Degree Of Knowledge Transfer Research Articles

Exploratory Study on Effective Control Structure in Global Business Process Sourcing

In an IT-intensive global business process sourcing (global BPS) project, the structure chosen to control knowledge transfer is critical. The objective of this study is to explore the effective control structure for knowledge transfer in IT-intensive global BPS project. The research methods used in this study are a case study and survey. First, a generic framework on the control structure for knowledge transfer is derived from extant literature. This framework is applied to a case analysis of a service provider in Mauritius. As a result of the case analysis, a model for control structure facilitating knowledge transfer in global BPS is derived. The model includes a social control mechanism, communication mechanism, project control mechanism as independent variables, and governance mechanism as a moderator variable. The degree of knowledge transfer and success of global BPS are used as dependent variables. The propositions describing the relationships between the variables are formulated. A total of 19 survey items were generated for these variables. As results of the survey, the model is revised and a set of more refined propositions are generated in the conclusion. Both service providers and clients can benefit from this study by focusing on control mechanisms that affect the knowledge transfer and BPS success.

Knowledge transfer in multinational corporations

Abstract and Key Results ▪ This paper develops and tests a model that analyzes the joint effect of four determinants of knowledge transfer — characteristics of knowledge, characteristics of both knowledge senders and receivers, and the relationships between them — on the degree of knowledge transfer from headquarters to subsidiaries. ▪ The results of the statistical analysis challenge the view that the success of knowledge transfer is exclusively a function of the characteristics of that knowledge. To fully understand the process of knowledge transfer, it is important to include characteristics of the individuals involved in the transfer process as well as characteristics of the context in which knowledge transfer takes place.

Knowledge transfer and Green Building Challenge

The degree of knowledge transfer achieved by Green Building Challenge (GBC) on environmental performance assessment (EPA) of buildings is analysed and compared against its initial objectives. A structured survey was issued to each of the 20 national teams which assessed the degree of success achieved against their initial learning objectives. Measures of success were both internal level (micro - within the team) and external level (macro - relative to the wider national interest). The results indicate the GBC ‘process’ as a good model for an accelerated knowledge transfer vehicle both within teams and at the national level at large. However, some modifications and adjustments are suggested for future global strategies of co-operation. Le degré de transfert de connaissances atteint par le GBC (Green Building Challenge) sur l'évaluation des performances écologiques du bâtiment est analysé et comparé à ses objectifs de départ. Chacune des 20 équipes a fait l'objet d'une étude structurée. Cette étude a pour fonction d'évaluer le degré de succès atteint par rapport aux objectifs d'étude d'origine. Ce succès a été mesuré à la fois au niveau interne (micro, dans l'équipe) et au niveau externe (macro, par rapport à l'intérêt national). Les résultats présentent le ‘procédé’ GBC comme un bon modèle pour obtenir un moyen plus rapide de transfert des connaissances dans les équipes elles-mêmes et au niveau national. Certaines modifications et ajustements sont néanmoins proposés pour les stratégies mondiales de coopération future.