In the discussion of airport noise, there is a disconnect between the language used by complainants and the acoustical terminology available to the technical community. It will be shown in what ways the complaint terminology can be described with the available noise metrics and in what ways it cannot. The complaint terminology analyzed comes from the author’s personal (previous) experience as noise control officer at Logan International Airport. Examples of some of these are (aircraft noise is): too loud, too late, too early, unending, continuous, at the wrong time, so loud it sets off car alarms, so loud I cannot hear the TV/telephone/radio, so loud it woke me up, and annoying. Terms which are not related to noise are mentioned, but not correlated. The acoustical terminology comes from the international literature and includes the standard noise metrics as well as some more recently proposed. The airport noise metrics discussed include measures of single events (maximum level, SEL, duration, signal-to-noise) and measures of noise exposure (DNL, CNEL, Leq). It is shown that while cumulative noise metrics are useful for planning and comparison, they correlate with complaint terminology less well than single event measures.
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