Term Memory (LSTM), gated recurrent unit (GRU), and other recurrent neural network (RNN) mechanisms. However, as our dataset spanned four years, we hypothesized that seasonal and trend decomposition using Loess (STL) was applicable as our data likely exhibited long cyclic patterns. We built and compared prediction results of three neural networks: LSTM-classic, STL, and GRU. As expected, the STL model provided better overall results (indicating a strong seasonality component in our data), as well as an optimal balance between accuracy and processing time. This case study provides a framework for others seeking to build neural networks for predicting and managing energy consumption in public spaces, and forms a theoretical basis for further discussion of energy efficiency topics.