Concept Of CSR Research Articles

Airline Value Chain Capabilities and CSR Performance: The Connection Between CSR Leadership and CSR Culture with CSR Performance, Customer Satisfaction and Financial Performance

This research examines Corporate Social Responsibility in Leadership (CSRL) and Culture (CSRC) as valuable resources of the value chain capabilities, and its influence on CSR Performance (CSRP), as well as its resulting effect on Customer Satisfaction (CS) and Financial Performance (FP) in the context of the airline industry. CSR entails the practice of social and environmental activities. These activities mainly concentrate on improving the relationships of a firm with its stakeholders, which consist of shareholders, charitable and community organisations, employees, suppliers, customers, and the environment (Sprinkle and Maines, 2010). It is therefore in this context that this research adopts the concept of CSR which consists of two aspects of social and environmental sustainability. Based on the traditional value chain model by Porter of the mid 1980's, this research however also focuses on other robust and contemporary business thinking such as culture and leadership within the CSR setting. Three carriers in the aviation industry within the US and Asia Pacific markets are analysed and some resulting academic and managerial implications are discussed. Findings from this research highlights the importance of cultivating and promoting CSR culture and leadership so as to positively influence CSR performance, which can in turn enhance other aspects of firm performance specifically customer satisfaction and financial performance. Hence, this research provides incentives for managers to invest in CSR in their quest for sustainable performance. Building on the hypothesis that firms achieve sustainable performance and ultimately financial performance through the identification of value chain capabilities such as CSRL and CSRC, the findings of this research indicate that there is a strong requirement for sustainable firm performance in the current environment but this can only be achieved where the approach is embedded in the core business, by CSR leaders who can apply the concepts of value creation through a strong CSR culture. This research is original as it is perhaps one of the first studies which examine the linkage between CSR-related constructs of leadership, culture and performance.

Socially active position of the company – reputational capital

This article discusses the specifics of the development of corporate social responsibility in Kazakh-stan, provides definitions and definition of the concept of CSR. The purpose of the work is to study the corporate social responsibility in modern Kazakhstan, among the directions of the scientific work ‒ social responsibility as an important component of doing business, the main directions of CSR development in Kazakhstan. The main idea of the work is to study the essence of corporate social responsibility and the peculiarities of understanding CSR in Kazakhstan. The scientific significance lies in the theoretical understanding of the term corporate social responsi-bility, the analysis of the existing practice of implementing CSR in Kazakhstan. The practical significance  of the work lies in the fact that the recommendations developed in the the research may be useful in the formation of corporate social responsibility in a particular organization. The methodological basis of the study includes the theoretical positions and concepts presented in the works of Kazakhstan, Russian and foreign authors. Also we used historical, empirical and systematic methods of scientific research. Results: this article summarized the conceptual apparatus, the basic concepts of corporate social re-sponsibility, in addition, key aspects of understanding the essence of corporate social responsibility were formulated, conclusions were made regarding the development of CSR in Kazakhstan. The value of the study is in researching the specifics of the development of CSR in Kazakhstan, in analyzing the main directions of manifestation of social responsibility by Kazakhstan companies.

A CSR egyik lehetséges jövője, a társadalmi vállalkozó és a társadalmi vállalkozói attitűd mérése

THE AIMS OF THE PAPER CSR is becoming more and more popular and fashionable nowadays, but in many cases the responsible actions or activities are not about serving the social good; these are just simply new marketing tools for companies. At the same time, with the emergence of social entrepreneurs, a possible new vision for the real responsibility seems to emerge. The aim of the study is to present the concept of a social entrepreneur(ship) and to interpret it in the framework of CSR, and based on these to develop a tool for measuring social entrepreneurial attitude. METHODOLOGY According to the conceptual clarification and the analysis of social enterprises in the entrepreneurial spectrum, we determine what aspects of the social entrepreneurial attitude should be taken into consideration. A questionnaire, which is suitable for measuring social entrepreneurial attitude, is developed using secondary research. We explored and integrated applied and validated scales for measuring the three main question blocks (entrepreneurial attitudes, social sensitivity, and CSR attitudes). MOST IMPORTANT RESULTS The results give the impression that the new generation of entrepreneurs can save the CSR concept but there was not a validate scale. Therefore to measure this entrepreneurial attitude a possible questionnaire was developed as a result. The aim is to use and validate this questionnaire if it is a suitable research tool with the three blocks to explore social entrepreneurial attitude primarily among university students. RECOMMENDATIONS Our research has relevant importance both at domestic and international level, our results is going to give the basis and implication for further research connected to deeper analysis and understanding of social enterprises. As a next step we have started to test this questionnaire.

EFFECTS OF CORPORATE SOCIAL RESPONSIBILITY ON CUSTOMER BRAND CHOICE IN BALTIC REGION: MEDIATING ROLE OF PRODUCT INVOLVEMENT LEVEL

The purpose of this study is to investigate how CSR initiatives of company influence customer brand choice. Specific research objectives include: (1) evaluating consumer understanding of CSR concept; (2) CSR influence on consumer brand choice in low involvement product; (3) CSR influence on consumer brand choice in high involvement product; (4) CSR effects on customer brand equity. This study establishes theoretical framework, research design, interpretation of results and finally proposes a model for effective CSR initiatives in line with customer involvement level with a product. Quantitative research method-a survey is used to collect data. The questionnaire was derived based on Christopher A. Noe, using 5-point Likert scale.The sample size is 57 students of business studies from two main universities in Latvia. Descriptive and inferential statistics are used to analyse the data. Results indicate that CSR initiatives have significant influence on customer brand choice in case of high involvement products and little influence on customer decision in case of low involvement products. Results also indicate that CSR has positive effects on some elements of brand equity, while little or no effects on others. Consumer perception and evaluation of four different types of CSR initiatives-legal compliance, environmental protection, transparency and participation in voluntary projects vary significantly in their purchase decision. Finally, it is also revealed that some industries in Baltic region have poor corporate image in terms of CSR initiatives. DOI: http://dx.doi.org/10.5755/j01.eis.0.12.20735

REPORTING OF SOCIAL INDICATORS IN THE PERIOD OF 2012-2017 ILLUSTRATED WITH AN EXAMPLE OF SELECTED POLISH COMPANIES FROM THE BREWING INDUSTRY

The main research goal of this study is to analyze the degree of implementation of the GRI guidelines in key enterprises from the brewing industry in Poland. In the theoretical part of the work, using the desk research technique, key aspects of the concept of Corporate Social Responsibility and selected guidelines for social reporting were brought closer. This became the basis for the next part of the work, which is the empirical part containing the presentation of the degree of application of the CSR concept in key entities of the Polish brewing industry

Contemporary Strategic Approaches for Social Value Creation based on Dimensions of Organizational Performance

The transformative power of economic policies in the European market increasingly brings into question the responsibility of business leaders about the effects of corporate activity on the social environment. Following the trend of achieving competitive advantage in the market and ensuring sustainable development through the production of sustainable social values, world business leaders apply the concept of social responsibility within the corporate governance. For the contemporary world, the approach represents a new model of economic democracy, whose political function is mirrored in their efforts to achieve sustainable development based on economic, environmental and social justice. The main focus of scientific interest is placed on the process of creating CSR policies determined by the EERI framework of Organizational performance as a process on organizational level and integration of CSR concept into organizational strategy. The research was conducted in 155 Macedonian companies from a deliberate target sample of companies. According to the principles of general methodology and specifics of the subject, the research was conducted on two levels: theoretical and empirical. The results of the research confirmed the significant influence of each of the dimensions of the organizational performance framework (EERI) on the process of creating CSR policies.

Tanggung Jawab Sosial Perusahaan (CSR) Dalam Perspektif Regulasi (Studi: Indonesia, Belanda dan Kanada)

This article aims to understand the concept of CSR is implemented in many countries, particularly Indonesia, the Netherlands and Canada. Although these countries do not have the specific regulations governing the application of CSR by companies, but the They positioned CSR as an obligation to do. CSR in Indonesia is set in some of the rules, such as the limited liability laws, state laws, laws on investment, and is regulated in others. While in the Netherlands is set in CSR Netherlands. While in Canada formed CBSR (Canadian Business for Social Responsibility) as the government's commitment to the importance of CSR. From the concept of CSR undertaken by these countries, CSR has the same goal of good relations between companies, communities, and the environment.

Awareness on Corporate Social Responsibilty among the Consumers of Aluva Taluk

In today’s corporate world, the concept of Corporate Social Responsibility has been integrated into their strategic plans and policies. It has been incorporated into the decision making process taken in view of the competitive advantage that could be achieved through social initiatives. As consumers were the most sensitive group among the stakeholders to such initiatives, this paper tries to explore the awareness of consumers of companies towards CSR practices in AluvaTaluk. The paper also tries to examine whether CSR initiatives have any association with the consumers demographic profile. A total of 160 respondents were chosen from AluvaTaluk using convenience sampling technique. The data was collected through self-administered questionnaires and were analysed using SPSS 16.0 software. The study revealed that majority of the consumers of Aluva were aware of CSR but was unaware of the fact that it was a mandatory provision for the firms under the Companies Act, 2013. The consumers who were aware had only a medium level of understanding on the concept of CSR. Age, education and income of the consumers were found to have a significant association with their awareness on CSR.

CSR, SUATU REFLEKSI PERENCANAAN TRANSAKTIF: PERSPEKTIF FILSAFAT ILMU PENGETAHUAN

This study aims to provide an understanding of why CSR planning does not necessarily bring about community satisfaction even though it has been through participation in its planning, through a philosophical perspective of science. Using evaluative descriptive methods with secondary data sources such as literature and journals (current research), then represented through several focus discussions include: (1) Concept of planning and CSR through the perspective of science philosophy, (2) Ontological, epistemological and axiological aspects of complexity CSR, (3) Theoretical debates, empirical facts and discussions. Conceptual review through this literature review has found the complex connectivity between community and company implicated in understanding that CSR planning is not only participatory planning but also more to transactive planning. In here, CSR understanding tends to transactional, developing value in here is ”who will get something”, not only interpreted as community participation but tended to transactional.

Construction Industry in the Czech Republic: the Level of Involvement in Corporate Social Responsibility

This article introduces results of inquiry in corporate social responsibility conducted among construction companies in the Czech Republic in 2017. Its main themes include specifics of application of the CSR concept in the practice of the construction industry and effects of selected factors on the level of involvement of Czech construction companies in CSR activities. The results of the inquiry clearly indicate that despite the high level of knowledge of the CSR concept among the construction companies reaching 65 % the overall activities across the CSR pillars are scarce. The statistical test results show that large companies working with the concept of business ethics are more engaged in CSR activities. Growing size of the construction company is connected with activity increase in the social pillar. On the other hand, strategic planning hardly affects the company involvement in the CSR concept. Also the length of activity of the construction company on the market only affects CSR activity level within the environmental pillar.

Τοπική Διακυβέρνηση και Πολιτική: Το Πεδίο της Εταιρικής Κοινωνικής Ευθύνης

Corporate Social Responsibility is a policy making fi eld that highlights the signifi cance of business potential role and contribution to Europe’s sustainable development, via the empowerment of responsible entrepreneurship initiatives towards society wellbeing, market competitiveness and environmental sustainability. Moreover, the concept of CSR is traditionally related with business ethics and administration fi elds, as well as corporations’ stakeholder management. Furthermore, the policy evolution of CSR in Europe was mainly developed via its implicit and explicit characteristics at the beginning of the ‘90s. The CSR was accompanied with the perspectives about the state’s role in a global society as well as the overall policy framework of EU in sustainable development, social welfare, competiveness and other international initiatives. The policy making process of CSR became more explicit in EU at the beginning of 21st century, and since then is a signifi cant policy fi eld for European institutions, member states and regions. In Greece, the CSR is considered nowadays as a developing policy fi eld both at national and local level, which seems to infl uence regional development policy and generate stakeholder synergies towards environmental sustainability, employment generation, social capital improvement and responsible entrepreneurship.

The practice of CSR implementation in Polish companies according to the CSR advisors

The paper presents the experiences of advisers in implementing the concept of CSR in Polish enterprises. The article presents the results of surveys covering such issues as the implementation of CSR motives and actions taken by operators in the implementation of CSR policies. CSR advisors also identified that companies can use unethical practices. This is also a characteristic of CSR advisors.

Perspektywa CSR a cel działania przedsiębiorstwa – studium na przykładzie wybranych spółek

This paper addresses the problem of implementing CSR concept in enterprises, with regard to the way the corporate objective is defined . The purpose of this paper is to investigate the way the corporate objective is defined in the largest public companies listed in the WIG30 index. T he method of content analysis is applied to analyze the reports , documents and information posted on the corporate websites. The analysis shows that companies define objectives in a very different way, referring to the category of value ( understood in different ways), the financial categories and ratios or the expectations of the different stakeholder s . T he majority of the analyzed companies explicitly emphasize the issues of social responsibility and sustainable development. However, these objectives a re not always articulated in a direct way, which may be inadequate from the point of view of stakeholder s’ information needs.

Deklaracja społecznej odpowiedzialności uczelni jako wzmocnienie etosu akademickiego

On 16 November 2017, 23 Polish higher education institutions signed a CSR Declaration. The declaration includes twelve points stipulating the principles related to CSR in higher education. The reasons for the growing significance of the concept of CSR in higher education can be attributed to the diminishing importance of academic ethos. The values that constitute academic ethos should be a guiding light for activities undertaken by universities, so their diminishing significance is a cause for concern. Developing the concept of CSR in higher education is an opportunity to keep these values alive. The article explores the values common for academic ethos and CSR in the Higher Education Declaration. The analysis leads to the conclusion that the popularisation of the concept of CSR in higher education has been reinforced by the declaration, which largely refers to academic ethos.

Reconception of mandatory-based corporate social and environmental responsibility in Indonesia

The Legal Concept of Corporate Social and Environmental Responsibility (CSER) in Law Number 40 Year 2007 (Company Law), as set forth in the general provision Article 1 (3) of Company Law evidently is a definition (begripsbepalingen) of voluntary basis, because it comes from the concept of CSR used by western countries based on World Bank’s guidelines. Hence, it is certainly contrary to the legal concept of CSER that is perceived to be mandatory in the Company Law. Therefore, the concept of CSER as an implementation of a legal principle in a norm, so as not to cause legal issue, at the normative level as well as at implementation level, must be consistent and need reconception.The purpose of this reconception of CSER is to find a new concept of mandatory-based CSER. The methodology of research used is legal research (doctrinal research), based on secondary legal material acquired analysed presciptively by statute, conseptual and comparative approach.The research outcome is resulting in a discussion of reconception of a legal responsibility-based Corporate Social Liability (CSL) with sustainable local community empowerment oriented, so as to create legal certainty at the normative level and implementation in Indonesia.

Community Engagement Practice through Service-Learning in Public Relations Class

This article explores the concept of corporate social responsibility in conjunction with the service-learning method. The focus of the exploration is a corporate social responsibility class which took place in Simokerto sub-village in Surabaya, Indonesia. The researcher used secondary analysis of the relevant documents from the Service-Learning program. The collaboration between the university's department of communication science, the World Vision Indonesia (WVI) Urban Surabaya that acted as the facilitator and provider of community and the students as the agents of service learning was enabled with an objective of the application of theories, an increased students' comprehension and benefits for the community itself. The findings of the research were highlighted in three aspects, first, the theories applied in the boundaries of the community's condition, having said that service-learning is a suitable method to cultivate the concept of CSR to Public Relations students. Second, the students experienced an increased comprehension from the active application of their knowledge and a changed in perception about others. Third, the active acceptance from the community and the role of the NGO enabled an uneventful service-learning program.

Manifestations of implementation of the CSR concept in the retail banking sector in Poland

Manifestations of implementation of the CSR concept in the retail banking sector in Poland

The Development of the CSR Concept and Theories

Purpose: The aim of this paper is to study the origins and development of the concept and discuss the evolution of the views on the matter of CSR. Design/methodology/approach: The narrative literature review methodology is applied to achieve the aim of the study. The paper is divided into two main sections. In the first one, the development of the CSR concept is presented. In the second one, the variety of theories related to the issue of social responsibility of business organisations is discussed. Findings: The papers points out relations between development of the CSR concept and evolved theories referring to the matter of CSR. Research and practical limitations/implications: The article is theoretical and may be subject to further research. However, analysing the data basing only on the literature review may appear as the limitation of the study. Originality/value: A major concern of the article is the development of the CSR concept. The paper elaborates it in relation to the evolved theories on the matter of CSR. The value that it contains plays a significant role, especially in the occurrence of development of CSR policies in companies around the world. Paper type: literature review.

Measuring Work and Environmental Culture as Part of the Internal CSR

Corporate social responsibility is an approach that supports sustainable business operations. Among the elements of the CSR concept (leadership, employees, environment, society, product and service) inward activities are examined in the present study based on the aspects of employee safety and working environment. Examining environmental and occupational safety culture helps the leadership to uncover the areas to be developed in strategy planning. Employee satisfaction, safety and the adequate working conditions are important to have motivated and committed workforce. Currently in the labor market the employees' decision is affected not only by the wage and career opportunities, but also by the working environment and the operational view of the company. We developed an evaluation criteria system for assessing work and environmental culture. In this paper, the results of the measurements are presented that were conducted among the employees of a big corporation.

Selected Environmental Aspects in the Context of the Concept of CSR in Logistics Companies

Corporate social responsibility is a complex concept, where ecology is one of the key elements. From the point of view of logistics, care for the environment and respect for non-renewable resources is a particularly important issue. The essence of logistics is the movement of people and cargo, that is possible only by using a certain amount of energy. Companies operating in this sector, by definition cannot, therefore, be neutral with respect to the environment. They can, however, minimize the ecological footprint. In practice, it turns out that the involvement of businesses in this area is varied. The aim of the article is to assess ecological facet of logistics companies’ activity and their differentiation in this area according to their specialization. Statistical analysis of selected environmental aspects shows a weak ecological score of logistics companies compared to other industries. What is more, ecological score of logistics businesses is varied between specialization groups. In overall, the leading group of companies is transportation infrastructure which reached the highest average score. The only sector which significantly lags behind the others is road and rail. It turns out that the most problematic ecological aspects for assessed companies are: reduction of hazardous waste and air emissions other than GHG, and environmental requirements in relation to suppliers.