Policy Evaluation in the Public Sector: Approaches and Methods. By Colin Palfrey, Ceri Phillips, Paul Thomas and David Edwards. Avebury, 1992. Pp. 176. £32.50 hb. Managing for Service Quality. By Chris Skelcher. Managing Local Government series, Longman, 1992. Pp. 125. £16.95 pb. Working Together for Better Community Care. By Randall Smith, Lucy Gaster, Lyn Harrison, Linda Martin, Robin Means and Peter Thistlethwaite. School of Urban Advanced Studies, University of Bristol, 1993. Pp. 228. £11.95 pb. Citizen Involvement: A Practical Guide for Change. By Peter Beresford and Suzy Croft. Practical Social Work series edited by Jo Campling. Macmillan, 1993. Pp. 240. £32.50 hb, £9.50 pb. Implementing Housing Policy. Edited by Peter Malpass and Robin Means. Buckingham, Open University Press, 1993. Pp. 199. £37.50 hb, £12.99 pb. In Support of Education: The Functioning of Local Government. By Philippa Cordingley and Maurice Kogan. London, Jessica Kingsley Publishers, 1993. Pp. 122. £11.50 pb. Tourism, Museums and the Local Economy: The Economic Impact of the North of England Open Air Museum at Beamish. By Peter Johnson and Barry Thomas. Edward Elgar, 1992. Pp. 160. £29.50 hb. The A‐Z of Council Tax and Council Tax Benefit: A Citizen's Guide. Association of District Councils, December 1992. £8.00.