Stakeholder Concept Research Articles

Dari Krisis Ruang Publik ke Kemitraan Intersektoral:Studi Kasus di RPTRA Kalijodo, Jakarta

This article discusses about the partnership between stakeholders in managing Child-Friendly Integrated Public Space (RPTRA) in Kalijodo, West Jakarta. Researchers use the Child-Friendy Integrated Public Space concepts, stakeholder concepts, and partnership stakeholder concepts. This article will explain about the roles and relations of stakeholders in managing RPTRA Kalijodo, also the implications of the relation between stakeholders in managing that RPTRA. Partnerships between stakeholders that involved in RPTRA Kalijodo include the division of roles, cooperation, and collaboration between the local government and the surrounding society as an effort to manage the RPTRA Kalijodo. The existence of that relation can be a partnership between stakeholders that involved, so the management of the RPTRA can run optimally and RPTRA Kalijodo can be utilized by the society.

Mitigating Stakeholder Marginalisation with the Relational Self

Stakeholder theory has been an incredibly powerful tool for understanding and improving organisations, and their relationship with other actors in society. That these critical ideas are now accepted within mainstream business is due in no small part to the influence of stakeholder theory. However, improvements to stakeholder engagement through stakeholder theory have tended to help stakeholders who are already somewhat powerful within organisational settings, while those who are less powerful continue to be marginalised and routinely ignored. In this paper, we argue that one possible obstacle preventing less powerful stakeholders from speaking up and/or being heard by organisations is found at the ontological level, where we have identified an ‘essentialist self’ underpinning the stakeholder concept. By deconstructing the stakeholder concept through how it is defined, discussed and debated, and linking this back to the practical consequences of the theory for the least powerful stakeholders, we are able to make three contributions. One, through our deconstruction, it is clear that at an ontological level, stakeholder theory is underpinned by an implicit, and problematic, assumption of the ‘essentialist self’, where the organisation is treated as the ‘natural, universal self’, and anyone not closely resembling this narrow (and unrealistic) view of self is treated as ‘other’. Two, we build on the work of authors such as Wicks et al. (Bus Ethics Q 4(4):475–497, 1994), who highlight the need for consideration of the self within stakeholder theory. We thus take our findings from contribution one and begin to build a more holistic view of the self within the stakeholder concept, where each self is encouraged to recognise common selves outside and inside the corporation. Third, we link the theoretical discussion to the practical by discussing some imperfect ways in which a more holistic, enriched stakeholder concept might begin to help mitigate marginalisation for some stakeholders.

The interaction between institutional and stakeholder pressures: Advancing a framework for categorising carbon disclosure strategies

AbstractMultiple institutional and stakeholder demands have led to different strategies in the measurement and disclosure of carbon‐related information. Although scholars acknowledge the prevalence of competing institutional logics as being a driver of different outcomes, existing research offers conflicting views on their implications, thus lacking clarity. In response, this paper proposes two frameworks (a) to clarify the institutional and stakeholder influences on carbon disclosure and (b) to depict four different types of carbon disclosure strategies to assess a company's “true” carbon position. We identify various concepts of institutional fields, organisations, and stakeholders that influence disclosure and combine the two critical concepts of logic centrality and stakeholder salience to categorise the multiple institutional and stakeholder pressures on carbon disclosure. Whereas the first framework proposes that institutional theory and stakeholder theory both provide, on different levels, a theoretical foundation to examine the influences on carbon disclosure, the second model categorises carbon disclosure outcomes in terms of logic centrality and stakeholder salience. Both frameworks advance the understanding of the interaction between firm‐level agency and field‐level pressures and synthesise the current literature to offer conceptual clarity regarding the varied implications and outcomes linked to carbon disclosure practices and strategies.

Some models of demand for benefits, offered by an enterprise

The activities of an enterprise are based on constant exchanges of material and nonmaterial goods with its stakeholders. According to the stakeholder concept, there are common features in the processes of enterprise’s interaction with different groups of stakeholders. For example, common patterns can be found in the behavior of two primary stakeholders groups – buyers and employees. Each actor of these stakeholder groups makes a choice between enterprises on the bases of characteristics of goods (products or working conditions), which are provided by these enterprises, and their own preferences for these characteristics. And yet the preferences of different actors from one stakeholders group are generally different. For example, different buyers have different preferences about products characteristics, and employees have different preferences about working conditions. Thus, in the market of certain good (products or vacancies), on the one hand, there is a variety of variants of the good which differ in their characteristics and, on the other hand, there is a variety of subgroups of stakeholders (buyers or jobseekers), which differ in their preferences about the characteristics of the analyzed good. Therefore, the demand for the good offered by the analyzed enterprise depends on the ratio between the supply of the analyzed good variants and the demand for them from stakeholders subgroups with different preferences. This fact should be taken into account in the process of analyzing and forecasting demand for products and vacancies of enterprises, but existing demand models do not take it into account. The purpose of the study is to construct mathematical models that will allow to assess the demand for products and vacancies of an enterprise, depending on: а) characteristics of the analyzed products and working conditions; b) the preferences of the stakeholders for these characteristics values; c) the available supply volumes from competing enterprises. The paper proposes to assess the demand for an enterprise products by means of an optimization “transportation” model, in which the variables are the volumes of the distribution of variants of products, which differ in consumer characteristics, between groups of buyers, which differ in preferences for products characteristics. Similarly, the demand for vacancies of an enterprise is proposed to be evaluated using the system of optimization "transportation" models, in which the variables are the volumes of the distribution of vacancies in different enterprises, which differ in working conditions, between groups of jobseekers, which differ in the level of competence and preferences for the characteristics of working conditions. The constructed models are designed to meet the challenges of analysis and modeling enterprises activity, taking into account the existence of different variants of buyers’ and employees’ preferences. The novelty of the proposed models resulted from taking into account the set of variants of stakeholders' preferences for the characteristics of goods, as well as using the criterion that evaluates variants of goods distribution among stakeholders in the context of its matching for the preferences of different sub-groups of stakeholders.

Literature Review of Management System Frameworks for CSR and Other Sustainability Concepts

This paper presents an overview and analysis of plan-do-check-act (PDCA) based management system frameworks and other similar structured frameworks that were developed for the systematic implementation and management of corporate social responsibility (CSR), corporate sustainability (CS) and sustainable development (SD). With the aim of providing a comprehensive insight to support future research on this topic, this paper focuses on uncovering the different systematic approaches that can be adopted for the implementation and management of these stakeholder concepts at the organizational level. Our extensive literature search for articles that were published between 2000 to 2017 was able to identify only nineteen relevant articles, which indicates that there is very limited research in this field of work. Our analysis of the frameworks revealed that diverse approaches were developed for CSR. Apart from the traditional management system approach that are based on ISO 9001 (quality management standard) or ISO 14001 (environmental management standard), a variety of other approaches such as frameworks that are built on ISO 26000 (social responsibility guidance standard), organizational change management theories as well as other concepts that are similar to the PDCA cycle were developed for CSR. In contrast to the approaches for CSR, the frameworks that were developed for the implementation and management of CS or SD are mainly based on ISO 14001.

Capturing the Bigger Picture? Applying Text Analytics to Foster Open Innovation Processes for Sustainability-Oriented Innovation

In open innovation initiatives for sustainability-oriented innovations, it is indispensable to have a wide array of engaging stakeholders. Yet, as not all relevant actors are able or willing to participate, important opinions can go unnoticed. Due to such stakeholder selection effects, aspects of high relevance may remain uncaptured. To address this issue, we first define the concept of silent stakeholders and relate it to sustainability-oriented innovations. We then discuss the new approach of employing analytical methods to examine existing sources outside the innovation process for silent stakeholder opinions. For this purpose, we conduct an action research study demonstrating how to examine broad discourse data with text analytics for an open innovation project aiming to create a sustainability-oriented innovation. To this end, we develop an approach for the efficient integration of external sources in open innovation processes. We find that text analytics of broad discourse data can particularly support the orientation and idea generation phase for sustainability-oriented innovation. Furthermore, we identify possibilities for the application of further data mining methods to complement open innovation approaches along the innovation process. Building on that, we propose an integrated framework. Hence, we add to the literature on stakeholder participation, analytical methods and innovation management, as well as sustainability-oriented innovation.

Où en sommes-nous avec l’implication des parties prenantes?

Abstract: This paper focuses on stakeholders’ involvement in program evaluation and provides an overview of the current literature on this topic. The paper aims to conceptualize stakeholders’ involvement from the definition of key dimensions related to this theme, in particular by addressing the concept of stakeholders, discussing different approaches and various forms of stakeholders’ involvement, and identifying criteria for selection. The author tries to highlight the added value of using an evaluation process involving stakeholders, while exposing the issues related to such an exercise.

Tata as a Sustainable Enterprise: The Causal Role of Spirituality

The year 2018 is the 150 anniversary of the Tata group. This article is an attempt to examine the role of spiritual family values in shaping Tata as a sustainable business. Jamsetji Nusserwanji Tata, the founder of Tata, was a trained Parsi priest, who was greatly influenced by Humata or good thoughts, Hukhta or good words, and Hvarshta or good deeds toward others. Since its founding in 1868, the Tata leadership legacy has persistently followed those watchwords of the Zoroastrian faith. The extant workplace spirituality literature posits that the role of spiritual and religious values is vital for organizations and individuals to prosper. Employing historical data and biographical method, we trace the history of Tata to examine the causal mechanism between spirituality and sustainable business, under the influence of stakeholder concept, sustainability and family values-based leadership. Implications for research and practice are discussed.

Stakeholder Conceptions of Later-Life Consumer Vulnerability in the Financial Services Industry: Beyond Financial Capability?

When the newly re-constituted UK financial services regulator–the Financial Conduct Authority–was launched in 2013, it promised to adopt a new approach to its “consumer protection” objectives. This shift included articulating a new conception of consumer vulnerability, beyond narrow, individualistic, conceptions of vulnerability based on (limited) financial capability, towards a broader conception which takes account of the connection between individual circumstances, situations, and market factors in causing or exacerbating manifestations of consumer vulnerability. Drawing on new empirical research with later-life financial services stakeholders and consumers, this article examines the extent to which equity release stakeholder perceptions of consumer vulnerability align to this new regulatory philosophy, and to the realities of consumer experiences. Our findings indicate that, in contrast to the FCA’s new, broader understanding of consumer vulnerability, the stakeholders in our study tended to understand vulnerability through a narrower lens, focusing predominantly on “information vulnerability,” or on whether or not the consumer “knows what they are doing.” This conception supports the assumption that providing financial advice is sufficient intervention to ensure good consumer outcomes. This assumption is also at odds with our earlier consumer study findings, which revealed a much wider set of vulnerabilities amongst equity release consumers. We reflect on the implications of these findings for the development of the later-life financial services industry, in ways that can more appropriately serve the needs of this consumer population.

Mapping stakeholders associated with societal challenges: A Methodological Framework

This paper explores the concept of stakeholders at national level in the context of societal challenges associated with: Health, demographic change and wellbeing; Food security, sustainable agriculture, marine and maritime research & the bioeconomy; Secure, clean and efficient energy; Smart, green and integrated transport; Climate action, resource efficiency and raw materials; Europe in a changing world - inclusive, innovative and reflective societies; and Secure societies – protecting freedom and security of Europe and its citizens. It focuses on how to effectively identify and map those individuals, groups and organisations likely to be affected by, or likely to have an influence on societal challenges and thereby effectively helping to understand the importance of considering stakeholders when addressing societal challenges, identify stakeholders, and understand their relationship to each societal challenge, and map and prioritise stakeholders. Research presented in this paper was carried out as part of the CASCADE project (Collaborative Action towards Societal Challenges through Awareness, Development, and Education) which aimed to provide the foundation for a future International Cooperation Network programme targeting South Asian Countries, which will promote bi-regional coordination of Science & Technology cooperation. The objectives of CASCADE included to map and develop an inventory of national and regional stakeholders related to global challenges amongst other objectives and targeted and had the participation of seven South Asian countries, namely, Afghanistan, Bangladesh, Bhutan, Maldives, Nepal, Pakistan and Sri Lanka.

Charting the Future of Life Cycle Sustainability Assessment: A Special Issue

Charting the Future of Life Cycle Sustainability Assessment: A Special Issue

A Study of Crisis Management Based on Stakeholders Analysis Model

From the view of stakeholder theory, not only the enterprises should provide services to shareholders, but also take care of the demands of stakeholders. Stakeholders for the enterprise crisis are the organizations and individuals, which cause crisis, respond to the crisis and affected by the enterprise crisis. In this paper, first of all, to comb the development of stakeholder theory systematically; secondly, with the help of the enterprise crisis stakeholder analysis model, analyze the concept of stakeholders for the enterprise crisis and membership, and with the example of Shuanghui Group for further analysis; finally, we put forward relevant proposals for the enterprise crisis from the view of stakeholders.

Evidence-based tick acaricide resistance intervention strategy in Uganda: Concept and feedback of farmers and stakeholders

The emergence of multi-acaricide resistant ticks has led to unprecedented level of acaricide failure in central and western Uganda. In the absence of a national acaricide resistance management strategy, the country’s dairy sector is threatened by upsurge of ticks and tick-borne diseases. In this study, we developed a short-to-medium-term intervention approach called Evidence-Based Acaricide Tick Control (EBATIC): Identify, Test, Intervene and Eradicate (IT-IE). Furthermore, the perception of 199 farmers and extension workers, 12 key informants in four districts and 47 stakeholders in the animal industry in Uganda were assessed using semi-structured questionnaires. We report that the establishment of a specialized laboratory is pivotal in identifying and testing (IT) acaricide resistant ticks for prompt intervention and eradication (IE). The laboratory test results and the farm tick control gaps identified are very important in guiding acaricide resistance management strategies such as evidence-based acaricide rotation, development and dissemination of extension materials, training of farmers and extension workers, and stakeholders’ engagement towards finding sustainable solutions. All the 47 stakeholders and 91.0% (181/199) of the farmers and extension workers reported that the EBATIC approach will help in solving the tick acaricide resistance crisis in Uganda. Similarly, all the 12 key informants and 92.5% (184/199) of the farmers and extension workers suggested that the EBATIC approach should be sustained and rolled out to other districts. The EBATIC stakeholders’ dialogue generated both short-to-medium and long-term strategies for sustainable management of tick acaricide resistance in the country. Overall, the positive feedback from farmers, district veterinarians and stakeholders in the animal industry suggest that the EBATIC approach is a useful proof-of-concept on scalable intervention pathway against tick acaricide resistance in Uganda with possibility of adoption in other African countries.

Stakeholder defined

PurposeThe purpose of this paper is to create a “refined” (with unnecessary elements removed) definition of the term stakeholder, thereby removing confusion surrounding the use of this term from the general and project management arenas.Design/methodology/approachA method of deriving refined definitions for a group of terms by ensuring there are no unnecessary elements causing internal conflict or overlap is adopted and applied to resolve the confusion.FindingsThe refined definitions of stake and stakeholder are in terms of an interest and activity. This avoids all extensions of meaning introduced by defining particular types of stakeholders and/ or their degrees of impact. It also resolves the multiplicity of conflicting meanings possible when silent or assumed qualifiers of a word are ignored, restricting definition to, for example, project stakeholders or stakeholders of a firm. These definitions are carried forward into a mapping of the stakeholder locus of interest on an activity rather than a company base, enabling generic categorisation of stakeholders to be proposed for use in both private and public sectors. A governance difficulty with the term customer also emerged and a resolution to this is proposed.Research limitations/implicationsResolution of the academic contention around the definition of stakeholders will facilitate future research endeavours by removing confusion surrounding the term. It can also provide clarity in governance arrangements in public and private sectors. Verification of the method used through its success in deriving this “refined” definition suggests its suitability for application to other contested terms.Practical implicationsProjects and businesses alike can benefit from removal of confusion around the definition of stakeholder in the academic research they fund and attempt to apply.Social implicationsA refined definition of the stakeholder concept will facilitate building social and physical systems and infrastructure, benefitting organisations, whether public, charitable or private.Originality/valueClarity results in the avoidance of confusion and misunderstanding together with their consequent waste of time, resources and money.

Stakeholders in the political marketing context

Stakeholders influence the ability of organisations to achieve their aims, but little work has been carried out into understanding the stakeholder concept as applied to political actors. This paper first discusses the contextual nature of stakeholders using normative and strategic, and broad and narrow dimensions, integrating these 2 dimensions with power asymmetries and reciprocity. This paper then argues that a broad stakeholder concept for the political marketing context reconciles strategic and normative issues, as whilst successful interactions with specific stakeholders are necessary to achieve completed political exchanges of value, all stakeholders that exist in democratic societies have some form of moral claim to representation. As each political exchange of value consists of 3 consecutive interactions, the direct stakeholders in 1 interaction become indirect stakeholders in subsequent interactions. As each interaction occurs within a “marketplace” context, interactions in previous marketplace(s) together with expectations of the impact on future marketplace(s) influence current decision‐making. Finally, it is proposed that in the political marketing context, the stakeholder concept can be defined as “context‐specific agents that directly or indirectly influence or are influenced by the political actor.”

ステークホルダー概念の生成過程 : レンマンの言説をめぐって(自由論題)

ステークホルダー概念の生成過程 : レンマンの言説をめぐって(自由論題)

Stakeholder expectations of performance in public healthcare services

PurposeThe purpose of this paper is to explore stakeholder expectations of performance within public healthcare services from a less-developed economic context – Zambia in this case. The study emerges from extant literature indicating potential variations in stakeholder conceptions and expectations of performance within public services.Design/methodology/approachThe paper draws on institutional and structuration theories to investigate cross-sectional stakeholder expectations of performance together with power relations embedded within public healthcare performance expectations. Empirical data are drawn from semi-structured interviews with 33 stakeholders including legislators, policymakers, regulators of health services, healthcare professionals and health facility managers.FindingsThe findings not only reiterate the constructed and multi-dimensional nature of performance but also highlight the hierarchical configuration of stakeholder expectations linking macro-level health outcomes with micro facility-level service delivery processes.Practical implicationsThe study points towards the need of harmonising the national performance measurement (PM) framework to ensure that macro-level goals are suitably cascaded and translated into micro-level service delivery processes through bottom-up structuration linkages.Originality/valueIn addition to filling the gap of explicating public healthcare PM practices in a less-developed economic context, the paper integrates insights from institutional and structuration theories to depict stakeholder expectations of performance through a multi-level and hierarchical framework.

The Impact of Corporate Social Responsibility on Business Performance in India

This paper examines the question of measurability of the impact of Corporate Social Responsibility on Business Performance. It starts with describing newer trends of measuring business performance, showing that one can observe a shift from the classical short-term analysis with particular focus on indicators like shareholder value, revenue and market share toward taking also into account soft indicators, such as employee and customer satisfaction that contribute to the long-term success of a company. This approach is shown based on the Indian Quality Management (IQM) criteria. The paper goes on to give an overview of latest trends in the field of Corporate Social Responsibility and then offers a possible way to measure its impact on Business Performance on the basis of the stakeholder concept.

Theorizing stakeholders of sustainability in the digital age

Stakeholder theory, originally introduced in 1984 by philosopher Edward Freeman, is among the most influential theories today addressing the complex interplay of societal actors. It underwent several transformations and expansions, but the original Freeman model as well as the latest approaches places the corporation at the center positioning the theory as management driven. In this article—from a sustainability science perspective—we argue that sustainability could also be considered as the center, around which societal actors are grouped, because everyone, individuals as well as stakeholders, have a stake in a ‘common future’ that is built on the transformative concept of sustainability. Next to this shift of perspective from corporation to sustainability at the center, we advance the concept of sustainability stakeholders with the new paradigm of the digital age we (are about to) live in: the proposed sustainability-centered stakeholder theory is developed to incorporate novel parameters as brought about by digitalization (such as big data, real-time transparency, algorithmic correlations, predictive analytics, or changing privacy standards). Hence, we classify the stakeholders of sustainability according to their roles as “big data stakeholders:” collectors, generators, and utilizers of big data. This digital sustainability stakeholder model operationalizes the complex interplay between stakeholders focused on their ‘stake’ in sustainability and a common future and illustrates their roles in the digital age. Thus, it offers a normative framework to analyze stakeholders’ responsibility to contribute to, advance, promote, and achieve sustainability.

A study of the effects of competitive strategies on stakeholders relationship management and stakeholder behavior

In the 21st century, the businesses can communicate and share information rapidly and efficiently by using technologies that are in constant development and change and can gain more at less cost. These developments and changes in the business world force us to reconsider the stakeholder concept in more detail and in a comprehensive manner and to examine the need for more open and clear management style. The concept of stakeholder management is very important for the businesses in terms of their position, their corporate structure, which customer groups effect the businesses, how they could survive and be successful, and how they would respond to the needs and requirements of the stakeholders. When we examine the stakeholder concept in traditional sense, we can see that the stakeholders such as the employees, shareholders, suppliers, customers, society, non-governmental organizations, government and media have a significant effect on businesses. In this study, the employees were examined as a primary stakeholder and a research carried out to understand how their attitudes and behaviours were effected from competitive strategies. In order to ensure the continuity of the business and implementation of its activities, the businesses should evaluate and analyse the main stakeholders thoroughly and fulfil necessary responsibilities.