This study is based on an investigation of shared mobility in Chinese cities, which identifies the factors affecting the sustainable development of shared mobility based on the theoretical framework of TDM (travel demand management). Through a literature review and expert interviews, the FUZZY-DEMATEL-ISM-MICMAC integration model was used to screen 21 influencing factors from aspects that fit the research theme. Triangular fuzzy numbers are used to quantify the subjective scores of nine expert groups and weaken the subjective influence of expert scores. The logical relationships among DEMATEL technology-building factors and ISM technology-based factors are divided into levels. The MICMAC technique is used to divide the types of factors according to the driving power and dependency. The results show that (1) the influence factors of the “soft strategy” and “hard strategy” in the framework of TDM are determined. In the soft strategy, we should focus on “shared mobility education” (shared mobility education, shared mobility publicity and shared mobility “environment” information) and “community organization” (community organization and advocacy and organizational interaction). In the hard strategy, we should focus on “traffic planning and measures”, “dedicated lanes”, “parking facilities”, and “financial subsidies”. (2) The ISM recursive structure model is divided into five layers. Among them, shared mobility education, shared mobility operating technology, and organizational interaction are at the deep root level, which can continuously influence other factors in the long run. (3) In MICMAC, the number of related factors is large. When making decisions on these factors, managers should comprehensively consider the correlation of factors and adjust the use of factors from an overall perspective. This study can help managers identify the key factors affecting the sustainability of shared mobility and make targeted recommendations.