Concept Of Communication Research Articles

The role of nonverbal communication in enhancing effective leadership in organizational contexts

In an era of business that continues to develop, successful effective leadership is the key for organizations to achieve their goals and maintain their competitiveness. The primary objective of this study is to examine how nonverbal communication contributes to leadership effectiveness. This research uses a qualitative literature study approach to explore the important role of nonverbal communication in improving effective leadership in an organizational context. Through literature analysis related to the concepts of nonverbal communication, leadership styles, and organizational dynamics, this research identifies key elements of nonverbal communication that can influence leadership effectiveness. The research results highlight the complexity of nonverbal communication interactions, including facial expressions, body language, and voice intonation, in the context of organizational leadership. The literature analysis also includes the positive impact of nonverbal communication on building interpersonal relationships, facilitating team communication, and strengthening the leadership image. This study also explores the challenges that may arise in understanding and managing nonverbal communication in diverse organizational contexts. This research provides in-depth insight into how understanding and mastering nonverbal communication can increase leadership effectiveness in managing organizational dynamics. The implications of this research are expected to provide practical guidance for leaders and professionals in developing their nonverbal communication skills to achieve more effective leadership in complex organizational environments.

Telemedical anesthesia consent - Are the patients ready for it? : Acomparative requirement analysis before and during the pandemic

Comprehensive anesthesia preparation by means of the anamnesis and physical examination is considered an essential part of the quality criteria for anesthesia. Especially due to the shortage of specialists, there are usually long waiting times in anesthesia outpatient departments and patients must frequently return in cases of missing or pending findings. Telemedicine already offers alternatives in the context of video communication. These alternatives are now particularly prominent due to the currently existing COVID-19 pandemic and the resulting recommendations for digitalization. This comparative cross-sectional study was carried out to show via apatient survey which patient groups are suitable for atelemedical anesthesia preparation and whether the patients are already technically sufficiently equipped. For this purpose, atotal of 2080 patients (1030 before and 1050 during the pandemic) were interviewed using aquestionnaire. For matched paired analyses, 630 pairs were formed according to their age and gender. Before and after the pandemic, there was an increase in the percentage of patients already using video communication in their daily lives (30.4% vs. 41.8%). Before the pandemic, 31.7% of patients indicated that they considered this concept of communication to be apractical and appropriate method for an educational conversation and after the pandemic this number increased to 46.6%. For the majority of patients personal contact with alocal anesthesiologist was important (80.7% before vs. 67.4% during the pandemic). The number of patients who had the necessary technical equipment for video communication also increased as aresult of the COVID-19 pandemic (50.4% vs. 58.2%). Almost half of the patients already seem to be open to atelemedical preoperative evaluation. As digitalization progresses, older generations are more likely to recognize the benefits and be able to own and use the necessary technology in the near future. User acceptance should be the central goal of concept development. This must be followed by arandomized controlled study to evaluate the potentials but also the problems in the perioperative process.

The Intermediary Role of Corporate Communication in the Effect of Customer Relations Management on Brand Image

In this study, customer relationship management, brand image and corporate communication concepts were examined. Concepts were discussed and detailed information was obtained through a literature review. In the research part, the mediating role of corporate communication in the effect of customer relationship management on brand image was studied. The study sample consisted of 253 participants within the research population and was reached by convenience sampling. In the study, data was collected by survey method, and customer relationship management, brand image and corporate communication scales and sub-dimensions were analyzed. In the study, data analysis was done using the SPSS 22.0 program. According to the results of the analysis, corporate communication has a mediating role in the effect of customer relationship management on brand image.

Harry Potter and the Artificially Intelligent Wand: Learning Team Communication in a Simulation Environment

Communication scholars have done an excellent work in creating business simulations to engage the students in learning communication concepts. However, more can be done to foster interactive business and professional communication pedagogy. Instructors must continue to devise new ways to enable the students to apply business communication concepts. In response to these calls, this article presents an example of a simulation based within the Harry Potter universe that emphasizes the ways team communication and proposal presentation manifest themselves in business speaking practices. This simulation enables students to engage with team communication issues by understanding persuasion and influence as an essential part of business and professional communication.

Features of the use of cognitive biases in native advertising

The aim of the study is to detect cognitive biases embedded in native advertising articles and their hidden influence on the addressees in order to increase sales of their product. The identification of cognitive biases and the linguocognitive mechanisms behind them is aimed at combating manipulative practices in advertising and increasing awareness of a wide audience when perceiving advertising messages. This study is a development of the concept of effective communication and the technology of "Smart tuning". Cognitive biases in native advertising are chosen as the object of research, and the subject is the ways of verbalization of cognitive biases. The research material is selected from sponsored content articles in both Russian and English segments of online communication. The relevance of this research lies in the significance of analyzing native advertising in media discourse from the perspectives of cognitive linguistics within cognitive-discursive and biological approaches. The main research methods are the method of interpretation, the method of discourse analysis and random sampling statistical method. It is determined, that the use of cognitive biases to persuade addressees into making purchases is widespread in native advertising, particularly in the form of sponsored content. At least one cognitive bias was identified in 80% of the analyzed advertising articles. The following cognitive biases were identified: bandwagon effect, framing effect in various subclasses, authority effect, emotional reasoning, fear of missing out, narrative fallacy, halo effect, compromise effect, contrast and anchoring effect, confirmation bias, catastrophizing. These cognitive biases involve such linguocognitive mechanisms as framing, imagining in the form of intensification and positivization, focusing, inspiration, involvement in communication and in the game , pseudo-dialogue, personalization, spin doctoring, catastrophizing, which indicate a synergistic cognitive impact on the addressee.

Clinical relevance of nocebo effects in anesthesia practice: a narrative review

Background: Anesthesia practice has traditionally focused on technical skills and medical knowledge, but the importance of effective doctor-patient communication and patient-centered care is increasingly recognized. In this context, the nocebo effect is an important concept to be aware of as it can be associated with negative outcomes. Objective: This review summarizes the neurobiological and psychological factors underlying the formation of nocebo effects. Additionally, the implications of nocebo effects in clinical practice will be explored. Finally, we will provide a brief overview of communication concepts relevant to the physician-patient relationship that can help minimize nocebo effects and serve as a useful guide for anesthetists to improve their communication skills and provide better care to their patients. Methods: PubMed, Ovid and Cochrane library were searched using keywords related to “nocebo effect”, “anesthesia” and “communication”. In addition, we added articles found in references of identified articles relevant for our research. Results: Nocebo effects can arise from a variety of factors, including negative expectations, negative wording and suggestions, and a poor doctor-patient relationship. While nocebo effects can deteriorate health outcomes, appropriate verbal and non-verbal communication can improve patient satisfaction and subsequently health outcomes. Conclusion: In recent years, there has been an increasing recognition of the importance of doctor-patient communication in anesthesia practice. Communication strategies such as active listening, empathy, and positive language should be incorporated into anesthesia training programs. More research is needed to fully understand the impact of the nocebo effect on health outcomes and to develop effective strategies to mitigate its negative effects.

The communication strategy for the release of the first European Seismic Risk Model and the updated European Seismic Hazard Model

Abstract. To design user-centred and scientifically high-quality outreach products to inform about earthquake-related hazards and the associated risk, a close collaboration between the model developers and communication experts is needed. In this contribution, we present the communication strategy developed to support the public release of the first openly available European Seismic Risk Model and the updated European Seismic Hazard Model. The backbone of the strategy was the communication concept in which the overall vision, communication principles, target audiences (including personas), key messages, and products were defined. To fulfil the end-users' needs, we conducted two user testing surveys: one for the interactive risk map viewer and one for the risk poster with a special emphasis on the European earthquake risk map. To further ensure that the outreach products are not only understandable and attractive for different target groups but also adequate from a scientific point of view, a two-fold feedback mechanism involving experts in the field was implemented. Through a close collaboration with a network of communication specialists from other institutions supporting the release, additional feedback and exchange of knowledge was enabled. Our insights, gained as part of the release process, can support others in developing user-centred products reviewed by experts in the field to inform about hazard and risk models.

MEDIALINGUISTICS AS A MODERN SCIENTIFIC DIRECTION

The features of media linguistics as a current scientific direction are considered. A distinction is made between the concepts of mass communication and the media. The identified features of the syntactic organization of the interview are determined by the desire to save language resources, which is predetermined, in particular, by the dialogical nature of the type of text under consideration. The term “media linguistics” itself contains two basic components in its structure – media (mass media) and linguistics. The object of study of the new discipline was a semiotically complicated text. The subject, in turn, is the study of the functioning of languages in the field of mass communication, and the text is characterized as a media text. Based on this, it becomes obvious that media linguistics is engaged in a comprehensive study of a certain area of speech use - the language of the media.

Stratifikasi dalam praktek komunikasi bahasa Jawa dan masa depan kontekstualisasi kajian barat terhadap “orang Jawa” (Sebuah agenda riset)

The development of locally-based communication theories in Indonesia in the context of globalization and the advancement of communication technology. Communication experts in Indonesia feel the need to develop communication concepts that are in line with the local context. This concept has been pioneered by several communication experts in Asian countries such as China, India, Korea, and Japan. The dominance of Western theories has sparked a desire to research and develop communication science concepts by emphasizing cultural uniqueness. This research outlines the cultural characteristic differences between the West and the East, especially in left (West) and right (East) thinking, as well as the use of time. An analysis is conducted on the stratified Javanese language concept, including the use of different language levels according to social stratification. In this context, the research also associates post-structuralist and post-colonial concepts to understand the dynamics of communication in Javanese society. The research concludes with a discussion of the influence of moral systems, social stratification, and power in the communication process using the Javanese language. It is concluded that communication in Javanese society is not only influenced by language levels but also by ethical and moral systems that regulate relationships between social classes. This research aims to provide new insights into the communication system in Javanese society and stimulate further research in the field of related communication sciences.

PENGARUH KUALITAS PELAYANAN PEMANDU WISATA TERHADAP KEPUASAN PESERTA KEGIATAN PENGENALAN DESTINASI WISATA DISPAREKRAF DKI JAKARTA

Tour guide services in the introduction of tourist destinations indirectly affect the satisfaction of activity participants. Therefore it is necessary to study the influence of the quality of guide services on the satisfaction of participants in the introduction of destinations. The purpose of this study was to determine the influence and magnitude of the influence of the quality of tour guide services on participant satisfaction in the introduction of Disparekraf DKI Jakarta tourist destinations. The concept of service quality, satisfaction, and communication is used by the author as a guide in conducting research. The service quality variables consisting of Reliability, Responsiveness, Competence, Access, Communication, Security, Credibility, Direct Evidence and Participant Understanding have an effect on the participant's satisfaction with the introduction of destinations. The paradigm used in this study is positivistic with a quantitative approach. Respondents were participants in the introduction of destinations organized by the DKI Jakarta Province Tourism & Creative Economy Service, totaling 44 respondents using a saturated sampling technique. Collecting data in this writing using a questionnaire technique and literature study then analyzed with Likert scale analysis, validity and reliability test, linear regression analysis, t test analysis, and r test analysis. Based on statistical data analysis, the indicators in this study are valid and the variables are reliable. Based on the research results, it is known that the t table value is obtained where N = 44 and sig. 0.05 of 2.015. From the results of the t test analysis, it is known that the t-count is 8.257 > 2.015 (t-table) and sig. of 0.000 <0.05. From these results it can be said that the Quality of Tour Guide Services has a positive and significant effect on Participant Satisfaction. From the table it is known that the r-square value is 0.619 or 0.619X100 = 61.9%, meaning that the total influence given by the Quality of Tour Guide Service variable on Participant Satisfaction is 61.9%. While the remaining 38.1% is influenced by other variables outside the variables studied. This means that there is a strong influence between the quality of tour guide services on the satisfaction of participants in the introduction of tourist destinations.

KOMUNIKASI CITY BRANDING “BADUNG THE SOUL OF BALI” UNTUK MEMASARKAN DAYA TARIK WISATA OLEH DINAS PARIWISATA KABUPATEN BADUNG


 
 
 One type of tourism marketing in an area is through city branding. Badung Regency has had a city branding with the slogan "Badung the Soul of Bali" since 2018. The Badung Regency city branding was created as a tourism promotion program for Badung Regency. However, in its launch, the public and tourists did not know about the city branding. The purpose of this study is to determine the communication of the city branding "Badung the Soul of Bali", so that it is known to the public and tourists. The data analysis technique used in the results of this study uses descriptive qualitative analysis of city branding communication, primary, secondary, tertiary communication, and internal and external constraints. The type of data used is qualitative and quantitative data, primary and secondary data. Data collection techniques by observation, interviews, documentation, and literature study. The results showed that the city branding program "Badung the Soul of Bali" was in accordance with the concept of city branding communication according to Kavaratzis. However, in this study it was found that the Tourism Office has not been maximal in introducing city branding in Badung Regency, such as not having a logo installed in every tourist attraction, rarely using city branding logos in social media promotions and events that are carried out. From the results of the interview, it is known that the Tourism Office is experiencing problems in funding, cooperation and socialization to the public and tourists.
 
 

Behind the Concept of 'Zero Carbon Emissions' in Indonesia: A Symbolic Construction Analysis

As one of the world's largest contributors to greenhouse gas emissions, Indonesia has set a target for zero carbon emissions by 2060. However, these targets and the derived efforts have not been accompanied by adequate understanding among the Indonesian populace. This research aims to comprehend and analyze the concept of zero carbon emissions in Indonesia. Employing a qualitative approach with content analysis methodology, the study discovered that one of the causes for this lack of understanding is the ineffective messaging concerning 'zero carbon emissions' in Indonesia. The symbolic constructs created do not align with the intended messages, in line with the recommendations for effective environmental communication concepts, encompassing aspects such as message types, functions, word choices, genres, relevance, and consistency. This research implies an enhancement in public awareness regarding the concept of zero carbon emissions in Indonesia. The outcomes of this study can also provide insights to the government and environmental organizations to formulate more effective policies in communicating the message of 'zero carbon emissions.' By implementing these recommendations, environmental communication regarding the concept of zero carbon emissions in Indonesia can become more effective, motivating individuals to actively participate in efforts to reduce carbon emissions.

Desain Album “Collide” Band Dieonic

Dieonic is an Alternative Rock music group with the Shoegaze subgenre hailing from Padang, Indonesia. Formed in 2022, Dieonic presents a fusion of key shoegaze elements within a series of alternative rock tracks, refining the essence of emo music. In the midst of Padang's vibrant underground music scene, Dieonic emerges with a distinctive sound, deviating from the conventional trends. This latest project aims to develop a visual communication concept that mirrors the artistic visualization of Dieonic's musical creations and their unique identity. Beyond offering educational insights into the significance of album design in the music industry, this endeavor concentrates on fortifying Dieonic's visual branding as a pivotal aspect of the band's identity, employing a semiotic approach. The cover design for Dieonic's 'Collide' album underwent a meticulous process, utilizing the 5W+1H analysis and the 4D method design for data analysis. The subsequent creative design seeks to encapsulate the band's essence. The resulting design serves as the primary medium in the form of the album itself, accompanied by supplementary materials such as album CDs, booklets, Spotify previews, posters, t-shirts, and flags. These diverse media will undergo thorough testing for their efficacy with a verified target audience to gauge their overall success.

Etika Komunikasi Driver Gojek Online Dalam Pelayanan Publik di Lingkungan Kampus A Universitas Islam Negeri Raden Fatah Palembang

This research aims to find out the communication ethics of online Gojek drivers in public services within campus A of Raden Fatah State Islamic University, Palembang. Using interpersonal communication theory and qualitative research methods. Ethics is understood as a set of values, morals, principles or standards of behavior shared by a person, group or society and even a nation. So Ethics is a science that discusses what is good and what is bad and about moral rights and obligations (morals). When communicating with customers or consumers, there are several ways that need to be considered, communicating is not just conveying information. However, also sensitivity to consumer feelings through the art of correct communication, namely by giving a good impression to customers because the first impression is the first thing the customer notices. Meanwhile, public services are one part of achieving the government's targets which aim to create an independent and prosperous society. The results of this research show that the communication ethics of online Gojek drivers within campus A of Raden Fatah State Islamic University, Palembang, requires several things to be done by an online Gojek driver, namely using a real identity, providing the best service, increasing the trust of all parties by establishing good direct communication. or indirectly, Do not select incoming orders, Express polite objections to customers if the customer wants to stop or stop by other than their destination. Meanwhile, the communication ethics of online Gojek drivers, especially those on campus A, Raden Fatah State Islamic University, Palembang, is to provide good and polite etiquette and provide satisfaction to customers in accordance with the customer's wishes or desires. Success in excellent service cannot be separated from the ability to choose the concept of personal approach or interpersonal communication.

2023 Sylvia Docker lecture: Ignite your passion, and connect, to make a difference.

Together, we grow our profession of occupational therapy as we engage in understanding and addressing the issues that challenge the people we work with. In this Sylvia Docker Lecture, I will share the collective journeys of myself and other occupational therapists and health professionals who have undertaken (or are currently undertaking) their PhDs and are actively involved in research, to address these challenges. Together, we will explore three themes: understanding the WHY that ignites one's passion; living the journey-the EXPERIENCE; and making a difference-the IMPACT. Stories will be told through the lived experience of those engaged in research as currently enrolled PhD students, emerging researchers, and experienced researchers. These stories will capture the lived experience across individuals, and at different times in the research journey. Stories are summarised and captured using natural language processing. Topics are identified, concept maps visualised, and outputs interpreted in context of related theoretical models. Key topics identified include: the clinical and personal motivators that have ignited the passion in individuals; the value of connecting with others and growing networks; and how one's research has made a difference. The impact of discoveries and outcomes are highlighted, together with the importance of people and networks. Analysis of connections and synthesis over time revealed frequent and strong connections across themes, concepts and topics; with synthesising concepts of passion, networks, knowledge translation, opportunities, supervision and communication emerging and being shaped over time. These collective journeys provide inspiration and pathways to creative careers that have future potential in the growth of the profession of occupational therapy. It is recommended that each occupational therapist take the time to reflect on the 'why' that ignites your passion, your journey and how you can make a difference!

Komunikasi Fatik pada Film Good Doctor dalam Kaitannya dengan Tachiba

Phatic Communication or Phatic Communion has started to be widely practiced recently with several theories and forms, especially in relation to Indonesian and English, but in Japanese, it is very limited. Researchers here want to conduct research on phatic communication in relation to the Japanese language. In Japanese, a similar concept to phatic communication has existed for a long time, it is even said that the Japanese language is hyperphatic or a society that is very strong in applying the concept of phatic communication in its daily life, although with a different name, shakou jirei (社交辞令). This research discusses phatic sentences in Japanese conversation found in the film Good Doctor which will be examined regarding their function and relationship in relation to tachiba or the relationship between the speaker and the interlocutor in a conversational situation which according to Haugh and Obana (2016) is divided into 2 relevant classification (1) chi’i 地位(social status) and (2) yakuwari 役割 (role, responsibility). The function of phatic sentences in Japanese was classified according to Jumanto (2014) with 12 functions in English conversation, while in this study the researchers examined phatic sentences that appeared in Japanese conversation in relation to the concept of tachiba in Japanese society. The research regarding phatic communication in Japanese is still very limited, even though it is very often found in the daily conversation, thus considered very interesting to research, especially in relation to the social values that very commonly known in Japanese society. This research is a qualitative descriptive study using the free-involved listening method and note-taking method to analyze the fatic expression in relation to the concept of tachiba in Japanese society.

Health Information Sharing Pattern on Social Media and User Engagement: A Content Analysis on Facebook Public Posts in Bangladesh

In this age of social media, people are using various platforms for seeking and sharing information. This study aims at exploring the patterns of sharing health information on the widely used social media platform Facebook and the users' engagement with the information. For this purpose, the researchers used mixed-method content analysis. We analyzed 485 Facebook posts about 14 types of issues across nine categories. The study results showed that the highest number (27.84%) of posts were related to health awareness, and the lowest were personal opinions. This paper offers a basis for comprehending the processes of sharing health information and how it could affect user involvements. To clarify the structures that guide user interactions with health content on social media, the study also integrates components from communication and information-sharing concepts. The study thus offers empirical insights into the kinds of health information provided, the most popular health topics, and user engagement patterns through a thorough content analysis of public Facebook postings in Bangladesh. The analysis provides sophisticated knowledge of the issues impacting engagement, including language, kind of material, and multimedia use, by measuring the interactions of users. Scholars can understand from this study how users interact with health-related content in the digital era. The result of this study can be used by academics exploring public health, media studies, and health communication to improve theories and create focused interventions for health communication. Additionally, this research can provide useful information for health practitioners to improve their online communication tactics.

Predicting Public Cooperation with Face Covering at the Early Phases of COVID-19: Building Public Trust, Confidence, Knowledge Through Governmental Two-Way Symmetrical Communication

ABSTRACT Despite the agreement on the importance of two-way communication during governmental response to pandemics, few studies provided empirical evidence to support the effectiveness of such communication strategy in times of a public health crisis. Integrating the concept of two-way symmetrical communication and the Trust, Confidence, and Cooperation model (the TCC model), this study investigates how strategic communication practices, in particular two-way symmetrical communication, is related to public’s perceived trust and confidence in governments (i.e., CDC in this study), and how these perceptions may affect decisions to comply with the preventive behaviors (i.e., face covering in this study), while taking the moderating role of knowledge into consideration. An online survey was conducted with 502 participants who were living in the United States in early April 2020. The findings showed that two-way symmetrical communication may increase public trust and confidence in governments, and improve individuals’ knowledge about the pandemic, which all subsequently leads to compliance with recommended behaviors. The results contribute to the theoretical understanding of pandemic communication and provide implications for practitioners in pandemic management, suggesting that health institutions should adopt two-way symmetrical communication practices in respond to public health emergencies.

Companion robot communication with road infrastructure as part of IoRT

AbstractInternational Federation of Robotics (IFR) forecasts and the conducted literature analysis prove that part of the research should be focused on adapting the companion robot to moving around in open space in external conditions. There is a visible interest in the use of robotic devices in the care and assistance of the elderly or disabled people. However, the external environment still contains many obstacles and barriers. According to the authors, the solution to some of the problems related to movement in outdoor conditions would be to communicate the companion robot with the road infrastructure, inter alia, via Internet of Robotic Things (IoRT). This is why the purpose of this article is to present the concept of communication of the companion robot with the road infrastructure.

Развитие коммуникации как инструмента монетарной политики

Modern monetary policy implemented by central banks requires understanding and openness. This is largely due to the transition of central banks to an inflation targeting regime, which is implemented through ensuring transparency and openness of their activities. Understanding and openness of monetary policy are closely interrelated, and the implementation of its openness is focused on the use of such a tool as communication. It is communication as a monetary policy tool that will be able to form a unified basis for ensuring the interconnection of understanding, transparency and openness of the central bank’s monetary policy. Communication will also help increase confidence of both the expert community and the general public in the modern central bank’s activities. Both foreign and Russian economists have paid considerable attention to the development and use of communication within the framework of monetary policy in their research, but, despite this, the stages of its development have not yet been identified and justified. The authors’ use of a systematic approach, as well as logical and situational analysis, in the process of writing the article contributed to the structuring of economic research previously conducted in this area. When studying this topic, the very concept of communication as a central bank’s monetary policy tool was clarified, based on the approaches of foreign and russian economists. The study showed that communication has gone through a long period (certain stages) of its development, from anti-communication to multi-level communication. Modern digital technologies allow central banks to directly and purposefully communicate not only with experts, but also with the general public, actively using communications. The result of the authors’ study of the development of communication as a monetary policy tool was the identification and justification of the stages of its development, the determination of their specifics and key characteristics. The authors of the article also identified the main directions for the development of communication as the central bank’s monetary policy tool, justifying its potential for development.