Abstract The City of Scarborough, like many corporations, recently re-evaluated its information technology requirements. The decision was made to model the City's needs in terms of activities and data requirements, concentrating on the Municipal Data Model. First, a two year study was undertaken to understand the business activities of all the disparate components that make up the corporation. This study resulted in individual Information Resource Plans (IRP) for each department. A third year was spent in reconciling the many separate documents and creating a high-level Conceptual Data Model for a Corporate Information System. Of the thirteen broad data groupings, four were assigned to the GIS Group for the design of Detailed Data Models and to populate the resultant databases. The GIS Group, in fact, were to initiate the new Information System for the entire City. The modelling sessions involved hundreds of users from the entire user community in small and large groups, in intensive entity-definition act...
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