Abstract Background The food system plays a crucial role in promoting healthy and climate-friendly living. One fundamental aspect is accessibility. However, in Austria, there is a lack of systematic and regularly conducted studies on food system accessibility. To address this gap, a comprehensive study on food poverty has been conducted for the first time in Austria. Methods We used a mixed methods approach, combining expert workshops, a representative questionnaire survey (n = 2004) using the Food Insecurity Experience Scale (FIES), and focus groups (n = 20) with affected individuals. Results Approximately 12 percent of people living in Austria are affected by moderate and/or severe food poverty. These individuals struggle to afford sufficient quantities and quality of food due to financial constraints or limited access in general. Over four percent experience severe food poverty, leading to skipped meals or even days without food. People affected by food poverty would like to focus more on healthy shopping and quality of food (prioritizing fresh food over cheap high-processed food). The biggest hurdles relate to a lack of financial resources, too little time and a lack of affordable (healthy and climate-friendly) options. Conclusions Food poverty is a phenomenon in Austria that has received little attention to date. Public discourse often attributes nutritional problems to information gaps or individual competence, neglecting the impact of structural conditions. Addressing food poverty requires holistic approaches that avoid stigmatization. Recognizing it as a social, health, climate, and agricultural policy concern necessitates robust monitoring and considering the social and environmental aspects of nutrition holistically.