Convenience Of Shopping Research Articles

The Determinant Factors of E-Commerce Purchase Decision in Jakarta and Tangerang

This research aimed to identify the factors that influenced the purchase decision in e-commerce. These used factors were brand image, price, and trust which were adopted from the previous research. The research was designed using a quantitative method with accidental sampling. From 200 questionnaires, there were 117 returned questionnaires from respondents who had made online purchases around Jakarta and Tangerang. The data was analyzed using SPSS. The result shows that brand image has positive influences on purchase decision. On the other hand, price and trust do not influence it. Price is the secondary commitment to make a purchase decision. Thus, a lower price does not guarantee the convenience of online shopping. Meanwhile, trust in making online decisions are built from brand image, shop, and strong products in the market place. Those rejected variables are affected by research fields and target samples.

Włączenie preferencji potencjalnych nabywców nieruchomości w proces zarządzania przestrzenią jako stymulacja poprawy bezpieczeństwa w przestrzeni miejskiej

Głównymi zadaniami planowania przestrzennego wynikającymi z ustawy o planowaniu i zagospodarowaniu przestrzennym, są zachowanie ładu przestrzennego i zrównoważonego rozwoju. Ocena stanu ładu przestrzennego w miastach daje wyniki niezadawalające. Przestrzeń projektowana jest przez wykwalifikowanych specjalistów, lecz często bez uwzględnienia preferencji użytkowników co do jej kształtu. Ustawa o planowaniu i zagospodarowaniu przestrzennym obliguje do partycypacji społecznych w procesie planowania przestrzennego. Jednym z instrumentów realizacji tego zadania może być zaaplikowanie wyników uzyskanych z metod heurystycznych. Stan ładu przestrzennego ma związek z bezpieczeństwem w przestrzeni, co z kolei ma wpływ na zrównoważony rozwój. W pracy zawarto wyniki badań ankietowych, których celem było, między innymi, uzyskanie informacji na temat odbioru bezpieczeństwa w przestrzeni Olsztyna, przez jej mieszkańców. Wyniki uzyskane w trakcie badań pozwalają na stwierdzenie, że ważnym elementem determinujący wybór miejsca zamieszkania jest stan bezpieczeństwa w przestrzeni. Należy podjąć starania o poprawę ładu przestrzennego w przestrzeni w celu poprawy bezpieczeństwa, co przyczyni się z kolei do zachowania zrównoważonego rozwoju.

Factors determining the perceived relevance of social commerce in the African context

Background: This study determined factors influencing the perceived relevance of social commerce in the African context, in which Tanzania was chosen as a case for study. The motivation comes from the recent trend in which different service vendors take social networks as a platform for their business display, in conjunction with the use of mobile money and other online financial services in business facilitation. Objectives: The study determines factors influencing the perceived relevance of social commerce in the African context. Methods: The study used the survey strategy in its operationalisation. Only social media subscribers based in Tanzania formed the study population. It used the literature to identify the knowledge gap, followed by hypotheses formulation. Advanced quantitative models were used for testing the hypotheses. Results: Collectively, the following variables have a significant impact on the perceived relevance of social commerce: the effectiveness of order delivery, the perceived vendor’s response to queries, the perceived quality of online display, the perceived shopping convenience, the perceived rejection of returned goods and the perceived convenience of returning goods. Conclusion: Social-media-based commerce provides useful platforms to subscribers and vendors of different services. The approval rate is a good predictor of the future increase in the number of users across Africa, and Tanzania in particular.

Transformation of urban spatiotemporal systems, by the example of retail impact to large hosing estate areas of Leningrad—St. Petersburg, 1989—2016

Using the example of retail development in the former socialist large housing estate areas of Leningrad—St. Petersburg in 1989—2016 the paper outlines and provides evidence for 3 principles of the spatiotemporal systems (STS) development under urban transformation: principle of essence changing during transformation of a STS; principle of joined-up nature of spatial, temporal and essence-based parameters of urban STS (USTS); possibility of mismatch of spatial, temporal and substantive hierarchies of transformational USTSs. Paper describes 6 stages of spatial development of retail during the studied period and corresponding spatial forms and peculiarities of retail STS spatial development: early transformation; first stage of administrative reform; pavilions and market places; specific transformational forms displacement; domination of large stationary trade forms; convenience shops stage. Corresponding spatial forms and specificities of retail STSs organization in former socialist large housing estate areas are characterized as well: kiosks and stand-alone-sellers agglomerations near metro stations and public transport stops; kiosks and pavilions agglomerations near metro stations plus market places; retail tents and other mobile trade forms near metro stations plus new market places; large shopping centers, stationary market places plus kiosk chains; hypermarkets, chained stationary shops, temporary agglomerations of mobile facilities near metro stations; convenience shops and illegal kiosks. Specific methodology of complex STSs research was developed and tested.

Designing Urban Customs and Border Marketplaces: A Model and Case Study From Lotfabad, Iran

ABSTRACT Even though Iran’s borders are vast, shared with seven neighboring states, its borderlands are socially and economically deprived owing to their remoteness from the capital and their marginal location on the national periphery. Therefore, considering the need for border development is essential. Because so many borderland residents survive through border-related commerce, improving this peripheral economy should lead to better economic development, quality of life, poverty reduction, and overall standard of living. These goals can be realized in part through vital infrastructure, including customs areas and border marketplaces that provide convenient shopping and leisure facilities, facilities for importing and exporting goods, as well as the entrance and departure of people. Based upon interviews with ten local specialists in a key Iranian border town, Lotfabad, and a Delphi panel with ten global border specialists, the study indicates that urban development perspectives and urban design provide a conceptual foundation for developing border areas. In this regard, a conceptual model for designing customs areas and border marketplaces comprised of economic, social, legal and physical dimensions was developed by considering principles such as passive defense, accessibility, variety, inclusiveness, vitality, infrastructure, visitability, identity and local architecture, sustainability, visual character, continuity and coherence, compatibility with nature, and environmental cleanliness. This model could help planners and urban designers in developing border regions more effectively.

Consumer Search and Retail Market Structure

A puzzling feature of many retail markets is the coexistence of large multiproduct firms and smaller firms with narrow product ranges. This paper provides a possible explanation for this puzzle, by studying how consumer search frictions influence the structure of retail markets. In our model, single-product firms that supply different products can merge to form a multiproduct firm. Consumers wish to buy multiple products and, due to search frictions, value the one-stop shopping convenience associated with a multiproduct firm. We find that, when search frictions are relatively large, all firms are multiproduct in equilibrium. However, when search frictions are smaller, the equilibrium market structure is asymmetric, with different retail formats coexisting. This allows firms to better segment the market and, as such, typically leads to the weakest price competition. When search frictions are low, this asymmetric market structure is also the worst for consumers. Moreover, due to the endogeneity of market structure, a reduction in the search friction can increase market prices and harm consumers. The online appendix is available at https://doi.org/10.1287/mnsc.2018.3058 . This paper was accepted by Eric Anderson, marketing.

Research on Consumers' Attitudes in China about Using Online-to-Offline Mode for Purchasing Wooden Furniture

Abstract The online-to-offline (O2O) business mode, designed to attract online shoppers to participate in in-person retail consumption, is rapidly emerging in popularity in China, and having a significant impact on traditional manufacturing. Taking the wooden furniture industry as a case study, this research surveyed consumers' attitudes toward using the O2O mode for wooden furniture shopping. Respondents were asked to rate their online and in-store experiences and attitudes about wooden furniture shopping via the O2O mode. On the basis of data processing of questionnaires, this study established hypotheses and conducted hypothesis testing by one-way analysis of variance and regression analysis. Results of this research indicated that Chinese consumers' attitudes about using the O2O mode for wooden furniture shopping were significantly affected by the region/city tiers in which the respondents resided. Consumers' attitudes in all regions were affected by subjective perceptions, the reputation and security of the Internet platform, and the quality of enterprise services. Specifically, those who live in tier 1 cities (most economically developed cities, e.g., Beijing, Tianjin) are more concerned about their shopping environment, whereas those who live in tier 3 cities (less economically developed cities) are more concerned about the Internet platform's service and promotions. Tier 2 cities (large cities that may be provincial capitals) are more concerned about convenience of online shopping and environment of the offline store. The results of this study could help enable business managers to develop appropriate marketing strategies for O2O wooden furniture shopping and provide reference for the transformation of business mode of wooden furniture manufacturing enterprises.

Mapping Urban Functional Zones by Integrating Very High Spatial Resolution Remote Sensing Imagery and Points of Interest: A Case Study of Xiamen, China

Fine-scale, accurate intra-urban functional zones (urban land use) are important for applications that rely on exploring urban dynamic and complexity. However, current methods of mapping functional zones in built-up areas with high spatial resolution remote sensing images are incomplete due to a lack of social attributes. To address this issue, this paper explores a novel approach to mapping urban functional zones by integrating points of interest (POIs) with social properties and very high spatial resolution remote sensing imagery with natural attributes, and classifying urban function as residence zones, transportation zones, convenience shops, shopping centers, factory zones, companies, and public service zones. First, non-built and built-up areas were classified using high spatial resolution remote sensing images. Second, the built-up areas were segmented using an object-based approach by utilizing building rooftop characteristics (reflectance and shapes). At the same time, the functional POIs of the segments were identified to determine the functional attributes of the segmented polygon. Third, the functional values—the mean priority of the functions in a road-based parcel—were calculated by functional segments and segmental weight coefficients. This method was demonstrated on Xiamen Island, China with an overall accuracy of 78.47% and with a kappa coefficient of 74.52%. The proposed approach could be easily applied in other parts of the world where social data and high spatial resolution imagery are available and improve accuracy when automatically mapping urban functional zones using remote sensing imagery. It will also potentially provide large-scale land-use information.

Predicting online repurchase intentions with e-satisfaction as mediator: a study on Gen Y

PurposeShopping online is a fast-growing phenomenon. A look into the rapid exponential growth of the primary players in this sector shows huge market potential for e-commerce. Given the convenience of internet shopping, e-commerce is seen as an emerging trend among consumers, specifically the younger generation (Gen Y). The popularity of e-commerce and online shopping has captured the attention of e-retailers, encouraging researchers to focus on this area. This paper aims to examine the relationship between online repurchase intention and other variables such as security, privacy concerns, trust and ease of use (EOU), mediated by e-satisfaction.Design/methodology/approachA self-administered survey method is used, and students aged between 20 and 35 years at universities in northern India are selected as subjects. To test the hypotheses of this study, an online questionnaire is distributed to participants, with 309 legitimate responses received. The data are analyzed using SPSS version 20.0 and AMOS version 20.0. Structural equation modeling is used to examine the model and to test the hypotheses.FindingsThe results of this study show that security, privacy concerns, trust and EOU have a positive significant relationship with repurchase intention. The findings also reveal that e-satisfaction has a full mediation effect between security and repurchase intention and also between trust and repurchase intention. In addition, a partial mediation effect of e-satisfaction is noted between EOU and repurchase intention and between privacy concerns and repurchase intention.Practical implicationsThe results show that security, trust, EOU and privacy concerns are the factors that have most impact on consumer purchasing behavior. In terms of the repurchase intention of Gen Y consumers, what is needed are strong security features, an easy-to-use interface, a trusted privacy policy and the creation of trust. Furthermore, it may be beneficial to observe e-satisfaction as a mediator when identifying potential problems; online satisfaction is important for the group in this study, and the results show that it impacts on the relation between repurchase intention and other factors.Social implicationsIn terms of the repurchase intention of Gen Y consumers, what is needed are strong security features, an easy-to-use interface, a trusted privacy policy and the creation of trust. Furthermore, it may be beneficial to observe e-satisfaction as a mediator when identifying potential problems; online satisfaction is important for the group in this study, and the results show that it impacts on the relation between repurchase intention and other factors.Originality/valueThis research determines the impact of security, privacy concerns, EOU and trust on the online repurchasing behavior of Gen Y in India. The mediation effect of e-satisfaction is also determined.

FROM OFFLINE PRODUCT LAUNCH TO DIGITAL SALES PERFORMANCE

Digital channels have been rising to the major shopping paths from the past few years, yet it is interesting to notice that more and more digital retailers advance into offline channel nowadays due to the benefits. For example, the digital retailing giant Amazon opened its first bricks-and-mortar bookstore in 2015. Dell, which distributes its products only in the catalog and digital channels, entered the leading retail stores such as Best Buy and Walmart. The digital retailers’ strategy trend that moves into the real world reveals the unique and powerful capabilities of the offline distribution channel and the importance of launching products in the offline channel. Previous studies in marketing have investigated various complement and substitute impacts of offline channel introduction (i.e., Avery et al. 2012, Wang and Goldfarb 2017). However, most of the literature focus on the pc-based online channel and catalog, there is little research about the impact of offline channel introduction on smartphone-based mobile channel. Although mobile channel is similar to online channel in many ways (i.e., internet access and convenient shopping), it can be distinguished from online channel in terms of search and access, leading to a different interplay with offline channel. This research, therefore, aims to investigate how product launching in offline channel affects purchases in mobile channel versus online channel, and deepen the understanding by exploring the moderating effect of offline store intensity. Besides, we also explore the interaction between two digital channels: online channel and mobile channel. As most of the multi-channel retailers offer products in both online and mobile channels, it is incremental to know the interplay between these two digital channels. Using data from a representative multichannel retailer selling beauty products, we find the following three empirical results. First, product introduction in offline channel has a positive effect on online and mobile sales, and the effect is greater for mobile. Second, as offline store increases, the positive impact of offline product launch weakens on online channel, and even turns to negative once the number of offline stores reaches a threshold. However, the influence on mobile channel stays the same. The results reflect that the complementary interplay between offline and mobile channel is relatively stronger than between online channel. Finally, within the digital channels, online purchases only increase with the growth of sales performance within online channel, whereas mobile purchases are positively affected by both within mobile channel sales and across online channel sales. Our findings contribute critical academic and managerial implications for multichannel retailing.

HOW NUTRITION-FACT INFORMATION INFLUENCES ONLINE FOOD SALES

HOW NUTRITION-FACT INFORMATION INFLUENCES ONLINE FOOD SALES

The Effects of Multichannel Shopping on Customer Spending, Customer Visit Frequency, and Customer Profitability

Multichannel strategy—in which firms offer their products or services using multiple outlets—gives firms an opportunity to tap into their broader customer base while also enhancing their shopping convenience. In this study, we investigate the antecedents of multichannel shoppers using both actual and stated behavioral data. Furthermore, we quantify the consequences of multichannel shopping along three dimensions: customer spending, customer visit frequency, and customer profitability. Our results suggest that customer-intrinsic factors have a significant effect on multichannel shoppers with customers’ technical expertise and internet service adoption having a positive impact, and deal sensitivity and shopping experience having a negative impact on multichannel adoption. Furthermore, multichannel shopping has significant positive effects on customer spending, customer visit frequency, and customer profitability. Our results provide a better understanding of customers’ multichannel shopping behavior along the stated dimensions that can be used for effective multichannel decision making by firms.

The influence of online cross-recommendation on consumers’ instant cross-buying intention

PurposeThe purpose of this paper is to understand the effect of online cross-recommendation of products from e-retailers on consumers’ instant cross-buying intention, and compare the effect between the contexts that the decision making on focal product is difficult and easy.Design/methodology/approachBased on the information adoption model, this paper develops a theoretical model to investigate how online cross-recommendation of products from e-retailers influence consumers’ instant cross-buying intention. Empirical data were collected from 224 online shoppers. The Partial Least Squares technique was used to test the proposed research model.FindingsChoice confidence on focal product and perceived usefulness of cross-buying is the antecedents of instant cross-buying intention. Brand awareness of recommended product, one-stop shopping convenience, and perceived price advantage are the antecedents of perceived usefulness of cross-buying and choice confidence on focal product when the decision making on focal product is difficult, whereas brand awareness is not when it is easy to make focal product decision. Choice confidence on focal product positively affects perceived usefulness of cross-buying when it is easy to make focal product decision, whereas the effect is not significant when the decision making on focal product is difficult.Originality/valueKnowledge about the effect of online cross-recommendation of products on instant cross-buying intention is scarce. This study reveals the psychological mechanism of the effect of online cross-recommendation of products on consumers’ instant cross-buying intention and finds that decision-making difficulty on focal product is an important moderator.

The Application of Content-based Image Emotional Semantic Recognition and Classification in Clothing E-commerce

People dress more and more sensual, more and more people like to wear clothing in line with their emotional expression, and online shopping convenience makes a lot of people like to buy clothing online, and the current clothing ecommerce websites do not classify clothing with their emotional semantic which could bring a certain inconvenience to the online buyers. Content-based image recognition and retrieval technology takes technical support for the emotional semantic automatic identification and classification of clothing commodity in the clothing e-commerce site. All the issues had been studied in this article which took clothing fabrics as an example to illustrate. All the work wants to cause the industry's attention.

Analysis of Consumers’ Rights and Interests Protection in Internet Shopping under E-Commerce Background

Online shopping has been around for just a few years, but it is developing rapidly. This is related to the convenience, cheapness and efficiency of online shopping. Concomitantly, it is the various legal risks that consumers face in online shopping, including the infringement of personal rights, the infringement of contractual rights and interests, and even the face of fraud and other criminal activities. In order to strengthen the protection of the rights and interests of online shopping consumers, relevant laws need to be perfected in all aspects to meet the needs of the rapid development of e-commerce.

Relationship between Convenience, Perceived Value, and Repurchase Intention in Online Shopping in Vietnam

Electronic commerce (e-commerce) is an increasingly popular trend in modern economy concomitant with the development of the Internet. E-commerce has developed considerably, making Vietnam one of the fastest growing markets in the world. However, its growth rate has not matched its potential, leading to the question how online retailers could improve their practices and thus contribute to the sustainable development of emerging markets such as Vietnam. Therefore, with the goal of providing online retailers with many methods to improve their online shopping service, this study examined the direct and indirect influence of the dimensions of online shopping convenience on repurchase intention through customer-perceived value. A survey of 230 Vietnamese customers was conducted to test the theoretical model. A structural equation model was used for data analysis. The results determined that the five dimensions of online shopping convenience are: access, search, evaluation, transaction, and possession/post-purchase convenience. All dimensions have a direct impact on perceived value and repurchase intention. The results also show the important role of perceived value when a factor both directly influences repurchase intention and mediates the relationship between convenience and repurchase intention.

Integrated assortment planning and store-wide shelf space allocation: An optimization-based approach

This paper investigates retail assortment planning along with store-wide shelf space allocation in a manner that maximizes the overall store profit. Each shelf comprises a set of contiguous segments whose attractiveness depends on the store layout. The expected profit accruing from allocating space to a product category depends not only on shelf segment attractiveness, but also on the profitability of product categories, their expected demand volumes, and their impulse purchase potential. Moreover, assortment affinities and allocation affinity/disaffinity considerations are enforced amongst certain pairs of interdependent product categories. A mixed-integer programming model is developed as a standalone approach to the problem and is also embedded in an optimization-based heuristic. The latter employs an initial feasible solution that is iteratively refined by re-optimizing subsets of shelves that are selected using a probabilistic scheme. A motivational case study in the context of grocery stores demonstrates the usefulness of the methodology and insights into the structure of optimal solutions are discussed. We show that the model selects a composite assortment of fast-movers and high-impulse product categories and constructs an effective retail shelf space allocation that promotes shopping convenience and unplanned purchases. Further, our computational study examines a testbed of 50 instances involving up to 800 product categories and 100 shelves for which our heuristic consistently yields solutions within 0.5% optimal in manageable times and drastically outperforms CPLEX with a time limit.

Scan and rob! Convenience shopping, crime opportunity and corporate social responsibility in a mobile world

One of the unintended consequences of technological innovation is that it can promote opportunities for crime. These opportunities not only have the potential to generate significant financial costs but can also have wider social consequences. This article considers the development of technologies designed to enable customer convenience in the retail sector, and focuses specifically on the potential of mobile scan and payment systems to generate opportunities for crime. Through interviews with retailers, store observations and analysis of shrinkage data both the potential opportunities for crime and impact on loss are identified. The wider potential criminogenic impact of such innovation is also considered and whether large businesses have a social and moral responsibility to mitigate for any negative effects of such developments.

Digitalization influence on shopping centers strategic management

Abstract Shopping centers are an important aspect of the extremely dynamic life of the 21st century consumer. Nowadays, worldwide, shopping centers represent significant multimillion euro investments, remarking themselves with bold architectures and structures and an individual brand image. Retail markets are currently under transformation by a confluence of new retailing technologies, dramatic shifts in the demographic profile and preferences of more affluent and educated shoppers. Part of the market share in modern retail moved to new forms of selling, which weakened the offer of some traditional retailers, while also creating opportunities for retailers to move and integrate their offerings with new digital tools (via electronic commerce, social commerce and mobile commerce). Meeting customer needs and increasing sales are the primary drivers behind retailers use of information systems and technology (IS/IT). New developments in IS/IT offer new opportunities and challenges for organizations and society. The current paper proposes to analyze the way digital media and information technology (computers and mobile devices) influences the virtual and physical shopping experiences, and shopping centers management consequently. The need for communication & sales channels integration, the impact of new information technologies (IT’s), the growing role of social / digital media, the balance between personalization and privacy – all represent challenges retail industry needs to currently adapt to face digitalization. E-commerce is transforming both consumer behavior and retailing business models, by greatly expanding shopping convenience, selection and affordability.

Effectiveness of product return-prevention instruments: Empirical evidence

The convenience and ease of online shopping reduce consumers’ risk perceptions, which encourages the continued growth of online retailing but also may force online retailers to deal with expensive and excessively high product return rates. Despite efforts by e-commerce management practitioners and scholars to identify determinants of customer product return behavior, scarce research investigates the effectiveness of instruments designed explicitly to reduce customers’ actual return rates. Drawing on risk theory, this article tests the influence of three important instruments on product return prevention. Three separate field experiments among customers of a well-known European online retailer reveal, unexpectedly, that the use of a money-back guarantee increases product returns, whereas product reviews decrease the product return rate. The provision of free return labels has no influence on customer product return behavior. This article concludes with some managerial and theoretical implications of these results.