Organizational Decision Support Systems Research Articles

Successful DSS Development with Traditional Tools and Techniques

Traditional tools and techniques have been considered inappropriate for the design and development of individualized decision support systems (DSSs) because these tools only apply to very simple situations and produce a basic model to support only one product. This is quite the opposite, however, with organizational DSSs, which support organizational decision making in complex environments. This article presents a case study of the successful development of a complex organizational decision support system using traditional IS tools, techniques, and personnel.

A decision support system for capital budgeting and allocation

Abstract This paper presents a capital budgeting and allocation decision support system (CBA-DSS) for big organizations that have many planning units (branch offices and/or departments). This CBA-DSS is designed to be generalized so that it can be used by many organizations in the real world. Two types of budgets, project type and flexible type , are considered to cater to different types of categories. Three modeling techniques are used in the development of this DSS: zero-one integer linear programming is used to get the optimal solutions; forecasting techniques provide the predicted values through historical data; and fuzzy sets approach is used to assign weighting factors to selected criteria in determining the flexible type budget. Two useful capabilities are included: “ HELP ” screens and demonstration programs. The users can understand the basic operations of CBA-DSS through demonstration programs and “ HELP ” screens without reading a bulky manual. CBA-DSS, which is designed to be highly user-friendly, menu-driven and interactive, will help the managers (of medium as well as top level) in their decision making process of planning and allocating limited budget to their planning units effectively and efficiently.

Decision support systems (DSS) a new frontier for industrial engineering

A Decision Support System is an interactive computerized system that is designed for eady use by both the practicing manager and the industrial engineer/management scientist. It enables the user to express complex decision problems by permitting him or her to conduct a dialogue with the computer without the assistance of staff support. An industrial engineer can act as the “change agent” in introducing DSS in organizations as well as user it to perform his or her own functions.