Cultural Competence Assessment Tool Research Articles

P18– The development of a cultural competence assessment tool for provincial program standards and guidelines in Nova Scotia

P18– The development of a cultural competence assessment tool for provincial program standards and guidelines in Nova Scotia

Self‐Reported Cultural Competence of Public Health Nurses in a Southeastern U.S. Public Health Department

Delivery of culturally competent public health nursing that can address health disparities is dependent on competent practice by nurses. Examining public health nurses' (PHNs') cultural competence provides a basis for planning and developing interventions to ensure competent care. Examine the cultural competence of PHNs. Descriptive, exploratory study examining the measured cultural competence of PHNs and their perceptions of delivery of culturally competent care. A convenience sample of 31 PHNs participated. Participants completed the Cultural Competence Assessment tool and documented personal experiences and perceptions of culturally competent health care through open-ended questions. Most participants reported a moderate level of cultural competence. Cultural awareness and sensitivity scores were higher than scores for culturally competent behaviors. Participation in specific types of cultural competence training was significantly related to higher scores on cultural competence. Participants documented culturally competent care for a diverse clientele and requested additional diversity educational opportunities and interpreter services. The nurses had culturally competent knowledge and attitudes but were unable to fully and consistently enact these in practice. The need for appropriate cultural competence education and interpreter services addressing health disparities, as mandated in the Culturally and Linguistically Appropriate Services in Health Care standards, is emphasized.

Cultural competence in action for CAMHS: Development of a cultural competence assessment tool and training programme

This article details the development of a tool to measure the cultural competence of individuals working within the Children and Adolescent Mental Health Services (CAMHS). The CAMHS Cultural Competence in Action Tool – known as the CAMHS ‘CCATool’ – was one of the components of a national project which aimed at promoting cultural competence within CAMHS. The other component was a two day training programme. Both components were based on the Papadopoulos, Tilki and Taylor model of cultural competence development. The article also outlines the educational principles and learning strategies used in the training.

Developing a cultural competence assessment tool for people in recovery from racial, ethnic and cultural backgrounds: The journey, challenges and lessons learned.

In 1997, Maryland implemented a new managed care mental health system. Consumer satisfaction, evaluation and cultural competency were considered high priorities for the new system. While standardized tools for measuring consumer satisfaction were readily available, no validated, reliable and standardized tool existed to measure the perception of people from minority groups receiving mental health services. The MHA*/MHP* Cultural Competency Advisory Group (CCAG) accepted the challenge of developing a consumer assessment tool for cultural competency. The CCAG, composed of people in recovery, clinicians and administrators used their collective knowledge and experiences to develop a 52-item tool that met standards for validity and reliability. Consultation from a researcher helped to further develop the tool into one possessing tremendous potential for statewide implementation within Maryland's Public Mental Health System. Recognizing the limitations of the study and the need for further research, this instrument is a work in progress. Strategies to improve the instrument are currently underway with the Mental Hygiene Administration's Systems Evaluation Center of the University of Maryland and several national researchers.