Aim: To identify what parents perceive to be good practice in the care of children with autism in dental settings and to highlight difficulties in accessing dental services. Method: An online questionnaire survey with open and closed questions followed by a series of in-depth semi-structured interviews. Mixed-method quantitative and thematic analyses were performed. Results: Of 19 participants, 13 reported that they had been able to access dental services but 12 experienced difficulties related to their children’s condition when visiting the dentist. Conclusion: The approach and communication skills of dental staff, and their willingness and ability to adapt their practices for children with autism, are all important