Contemporary Organizations Research Articles

Relationship between Strategic Knowledge Management and Self-Management and Organizational

Background: Strategic knowledge management is widely recognized as a pivotal resource for the success of contemporary organizations. Self-management skills of managers are instrumental in fostering an organization’s growth and sustainability in the long run. The present study explores the relationship between strategic knowledge management and self-management and organizational development among managers in Social Security (Tamin-e Ejtemaei) Hospitals in the city of Isfahan.
 Methods: This was a practical, descriptive, and survey-based research with a correlational design, classified as field study. This study was conducted in 2022 on 117 managers of Tamin-e Ejtemae’i hospitals (Dr. Ali Shariati Hospital and Dr. Gharazi Hospital) in the city of Isfahan. Strategic knowledge management was measured using Lopez-Nicholas and Mariano-Cardenas questionnaire, self-management was evaluated through SMSQ questionnaire devised by Houghton and Neck, and organizational development was assessed using the Lok and Crawford questionnaire. The collected data underwent analysis using SPSS 26 software and the statistical methods applied Spearman’s rank correlation test, Tukey’s test and significance level was set at 0.05.
 Results: A significant correlation was observed between strategic knowledge management and self-management (P-value = 0.027), strategic knowledge management and organizational development (P-value = 0.000), and between organizational development and self-management (P-value = 0.000). Regarding organizational development, the highest average score was associated with relationships (a score of 20.5172); for strategic knowledge management, explicit knowledge received the highest average score (a score of 21.2632), and concerning self-management, personal goal setting obtained the highest average score (a score of 20.1810).
 Conclusion: Investing in strategic knowledge management, focusing on intellectual capacities, and increasing managers’ self-management improves performance and organizational development in hospitals.

The Strategic Link Between HR Practice and Achievement of Organizational Objectives in Contemporary Organizations

The Strategic Link Between HR Practice and Achievement of Organizational Objectives in Contemporary Organizations

The Effect of Innovation Management on Sustainable Competitive Advantage in Contemporary Organizations

Purpose: The purpose of this research is to analyse the relative importance of manufacturing SMEs' essential dynamic capabilities, namely their creative competitive advantage, product excellence, and technology acceptability. The industry's idea of dynamical properties provided the theoretical foundation for the study.
 
 Theoretical framework: The theoretical basis is the literature on the impact that two forms of creative competitive advantage — consumer choice and innovative business structure — it has on product quality in the service of fostering long-term growth among micro, small, and medium-sized enterprises (SMEs). Also, it looked at the role that technology adoption may play as a moderator amongst innovative financial strength and customer satisfaction.
 
 Design/methodology/approach: Data was gathered quantitatively. Using the use of partial least squares structural equation modelling, we studied surveying information from 245 Nigerian SMEs in the manufacturing sector.
 
 Findings: According to the findings, indicate that consumers' inclinations would not directly impact the quality of items; rather, the introduction of cutting-edge technology moderates the correlation among consumer tastes and superiority in the marketplace. There was a significant and positive relationship found among the corporate business model and product excellence, suggesting that the integration of new technology encouraged this link. In order to grow in a sustainable manner, small and medium-sized enterprises (SMEs) in the industrial sector, as found in this research, would profit from a rise in customer satisfaction achieved via the introduction of innovative competitive supplementary cost approaches and technical progress.
 
 Research, Practical & Social implications: This research aimed was to investigate how SME' long-term success is affected by factors including consumer preferences and innovative business layout (SMEs). It also looked at how the technological proliferation may affect the correlation amongst innovative capacity and customer satisfaction.
 
 Originality/value: The study's worth lies in the additional insights it gives into the rising innovation necessary for the profitable and sustainability of businesses of all sizes.

A moderated mediation investigation of the influence of enterprise social media visibility on work stress

Drawing upon the communication visibility theory, this study delves into the intricate dynamics of message transference and network translucence within the context of enterprise social media (ESM), unraveling their profound impact on information overload and social overload experienced by employees. Consequently, we examine the consequential relationship between these overwhelming cognitive burdens and the levels of work stress experienced by individuals in the organizational setting. Moreover, our study explores the moderating role of resilience, shedding light on how this intrinsic psychological trait can shape the connection among information overload, social overload, and work stress. Based on empirical analysis of the data collected from 351 ESM users, the findings demonstrate a significant positive association between message transference, network translucence, and the occurrence of information overload and social overload among employees. Furthermore, the results reveal a strong positive association among information overload and social overload over work stress. However, the salient contribution of this study lies in uncovering the pivotal moderating effect of resilience, revealing that high levels of resilience act as a buffer against the adverse impacts of information overload and social overload, leading to lower levels of work stress among individuals. By advancing our comprehension of communication visibility theory, this study adds to the theoretical underpinnings of communication visibility, resilience, and their interplay in the context of ESM while providing practical insights for employees and organizations to navigate the challenges posed by information overload, social overload, and work stress. Through its meticulous examination of these multifaceted phenomena, this study opens avenues for further research and invites scholars to probe deeper into the complex dynamics of communication visibility and resilience in the evolving landscape of contemporary organizations.

A meta-analysis of the relationship between service teamwork mechanisms and customer service outcomes

PurposeIn many contemporary service organizations, service teams or service units are the main engines used to deliver key services to customers, client or patients. However, it remains unclear how teamwork mechanisms (i.e. the ways team members work together) influence customer service outcomes, and whether these relationships vary across different service contexts. To advance knowledge on the nature of teamwork in service teams and to set an agenda for further work in this area, there is a need to integrate and synthesize findings across the diverse literature on service teamwork. This paper aims to discuss the aforementioned objectives.Design/methodology/approachUsing a meta-analytic approach, the authors analyzed a substantial pool of relevant effect sizes (a total of 372 effect sizes from 82 studies, with 14,291 service teams/units) to examine the effects of affective, behavioral, cognitive, motivational as well as perceptual teamwork mechanisms on customer service outcomes. The authors also investigated two key service context variables (service climate and service type) as boundary conditions on these effects.FindingsThe authors found that cognitive teamwork mechanisms were more strongly positively associated with customer evaluative outcomes than other mechanisms, whereas motivational and perceptual teamwork mechanisms had stronger associations with financial outcomes. Further, four of the five teamwork mechanisms demonstrated stronger correlations under a high service climate. The strength of the correlations between the teamwork mechanisms and customer service outcomes also exhibited different patterns when considered for different service types.Research limitations/implicationsAs with all meta-analysis, the quality of the primary studies influences the quality of the insights obtained from summarized effects. As most studies are cross-sectional design, the relationships examined in this paper cannot be interpreted causally. The authors cannot rule out the possibility of reverse causality, for example, reciprocal effects of customer service outcomes on teamwork dynamics due to the reciprocal feedback loop between customers and service providers.Practical implicationsThe results hold important practical implications for enhancing customer evaluation and financial performance. First, the overall findings point to the need for employers to emphasize on certain types of teamwork training in order to encourage employee collaboration within service teams. For instance, service organizations could plan team building activities for service teams to promote trust, strengthen interpersonal bonds and improve problem-solving.Originality/valueThe results of this study provide an integration of previous research on service teamwork and fill two important gaps in the knowledge: (1) which aspect of teamwork is more important in determining customer service outcomes? And (2) does the effect of teamwork on customer service outcomes differ across different service contexts?

A colleague named Max: A critical inquiry into affects when an anthropomorphised AI (ro)bot enters the workplace

We offer a critical inquiry into the faltering entry of an anthropomorphised AI (ro)bot, an algorithm without physical or visual form, into the workplace in a media consultancy company. While living a digital life in the virtual world, the ro(bot) was given a human name. We highlight the unexpected consequences the humanisation of an early form of artificial intelligence (AI) has on the affects circulating between people and the new technology and between members of different organisational groups. We argue that anthropomorphising technologies such as AI influences the affective life of organisations and amplifies existing discontent between organisational members, complicating the introduction of the technology. Focusing on human–AI interaction, our analysis reveals a rift between managers who are excited and hopeful about the future capabilities of AI and employees who are frustrated and angry about its present shortcomings. We conclude that collective affects play a central role in contemporary technology-driven organisations in which the role people play in relation to the avalanche of AI technologies is often neglected.

From Iron Cage to Glass House: Repurposing of bureaucratic management and the turn to openness

Although many contemporary organizations face institutional pressures to embrace open organizing principles, some defer or decline the call. We examine how existing bureaucratic practices shape organizations’ initial steps towards openness to explain variation in substantive openness in the practice of management. Scrutinizing the assumption that bureaucratic organizations operate behind closed doors, we study the turn to openness in a single metropolitan area with heterogeneous management practices and shared calls for greater transparency and inclusion. Econometric analyses paired with in-depth interviews reveal that more bureaucratic organizations first encountered such ideals of openness because they were quicker to use digital communication tools. How open organizations are managed results from the repurposing of existing practices in pursuit of openness. The turn to openness can be understood as a transformation of existing bureaucratic management instead of de-novo adoption of new practices. Our study illuminates how bureaucratic management counterintuitively enables some organizations to become more open, and offers support for repurposing as a mechanism of change in the transformation of an organizational field.

THE INFLUENCE OF PERCEIVED ORGANIZATIONAL SUPPORT AND WORK ENGAGEMENT ON EMPLOYEE PERFORMANCE

In today's dynamic and competitive business environment, organizations are increasingly recognizing the pivotal role that employee performance plays in achieving sustainable growth and maintaining a competitive edge. Consequently, understanding the factors that contribute to and influence employee performance has become a focal point for many contemporary organizations. Perceived organizational support and work engagement have emerged as two key variables that significantly impact employee performance and overall organizational effectiveness. This research aims to analyze the influence of perceived organizational support and work engagement on the performance of employees at the PT Bank Tabungan Negara (Persero) Medan Branch Office. This study employs quantitative research methods with a causal approach (cause and effect). The population comprises 158 employees from the PT Bank Tabungan Negara Medan Branch Office, with 61 employees participating as the sample. Data collection methods include questionnaires, observations, interviews, and data analysis using multiple linear regression analysis. The research findings reveal three significant conclusions: 1) Perceived organizational support significantly influences employee performance with a significance value of 0.046. 2) Work engagement significantly affects employee performance with a significance value of 0.000, indicating its strong impact. 3) Both perceived organizational support and work engagement jointly and significantly impact employee performance, with a significance value of 0.000, emphasizing their combined importance in enhancing employee performance at the organization.

Residential Space Organization of the Inner Mongolia Earth Dwellings around the Yellow River Basin

The living spaces within vernacular dwellings undergo continuous adjustments in response to evolving lifestyles, society, and cultural shifts. Residents, guided by their understanding, integrate newly emerging functional spaces within the framework of traditional living environments. While appearing rough and A disorganized, this spontaneous and evolving arrangement of living spaces can reflect how residents incorporate contemporary lifestyles into the framework of traditional dwelling spaces. The research focuses on the traditional earth dwellings in the Inner Mongolia section of the Yellow River basin, aiming to explore the contemporary spatial organization within these local residences. The research uses typology to classify the plans and analysis as the spatial syntax theory to organizational characteristics of residential spaces. With the assistance of the Depthmap X software, Integration and Control Value parameters are computed. Combining the calculated results with the parameters’ meaning determines the following: (1) the plan organization is related to basic functional space types; (2) the stove, used for heating in functional spaces, serves as the center of the plan organization, and the basic functional spaces are typically arranged around this center; (3) both of these space types have extremely high Control Values over directly adjacent spaces and become the core spaces for daily living and activities. Researching the characteristics of local residential space organization and concretely showcasing local residential culture can provide a foundation for future construction that respects residents’ preferences and supports the sustainable development of local residential culture.

IMPROVED MULTI-OBJECTIVE OPTIMIZATION IN BUSINESS PROCESS MANAGEMENT USING R-NSGA-II

Context. Business process management is a critical component in contemporary organizations for maintaining efficiency and achieving operational objectives. Optimization of these processes in terms of time and cost can lead to significant improvements in overall business performance. However, traditional optimization techniques often face challenges in handling multi-objective problems with a known time-cost trade-off, necessitating more effective solutions. The integration of a business process model and notation for a stochastic process simulation provides a robust foundation for analyzing these business processes and complies with stateof-the-art business process management. In prior studies, we applied several heuristic algorithms, including the evolutionary NSGAII, to find a Pareto-optimal set of solutions. We defined a solution as a pair of cost and time associated with a specific resource allocation. For one of the selected processes, the performance of NSGA-II was subpar compared to other techniques.
 Objective. The goal of this study is to improve upon the NSGA-II’s performance and, in turn, enhance the efficiency of multiobjective business process optimization. Specifically, we aim to incorporate reference points into NSGA-II. Our goal is to identify an optimized set of solutions that represent a trade-off between process execution time and the associated cost. We expect this set to have a higher spread and other quality metrics, compared to the prior outputs.
 Method. To accomplish our objective, we adopted a two-step approach. Firstly, we modified the original genetic algorithm by selecting and integrating the reference points that served to guide the search towards the Pareto-optimal front. This integration was designed to enhance the exploration and exploitation capabilities of the algorithm. Secondly, we employed the improved algorithm, namely R-NSGA-II, in the stochastic simulations of the business processes. The BPMN provided the input for these simulations, wherein we altered the resource allocation to observe the impact on process time and cost.
 Results. Our experimental results demonstrated that the R-NSGA-II significantly outperformed the original NSGA-II algorithm for the given process model, derived from the event log. The modified algorithm was able to identify a wider and more diverse Pareto-optimal front, thus providing a more comprehensive set of optimal solutions concerning cost and time.
 Conclusions. The study confirmed and underscored the potential of integrating the reference points into NSGA-II for optimizing business processes. The improved performance of R-NSGA-II, evident from the better Pareto-optimal front it identified, highlights its efficacy in multi-objective optimization problems, as well as the simplicity of the reference-based approaches in the scope of BPM. Our research poses the direction for the further exploration of the heuristics to improve the outcomes of the optimization techniques or their execution performance.

Developing and Validating Japanese Versions of Psychological Safety Scale, Knowledge Sharing Scale and Expressed Humility Scale

Organizational research has increased in the contemporary, digitalized and global society. Mainly researchers in Western countries conducted empirical, organizational research in the past. These studies have investigated combinations of psychological safety, knowledge sharing and leaders’ expression of humility because these variables have crucial roles in organizational functions. Japanese research on these variables has been scarce due to the lack of scales for assessing these variables in Japanese. From a methodological perspective, research conducted in Western and other cultures where most people understand English requires multicultural validation studies. Therefore, we developed Japanese versions of scales assessing psychological safety, knowledge sharing and expressed humility and assessed their structural validity, internal consistency and convergent validity. The results indicated factor structures and inter-correlations between the scales consistent with previous research. This work is novel because of its large samples across multiple job types in contemporary work organizations. We expect this study to make methodological and theoretical contributions to future research.

Exploring the Interplay between Corporate Governance Mechanisms and Corporate Responsibility Initiatives

Abstract: The intricate relationship between corporate governance mechanisms and corporate responsibility initiatives has become a central focus of academic inquiry and practical concern. This research paper aims to investigate the dynamic interplay between these two critical aspects of contemporary business organizations by analysing the evolving roles of corporate governance mechanisms and corporate responsibility initiatives. This study seeks to provide a comprehensive understanding of how they influence each other and shape the strategic direction and ethical conduct of corporations. Through a multidisciplinary approach encompassing literature reviews, case studies, and empirical analysis, this paper explores the synergies, conflicts, and implications that arise when corporate governance and corporate responsibility converge, ultimately contributing to the broader discourse on corporate sustainability and accountability

Organizational resilience as the mediator of relation between brand performance and organizational performance – reflections from the perspective of crisis times

PurposeThe role of brand management in contemporary organizations is very important and consistently growing due to the increasingly difficult competitive conditions on the market. Moreover, the significance of organizational resilience in this process should be noticed, especially in the times of emerging crises. In this context, the purpose of this article is to examine the mediating role of organizational resilience in the relation between brand performance and organizational performance.Design/methodology/approachIn order to verify the potential relations, empirical studies were conducted in 268 organizations located in Poland. The CAWI method was used in this research, while the companies were selected on the basis of the purposive manner. The reliability of the scales used in the survey was tested and afterwards the mediation model was built, confirming the presumed relationships between the variables. The calculations were made using the PS Imago Pro and Process macro for SPSS ver. 3.4 by Andrew F. Hayes.FindingsIt has been proven that organization's resilience partially mediates the relationship of brand performance and organizational performance.Research limitations/implicationsFirst of all, the scope of the research covered only Poland, and the obtained results may differ between countries with diversified market characteristics. Second of all, the study was not carried out in a representative manner, it concerned 268 companies that were selected based on the purposive method. Third of all, consideration focused only on one feature – organizational resilience. It would be valuable to include other features to discussion. Finally, the research was conducted in December 2019, so it seems justified to repeat the survey in conditions of modern reality.Originality/valueThis study is the first that showed the relationship between brand performance and organizational resilience and its meaning for organizational performance.

Critical Marketing Pedagogy: Caught Between Ideology and Enlightenment

Marketing has become a vibrant academic field and a highly popular university subject choice globally since Philip Kotler (1967) first popularised the discipline with his seminal text Marketing Management: Analysis, Planning and Control. The normative, managerial paradigm popularised by Kotler remains the dominant influence in marketing thought and pedagogy, yet it has many shortcomings, one of which is the fact that it was conceived for a very different world to the one we now face. In this Pensata I argue that Marketing pedagogy must be conceived as an intellectually critical discipline if it is to serve the needs of contemporary students, organisations and universities. In order to be an intellectually critical discipline, I suggest that Marketing must engage critically with its own ideological character if it is to equip students with the skills to navigate their path through an ideologically inflected world.

BUILDING LASTING BONDS: EXPLORING EFFECTIVE EMPLOYEE RETENTION TECHNIQUES IN CONTEMPORARY ORGANIZATIONS

In the context of modern workplace contexts, employee retention is a crucial topic that is explored in this research study. Fostering strong relationships with employees has become essential in firms' quest to keep their competitive advantages. The goal of this study is to identify and evaluate a variety of employee retention tactics that work well in contemporary organizations. This research identifies essential strategies covering professional development, work-life balance, inclusive organizational culture, recognition programs, and flexible benefits through thoroughly examining existing literature and empirical investigation. The results give corporate executives, human resource professionals, and academics useful information that they can use to create complete strategies that will improve employee retention, job satisfaction, and overall organizational performance.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/soc/0057/a.php" alt="Hit counter" /></p>

Remote Work, Intrinsic Motivation, and Job Satisfaction: Unveiling the Nexus in Contemporary Organizations

This quantitative study investigates the intricate relationship between remote work arrangements, non-physical work environments, intrinsic motivation, and job satisfaction, with a focus on CV Berca Putra Delta. Data from 66 respondents were collected through questionnaires, augmented by secondary data such as company profiles and organizational structure. Employing PLS software version 3.0, the study evaluates convergent validity, discriminant validity, reliability, and R-square values. Hypothesis testing incorporates Path Coefficient and Indirect Effect analyses. The findings shed light on the multifaceted dynamics of contemporary work settings, offering valuable insights for global scholars and organizations seeking to optimize employee satisfaction in an evolving professional landscape. Highlights: The study explores the impact of remote work on job satisfaction. Intrinsic motivation is analyzed as a key driver of employee well-being. Quantitative research methods are employed to assess these relationships. Keywords: Remote Work, Intrinsic Motivation, Job Satisfaction, Non-Physical Work Environment, Quantitative Research

Agile Methodologies for Improved Product Management

Purpose: The purpose of this research is to investigate the adoption of agile methodologies in the context of product management and assess their impact on product development processes, organizational culture, and overall business performance. The study aims to provide valuable insights into the challenges, benefits, and best practices associated with implementing agile practices in product management, ultimately contributing to the enhancement of product management strategies in contemporary organizations.
 Methodology: Descriptive research enables the exploration of various variables, such as organizational size, industry, and cultural factors, which may influence the adoption of Agile. It allows for an in-depth analysis of these characteristics and their impact on Agile practices. Thematic analysis serves as a robust method for uncovering insights and patterns within qualitative data, allowing for a nuanced exploration of the adoption of agile methodologies in the realm of product management. It provides a systematic and transparent approach to data analysis, enabling the research to contribute valuable findings to the field.
 Findings: Identification of common obstacles and challenges faced by organizations during Agile adoption, such as resistance to change, cultural alignment, and scaling Agile beyond individual teams. Recognition of the benefits of Agile, including increased product innovation, faster time-to-market, improved customer satisfaction, and enhanced adaptability to changing market conditions. Exploration of the concept of hybrid product administration systems is highlighting the advantages and disadvantages of combining Agile and traditional methodologies. The examination of the impact of Agile on fostering creativity and innovation within product development teams is done.
 Unique contribution to theory, practice, and policy: The study enriches the theoretical understanding of agile implementation models, hybrid systems, and the relationship between agile practices and creativity within teams. It provides a foundation for further theoretical exploration in the field. The research offers practical recommendations for organizations seeking to adopt agile methodologies in product management, providing insights into overcoming challenges, achieving a balance in hybrid systems, and fostering a culture of collaboration and creativity. The findings have potential policy implications for regulatory bodies and governments interested in promoting agile adoption. The research suggests the need for industry-specific guidelines and government support to facilitate agile implementation and innovation.

Taxonomy of market-level space organizations

Academic and industry experts build their careers on accurate and precise definitions and meanings of domain-specific terminology, whereas novice practitioners and lay-persons often conflate similar or similar-sounding terms to describe concepts in the same domain of interest. This is common in the space sector when individuals of different academic or practitioner backgrounds discuss “commercial” topics. In English, as in other languages, the word “space” is often followed by words such as “industry,” “industry segment,” “industrial base,” “market,” “ecosystem” and others. The practice of casually using words with ambiguous meanings may often be appropriate for informal discussion if it facilitates the communication and exchange of ideas and all parties generally understand the implications of the casual usage. This practice, however, is problematic for detailed and analytical applications requiring precision and order of thought. Grounded in contemporary organization theory and economic practice, this paper provides background discussions of different levels of analysis that characterize embedded hierarchical social systems of organizations as they pertain to space. This paper then recommends a hierarchical taxonomy for defining specific terms that describe organizations and activities within the space domain for use by practitioners, analysts and academics requiring more precise language to communicate their market analysis ideas. This taxonomy places specific terms within each level of analysis discussed and provides definitions of each, with the intention of stimulating critical discussion and potential modifications or improvements.

Beyond acquiescence and compromise: Organizational strategies in pluralizing institutional environments

AbstractWe set out to investigate how organizations respond to the variety of requirements as experienced in their pluralizing institutional environments. We found that, in addition to acquiescence and compromise, Dutch vocational education and training (VET) organizations predominantly respond with cooperation and coordination strategies. Extensive multistage qualitative data analysis of 26 semi‐structured in‐depth interviews with management team (MT) members showed that cooperation and coordination are viable and effective response strategies to face a divergent and highly differentiated set of sometimes‐conflicting institutional requirements. Our study advances understanding of how organizations deploy strategic choice to arrive at their strategic responses. It offers organizational leaders, legislators, policymakers, and other constituents' insights into complex reality of how contemporary organizations actually relate to and act in their pluralizing institutional environments.

Library Management System

Abstract: The library management system plays a crucial role in the organization and accessibility of a wide variety of information resources in contemporary educational and cultural organizations. The enhanced Library Management System (LMS) described in this abstract is intended to improve the functionality and efficiency of library operations. Modern technologies are included into the suggested system to automate and streamline various library management operations. It includes functions including friendly user interfaces for administrators and clients, automated resource cataloging and indexing, real-time availability tracking, and tailored suggestions for users. The system attempts to improve user experience overall, decrease manual intervention, and maximize resource use. Institutions may improve their library operations, provide users with better services, and stay on the cutting edge of technology innovations in the area by implementing this sophisticated Library Management System. The system's emphasis on data security, automation capabilities, and user-centric design all work together to provide an effective and up-to-date library administration experience.