Abstract To address the performance and lifetime limitations of Proton Exchange Membrane Fuel Cells, it is essential to have a comprehensive understanding of the operating heterogeneities at the cell scale, requiring the test of a wide range of operating conditions. To avoid experimental constraints, numerical simulations seem to be the most viable option. Hence, there is a need for time-efficient and accurate cell-scale models. In this intention, previous works led to the development and the experimental calibration of a pseudo-3D model of a full-size cell in a stack. To further reduce the computation time, a new spatially averaged, multi-physics, single-phase, non-isothermal, steady state pseudo-3D model is developed and calibrated with the results of the preceding model. Particularly, it captures the influence of the coolant on temperature and water mappings in the cell. Moreover, a new methodology is proposed to calibrate the electrochemical cell voltage law for new membrane-electrode assemblies. The emulation of the local operation conditions in large active surface area is realized with a small differential cell, avoiding the testing of large single cells or stacks. Subsequently, simulations are conducted to investigate the impact of the coolant temperature gradient, coolant outlet temperature and gas relative humidity.