We study the stress-strain state of a medium thickness spherical shell with a hole in the vicinity of the pole in a geometrically nonlinear statement using the classical Kirchhoff-Love model and refined Timoshenko-type model that takes into account the transverse shear strains. The study is based on the construction of an orthogonal curvilinear system of coordinates of a median surface that presents a doubly-connected domain and also on the reduction of the original nonlinear boundary problem to a sequence of linear two-dimensional problems and these latter to one-dimensional ones whose integration is performed by a robust numerical method. Using an open spherical shell as an example, the influence of the transverse shear strain on its stress-strain state is investigated under the action of uniform and nonuniform loads. As compared to the classical model, the use of the Timoshenko-type model is shown to result in a considerable refinement of displacements near the hole.