The unbroken trend towards e-commerce and the ever-increasing demands on storage technology present the providers of storage systems with ever greater challenges. One way to meet these requirements is to significantly enhance warehouses’ handling systems. Multiple capacity lifts in tier-captive single-aisle shuttle-based storage and retrieval systems (SBS/RS) are a method to raise the throughput performance of such systems. Therefore, a straightforward calculation approach is presented based on a cycle time model combined with a time-continuous single open Markovian queue with limited capacity. A comparison of the invented approach to a discrete-event simulation (DES) is made to validate it. Finally, a numerical example of the influences of the different handling capacities and their usage in the design process of SBS/RS is depicted. The result is that with double the handling capacity, the throughput increases by about 50%\\documentclass[12pt]{minimal} \\usepackage{amsmath} \\usepackage{wasysym} \\usepackage{amsfonts} \\usepackage{amssymb} \\usepackage{amsbsy} \\usepackage{mathrsfs} \\usepackage{upgreek} \\setlength{\\oddsidemargin}{-69pt} \\begin{document}$$50\\%$$\\end{document}. Another result is sorting the stops within one handling cycle, which leads to a significantly higher throughput.