Administration Courses Research Articles

Let’s Shutdown the Government: An Instructional Game

This article presents an instructional game that posits government shutdowns as the crisis in a negotiation strategy, commonly called brinkmanship. The Shutdown Game can be used to supplement the study of national budgeting in undergraduate political science and public administration courses. This game presents shutdowns as a tool to foster acquiescence and relies on the assumption that elected officials benefit when their actions align with public preferences. The Shutdown Game facilitates the students’ understanding of the national budget and government shutdowns. The author found the game to be an effective instructional tool and hopes that it may prove valuable to others.

Integration of artificial intelligence (AI) in skills-based pharmacy courses

Background: Skills-based courses in pharmacy curricula are uniquely poised to integrate artificial intelligence (AI) as part of practical training for practice readiness. The primary objective of this study was to evaluate how pharmacy curricula currently use or plan to use AI within skills-based courses. Methods: Invitations to complete an anonymous Qualtrics® XM survey were e-mailed to faculty members of the American Association of Colleges of Pharmacy, requiring identification as a skills-based faculty coordinator for participation. The survey remained open for two months with biweekly reminders. It assessed current and potential AI utilisation within curricula and administrative functions. Data was analysed categorically based on responses. Results: Of the 98 pharmacy skills-based faculty coordinator survey responses submitted, only 18% reported currently utilising AI within courses, most commonly through gamification. Additionally, 15% reported using AI for administrative course tasks. About 60% reported considering AI implementation, usually within the next two years. The most common reasons for not yet implementing AI included a lack of familiarity with AI and its unclear role in pharmacy education. Conclusion: The reported AI integration in skills-based pharmacy courses and administrative functions is currently low. Although interest seems high, there are barriers to implementing AI, including faculty understanding of the technology and the purpose of its integration into pharmacy education.

Bracing for the Storm: A Case Study on Hurricane Preparedness in Higher Education Institutions

This case is for use in graduate courses in higher education and student affairs administration. It presents a multitude of challenges faced by higher education professionals in the event of a natural disaster. While intensive planning prior to the disaster can help mitigate some of the aftereffects, there will still be a number of decisions that must be made to ensure the safety and security of students, faculty, and staff. This case highlights the complex issues that administrators must often face as well as provides an opportunity to evaluate the complex issues from a variety of perspectives.

Effect of business games on learning perception and satisfaction of students on technical courses in business administration integrated into high school

The research aims to investigate the effect of business games on learning perception and the satisfaction of students in technical courses in Business Administration integrated with high school from the analytical perspective of Experiential learning. To achieve this objective, a study was conducted using three different types of business games (online computerised, board, and gamebook), with students completing the technical course integrated into high school at the Federal Institute of Espírito Santo (Ifes) in Brazil. Data were collected using a self-administered online questionnaire and analysed using partial least squares structural equation modelling. Two competing models were evaluated. In both cases, the experience of the game has an effect on learning perception and satisfaction. However, one considers that learning perception has an effect on satisfaction and another in which it is the satisfaction that has an effect on learning perception (i.e., the halo effect). The study's results demonstrated that experience in the business game has a positive effect on students' perception of learning and satisfaction and that the hypothesis of the existence of the halo effect was rejected. This suggests that business games can be adjusted to fit different levels of education, depending on how they are applied.

Planting one thousand seeds of entrepreneurs

Research methodology This case is based on secondary information and data about the Goldman Sachs One Million Black Women initiative and youth entrepreneurship programs from press releases, news articles and websites. The protagonist has been disguised. This case has been classroom-tested in a core MBA course in both face-to-face and online delivery methods. Case overview/synopsis In March 2021, Goldman Sachs launched its One Million Black Women initiative which expanded its inclusive growth goals to support Black women entrepreneurs who were under-represented and under-resourced. This initiative is one of Goldman Sachs’s sponsored programs that aid existing entrepreneurs. This program would invest $10bn over the next decade to advance racial equity, promote entrepreneurial activity and increase and economic opportunities for these highly motivated and resilient Black women. With the buzz from this initiative, Johnnetta who was a Black female manager at a financial services competitor of Goldman Sachs conceived another approach to groom and grow future generations of women of color entrepreneurs. Her idea was to implement youth entrepreneurship programs in middle schools in states with high populations of students of color. Based on a psychological theory of entrepreneurship approach, these students would learn about entrepreneurship and gain hands-on experience with starting and operating a business. The program was called “Planting 1000 Seeds of Entrepreneurs” to develop a pipeline of savvy, well-prepared future women of color entrepreneurs. Johnnetta’s dilemma was whether to pitch this new youth entrepreneurship program as an employee at her employer as a diversity, equity and inclusion (DEI) initiative or start this program as an entrepreneur of a nonprofit in which she would have sole autonomy to administer this program. This case will enable students to develop ideas into a compelling business pitch while sparking debate about approaches to foster DEI initiatives that will have impactful economic benefits for women of color entrepreneurs. Complexity academic level This case is best suited for upper-level undergraduate or graduate students taking business administration courses in management, entrepreneurship, women studies or other courses that cover topics or modules related to DEI initiatives involving women in business.

Flipped Classroom Learning Model Using a Digital Self-Learning Network Infrastructure Administration

The flipped classroom model has emerged as a significant pedagogical innovation, offering an alternative approach to traditional teaching methods. This model is particularly relevant for vocational education, where practical skills and active learning are critical. Network Infrastructure Administration, a core subject in vocational high schools (SMKs), presents unique teaching challenges that can be addressed through this model. This study aims to develop and evaluate a flipped classroom learning model integrated with a digital self-learning and diagnostic system for vocational high schools' Network Infrastructure Administration course. A mixed-method research design was employed, involving quantitative and qualitative data collection. The study was conducted in several vocational high schools, with participants including teachers and students of the Network Infrastructure Administration course. Tools used included digital self-learning modules and a diagnostic system to continuously assess student performance and provide feedback. The implementation of the flipped classroom model with digital tools resulted in improved student engagement and learning outcomes. Quantitative data showed a significant increase in test scores and practical skill proficiency. Qualitative feedback from both teachers and students indicated higher satisfaction and motivation levels. The developed flipped classroom model, supported by a digital self-learning and diagnostic system, enhances the learning experience and effectiveness of teaching Network Infrastructure Administration in vocational high schools. These findings suggest that integrating technology with innovative pedagogical approaches can significantly improve vocational education. Future research should explore the long-term impact of this model and its applicability to other vocational subjects.

Qualidade dos serviços educacionais no período da pandemia da COVID-19: um estudo num curso de Administração

Education is considered a service that is provided to society, and higher education institutions play an important role in providing this service. In view of the implications and changes resulting from the covid-19 pandemic, these institutions had to adapt so that teaching could migrate from face-to-face to remote. Therefore, this study aims to analyze the perception of students from the administration course at the State University of Rio Grande do Norte, Campus Pau dos Ferros, on the quality of educational services provided during the Covid-19 pandemic period. Therefore, quantitative research was carried out, characterized as descriptive exploratory, through a field study with application of a questionnaire, answered by 145 students. Descriptive statistical techniques and exploratory factor analysis were used to process the data. The results obtained show that the teacher dedication construct, which brings together variables that are related to the dedication and interaction of teachers with students, received the highest score related to the quality of the service provided. The only variable that showed an average above four and does not belong to the aforementioned construct also involves teachers and their relationship with students. The components of the other constructs did not obtain highlighted scores, which indicates that they are points where improvements are needed. In general, it is concluded that the investigative aspects of the research indicate that the course provides quality educational services.

The Compilation of a Handbook of Vocabulary and Expressions in English for Secretary and Office Administration Course by Using Documentary Research Method

The Compilation of a Handbook of Vocabulary and Expressions in English for Secretary and Office Administration Course by Using Documentary Research Method

Student Perceptions of the Role of Tutors in Office Administration Courses in Public Administrastion Study Program of Universitas Terbuka

Whether a student is successful or not in undergoing lectures really depends on the role of the tutor in guiding the student. In this regard, the role of the tutor is very important because the tutor is a facilitator of learning for students. The problem currently occurring at the Universitas Terbuka is that there are many tutors who teach not in accordance with student expectations, such as not assessing discussions and assignments, not responding quickly to obstacles faced by students, not opening up discussion space and so on. For this reason, there needs to be a perception from students as a form of evaluation of the role of tutors in providing academic services to students so that they become quality graduates and can compete internationally. The aim of this research is to analyze student perceptions of the role of tutors in office administration courses as an effort to improve the quality of tutors' academic services to students. The research method used is quantitative. Research data was obtained directly from the field through a survey, namely by filling in a Google form. The selection of informants was based on purposive sampling. As for data analysis, researchers used interactive analysis. The research results show that students' perceptions of the role of tutors in Office Administration courses at the Universitas Terbuka are generally positive. The students assessed that the tutor was able to clearly convey the objectives and plans for learning activities, explain important concepts, and provide initiation materials equipped with supporting media such as video, audio or relevant articles. This shows that tutors play an important role in helping students understand the material and improving the quality of academic services, which ultimately supports students in competing on the international stage.

Tuberculosis treatment delay and associated factors among pulmonary tuberculosis patients at public health facilities in Dale District and Yirgalem Town administration, Sidama Region, South Ethiopia

BackgroundTuberculosis (TB) treatment delay is one of the major challenges of TB care in many low-income countries. Such cases may contribute to an increased TB transmission and severity of illness. The aim of this study was to determine the magnitude of patient delay in TB treatment, and associated factors in Dale District and Yirgalem Town administration of Sidama Region, Southern Ethiopia.MethodsBetween January 1-Augst 30/ 2022, we studied randomly selected 393 pulmonary TB cases on Directly Observed Treatment Short course (DOTS) in Dale District and Yirgalem Town Administration. After conducting a pretest, we interviewed participants on sociodemographic, health seeking behavior and clinical factors and reviewed the TB registry. Trained enumerators interviewed to collect data. We entered data in to EPI-info 7 version 3.5.4 and then exported to the Statistical Package for Social Science (SPSS) version 23 for analysis. Multivariable logistic regression was used to identify associated factors of TB and statistical significance was defined using the 95% confidence interval.ResultA total of 393 (98%) participants involved in the study. The magnitude of delay in TB treatment among the study participants was 223 (56.7%) (95% CI (51.8 – 61.6%)). Distance of the health facility from home, (adjusted odds ratio (AOR) = 2.04, 95% CI (1.3, 3.2)), seeking antibiotic treatment before being diagnosed for TB (AOR = 2.1, 95% CI (1.3, 3.5)) and the knowledge of TB prevention and treatments (AOR = 5.9, 95% CI (3.6, 9.8)), were factors associated with delay in TB treatment.ConclusionThe prevalence of TB treatment delay among pulmonary TB patients in the study setting was high. Delay in TB treatment was associated with knowledge, behavioral and accessibility related factors. Providing health education and active case finding of TB would help in minimizing the delay.

Science in the service of politics. The cartographic representation of a local territorial context of the Kingdom of Naples in the early nineteenth century

The erudite priest Marciano Di Leo (1751–1819), a prominent personality in the historical and geographical panorama of his time, not only in his home territory, authored a vast literary and poetic production, but also tried his hand at producing some maps, referring to a province of the Kingdom of Naples. At a time when the principles of geodetic cartography had become increasingly known, even locally, hand in hand with improvements in technology and accuracy of measurements, the author reflects the historical narratives of progress of the European (and Neapolitan) Enlightenment and translates them into an unpublished manuscript of statistical, historical, and geographical nature, accompanied by numerous maps of various scales. The rediscovery of a largely unknown—and therefore not very thorough—minor cartographic production underscores the spread even in more marginal contexts of the most innovative ideas and increasingly precise scientific foundations in the cartographic-mathematical representation of the territory. It also illustrates the role of a number of intellectuals in the service of the political choices of their time, in an attempt-often unrealized-to bring about a decisive change of course in public administration, in accordance with Enlightenment ideals and in the spirit of reform that spread throughout Europe thanks to the French Revolution.

Teaching note-taking in EMI: an experimental study in Economics and Business Administration

Abstract Learning to take effective notes is particularly difficult for non-English-native university students enrolled on English Medium Instruction (EMI) courses. However, time and cost constraints mean that many universities provide no support in English for academic purposes or academic skills. One solution to this problem would be to work closely with subject lecturers to develop training that can be delivered within the framework of the EMI content courses themselves. We developed a pilot programme for training students to take effective notes in English and applied it within the context of a first-year content course in Economics and Business Administration at a Spanish university. The students improved on several measures from the pre-test to the post-test, and provided positive feedback. They particularly appreciated learning how to build outlines, simplify information, and use abbreviations and symbols. Questionnaire responses indicated that they had found the training useful and appreciated the possibilities for direct application of the new skills acquired in their other EMI courses. Further research on how to train students in academic language competences within the ecologically valid setting of the EMI classroom itself could include support with subject-focused academic writing and speaking skills.

Exploring remote work

Remote work has been widely adopted by organizations. In this context, this study aimed to answer several questions regarding the adaptation of centennials (born after 1995) to this type of work. It is in this generation that companies seek talent to meet skill needs (creativity, innovation, leadership). This is an exploratory study that began with a literature review, followed by the application of a questionnaire created in the Google Forms© tool. The forms were sent to students in the Administration course at the Pontifical Catholic University of São Paulo (PUC-SP) via email and WhatsApp, resulting in seventy-four valid responses. The sampling of responding students was obtained through the technique known as snowball sampling. Only 28.2% stated that their productivity improved when working remotely, something that can be justified by distractions with smartphones and social networks. Another important issue was related to the time that Centennials gained in their routines, considering, for example, that they did not waste time commuting to work. In this aspect, 33.80% (24) stated that they used their time very well, 21.13% (15) used it well ("Using time well," in this context, refers to the effective utilization of time for value-generating activities, such as spending time with family, engaging in physical exercise, reading etc.). Remote work has value among centennials because it provides them with autonomy and free time. The study warns that a generation is just a generalization and that organizations will need to strive to understand that generation to get more productivity from it. The limitation of the study lies in the small number of respondents and the homogeneity of the sample; however, it does not invalidate the results and suggests the need for further studies aimed at better understanding this generation.

Exploring learning congruence and the availability of diverse educational resources: A study conducted in the field of management education

Teaching innovation entails constantly adapting to evolving learning environments and diverse audiences. University educators have generated a plethora of materials to accommodate various modes of instruction, such as distance learning, blended learning, or synchronous and asynchronous teaching systems, facing a multitude of learning profiles and study techniques in a classroom. This diversity led us to propose the same content from a business administration course in different formats: text-based, graphics-based and audio-based materials. The use of different materials is attractive for students because of their novelty, but lecturers are unaware of their effectiveness in their learning outcomes. In order to explore these implications in management education, this research aims at finding out whether the availability of various types of educational materials in a business administration course and the congruence between declared learning preferences and the type of material received influences students’ learning outcomes. The results of an experiment carried out on 253 first-year students of the course Introduction to Business Economics show, in line with other studies, that the relationship is not direct but that having a variety of materials available is more responsive to the reality of the student body and increases satisfaction and active learning.

Baseball bat, resign, or accept? Handling career impacting feedback

Research methodology This case was developed from a primary source and is based on interviews and personal evaluations. Case overview/synopsis Maria was at a scheduled lunch with her direct manager, John, who inquired about the privacy leak regarding employee data she had found a few months earlier. Upon discovering the issue, Maria took on the task of ensuring the privacy leak was dealt with and resolved. John knew it was a challenging interdepartmental task because other managers did not immediately recognize the seriousness and full impact of the issue on employee privacy. Plus, the belief was that the project to combine two software programs improving CRM functionality, causing the employee data leak, needed immediate release. During the lunch, Maria stated that the privacy problem was fully eliminated and that, in the end, it did impact a lot more than only a few employees. John actively encouraged Maria in the conversation to seek feedback from Richard, the managing director directly involved and responsible for the project, which Maria had already done. When the feedback arrived, Maria felt extremely hurt by the comments and began to question the validity of the company’s values. Now, she must decide what her options are. This case study is about dealing with feedback, career development and how to receive and provide feedback. It presents a situation that allows for a variety of ways to address negative feedback and shows that different reactions can have broader consequences for career development. At the same time, the case illustrates how feedback is given in international teams and companies, and how intercultural or gender-relevant circumstances may have to be considered. Complexity academic level This case study was written for use in BA and MA classes to promote discussion regarding feedback. Relevant courses in business and administration or an international business study program could be organizational behavior, communication training, conflict management, an intercultural competencies course or in line with career management sequences. Early program BA students, BA students in advanced semesters as well as MA students with work experience are all markets for the case. It has been class-tested with BA international business students. While advanced BA and graduate students are able to and expected to enrich discussions by contributing personal stories, early program BA students benefit from learning how to create feedback and how to read feedback – including from other students, instructors and managers, to use during their first internships.

Exploring Learning Outcomes of Wikipedia-Based Assignments in an International Setting: A Case From an Undergraduate Public Administration Course in Taiwan

Wikipedia-based assignments have been adopted successfully in classrooms to improve learning outcomes. However, although this teaching method has been adopted regularly in Western higher education settings, more is needed in an international learning environment. Therefore, this research investigates how employing technology-mediated student-generated Wikipedia content can enhance learning outcomes in an international setting. This study adopted Wikipedia’s online user-generated content platform to create student-generated content in introductory Public Administration classes. We conducted quantitative and qualitative analyses to assess whether a Wikipedia writing assignment increased learning outcomes. Through pre-and post-surveys, students reported increased awareness of their English writing ability, knowledge of Wikipedia content writing, and knowledge of Wikipedia content writing. The study recommends adopting Wikipedia for introductory courses, especially relevant for courses taught in an international environment where English is the language of tuition. Nonetheless, instructors should act as active facilitators in group work, aid students in finding and shaping project topics, and narrow the project scope to ensure that it remains educational within the taught context. Furthermore, it is recommended to have a reasonable project length, design cross-group interactions, and include peer review and technical support in designing the project.

The Impact of an Educational Administration Course on the Pre-service Teachers' Expectations

يهدف هذا البحث الى التحقق من نوعية الخدمة التعليمية المقدمة لطلبة كليات الطب في جامعة صنعاء، ذات النظامين العام والموازي/الخاص وكذلك كليات الطب في جامعة العلوم والتكنولوجيا الخاصة. اتبع البحث المنهج التحليلي الاحصائي الوصفي، الميداني باستخدام استبانة جودة الخدمة مكونة من 9 ابعاد، حيث تم تطبيقها على 310 مشارك، وقسم الى مقدمة وثلاثة مباحث وخاتمة. تناول المبحث الاول الدراسات السابقة، والثاني تناول تطبيق الاستبانة وتوزيعها على المشاركين، ومن ثم جمع النتائج ومناقشتها. أما الخاتمة فتضمنت أهم النتائج ومنها: ان الطلبة في كلتا الجامعتين لا يحصلون على خدمة تعليمية كافية، خصوصا خدمة التوظيف بعد التخرج.

Building brand equity as a dynamic capability during Gautrain public–private partnership patronage guarantee controversy

Learning outcomes After completion of the case study, the students will be able to gain knowledge on public–private partnerships (PPPs) in emerging markets; understand how to apply the sensing element of the dynamic capabilities framework in analysing context, especially in emerging market context; and understand how to apply the dynamic capabilities framework to the process of developing brand equity. Case overview/synopsis On 20 March 2020, in Johannesburg South Africa, Dr Barbara Jensen Vorster, the head of corporate communications and marketing at the Gautrain Management Agency, was considering her dilemma of how to manage stakeholders at a time when the patronage guarantee was under question. The nature of the Gautrain PPP transport contract entailed a revenue guarantee that was called a patronage guarantee. How did they build their Gautrain brand equity during the Gautrain PPP patronage guarantee controversy? This case study highlights the perspectives of multiple stakeholders which places the Gautrain brand equity under strain. The Gautrain brand identity was created to project an integrated, overarching brand position for the construction project and later the operating company. The logo illustrated Africanisation, and the slogan “For People on the Move” represented a modern collaborative approach. Upholding the status of the brand is an important quest for the corporate communications and marketing team, and therefore the issue around the patronage guarantee must be addressed. This case study illustrates contrasting views about the Gautrain being elitist versus the rapid rail train enabling economic prosperity. The pro-prosperity versus pro-economic development values were at the heart of the different opinions around the patronage guarantee. Students are therefore confronted with their own values while the case study aims to drive an awareness or consciousness around these issues in an emerging market. Complexity academic level This case study is appropriate for advanced undergraduate and Master of Business Administration courses focused on marketing, communications and/or stakeholder management, such as in business and society courses. At both levels, the case study will be valuable in generating discussion on communications models and how to manage stakeholders ranging from government to community representatives. In courses where dynamic capabilities theory is taught, this case study will offer a specific application of this model in the context of brand communications and building brand equity in times of controversy. Supplementary materials Teaching notes are available for educators only. Subject code CSS 3: Entrepreneurship.

A Study on the Application of the Integrated Theory and Practice Teaching Model in Public Administration: A Case Study of the Course “Simulated Training in Public Administration”

Public Administration, as a discipline emphasizing practical application, places significant emphasis on practical teaching within its academic framework. The effectiveness and comprehensiveness of the practical teaching system directly affect students’ capacity for practical application and their overall skill sets. This, in turn, is essential for the discipline’s ability to nurture innovative and practically-oriented professionals that meet the evolving needs of society. However, existing public administration education in China is predominantly confined by traditional educational concepts and teaching methods, leading to an overemphasis on classroom instruction which tends to prioritize theoretical knowledge dissemination. Consequently, the planning and implementation of practical teaching content, methodology, and duration are inadequate and lack coherence. This status quo has had a detrimental impact on the quality of talent development within the domain of Public Administration. Addressing this, there is an evident need to transcend prevailing educational concepts and teaching paradigms, integrating practical teaching as an integral element of the broader public administration education system. In this regard, the innovation of teaching methods is crucial to adapt proactively to the “new normal” of socio-economic development, underlined by the pivotal role of “innovation, creativity, and practical application” as vital benchmarks for evaluating talent development. This study explores the “Integration of Theory and Practice” model in the context of practical teaching for public administration, constructing a practical teaching framework that seamlessly unites theory and practice within the domain, placing students at the forefront and educators at the center. This model encompasses the alignment of teaching content, methodology, evaluation, and resources, achieving the “3+N” teaching effectiveness. By exemplifying the specific application of the Simulated Training in Public Administration course, it sheds light on the profound importance of the “Integration of Theory and Practice” model in enhancing the development of public administration and talent cultivation. The aim is to provide valuable insights for the reform of public administration education in China.

Teacher - Student Interaction and its Relation to Nursing Administration Course Engagement among Nursing Students

Teacher - Student Interaction and its Relation to Nursing Administration Course Engagement among Nursing Students