Objective. To strengthen the timely retrieval of medical records, give full play to the utility of medical record information, improve the management of the hospital and provide better service for the society. Methods. Calculating retrieval rate according to medical record collection, analyzing the cause of delay in medical record retrieval, and proposing improvement measures. Results. After the implementation of measures for collecting medical records, in the first quarter of 2013, the 2-day retrieval rate is 84.6% and the 7-day retrieval rate is 95.2%. As a result, the collection of medical records is improved greatly. Conclusion. All management levels at the hospital should attach great importance to medical records, establish a perfect medical record collection and a reward-punishment mechanism, and undertake effective supervision and management.
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