Registration Department Research Articles

Excellent Service dalam Peningkatan Kualitas Pelayanan Administrasi Dinas Kependudukan dan Pencatatan Sipil Kota Malang

Population administrative services should be efficient, productive, responsive, and accountable. In this case, public satisfaction should be a top priority. The type of research used is qualitative descriptive research. The aim of this study is to understand the concept of excellent service used to improve the quality of administrative services provided by the Department of Population and Civil Registration of Poor Cities. Primary and secondary data are used, and data collection techniques are done with interviews, documentation, and observations. Data analysis includes collective, reduction, presentation, and conclusion. The concept of Attitude, Attention, and Action (3A) Primary Service is used by the Poor City Civil Registration and Occupation Service. For the attitude points, which have demonstrated behavior and attitude that are purposeful and conscious, and the attention points, which have shown full concern to the applicant in terms of meeting the applicant's needs and giving criticism and advice, For the final action points, I have been responsible for performing tasks according to the service officer's job desk and doing so on the job. Thus, the quality of administrative services in the Department of Occupation and Civil Registration of Poor Cities can be improved and the status of primary service retained in accordance with the concept of excellent service

Relationship between proxy behavior in clinic attendance and disease control among persons with hypertension and diabetes at a rural primary health center: A cohort analysis in South India

ABSTRACT Aims: Among persons with hypertension and diabetes on treatment for at least 1 year at the Rural Health Centre (RHC) noncommunicable disease (NCD) clinic, 1. To determine the control status for hypertension and diabetes. 2. To assess the relationship between proxy behavior for collection of medications and the control status. Settings and Design: Rural Health Centre, Ramanathapuram, Puducherry, India; record-based retrospective observational study. Methods and Material: The study employed a universal sampling of 396 eligible persons with diabetes and hypertension who had been on medication for over a year at the RHC NCD clinic and had recorded blood pressure and glucose values within the last 4 months. Case sheets of these patients were retrieved from the Medical Registration Department, and data from the past 12 months were collected and analyzed to assess proxy behaviors and absenteeism. Statistical Analysis Used: Data were entered from the case sheets in Epicollect5 and analyzed using Stata v17. Results: Among hypertensive patients, 48.01% were aged 60 and above, with 55.63% being female. Fifty-six percent of hypertensive patients had their condition controlled. For diabetic patients, 40.88% were aged 45–59 years, with 59.75% being female. Only 18.24% of diabetic patients had their condition controlled. The multivariable analysis examined factors associated with the control status of hypertension and diabetes. Those aged 30–44 (aRR: 1.47, 95% CI: 1.01–2.15) and 45–59 (aRR: 1.37, 95% CI: 1.03–1.82) had a higher risk of uncontrolled hypertension compared to those aged 60 and above. Gender did not show significant associations with hypertension control status. Regarding attendance status, patients who had both proxy and missed visits (RR: 1.46, 95% CI: 1.02–2.07) had a higher risk of uncontrolled hypertension. There was also a significant association with patients having more than three proxies (aRR: 1.51, 95% CI: 1.10–2.17) exhibiting a higher risk of uncontrolled hypertension. Absenteeism status showed that those absent for 1–3 visits had a higher relative risk (RR: 1.37, 95% CI: 1.03–1.82) of uncontrolled hypertension compared to those with no absenteeism. Conclusion: Proxy behavior affects the control status of persons with hypertension and diabetes. A longitudinal study is warranted to assess the relationship between proxy visits and control status.

The Effect of Inclusive Leadership on Organizational Agility: An analytical study in the General Company of Battery Industry

Purpose: Explaining the impact of comprehensive leadership in achieving organizational agility that contributes to achieving the desired goals and retaining competent cadres. Theoretical framework: Achieving the primary goal, which is by defining the effect of inclusive leadership with its dimensions on organizational agility. The research investigated the extent to which comprehensive leadership contributes to enhancing organizational agility through employees’ ownership of the two concepts. Design/methodology/approach: The descriptive-analytical method was adopted, and the data were analyzed to reach the results using SPSS V.26 software. The company registration department, a subsidiary of the General Company for Battery Industries, was chosen to represent the study population. Data was collected from 111 employees, including managers and employees, using a a questionnaire. It was analyzed using statistical methods such as arithmetic mean, standard deviation, and simple linear regression. Findings: The higher level of managers adopting inclusive leadership, and organizational flexibility. Research, practical & social implications: Promoting a culture within the organization that encourages proactiveness and interest in innovation. This can be achieved by encouraging the manager and employees to share new ideas and suggestions. Originality/value: Describing contemporary administrative concepts that play a major role in improving the level of public services provided to citizens.

Daily Adequate Intake of Fruit and Vegetables and All-Cause, Cardiovascular Disease, and Cancer Mortalities in Malaysian Population: A Retrospective Cohort Study.

We investigated the relationship between daily adequate FV intake and risk of all-cause, cardiovascular disease (CVD), and cancer mortalities among Malaysian adults. Data from a total of 18,211 Malaysian adults aged 18 years and above whom participated in the National Health and Morbidity Survey 2011 were analyzed. The participants were followed up for approximately 11 years, and mortality data were ascertained through record linkages with the death registry from the Malaysian National Registration Department. Multiple Cox regression was applied to assess the association between daily adequate FV intake and risk of all-cause, CVD, and cancer mortalities, adjusting for sociodemographic, lifestyle, and health conditions. During the follow-up period, we observed a total of 1809 all-cause, 374 CVD, and 216 cancer mortalities. No significant association between daily adequate FV intake with all-cause mortality (adjusted hazard ratio (aHR): 1.01, 95% confidence interval (CI: 0.79-1.31), CVD mortality (aHR: 0.91, 95% CI: 0.57-1.47), and cancer mortality (aHR: 1.27, 95% CI: 0.74-2.17) were observed, even after excluding deaths that occurred in the first two years of observation. Further investigation on the type of FV intake and its preparation method with risk of mortality will provide a holistic insight into the causal relationship between FV intake and mortality.

Pengaruh Corporate Social Responsibility Dan Good Corporate Governance Terhadap Manajemen Laba

This study aims to determine the effect of motivation and work discipline on the performance of employees at the Department of Population and Civil Registration of Tangerang City in providing administrative services. This research employs a descriptive quantitative statistical approach, using primary data. Data collection was carried out through questionnaires, with 93 respondents selected through random sampling, and data was processed using SPSS version 26. The results of the study indicate the regression equation Y = 2.423 + 0.382X1 + 0.628X2, showing that both motivation and work discipline have a positive and significant effect on employee performance. Simultaneously, motivation and work discipline positively and significantly influence employee performance, with an R square value in the determination test of 0.652. Thus, motivation and work discipline account for 65.2% of the variation in employee performance at the Department of Population and Civil Registration of Tangerang City, which is categorized as strong.

Grain harvesting combiners’ use in Poltava region. Analysis and forecasts

The study aims to find technical, organizational, and economic mechanisms for improving the efficiency of grain harvesters by the example of the resource potential of agricultural harvesting equipment in the Poltava region. The study relied on statistical data, including both quantitative and qualitative characteristics of grain harvesters. The information was gathered from agricultural producers in the Poltava region, regardless of the form of ownership. The data was collected through automated records kept by the agricultural machinery registration department of the State Production and Consumer Service in Poltava. The information pertains to the end of the year 2023. The following indicators and characteristics have been studied in detail: the total number of combine harvesters registered in the Poltava region and their average age since the date of manufacture; absolute quantitative indicators regarding the duration of use of grain harvesters according to agricultural machinery manufacturers as of 2023; and relative indicators regarding the duration of use of grain harvesters according to agricultural machinery manufacturers as of 2023. After conducting the statistical analysis, it was found that machines from certain manufacturers have been used for over ten years in higher percentages: John Deere (66,23 %), Fortschritt (68,75 %), Claas (72,32 %), Case (81,42 %), combine harvesters manufactured in Ukraine and post-Soviet countries (88,60 %), Volvo (91,67 %), Massey Ferguson (94,12 %), Sampo (100 %), New Holland (28.1 %). In the specified category "combines older than 10 years prevail", the most commonly used combiners in the Poltava region are John Deere, Claas, Case combiners, and ones manufactured in Ukraine and post-Soviet countries. This makes up the majority of the combiner park in Poltava Region under current conditions. The national economy is currently facing the challenge of efficiently and effectively assessing the technical condition of grain harvesters, whether old or new. This has become an urgent issue that requires immediate attention. It is crucial to pay special attention to the quality of repair work done on the various units and components of these machines, ensuring that all necessary spare parts and accessories are provided.

The Vote18 Polemic and Challenges of its Implementation in Malaysia

Vote18 in Malaysia aims to extend voting rights to individuals aged 18 and older from the former voting age threshold of 21 years and older. This article discusses the challenges associated with implementing Vote18 in Malaysia, aiming to fill the gaps in the scholarly debates on Vote18 and the obstacles to implementing it in Malaysia. Even though the federal constitutional amendment to implement Vote18 was ratified in 2019, its implementation was delayed by two years, raising the essential question: What is the rationale for its delay? The primary data were collected from interviews with four respondents, comprising current and past ministers who had a pivotal role in revising the federal constitution and implementing Vote18, whereas secondary data were gathered from books, journals, and online newspapers. The findings revealed four obstacles to implementing Vote18 in Malaysia. First, the state constitution or state body laws, including the Election Offenses Act 1954, the Elections (Conduct of Elections) Regulations 1981, and the Registration of Electors Regulations 2002, must be amended before allowing people aged 18 and over to vote or run for office. Second, merging data and information stored by numerous government departments and agencies, such as the National Registration Department (NRD), is labour-intensive and time-consuming. Third, the development of a new voting system and the necessary infrastructure are still ongoing. Finally, the most critical hindrance is the government's lack of political will to ensure the initiative's success. Therefore, it can be concluded that lowering the age restriction is among the key components in reforming the Malaysian electoral system.

This research Pelaksanaan Layanan Pencatatan Sipil Bagi Penyandang Disabilitas Di Dinas Kependudukan dan Pencatatan Sipil Kota Padang

This research is about the implementation of civil registration services for persons with disabilities at the Department of Population and Civil Registration of the City of Padang. It is important for Indonesian citizens to arrange civil registration documents, especially for persons with disabilities to obtain their needs and protect their rights so that social inequality does not occur. The method used in this research is descriptive method, qualitative approach. Field data collection through interviews, with observation (observation) and documentation to answer problems in research. The technique used in testing the validity of the triangulation technique is in the form of an analysis whose results are obtained by comparing several existing techniques and sources. Problems that arise in the Implementation of Civil Registration Services for Persons with Disabilities Disdukcapil Padang City, the provision of civil registration services does not yet have special service standards for persons with disabilities so that during the queuing process the service is still equated with services. to the general public. Behind the service standards that are not specifically made by the Disdukcapil City of Padang, the provision of accessibility is still not optimal, such as special queues for persons with disabilities and priority waiting chairs. Persons with disabilities who are also not used to accessing online civil registration services through the Sirancak application, as well as the lack of socialization from Disdukcapil in implementing the Sirancak website, in the implementation process the disabled community prefers to be served directly.

E-Government Icore: Meningkatkan Pelayanan Publik Berbasis Aplikasi Di Kabupaten Pangkep

The purpose of this study is to ascertain how the Department of Population and Civil Registration in the Pangkep district has improved public services through the use of e-government core. Qualitative research using a descriptive research design is the method employed. Techniques for gathering data include documentation, interviews, and observation. The study's findings include 1) Components of Support, Since the icore application's formal introduction, the government is stated to have offered excellent support for the development of e-government implementation, and this support has only increased. 2) Components of capability, The Pangkep Regency Population and Civil Registration Office's capacity to implement e-government core and improve public services has been deemed ideal in terms of financial, infrastructural, and human resources. This is derived from the APBD and has to do with the accessibility of financial or budgetary resources. 3) Valuable Components (advantages) Because of the many conveniences provided, the community has experienced the value or benefits of the icore application.

Gender Differences in Trends in Incidence and Mortality of Acute Myocardial Infarction in the Small Island Developing State of Barbados.

Objective To determine trends, identify predictors of acute myocardial infarction (AMI) incidence and mortality, and explore performance metrics for AMI care in Barbados. Methods Data on all cases diagnosed with AMI were collected by the Barbados National Registry for Non-Communicable Diseases (BNR) from the island's only tertiary hospital, the Queen Elizabeth Hospital, and the National Vital Registration Department. Participants who survived hospital admission were then followed up at 28 days and one year post event via telephone survey and retrieval of death certificates. Age-standardized incidence and mortality rates were calculated. Determinants of mortality at 28 days were examined in multivariable logistic regression models. Median and interquartile ranges (IQR) were calculated for performance metrics (e.g., time from pain onset to reperfusion). Results In a 10-year period between 2010 and 2019, 4,065 cases of myocardial infarction were recorded. The median age of the sample was 73 years (IQR: 61,83), and approximately half (47%) were female. Over a 10-year period, standardized incidence increased in women on average yearly by three per 100,000 (95% CI: 1 to 6; p=0.02), while in men, the average increase per year was six per 100,000 (95% CI: 4 to 8; p<0.001). There was no increase in 28-day mortality in women; mortality in men increased each year by 2.5 per 100,000 (95% CI: 0.4 to 4.5; p=0.02). The time from arrival at the hospital to the ECG was 44 minutes IQR (20,113). Conclusion AMI incidence and mortality are increasing in Barbados, and men have a higher velocity of mortality rate increase than women, which contradicts global data.

The existence of serial marriage on the position of children in the issuance of birth certificates

&lt;table border="0" cellspacing="0" cellpadding="0"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td valign="top" width="388"&gt;&lt;p class="TableParagraph"&gt;&lt;em&gt;This study examines the issue of the issuance of birth certificates for children resulting from unregistered marriages and knowing how the registration that can be made to bring up civil relations between fathers and children resulting from unregistered marriages at the Department of Population and Civil Registration of Semarang Regency. The research was conducted empirically with a descriptive nature, data obtained from primary and secondary data with qualitative analysis techniques. Based on the results of the research and discussion, it is known that the issuance of the Birth Certificate is carried out in three ways, firstly with a statement of children born out of wedlock with the provisions in the Birth Certificate that only the mother's name is included. Second, with the Surat Pertanggungjawaban Mutlak (SPTJM) the truth as a married couple applies the provisions in the Birth Certificate to include the names of the father and mother with additional phrases and thirdly for Muslims after recording the marriage at the KUA with the results of the marriage itsbat trial, then the child is made a Birth Certificate so that his status can be directly recognized son of a legal father and mother. Registration that can be made to bring up civil relations between fathers and children as a result of unregistered marriages are carried out in two ways, first if the marriage cannot be registered then the provisions for child recognition are enforced with a statement of child acknowledgment made by the biological father approved by his biological mother without trial. The second is the ratification of the child by registering the unregistered marriages first and then the trial of the ratification of the child&lt;/em&gt;&lt;em&gt;&lt;/em&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;

Public Service Innovation at Tomohon City Population and Civil Registration Office

This research aims to analyze: Public Service Innovations at the Tomohon City Population and Civil Registration Service. This research approach uses a descriptive qualitative approach, with 10 predetermined informants using data collection techniques, namely observation, interviews, and documentation with data analysis techniques through data reduction, data presentation, and drawing verification conclusions. The results of this research show that the Public Service Innovation, namely the Tomohon HEBAT Population Administration Online Service System (SLOATH) at the Tomohon City Population and Civil Registration Service, is quite good as seen from the 5 (five) characteristics/aspects of innovation which are the sub-focus of this research, namely Relatif Advantage, Compatibility, Complexity, Triability, and Observability. It's just that regarding the timeliness of employee responses to the process of using applications from the community which is not yet very responsive, the lack of human resources and infrastructure provided by the Department is quite an obstacle in implementing this innovation, so this innovation cannot be said to be effective and efficient in providing services to the community. Suggestions that can be given should be from the government, in this case the Department of Education and Civil Registration, to add human resources and infrastructure so that in serving the community there will no longer be delays that make the community wait to get a response when using the application.

Kualitas Pelayanan Pembuatan Akta Kelahiran di Dinas Kependudukan dan Pencatatan Sipil Kota Surabaya

The background of this research is that one of the development steps in Indonesia is the high population level. This study aims to improve the quality of public services, especially at the Surabaya City Population and Population Registration Office for birth certificate services. The method used is the type of research used in this research is quantitative research using survey methods. Results and discussion Overall the quality of service at the Surabaya City Population and Civil Registration Office shows that the difference or gap between customer expectations and employee performance has an average total that is at the medium classification level or the quality of service at the Surabaya City Population and Civil Registration Service is quite good. This means that customer satisfaction in terms of the quality of services provided at the Department of Population and Civil Registration of the City of Surabaya is quite good.

Public Value and Level of e-Government in Sri Lanka: Problems and Prospects

Public Value and Level of e-Government in Sri Lanka: Problems and Prospects

Legal and Social Issues of Stateless Children in Malaysia

Malaysia does not have official records on the number of stateless people in the country. This lack of proactivity makes it challenging to identify the number of stateless people from the country’s population of ‘non-citizens’. For many stateless children, they are the products of this endless cycle of statelessness that transmits from one generation to the next especially when attempts to obtain a Malaysian citizenship from the National Registration Department fall futile. Though statelessness remains their only identity, it has also robbed them of State protection over the most fundamental human rights. This paper seeks to address the legal and social issues faced by stateless children in Malaysia. It begins by exploring the legal definition of a stateless child and the international minimum standard of protection that they are entitled to. The second part of the paper will then analyse the current Malaysian legal framework on statelessness, and how it fails to provide adequate protection for stateless children. This is followed by proposing potential solutions to the issue, such as amending the relevant laws and introducing awareness campaigns. Finally, the paper will conclude by outlining the importance of addressing statelessness in Malaysia and how this will benefit the stateless population.

Kualitas Pelayanan e-KTP di Dinas Kependudukan dan Pencatatan Sipil Kota Bogor

The Bogor city population and civil registration service program application is the Population Administration Information system (SIAK) application. This includes e-ID services, family cards and birth certificates. The functioning of the Online KTP Registration application not only makes things easier for Bogor City residents. This application is also an additional public facility that supports efforts to make Bogor City a Smart City. In an effort to utilize information technology in providing population document services to the community with the aim of making it easier, simplifying the system and ensuring transparency, the Bogor City Population and Civil Registration Department is collaborating with all SKPD as a basis for development planning by utilizing a population database. The problem with the new system is that the e-KTP service in the city of Bogor is not yet optimal. Because there are still many people who have difficulty using this application and not all people know the procedures. Apart from that, there are also system response problems caused by slow internet networks, slow responses and lack of availability of blanks. The method in this research is a qualitative approach and uses a literature study or literature review method. The literature study method is a series of activities related to methods of collecting library data, reading and taking notes, and managing research materials (Kartiningrum 2015). To find out the quality of service in this research, theoretical indicators according to Zaithhanl are used, such as Tangible, Reliability, Responsiveness, Assurance, and Empathy.

Problems of registration of acts of civil status of Ukrainians abroad who left during martial law in Ukraine

Acts of civil status are actions and events that occur and initiate, change, supplement or terminate inextricably linked to an individual and the possibility of being a subject of civil rights and obligations.&#x0D; The State Register of Civil Status Acts must include the following information: birth; adoption; deprivation and restoration of parental rights; marriage registration; divorce; change of name; and death of an individual. The authorized bodies empowered to carry out state civil registration are the state civil registration authorities (central executive body in the field of state civil registration, state civil registration departments of the Main Department of Justice of the Ministry of Justice of Ukraine in the Autonomous Republic of Crimea, main departments of justice in regions, cities of Kyiv and Sevastopol, district, district in cities, city (cities of regional significance), city and district departments of justice).&#x0D; A vital record is a state document issued by an authorized body to carry out state registration of civil status acts, which contains personal information about a person and confirms the fact of such an action or event.&#x0D; Over the past two years, the state has significantly simplified the state registration of civil status acts. In particular, it is now possible to submit an application for marriage registration through the Unified State Web Portal of Electronic Services (Diia Portal), and if one of the spouses is a military officer, state registration of marriage can be conducted by the civil registry offices without the personal participation of such a bride or groom, and state registration of civil status acts can be conducted in diplomatic missions.&#x0D; The full-scale invasion of Ukraine by the Russian Federation has provoked an unprecedented flow of Ukrainians who were forced to flee Ukraine abroad as a result of the fighting. According to the Ombudsman of Ukraine, as of 2022, 14.5 million Ukrainians have left the country. The exact figures are being investigated.&#x0D; However, many citizens abroad face problems with state registration of civil status acts in diplomatic missions, which makes it impossible for them to fully exercise their right.

The COVID-19 Epidemic Process in Long-Term Care Facilities in Moscow

Relevance. COVID-19 remains an urgent disease for long-term care institutions (LTCI), because local outbreaks of COVID-19 continue to be registered in 2022 and in 2023.Aims. To study the epidemic process of COVID-19 in LTCI (nursing homes, neuropsychiatric boarding schools) in Moscow for 2020–2022.Materials and methods. The analysis of the epidemic process of COVID-19 in LTCI was carried out for the period 2020–2022. Data of Automatic information system «Department of Registration and Accounting of Infectious Diseases was used: 5390 COVID-19 residents and employees of 28 institutions in Moscow and 3,239,617 residents of Moscow; 15 acts of epidemiological investigation of the focus of infectious disease in the period from 2020 to 2022.Results. In total, 9 increases in the incidence of COVID-19 were registered. The first rise was the most intense, which affected morbidity (81.14 per 1,000 beds per week), indicators of activity of epidemic foci (KO – 100%, IO – 21.08, R – 20.08), mortality (for 2020 – 32.6%). In the first rise of morbidity in nursing homes, there is a direct correlation of a high degree of connection with the morbidity of the population of Moscow (r = 0.906), and for subsequent rises there is a noticeable relationship (r = 0.580) at p&lt;0.05. From 2 to 9 rises, the incidence tended to decrease. All the rises of COVID-19 occurred due to the formation of foci in institutions where the source of infection was employees. For 2020–2022, the proportion of severe cases of infection with a fatal outcome among residents ranged from 14.6 ±6.7% to 31.8 ± 6.5%.Conclusion. The analysis of the manifestations of the COVID-19 epidemic process in long-term care institutions in Moscow for 2020–2022 allowed us to distinguish two stages of morbidity.

Health provider administration functions, patient satisfaction, and loyalty: Their mediation by patient healthcare service quality perceptions

The study tested a health service quality mediation model on patient satisfaction and loyalty outcomes with provider administration functions. Participants were 7 108 outpatients from eleven public hospitals in Hubei province, China (female = 58.5%; infections and chronic diseases = 70.5%; mean age = 45.1 years, SD = 0.92 years, age range = 18–60 years). Provider administration measures included outpatient experience (physician services, waiting for area services, referral department services, and registration department services), patient satisfaction, and loyalty. SmartPLS-SEM (path modelling) and mediation data analysis indicated patients were most satisfied with physician services and waiting for area services. Clear communication, effective treatment, and empathetic care, shorter wait times, comfortable settings, and courteous front-desk staff contributed to the overall positive patient experience. Health service quality perceptions by patients mediated the relationship between the provider administration functions and loyalty. These findings suggest that improving perceived service quality in individual departments of hospitals can lead to higher patient contentment and long-term patient loyalty. In view of these findings, outpatient hospitals should develop and use management tools for identifying sources of improvement in perceived service quality and fostering clientele loyalty.

Hubungan Kualitas Pelayanan Bagian Pendaftaran Rawat Jalan terhadap Kepuasan Pasien RS X Purwodadi

Service quality has a direct impact on patient satisfaction assessments. In Purwodadi Regency there are only twelve hospitals. One of these hospitals is Hospital X, which is the most preferred reference by the public. The aim of this research is to determine the relationship between service quality in the registration department and outpatient satisfaction at X Purwodadi Hospital. The approach taken in this research is quantitative-analytic with a cross sectional study. This research was carried out from April to July 2023. Samples were taken using accidental sampling with a population of 107,520 patients and samples taken of 100 respondents using the Slovin formula calculation. The research instrument used a structured questionnaire. The results of the research show that there is a relationship between the quality of registration department services and outpatient satisfaction at Hospital X Purwodadi which includes components: tangibles with a p-value of 0.000 &lt; 0.05; reliability with p-value 0.006 &lt; 0.05; responsiveness with p-value 0.000 &lt; 0.05; assurance with a p-value of 0.000 &lt; 0.05; and empathy with a p-value of 0.000 &lt; 0.05. Overall, the total percentage of patient satisfaction is 70%. Thus, it can be concluded that to increase patient satisfaction scores, hospitals are obliged to improve the quality of service in every department.