AbstractThis study introduces an innovative method to implement Failure Mode and Effect Analysis (FMEA) in an Intuitionistic Fuzzy (IF) environment and targets inherent limitations of traditional FMEA, particularly its reliance on precise numerical values that can lead to human subjectivity and compromise accuracy of analysis. The primary aim is to increase the objectivity in evaluating Failure Modes (FMs) in industrial settings, thus enhancing safety and quality assessments. The novel approach integrates the Measurement Alternatives and Ranking according to the Compromise Solution (MARCOS) method within an IF framework. An implementation at a defense industry company is performed for evaluation of the FMs by four Decision Makers (DMs), each possessing different levels of experience and system knowledge. A key innovation of this study is the unique weighting methodology applied to DMs, based on predefined rules, which acknowledges and quantifies their varied expertise and insights. Our methodology significantly contributes to the study's practicality and significance in ranking FMs, emphasizing its effectiveness, robustness, and accuracy. The findings reveal that this method greatly reduces the subjectivity found in traditional FMEA, also providing a more detailed and reliable assessment. This is achieved by adapting the analysis to the specific knowledge levels of the DMs, leading to more dependable and objective quality evaluations in industrial processes. The application of this method in the real‐world setting demonstrates its practical relevance and potential for wider adoption.
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