Better Delivery Research Articles

Tanggung Jawab Perusahaan Jasa Pengiriman Barang Di Kota Jambi

This study aims to identify and analyze the implementation of the responsibilities of PT. Yatama Air Cargo Prioritas Jambi branch against consumer losses in shipping goods as well as to find out and analyze the causes of losses for consumers and efforts to resolve consumer losses in shipping goods. The problem that will be examined is how the implementation of the responsibilities of PT. Yatama Air Cargo Prioritas Jambi branch against consumer losses in shipping goods and what are the obstacles that cause losses for consumers and efforts to resolve consumer losses in shipping goods. The research method used is Juridical Empirical research, namely legal research regarding the application of normative legal provisions directly to every legal event that occurs in society. The results of this study indicate that PT. Yatama Air Cargo Prioritas Jambi branch has not carried out its responsibilities in full, in terms of fulfilling responsibilities there are several inhibiting factors that cause damage, delays and loss of goods which can harm consumers. The settlement efforts are carried out peacefully without going through the courts. Where consumers who experience losses can claim in the form of compensation, the amount of which has been regulated in the terms of the goods delivery agreement, both insured and uninsured goods and PT. Yatama Air Cargo Prioritas Jambi branch is ready to accept complaints about losses experienced by consumers and will provide a solution by way of deliberation between the two parties.

Designing of Goods Separation Conveyor using GM65 QR Code Scanner Sensor

The sorting or separation process is crucial in the delivery of goods or packages, especially when viewed from the many regions in Indonesia. From the management system of separating goods which is generally still done manually, causing some goods to experience destination errors and delivery delays or commonly called Criss-Cross (CC). Delivery delays are also influenced by human error factors, so special tools are needed to separate goods based on the destination city of the goods, one of which uses a conveyor with a GM65 QR Code Scanner sensor. This sensor works based on commands from Arduino which has been programmed in such a way that it can control all inputs and outputs used in the system. In this system, the goods to be separated are made in the form of 3D mode boxes, where each box is affixed with a different QR code, namely A, B, and C. Each QR code represents the destination city of the goods to be separated, namely city A and city B, but for QR code C indicates data other than city A and city B which will be separated as foreign goods so that in this case it does not match any separation. After testing, the tool can work properly and obtain the results of separating goods in the form of a type of QR code that is read with the destination city of each item that has been separated.

Blockchain technology: A potential tool for the management of pharma supply chain

BackgroundThe pharma supply chain comprises various parties including distributors, manufacturers, raw material suppliers, regulators, pharmacies, hospitals, and patients. Due to the product's complexity and transaction flows, an efficient traceability system is needed in the pharma supply chain to identify the current and all previous product owners. Digitizing the track and trace process significantly improves regulatory oversight and guarantees product quality. A distributed platform for shared data that is immutable, trustworthy, accountable, and transparent in the pharmaceutical supply chain could be built using blockchain-based drug traceability. ObjectiveThis review aims to shed light on blockchain technology's significance and necessity for pharmaceutical supply chain management systems. MethodA comprehensive literature review was performed between January 2017 and September 2023. The search was conducted to elaborate on blockchain technology. Blockchain is a software-based technology that logs and records transactions using a block structure arranged chronologically. Cryptography technology links and secures these blocks on a peer-to-peer network. Blockchain is anticipated to transform the pharmaceutical supply chain by giving all participants access to a single, straightforward system that provides transparency, security, and oversight of the end-to-end delivery of goods. ResultIn all, various literature data were included in this review. Using a supply chain powered by blockchain has many benefits. To begin with, it gives a thorough account of the entire procedure from start to finish. A single piece of software can manage the entire supply chain. Additionally, it increases communication between parties with permission. The enhanced security and traceability that blockchain offers is another important benefit. A blockchain system can track, trace, and recall products. ConclusionBlockchain-based pharmaceutical supply chain management enables the tracking of medicinal drug transactions from raw materials suppliers to end consumers. The pharma blockchain has the potential to enhance the security, integrity, data provenance, and functionality of the supply chain due to its transparency, immutability, and auditability.

A Review on Formulation Aspects of Niosomal Gel of Ellagic Acid using Natural Penetration Enhancers

Ellagic acid, a polyphenolic compound present in fruits and berries, with wide spectrum of therapeutic and prophylactic activities. It has wide spectrum of therapeutic, prophylactic and nutritional activities. It is traditionally being used for cosmetic and therapeutic purposes for treating hyperpigmentation, skin cancer and many other skin ailments. Unfortunately Ellagic acid suffers from disadvantages of poor solubility, stability, bioavailability, first pass effect and inter subject variability in gut metabolism. This put serious limit over its use as a therapeutic agent. Recently a focus is being made on improving EA delivery to the site of action using various novel drug delivery systems. Presenting EA topically in vesicular drug delivery as niosomes using natural penetration enhancer as almond oil or olive oil can improve its water solubility and transdermal penetration. It was also learned during literature survey that niosomes act as a good delivery system for hydrophobic drug and serve to increase their dermal penetration. Niosomal gel increases formulation stability and offer to increase drug penetration further and achieve controlled release drug delivery. Literature survey revealed that essential oils as olive, almond or mustard oil act as good natural penetration enhancer for drug in trasndermal gel formulation.

Development Of A Web-Based Supply Chain Management System At The Minahasa Cooperatives And Umkm Service Using The K-Means Algorithm

The development of Micro, Small and Medium Enterprises (MSMEs) plays a very important role in the regional economy. Therefore, a Supply Chain Management (SCM) system is a very important aspect of business operations that involves coordinating the activities involved in the production and delivery of goods and services to customers. SCM can be applied to small and medium enterprises (MSMEs) in the Minahasa Cooperatives and UMKM Department to improve their performance and competitiveness. SCM aims to efficiently manage the flow of goods, information and capital from suppliers to end consumers. This research aims to design and develop a web-based Supply Chain Management system for the Department of Cooperatives and MSMEs by applying the k-means algorithm for customer segmentation. In this research, the K-Means algorithm is used to group similar data points. This algorithm works by defining clusters so that the total intra-cluster variation (known as total within-cluster variation) is minimized. The results of this research can help increase the efficiency and effectiveness of supply chain management. In developing this system, customer, supplier and product data were successfully grouped into several groups based on similar characteristics using the k-means algorithm. Apart from that, the system that has been developed can also help facilitate the SCM process by utilizing information technology.

PENERAPAN MODEL WATERFALL DALAM PERANCANGAN APLIKASI DIGITAL CUSTOMER RELATIONSHIP MANAGEMENT PRODUK FASHION

To win business competition and maintain market share, companies are required to be able to adapt to market conditions and use appropriate marketing strategies. Customer Relationship Management (CRM) is a marketing strategy to create and maintain good relationships with customers thereby reducing the possibility of customers moving to competitors. The aim of the research is to analyze and develop web-based CRM in the Marketing Information System at Toko Agung, East Jakarta. The research method used in this research is the Software Development Method using the waterfall model. The result is a web-based CRM system application that can manage customer data, product orders, payments and delivery of goods to customers. The implementation of this web-based digital CRM application is expected to make it easier for customers to select the desired product, place an order, make payments and receive goods without having to come to Toko Agung. For busy customers, this system is more efficient and effective. It is hoped that this convenience will have an impact on repeat purchases and will increase sales volume, which can then increase company profits. The Customer Relationship Management (CRM) application can simplify, speed up and optimize the quality of customer service, especially at Toko Agung, East Jakarta.

The ‘brown envelope syndrome’: Culture of bribery and ethics at the crossroads

This article unravels the destructive practice of bribery, which is ingrained in South African culture. Through the scenarios in the public transport industry and literature review, the article reveals that indeed bribery is a reality to reckon with. It is observed in all tiers of society such as politics, businesses and religious circles. Bribery explained as a ‘brown envelope syndrome’ is rife in the South African socio-political landscape. The objective of this article is to enlighten the readers that bribery from socio-theological perspectives is ethically unacceptable. It promotes corrupt political accountability, economic inequality, social disrespect and religious hypocrisy. The article starts with personal scenarios and then delves into the definition of bribery as payment in a form of money, favours or gifts, to influence a decision, to receive favours in turn, facilitate fast delivery of goods, gain an unfair advantage, avoid legal prosecution or to supply substandard products or services. The second part of the artilce discusses how bribery clashes with Christian ethics as pointed by Jesus in Mark 7:21–22, as bribery lies buried in human hearts and manifests itself in different sins. There is a clear biblical condemnation of bribery as detestable, and that by all means possible, it should be proscribed. Bribery in political circles is known as ‘brown envelope’, which means the currency exchanges between the corrupt and the corrupted. Solutions suggested is that citizens in their national democracies should break out of the shell and become vocal against bribery. The church should emerge behind the trees and come up with prophetic discernment, wisdom and be vocal against bribery. Personally, those exposed to bribery situations must maintain wisdom and learn how to refuse offers without endangering themselves. This research unravels bribery and its devastating effects of promoting corrupt political accountability, economic inequality, social disrespect and religious hypocrisy.Contribution: This article calls for communities and churches to be vocal against bribery and encourages personal accountability when confronted with bribery offers.

Design of a Web-Based Coffeeshop Ordering Information System

Coffee is a drink that is brewed from coffee beans that have been roasted and ground into coffee grounds. In addition to the distinctive taste and aroma of coffee, it also contains caffeine which can help reduce the risk of developing cancer, diabetes, heart disease and various other diseases. Therefore, information related to coffee is created, apart from this application provides information about coffee, it also carries out the buying and selling process. The needs provided are several types of local coffee in the territory of Indonesia. Making this system using the PHP programming language. The system that is made has several features, namely the starting location of the delivery of goods in the medan, the process of sending goods or orders is directly selected by the customer. The delivery services used are JNE, JTE and the Post Office. For goods purchase transactions, customers can choose the payment method available on the application, namely via transfer or using the OVO application that is already listed on the application.

Aligning agri-environmental-climate public good supply and desire in a sustainable Dutch agricultural sector.

European agricultural policies increasingly incorporate mechanisms for delivery of public goods. Sustainable public good delivery requires alignment between societal demand and landscape supply. However, the variation of demands or desires regarding future public good delivery among society is hardly known. We inventoried the desires for public goods across Dutch society, and projections of agricultural supply. A multi-method approach was used to find agreement levels between desired and expected change in good delivery. Most stakeholders expressed a desire for biodiversity and climate regulation from agriculture, whilst desire for natural heritage and recreation was less common. The utility of a public good to a stakeholder appears to influence its desire. Scenarios for agriculture focus on extensification, sustainable intensification, regionalization, or meadow bird conservation. Regionalized scenarios showed the highest agreement between public good supply and desire. Maximizing alignment between desire and supply thus requires a challenging transition towards region-specific agricultural sustainability strategies.

Online Business According to Islamic Business Ethics with A Reseller System in Bantarjati Village, Klapanunggal District

In this era, sellers can take advantage of many technological developments, such as online sales transactions. Business actors need to be reviewed and analyzed in terms of the practice of buying and selling online with the reseller system and the application of Islamic business ethics in buying and selling online with the reseller system in Indonesia has been implemented properly and correctly. In this study, data was collected through a questionnaire which was distributed to 10 people where the respondents had been involved in the online reseller sales system. The results of the responses to this questionnaire will be collected for observation and analysis in more detail and depth. The results of this study indicate that, of the 10 informants buying and selling online with a reseller system, at least there are still those who have not implemented Islamic business ethics. This can be seen from the explanation of shop operating hours and delivery of goods, responsibility for the products sold and complaints from consumers, and being honest in selling does not display images that are not from the product itself. Business actors must understand, understand and apply Islamic business ethics in order to create a sense of justice and protect consumer rights in buying and selling transactions online. Islamic business ethics includes four aspects, honest and trustworthy, disciplined, responsible and grateful.

Analisis Kualitas Layanan Perdagangan Umum pada PT. Varia Usaha Fabrikasi

This research aims to analyze the quality of general trading services at PT. Varia Fabrication Business and to determine the influence of service quality through aspects (Tangibility, Reliability, Responsiveness, Guarantee, Empathy) on customer satisfaction. This research uses a qualitative descriptive approach, and uses data collection techniques in the form of in-depth interviews. The results of this research show that the tangible aspect is said to be very good in accordance with customer demand with quality products at affordable prices. In terms of vendor reliability, it is not good because of the limited time given by the user to the vendor, resulting in delays in sending price quote requests. In the aspect of responsiveness, it is very well known from the statements of informants who are quite satisfied with the products and try to receive complaints from customers. From the guarantee aspect, it is very good, apart from quality products, we are also satisfied with PT. Varia Fabrication Business because the delivery of goods is accompanied by a goods guarantee letter. In terms of attention, it is very good that communication goes well, is easy to contact and is always polite and friendly to customers. From the conclusions, the author provides several suggestions, namely evaluating performance with the concept of being on time, preferably PT. Varia Usaha Fabricasi carries out performance evaluations, where management must eliminate all forms of activities that do not have added value, then PT. Varia Fabrication Business needs to be committed to improving quality, continuously improving services and simplifying activities so that operational activities are more effective

Pengaruh Kualitas Pelayanan dan Harga terhadap Loyalitas Pelanggan dengan Variabel Kepuasan Konsumen sebagai Variabel Intervening pada J&T Express (Studi pada J&T Express di Kota Sidoarjo)

J&T is a goods delivery company that is experiencing development along with market growth. This research to analyze the relationship between quality and price on loyalty with satisfaction as an interverning variable. The theory used in this research is marketing theory. The method in this research is quantitative with the population being J&T Sidoarjo consumers, while the sample is 100 J&T consumers using the Slovin method and random sampling. Data processing analysis was carried out using path analysis. Data collection was carried out through a form distributed by the author to J&T consumers. The research results show that satisfaction mediates J&T Express service quality on loyalty. Satisfaction mediates J&T Express Prices on Loyalty. Satisfaction mediates Price on Customer Loyalty. Satisfaction has an effect on loyalty, in contrast to price it has no effect on consumer loyalty.

Таможенная стоимость: содержание и методы определения

The article considers the basic and profile components of the customs value, namely: 1) the market value of goods expressed in the price paid when they were purchased on the domestic (national) market of a foreign state for export to the Eurasian customs territory and 2) the market value of services of transport and insurance companies expressed in prices for the delivery of goods: a) to the customs border of the exporting state (customs value of exported goods) and b) to the place of movement across the Eurasian customs border (customs value of imported goods). The article details the general paradigm of methods for determining customs value, including the need to introduce the concept of ‘reproductive method’ of customs valuation into professional circulation, which assumes a utilitarian and flexible reproduction of productive (typical or ordinary) methods for determining customs value: the market (main) method (at the price of a transaction with imported goods) comparative methods (at the transaction price with identical goods and at the transaction price with similar goods) cost methods (cost subtraction method and cost addition method).

Optimalitas Rute pada Pengiriman Multiperjalanan dengan Armada Kendaraan Listrik Heterogen

Electric vehicles are emerging as a key trend in sustainable mobility, mitigating emissions, and reducing dependence on fossil fuels. The challenge in optimizing route modeling lies in some limitations, such as battery range, charging time, and the diversity of electric vehicle types. This article explores the optimality of routes in a multiple-trip distribution system using a heterogeneous fleet of electric vehicles. The electric vehicle routing problem is formulated as a mixed-integer linear programming aiming to find the most cost-efficient optimal route. A notable feature of the model allows electric vehicle fleets to undertake additional travel to complete distribution tasks, i.e., multiple trips. The model is implemented in two illustrative examples involving the delivery of goods using homogeneous and heterogeneous electric vehicle fleets characterized by loading and battery capacities. Each case includes one depot, 8 and 10 customers, and 2 battery swapping stations, solved using the branch-and-bound method through Lingo 18.0. Simulation results indicate that battery capacity and the presence of battery swapping stations significantly influence the routes selection.

Penerapan Balance Scorecard dalam Rangka Pengukuran Kinerja Perusahaan PT. Anugrah Iyan Pratama Makassar


 Anugrah Iyan Pratama is a company that operates in the field of trade in health devices. PT. Anugrah Iyan Pratama needs to have a proper performance measurement system framework. Nowadays, the phenomenon that often occurs in PT. Anugrah Iyan Pratama is the inappropriate delivery of goods and payments that are often not on time due to something from the internal company. This phenomenon has a negative impact on long-term agility and success, so it needs to be based on a balanced scorecard in both performance and existing perspectives, such as a financial perspective consisting of return on investment (ROI), profit margin, and growth rate revenue, customer perspectives, internal business process perspectives, and growth and learning perspectives. This research aimed to test hypotheses, solved problems, and achieve goals.Based on the results of the research and discussions that have been outlined, the measurement of the financial perspective of PT. Anugrah Iyan Pratama Makassar showed excellent performance. This could be seen from ROI, profit margin, and growth in revenue. The measurement from the customer perspective of PT. Anugrah Iyan Pratama Makassar showed good performance. This could be seen from the excellent customer growth rate. Measuring from an internal business perspective that included company innovation and after-sales service showed good company performance because the company has strived to deliver better change in innovation. The evaluation of the performance achieved by PT. Anugrah Iyan Pratama Makassar as a whole was said to be good or satisfactory.

Scoping Review of Available Culinary Nutrition Interventions for People with Neurological Conditions.

People with neurological conditions may face barriers to meal preparation. Culinary nutrition interventions aim to facilitate the building of knowledge and skills for meal preparation. This scoping review aims to map the available evidence for culinary nutrition interventions for people with neurological conditions and evaluate the quality of these interventions based on program design, delivery and evaluation. After a systematic search of online databases (MEDLINE, CINAHL, Embase, Scopus and Proquest) and reference lists, a total of ten publications describing nine interventions were included. Most interventions were designed for people with stroke and/or Transient Ischemic Attack (n = 3) and Multiple Sclerosis (n = 3); others were for traumatic brain injury (n = 1), mild dementia (n = 1) and Parkinson's Disease (n = 1). Overall, the included culinary nutrition interventions had good program delivery (inclusion of motivational experiences, delivered by appropriate health providers) but needed improvements in program design (lack of consumer engagement and neurological symptom accommodations) and evaluation (lack of complete process, outcome and impact evaluations). In conclusion, the evidence base for culinary nutrition interventions for people with neurological conditions remains sparse. To bridge the gap between theory and practice, it is important to consider the following aspects in culinary nutrition intervention planning/improvement: (I) the involvement of consumers; (II) the accommodation/tailoring for post-condition effects; and (III) the coverage of all disease-specific culinary nutrition aspects.

Performance Analysis of BGP Dynamic Routing Protocol using QOS for TCP and UDP Services

The Border Gateway Protocol (BGP) is commonly used for TCP and UDP services, but it poses challenges in terms of Quality of Service (QoS) analysis. Parameters like throughput, packet loss, delay, and jitter are crucial for assessing network service quality. This study aims to analyze the performance and influence of the BGP routing protocol on TCP and UDP services using QoS parameters. The research used a GNS3 network simulation to conduct multiple packet transmission tests for TCP and UDP protocols, lasting 15, 30, and 60 seconds; and monitored using Wireshark. For TCP services, the average QoS index value is 3.75, categorizing the quality as "Good". The tested network topology and routing configuration exhibit reliable performance, providing good throughput, low packet loss rates, minimal delays, and stable jitter. Similarly, UDP services demonstrate “Good” performance with an average QoS index of 3.75. The BGP routing protocol in the tested network topology ensures high-quality service with good delivery speed, low packet loss rate, minimal delay, and stable jitter. Overall, the study concludes that the BGP routing protocol effectively provides satisfactory QoS for TCP and UDP services. This research contributes to understanding network performance and optimizing routing protocols for improved telecommunications services. The findings highlight the significance of routing protocols in facilitating efficient data transmission on the Internet, reinforcing the importance of QoS analysis for enhancing service quality.

Evaluasi Sistem Informasi Akuntansi Penjualan Tunai Sebagai Alat Pengendalian Internal Pada CV Karya Abadi

The aim of this research is to evaluate the cash sales accounting information system as an internal control tool at CV Karya Abadi. This type of research is a case study using field study and literature study data collection methods. Data collection techniques are observation, interviews and documentation. The analysis technique uses qualitative descriptive analysis. The problem in this research is the weakness of the cash sales accounting information system. This is proven by the dual function of the sales administration section which doubles as the accounting section, the documents and accounting records used are still incomplete. The cause of this problem is a lack of human resources and a lack of company understanding of the importance of a cash sales accounting information system. As a result, there was a delay in submitting cash sales information and errors occurred in recording cash sales, and the company experienced losses and lost its assets. The results of the analysis by separating functions in the accounting and sales administration sections, improving the organizational structure, adding documents in the form of warehouse cards, cash sales invoices and goods delivery letters as well as accounting records in the form of sales journals, cash receipts journals, as well as improving cash sales systems and procedures, then internal control can run effectively.

Policy dissidents: Understanding girl activism as creating “Tactical Crevices”

Abstract Global policymaking often seeks to create processes for the effective delivery of public goods and services. What happens when individuals critique or dissent such policies? In this paper, we examine the case of two activists—Greta Thunberg and Disha Ravi—who have been mobilizing attention toward climate change since their teenage years, and who have been both celebrated and vilified for it. While climate change policies emphasize the importance of gender mainstreaming and youth participation, reactions garnered by these two activists are instructive in highlighting the narrow notion of “participation” that undergirds climate policy. Specifically, we show that Greta and Disha’s tactics do not readily jive with the postfeminist, neoliberal conceptualization of youth participation that emphasizes apolitical exercise of citizenship; valorizes girls’ activism only insofar as it enhances national economic growth; and views girls as symbols of hopeful futurities. Greta and Disha are instead what we call, “policy dissidents,” whose activism creates “tactical crevices.” We theorize tactical crevices as tentative and fleeting interruptions by the powerless that puncture prevailing logics through strikes and protests, and through consumption of discourses and materials in ways that those in power do not intend. The paper contributes to the study of girl activism broadly, and to notions of youth engagement (or disengagement) specifically, within the spheres of local and global politics.

Logistical ways to export grain under martial law

The full-scale invasion of Ukraine by the Russian Federation has caused problems for the agricultural sector: many lands have ended up in the temporarily occupied territories, and some remain mined or have become unusable. The constant shelling has caused problems not only with growing produce but also with its export. The leading logistics sea channel was not working at total capacity. It became necessary to look for alternative options for the delivery of goods. The article aims to analyze the possibilities of using alternative logistics routes for exporting Ukrainian grain under martial law. The study used the following methods: analysis, synthesis, generalization, specification, statistical and graphical. The dynamics of grain exports in physical and value terms were analyzed throughout the study. The problems of supplying agricultural products in times of war are presented. Alternative logistics routes for grain exports are identified. The importance of the Black Sea Grain Agreement is analyzed. Trends in the use of river transport are considered. The possibility of using the railway route is assessed. The problems of cargo delivery by road are considered. The study shows that the most efficient way to export grain is by sea. Therefore, it is essential to ensure its functioning by maximizing its capabilities and assistance of foreign partners, including cargo insurance, without considering blackmail by the Russian Federation. To solve the problems encountered in grain exports, expanding river logistics capabilities by creating additional transport routes through the EU is necessary. Further active use of road transport is possible only if an agreement is reached to resume Ukrainian grain exports to certain EU countries and problems at checkpoints are resolved. In rail logistics, tariffs for services need to be revised. Keywords: logistics, exports, grain, logistics routes, Black Sea Grain Agreement, sea transport, river transport, land routes