Social Value Creation Research Articles

Discovering and nurturing local key stakeholders’ talent in emerging economies: using fsQCA to test the external human resources approach

In the global talent management (TM) field, scholars are calling for distinct and extended human resource (HR) architecture and systems facilitating the management of local talent. To answer to these calls, we adopted a stakeholder theory perspective that responds to five main criticisms of talent management in emerging markets (EMs). Based on that, we identified five main characteristics (purpose-driven organisation; translation attitude; empowerment-based engagement; cross-country relationship network; external HR approach) that could facilitate effective discovery and nurturing of local talent. Our study aimed to investigate if and what configuration of characteristics exists to enable MNEs to develop an effective talent management strategy of key local stakeholders for broader economic, social and environmental value creation, supported by the strategic HR management literature. We performed a fuzzy set Qualitative Comparative Analysis of 20 training projects addressed to local key stakeholders in various industries and emerging countries. We demonstrate that the successful path for effective TM in EMs includes all five characteristics and our novelty lies in the discovery that to achieve effective TM in EMs, MNEs must consider local key suppliers and contractors as part of the organisation, forging what we call an external HR approach.

LOCAL GOVERNMENT AND PUBLIC VALUE: AN ASSESSMENT OF NIGERIAN EXPERIENCE

Purpose- The purpose of this paper is to introduce the concept of Public Value in the management and administration of Local Government in Nigeria. As the third tiers of Government, Local Government have the best potentials to foster generation of public interests through creation of public value in the management processes based on hominization of the functions which the third tiers of Government were established. To attain its goals, it adopted theoretical and conceptual review of literatures whereby descriptive and multidimensional frameworkwill help improve and better public services deliveries, improved administrative performance and creation of social value at the grassroots level. Limitation: The new concept of Public Value creation in Local Government administration in Nigeria will need conceptual and theoretical practices to validate the much expected good governance as the third tiers of Government which should aid visionary and missionary leadership to thegrassroots governance as its strives to deliver impactful social amenities and social governance as obliged in the federal constitution. This paper adopted narrative approach and observatory methodinto the strategic advantages and coherent approaches in bringing values to provision of public services and delivering their constitutional obligations through public utilities and services provisions, develop innovative and efficient service delivery. It ended by addressing hindrances in delivering of public values utilities and recommend panaceas for better services delivery and adoption of public value to the system.

Addressing social concern through business-nonprofit collaboration: Microfoundations of a firm’s dynamic capability for social responsibility

While there is a widespread view that business-nonprofit collaboration creates the opportunity to effectively address sustainability-related challenges, we still have limited understanding of the mechanisms through which these interorganizational relationships contribute to the creation of social and business value. We address this gap by adopting a profit-based organization's perspective and investigating the microfoundations of the firm’s dynamic capability for social responsibility. Drawing on a case study of a business-nonprofit collaboration, the paper examines how the micro-processes within the firm shaped that interorganizational relationship. We offer a framework that explains how key microfoundations of sensing, seizing, and transforming capabilities are developed and deployed in different stages of the collaboration. We find that this process is built upon a combination of routinized mechanisms and managerial ad-hoc interventions that shape the underlying role that cognition plays in the social issue that began with pure altruism and shifted to instrumental framing over time.

Business model for integrated sustainable value creation: A supply chain perspective

In the context of globalization, the process of value creation is becoming more complex, exposed to greater risks for companies, partners, and customers. Moreover, modern digital technologies, such as the use of digital twin technology, can increase the use of geographically dispersed work teams and contribute to sustainable value creation in the future. However, the digital transition creates new organizational models and influences relationships in supply chains, thus affecting structural changes in business models.Hence, the study aims to investigate, from the whole value chain perspective, how the next generation of digital services is affecting business value and changing the business model concept. In addition, this paper discusses the stakeholder and social responsibility value creation perspective on business model for integrated sustainable value creation. To investigate this, it was decided to use a quantitative methodology in the form of questionnaires, which were distributed among different interested parties: two contractors, three suppliers, and an operator. The results indicated that all respondents, such as an operator, shipping companies, and subsea service providers, are positive about future digital technologies, which should ensure environmental sustainability, improve human interaction and communication. At the same time, they emphasize the importance of integrated join work within the value creation element. Overall, all participants are interested in reducing costs, they expect initiatives from each other in offering sustainable and innovative solutions, and to achieve these, innovative cooperation is needed. AcknowledgmentThe study is supported by a grant from the Research Based Innovation “SFI Marine Operation in Virtual Environment (SFI-MOVE)” (Project no: 237929) in Norway.

Resource Orchestration Process in the Limited-Resource Environment: The Social Bricolage Perspective

The process of resource mobilisation is fundamental in the creation of social value. However, the evidence that examines the approaches used by social entrepreneurs to mobilise critical resources in an environment with poor resources is limited. This study empirically explores social bricolage in the new research context of developing countries, building on the notion of ‘social bricolage’). This abductive, multiple-case study adopts the qualitative methodological approach, using empirical data on five social enterprises in Egypt through in-depth interviews with industry experts, social entrepreneurs, and other management teams. Our study advances scholarly understanding of social bricolage by examining resource mobilisation processes over time in the resource-scarce context of developing countries. Our analysis traces the six social bricolage constructs: making do, refusal to be constrained by limitations, improvisation, the creation of social value, stakeholder participation, and persuasion and community involvement. Our empirical data identifies three more constructs associated with social bricolage: distributed leadership/teamwork, dynamic capabilities, and legitimacy (trust and reputation).

Criteria of “Effectiveness” and Related Aspects in Adaptive Reuse Projects of Heritage Buildings

Adaptive reuse (AR) of heritage buildings is a complex process due to the involvement of many actions and actors, which influence the results of the projects. The effectiveness of AR projects can be described by various criteria. This paper aims to provide a comprehensive overview of the criteria of effectiveness in AR projects with the final scope to guide and improve the AR process. A review of the jury reports of two highly prestigious awards in the Netherlands (NRP Golden Phoenix award) and Europe (Europa Nostra) has been conducted. In total, the reports of 48 cases have been reviewed. The five criteria mentioned in the regulations of the NRP award have been used to categorize the aspects mentioned in the jury reports of both awards. These criteria are: “social value creation”, “sublimation (both architectural and cultural aspects)”, “environmental sustainability”, “economic value creation”, and “innovation”. This review reveals that “social value creation” and “sublimation” are among the most highlighted criteria that the juries considered for the effectiveness of AR projects. Often aspects mentioned for these criteria overlap partially with those aspects mentioned in the criterion of “economic value creation”. This indicates that enhancement of the qualities of heritage buildings and their surroundings and improvement of the social values and the resulting positive economic effects are strictly interrelated. The overview of the criteria of effectiveness, as defined in this work, will serve as a basis for the investigation of the tools and methods which can be used in the AR process to achieve these criteria.

Driving innovation management to create shared value and sustainable growth

AbstractCreating shared value (CSV) is an opportunity for sustainable growth for small and medium-sized enterprises that entails jointly achieving both social and business value. Currently there are few practical approaches that underpin the importance of CSV and that explore which variables have a positive impact on SMEs. Our paper seeks to shed light on this issue by proposing a measuring and governance model to assess the benefits of CSV in SMEs, using a sample of Spanish SMEs for the empirical analysis, and PLS-SEM as the analysis technique. We first highlight innovation management as a key variable for CSV. It is essential to take innovative strategic decisions to identify which initiatives generate shared value. Our findings confirm that innovative business management helps cultural transformation processes to be implemented with high shared value, which is a source of opportunities in a global economy and, consequently, lead to sustainable growth. Secondly, we aim to highlight how innovative firms enhance their reputation, which in turn has an impact on the creation of social and business value. We also find that if SMEs emphasise social value, they boost the creation of business value, with their role as mediators proving to be vital. We present a strategic management model based on variables such as innovation management, social value and reputation, due to their impact on business value.

PERAN VALUE CO-CREATION DALAM MENINGKATKAN MARKETING PERFORMANCE

The purpose of this study is to analyze social value creation and economic creation in relational interaction skills and ethical interaction capabilities with market performance in the beauty salon creative service industry. This type of research is Explanatory Research with the research population, namely customers of beauty salons in Central Java. The sample selected in this study were 150 respondents. Analysis of research data using Partial Least Square (PLS) method with SmartPLS. The results of the study show that this research has succeeded in proving that social value creation and economic value creation are able to mediate between relationships and ethics with market performance.

Can industry 5.0 revolutionize the wave of resilience and social value creation? A multi-criteria framework to analyze enablers

The ever-changing times demand a resilient industry that quickly adapts to the oncoming wave of new technology; however, a strong social environment that comprises organic social values is needed for a thriving human society. Industry 4.0 has become the standard for applications in recent years, as its technologies are rapidly being implemented and positively impacting every sector. However, these developments are still unable to achieve the desired outcomes and have neglected the environment by prioritizing machines over humans. Therefore, the Industry 5.0 (I5.0) revolution is a call to bring forth the ideas of sustainability into practice, integrate human values with technology, and is considered a step forward for achieving sustainable development goals. Hence, the present study proposes a framework for analyzing I5.0 enablers for achieving sustainability by integrating human values with technology. To achieve the objectives, this study was conducted in three different phases: 1) through extensive review, the list of criteria and enablers was identified; 2) Pythagorean fuzzy Delphi was used to validate the enablers against criteria; 3) a hybrid approach of Pythagorean fuzzy analytical hierarchy process-combined compromise solution was employed to calculate the weights of selected criteria and determine the ranks of enablers. A sensitivity analysis was then performed to check the robustness of this framework. The findings show that the criterion of personal customization obtained the highest weight followed by human-machine collaboration, which will create a smart cognitive environment for humans. Human intelligence is used in more important places, which will help society focus on developing social values. The authors also put forward seven propositions about adopting I5.0 enablers for best results, taking examples from existing case studies and helping industrialists adopt I5.0 methods.

Social Innovation for Social Value Creation at Bottom of Pyramid

This paper presents a descriptive analysis of how social value creation and business models are interconnected in the context of Bottom of Pyramid. Globally there are various cases of real business set up for people in the BOP in emerging economies for understanding the role of innovative strategies for social value creation. Social entrepreneurs through their social enterprises using disruptive innovation & catalytic innovation have played critical role in inclusive development by first catering to the masses and then to the classes. Literature on social value creation and BOP was extensively reviewed and dimensions of innovation and social value creation was identified resulting in bringing benefits to people at BOP. The present paper seeks to make a contribution to this literature by enriching our understanding of how BOP business models and social value creation through social innovations by social entrepreneurs are actually related.

Л. Л. Кот ЕФЕКТИВНІ БІЗНЕС-МОДЕЛІ СОЦІАЛЬНОГО ПІДПРИЄМНИЦТВА: МАКРОЕКОНОМІЧНИЙ ПОГЛЯД

The article examines the research of typical business models used by successful global social enterprises in order to develop recommendations for improving the sustainability of domestic companies of the appropriate orientation. It is stated that the question remains relevant about how exactly in the course of the implementation of social entrepreneurship, the combination of social and economic values is implemented, and especially what role the formation of a special social network and the implementation of a resource provision strategy play in this. For the purpose of the study, several "classic" cases from different countries with diverse social and economic environments were selected to formulate common features of their business models. A macroeconomic analysis of the companies identified for the study was carried out, namely: the socio-economic basis of their activities was studied and a component analysis of the corresponding business models was carried out. It is noted that in the case of the conducted research, the business model is a business concept that forms the basis of practice. Among the main components of the relevant business models are: Value network (controlled positions or zones of predominant influence within the value Network); Strategic Resources (needs for Strategic Resources included in the business model); consumer interface (integration of Target groups). It is proved that the studied examples of successful social entrepreneurship differ significantly from each other in terms of social mission, organizational structure, as well as the economic and social environment in which they originated, but at the same time, there is a significant kinship between them. It is argued that all of them produce a social good: for Grameen, it is the elimination of poverty by rural women in Bangladesh; for Секем, it is the cultivation of natural products without the use of chemical fertilizers, as well as the promotion of cultural and social life in Egypt; for ICC, it is the creation of jobs and economic development opportunities for people who previously did not have them. It is proved that these companies owe their success to a special combination of social and economic efficiency. It is determined that the activities of all three companies are based on the division of common values of the "community", which were used for creating a supporting social network (value network); acquiring strategic resources; managing interaction with consumers ("consumer interface"). It is concluded that since the key difference between social entrepreneurship is the creation of social value, which within the business model will be primary and will determine the strategic goal of the business, it can be said that social value can be created in any of the components of the business model, and the creation of social value, according to the analysis of empirical examples, usually requires specific changes in at least two blocks of the corresponding model.

ФУНДАМЕНТАЛЬНІ ПОЛОЖЕННЯ РОЗВИТКУ СОЦІАЛЬНОГО ПІДПРИЄМНИЦТВА В УКРАЇНІ

The article proposes the substantiation of the need for further development of social entrepreneurship through the analysis of logically interrelated concepts: "social problem", "social need", "social value" and "social effect". An analysis of European experience in the evolution of social entrepreneurship and a brief description of its development in Ukraine. The conceptual apparatus has been improved and the author's definition of the essence of the concept of "social entrepreneurship" has been proposed. The author proposes to define it as an innovative type of economic activity to fulfill a strategic social mission by solving social problems and meeting the social needs of the target group of society, the result of which is the creation of measurable social value and social effect. Emphasis is placed on the fact that the subject field of research for the idea of creating social entrepreneurship forms a set of social problems in society, which determine the relevant to certain living conditions system of social needs of society. The subject field of research of prospects of development of social business is offered to define set of social problems of a society, factors of their formation and consequences of their existence. It is proved that the search for ways to solve social problems of society is a necessary condition for ensuring its socio-economic development, and social entrepreneurship, in turn, is one of the tools to overcome them. A separate set of possible before the formation of social values as a general result of social entrepreneurship is the basis for determining the possible social effect, the achievement of which will be real in the successful planning of social business. Theoretical bases of understanding the content of social entrepreneurship on the basis of the developed structural scheme of interrelations of its basic categories are expanded. Practical approbation of the proposed structural scheme will allow to develop a number of management decisions on the basis of results of thorough researches of all spheres of origin of business idea from the analysis of social problems to the formed social mission. The obtained results allowed to form the author's vision of the essence of social entrepreneurship through a number of categories and the existing logical connection between them.

Impact of Corporate Social Responsibility on Value Creation: The Mediating Role of Innovative Performance

Corporate Social Responsibility (CSR) and innovation performance are vital constituents of value creation. In this regard, the present study investigated the mediating role of innovation performance between corporate social responsibility and value creation in citrus firms of the Sargodha region. This quantitative research collected data through a survey questionnaire using a purposive sampling technique from 350 respondents. The data analysis tool deployed was SPSS. The results depicted that CSR has significant positive effects on innovation performance. Also, innovation on performance has a strong association with value creation. The role of innovation performance as a mediator between CSR and value creation was also affirmed through Hayes Process model 4. Discussion on these results, along with recommendations for practitioners and policymakers, are also included at the last of the research. This study will open new avenue for scholars and as well for practitioners in different sectors.

СОЦІАЛЬНЕ ПІДПРИЄМНИЦТВО ЯК ІНДИКАТОР СВІДОМОСТІ СУСПІЛЬСТВА

Significantly growing interest in social entrepreneurship as a new direction of research and practical activities. Social entrepreneurship should be positioned as an indicator of society's consciousness – they change people's lives, improve their living environment, increase welfare, create conditions for access of vulnerable groups to the benefits of the modern world. Social entrepreneurship does not exclude profitability, but in the first place there is the solution of social problems or the creation of social value to help society. To do this, use effective business models that ensure sustainable develop-ment of the enterprise. In many countries, social entrepreneurship is an indicator of the most progressive and "human" business. In Ukraine, social entrepreneurship is a fairly new field of activity that is of great interest among various groups of con-cerned citizens and entrepreneurs. In today's reality, social entrepreneurship is becoming one of the important and effective tools for solving social problems, both for civil society and small and medium-sized businesses in Ukraine and a leader in various sectors of the economy of any developed country. In the absence of regulatory framework and recognition of the status of a social enterprise, it is extremely difficult for this business to "survive". Therefore, to intensify social entrepreneurship it is necessary to: conduct active government incentives with various funds, provide preferences in taxation and lending, provide risk insurance, provide information support, pursue an awareness-raising policy among the population about the benefits of social enterprise, media, education in the field of social innovation, to involve successful social entrepreneurs in the exchange of experience in solving problems, especially during a pandemic and economic crisis. Social entrepreneurship and socially responsible business suffer the most from economic uncertainty and the lack of an effective state anti-crisis management policy. Social transformations in the field of social entrepreneur-ship include digital technological transformation, improving the quality and increasing social ties, exchanging experiences and ideas among incubators, fundraisers and support agents. All this will allow to overcome modern challenges and reach a new economic level.

РАМКИ И ФОРМЫ УЧАСТИЯ ОРГАНИЗАЦИЙ НАУЧНОПРОМЫШЛЕННОГО ПОЯСА ВОСТОКА РОССИИ В РЕАЛИЗАЦИИ ПРОЕКТОВ В АРКТИЧЕСКОЙ ЗОНЕ РОССИЙСКОЙ ФЕДЕРАЦИИ

The article justifies the necessity and expediency of considering the Arctic projects in the context of spatially distributed chains of social value creation. It attempts to answer one of the most important questions—the dilemma of interaction between the North (the Arctic) and the South (the middle and southern strip of the East of Russia). Is it possible to ensure their interaction in an acceptable socially, environmentally, and economically oriented way? According to the authors, such a possibility exists, but its implementation will require a whole system of interrelated steps and measures. One of the most important conditions is the interaction of the parties involved on the basis of contractual relations, mutual trust and transparency of all operations (both financial and technological).

Model Construction and Potential of Social Entrepreneurship in East NUSA Tenggara Province

Purpose: This study aims to 1) Identify and explore the concept of social entrepreneurship in NTT, 2) Explore communities and figures who carry out social entrepreneurship on Alor Island, Flores and Timor, and 3) Create social entrepreneurship models in the context of empowering local communities in NTT. Research Methodology: This research is descriptive, verification and explanatory, where this research is descriptive because it describes or takes pictures of the variables under study. The method used in this research is a qualitative method. The sampling technique used was nonprobality sampling, be in the form of snowball sampling. Finding: There are several forms of social entrepreneurship in East Nusa Tenggara. Based on the SWOT analysis and the IE matrix above, it can be said that social entrepreneurship in NTT is in the position of cell V. So the strategy used is defense and maintenance accompanied by market penetration and product development strategies. The empowerment-based social entrepreneur model in the context of NTT is a Hybrid model, where business organizations use business methods, but the end result is the creation of social value. Limitations: This research was only conducted in several areas in East Nusa Tenggara so that the depiction of social entrepreneurs in this study does not fully describe the models and potentials of social entrepreneurs in East Nusa Tenggara. Contribution: This research becomes scientific information for business management and entrepreneurship.

Social Entrepreneurship dalam Pengembangan Eduwisata Kampung Gagot Desa Kutawuluh Kecamatan Purwanegara Kabupaten Banjarnegara

Eduwisata Kampung Gagot is one form of social entrepreneurship activity that relies on the cooperation and participation of the people of Kampung Gagot as an effort to improve the economy and joint welfare. This research aims to describe and analyze the social entrepreneurship process in the development of Kampung Gagot Eduwisata. Researchers use this type of qualitative research with a descriptive approach. The techniques used in data collection are observation, interviews, and documentation. Data analysts use data reduction measures, data presentation, and conclusion withdrawal. The results showed that the process of social entrepreneurship in the development of Eduwisata Kampung Gagot includes, the first is the stage of antecedents, namely starting from determining social missions and identifying social problems as opportunities to be used as a business or business by utilizing existing resources. Second, the stage of entrepreneurial orientation is a strategy used in the development of Eduwisata Kampung Gagot by making the right innovations and risk-taking and does not take issue with competitors to continue to develop and achieve goals. Third, the outcomes stage is the result that wants to be achieved in the social entrepreneurship process in the development of Eduwisata Kampung Gagot, namely the creation of social value by changing mindsets and encouraging people to develop together, create jobs, and achieve prosperity

Challenges to measuring social value creation through social impact assessments: the case of RVA Works

PurposeDespite the prevalence of academic literature debating and proposing competing conceptions of social value creation through socially driven enterprises, there is a lack of empirical studies on established impact measurement methodologies in the context of real-world ventures. The purpose of this paper is to illustrate a structured process of conducting social impact assessments (SIAs) through the real-world case of Richmond, Virginia Works Enterprise Support (RVA Works), a social enterprise in Richmond, Virginia, that provides educational programming on small business ownership to minorities and lower-income individuals.Design/methodology/approachThis qualitative research study incorporates an in-depth case study methodology. Evidence was collected through interpretive/qualitative interviews and direct observations by the researchers.FindingsUsing the example of RVA Works, the authors show that there is a lack of standardization and guidance for social entrepreneurs in choosing methods to assess their organizational performance, and that leading conceptions of social impact continue to face key weaknesses in their methodologies.Practical implicationsBy incorporating a qualitative case study approach, the authors present a real-world study of a social enterprise – specifically a microenterprise development organization – that may serve as a valuable example to social entrepreneurs and not-for-profit leaders facing similar challenges of social value creation and impact measurement.Originality/valueIn studying the experience of conducting SIAs by social enterprises, the authors illustrate the real-world challenges faced by entrepreneurs in applying theoretical conceptions of social value to the outcomes of their ventures, thus illustrating a need for additional clarity and discussion around a more comprehensive, standardized and broadly applicable measurement approach.

Business Models of Social Enterprises: Insight into Key Components and Value Creation

The increasing pressure on people to do something for society, in combination with the need for financial turnover in order to survive, is seen as one of the dominant factors for the rise of social enterprises. However, there is still debate on how social enterprises create social value in addition to economic value and how this is reflected in the business model. In this case study research, we investigate how the key components of the business model of social enterprises contribute to the creation of social and economic value. The cases in this research create social and economic value through the mutually interacting operation of key components and their sub-components. This interacting effect focuses on the one hand on the alignment of the internal architecture, market and financial management with the mission. The mission statement serves as a guiding principle. Furthermore, realizing the highest possible profit is not a goal in itself for social entrepreneurs. Generating profit serves the continuity of the company and the realization of social value. We also found that social enterprises can be configured as either market hybrids, blending hybrids, bridging hybrids or coupling hybrids.

Unjani Clinics: meeting the need for scale through social franchising

In this contribution to the Organization Zoo series, we discuss an organization with a unique organization design that allows for a scalable and financially sustainable approach to social impact. Unjani Clinics is a network of nurse-led clinics in South Africa, where the nonprofit (head office) organization oversees the operations of more than ninety for-profit independent primary healthcare clinics. Combining for-profit and nonprofit entities in a social franchise structure represents a unique bundle of organization design choices that together enable the organization to effectively pursue its mission. By combining entrepreneurial incentives for nurses, such as ownership rights over their clinics, with social impact-driven controls, Unjani cultivates an otherwise untapped resource—i.e., professional nurses’ entrepreneurial ambitions—to deliver on its social mission. This novel combination of entrepreneurial autonomy with formal hierarchical as well as informal controls to safeguard the social mission allows Unjani to address the tension between social and financial value creation, which often prevents social enterprises from scaling successfully.