AbstractA high about 3% H2S concentration in the biogas produced from concentrated latex process wastewater needs to be removed before further utilization. Water scrubbing is appropriate for the latex factory having plenty of recycled water available. Effects of liquid to gas (L/G) ratios at 0.5–4.0 on H2S removal were tested at 0.06 m3/h biogas flow rate using a pilot scale scrubber. The experimental results were then simulated to validate the scale‐up for the factory, using the process simulation software Aspen HYSYS (HYSYS, Hyprotech and Systems). The highest 99.71% H2S removal was obtained by using L/G ratio 4.0. Interestingly, using L/G ratio 1.0 provided 96.01% H2S removal, which is slightly lower than on using L/G ratio 4.0, but is more practically appropriate for the real volumes of recycled water and biogas generated from the factory. The experimental data agree with the simulations well. The packed column diameter and height were estimated as 0.5 and 3 m for 40 m3/h biogas. Key characteristics of the scrubber effluent were analyzed for further discharge management. The scrubber effluent qualified for direct discharge to the post‐treatment ponds. This work shows that using recycled water for desulfurization of the H2S‐rich biogas is feasible at atmospheric pressure operation.