Abstract Diffusion, observed in various condensed phases, finds its theoretical background in Einstein’s theory of Brownian motion, characterized by the linear time-dependence of mean square displacement (MSD) denoting Fickian behavior and the Gaussian distribution of particle displacement. Nevertheless, diverse systems exhibit either non-linear, non-Fickian time-dependence of the MSD or non-Gaussian displacement distribution. Montroll and Weiss’s continuous-time random walk (CTRW) model and the stochastic diffusivity (SD) model have provided insights into anomalous diffusion phenomena and Fickian-yet-non-Gaussian transport in dynamically heterogeneous environments, respectively. Building upon these approaches, Song et al developed a generalized transport equation with an environment-dependent diffusion kernel, providing a quantitative explanation for non-Fickian MSD and non-Gaussian displacement distribution. Based on the generalized transport equation, this study introduces an exactly solvable model for a non-Gaussian displacement distribution, accommodating arbitrary time profiles in its MSD, including both Fickian and non-Fickian behaviors. Our findings confirm the model’s capability in describing such transport processes. Furthermore, the proposed model unifies the CTRW model under fast environmental fluctuations and the SD model under Fickian time dependencies, making it suitable for understanding tracer particle motion within explicit solvent or complex media.