Culture is a global phenomenon that is derived from social, economic, legal, political, and religious norms, values, and traditions of the society. Culture shapes the behavior of individuals to act accordingly in different situations faced by individuals in all spheres of life. Thus, from the last few decades of the 20th century until now, organizational culture has been researched extensively. Culture exerts influence over every facet of individuals' conduct within a particular society. Consequently, individuals raised in disparate countries with varying cultural norms cultivate distinct patterns of behavior and cognition. Organizational culture is an important determinant of organizational success. The workplace environment is crafted through the interactions of employees, forming organizational culture. In the new Malaysia, the focus has shifted towards embracing the diversity of cultures and interests, necessitating attention. In an era marked by polarization and limited social mobility, cultural intelligence emerges as a crucial asset across all socioeconomic and ethnic groups. In a heterogeneous society like Malaysia, the capacity to collaborate with diverse cultures will provide disadvantaged individuals with a competitive advantage and enhance social mobility. This conceptual paper aims to investigate the Model of Cultural Intelligence, examining how employees in Malaysia embrace a diverse range of cultures in their daily activities.