The increasing demand for tightly connected supply chains and flexible manufacturing systems has emerged due to supply chain disruptions and shorter product development cycles. These systems are required to adapt to changing market demands. However, the planning and operation of flexible manufacturing systems must consider both external disturbances, such as high-priority orders and delivery issues of raw materials or intermediate products, as well as internal disturbances like unplanned machine downtimes, production of scrap parts or worker absences. A significant challenge arises from the fact that manufacturing equipment, particularly in job shops, often remains isolated from MES systems. To address these challenges, this research proposes an approach that supports operators through guidance, allowing them the freedom to make decisions and deviate from schedules when necessary. The proposed approach includes a digital toolchain consisting of bill of material and bill of process modeling, a coarse-grained scheduling system, and an online operator guidance system with an integrated fine-planner. To virtually commission the toolchain, a discrete event simulation model is implemented to emulate machine and operator behavior. To showcase the effectiveness of this approach, it is applied to an Additive Manufacturing job shop, where an additional requirement of nesting parts on build jobs exists. By implementing the digital toolchain, manufacturers can enhance their flexibility and responsiveness in managing supply chain disruptions and meeting market demands. Furthermore, the toolchain’s application facilitates improved resource utilization, mitigates production challenges, and optimizes overall manufacturing performance. This research contribution presents a comprehensive solution that integrates digital modeling, scheduling systems, and operator guidance, enabling manufacturers to effectively navigate the complexities of supply chain disruptions and achieve operational excellence in flexible manufacturing systems.
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